HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    sue, 2 Apr 2008 @ 8:16pm

    hp 8250 expired ink fix

    I have the 8250 and was so mad when my 3/4 full black ink wouldn't work...did some digging and you all said to remove the battery...sounded a little weird and a little too easy to really fix but what did i have to lose? i tried it and gained $$ cause it worked! i found the following on how to remove the battery for the 8250. i love hp but comeon with the expiration date on ink! by the time you keep replacing full ink you could buy a new printer! thanks guys! http://hpphotosmart8250.blogspot.com/

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