HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    jozef szmigielski, 29 Apr 2008 @ 6:14am

    CP1700 cartrige expired date

    HP sold me printer CP1700 where they used the ink cartriges with blocking the work. I have the printer and I cannot used its because the manufacturer work against me. The expired data is blocking the work and now I am going to Canon. During the time of search for A3 printer was choice/. To buy the Canon where I before worked on BJ 330 and after I wanted to see the HP it was wrong decision one year before I have worked on HP 1125C and after one year it was out of order the I decided to buy newer and now I have to go to printing office with every A3 page. I am so upset that I will never more buy any HP product doese matter it is good or bad. I have enough pain to finish with them. With Canon I was so happy that I forgot that on this Word the crooks can ve as HP.

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