HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    Dave, 24 Oct 2012 @ 1:33pm

    HP 3300

    I have had an HP3300 for several years with no issues. Recently I got the EXPIRED Cartridge warning saying it may ruin my computer and viod my warranty, which did not exist. I just kept using the cartridges then the black quit working. I put in a new black cartridge but it would not work. I took the battery out. Located on right side. Remove black screw on back and the 2 black screws - on top and front securing right panel. Once the board is exposed remove the silver screws to access the CR2032 battery. I removed the battery and the printer now works.

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