FTC Cracks Down On CompUSA Over Bogus Rebate Program

from the ah,-that-again... dept

The rebate scam used by consumer electronics firms is fairly well known. Basically, the retailers advertise a very low price, but the only way to get it is to pay a much higher price and send away for a rebate (which many people forget to do). However, most of these retailers contract out the rebate programs to firms who have the incentive to figure out ways to deny or delay your rebate. This includes common tactics like denying the rebate for some random reason or waiting until you called to send out the rebate (and then telling you "it just went out yesterday..."). While it's always done by third party firms, it looks like the retailers are finally getting in trouble for the practice. Last year, the state of Ohio cracked down on Best Buy for rebate failures, and now the FTC and CompUSA have settled charges concerning false rebate info, including delaying payments (promised in six to eight weeks) for many months.
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  1. identicon
    Gary, 2 Oct 2006 @ 10:08am

    Compusa

    I opened up and read the rebate paper and immediately think it is a scam. They won't send the rebate to a p.o. box even though they took my credit card with a p.o. box billing address. Then I read where they void it all if you mail and email them. If you pass the point of 3 weeks before sending in request it is denied but they say they take 12 weeks to send it out. Scam alert in operation. They were supposed to give me 20% off my bill and didn't and when I mentioned it the salesman took another thirty minutes to run my papers again and still copped me for 12% of promised discount. I will know next time. Happy hunting for the lost rebates but you'll be better off chasing a rainbow. I was at the cashiers desk with the salesman for over an hour and still got ripped. Shame on me this time.

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