Phone Repairs In-Store

from the getting-it-done dept

Mobile phones break. That's a fact of life. However, what happens once it breaks can be quite important to users. Some carriers simply replace phones. Others require you to send the phones in. Sprint is trying a new approach by outfitting many of their retail stores with full-blown repair shops to fix more complicated problems than the average retail worker can fix. The idea, of course, is to be able to quickly fix the phones without having to send it away or give up a brand new (or refurbished phone). While it may seem like an expensive proposition to install repair shops (and qualified employees) at so many stores, if it saves Sprint on having to give away new phones or (more importantly) by increasing customer loyalty, it could be worth it.

Reader Comments (rss)

(Flattened / Threaded)

  1. identicon
    Vincent, Mar 8th, 2005 @ 2:30am

    New Screen

    Where can I get a new screen for my sidekick?

    reply to this | link to this | view in thread ]

  2. identicon
    dorpus, Mar 8th, 2005 @ 3:16am

    Shutting up old people

    How often have we had to convince our parents that an electronic gadget really can't be repaired, and you aren't "wasting" anything by buying a newer product? A "repair shop" should help shut them up.

    An interesting trivia fact I learned today -- when we are newborn, we are about 75% water by weight. By the time we die, we are about 60% water. We get dryer as we get older.

    reply to this | link to this | view in thread ]

  3. identicon
    Chomper, Mar 8th, 2005 @ 9:22am

    No Subject Given

    Thanks for that absolutely USELESS comment...

    reply to this | link to this | view in thread ]

  4. identicon
    Anonymous Coward, Mar 8th, 2005 @ 11:24am

    Re: No Subject Given

    so dorpus, your about what ?
    25 % water now ?

    reply to this | link to this | view in thread ]

  5. identicon
    dorpus, Mar 8th, 2005 @ 2:21pm

    Re: No Subject Given

    Hehehe. When you're old and needing repairs, maybe society will discard you, instead of offering any fixes. Maybe cell phones will run on water fuel cells by then -- hell, maybe they'll be genetically engineered, pulsing organisms that will eat fish food and need a drink from your water bottle.

    Anyone try the new vacuum-dried fruits they sell at upscale grocery stores? They're soft and puffy, unlike traditional dried fruits, but they sure as hell dehydrate you. I have to have a gallon of water with a serving of those things. Maybe when you die, they'll dry you out in those things too, without having to do elaborate embalming.

    reply to this | link to this | view in thread ]

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