Legal Issues

by Mike Masnick




HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    Mel, 22 Feb 2005 @ 2:26pm

    HP G85 stored for months

    I had to store my belongings for a while - had an HP G85 that I just put back in the box. It was in a metal building - cold in the winter hot in the summer - for 14 months. The ink was 6 months old when stored.

    Pulled it out of storage, set it up, printed a test page ... and it worked flawlessly.

    Yeah sure - "They go bad". Maybe I was just lucky, but then I haven't had any real luck in years.

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