Legal Issues

by Mike Masnick




HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    Dylan Thomas, 7 Aug 2012 @ 8:08pm

    Re: Printer Ink - Yes they Do - Issue an Expiration

    communist plot?????
    more like a facist plot. hp is a big ALEC supporter. just another TOO big, TOO powerful corporation BUYING more power from our "FOR SALE TO THE HIGHEST BIDDER" government.
    this is fraud, plain and simple, and as long as there are laws that protect hp from me steali8ng their ink cartridges, it's only fair and just that congress pass laws to protect us; the consauner from fradulant practices such as this. i never knew anything about this until today. i have trashed 2 probablly good printers because of this. i went with cannon this time, but our new printer at work is having this same problem. i personally won't buy another hp product. they are crooks in my book.
    that's american free market capitalism for ya. if we, the people do it, it's fraud, it's stealing, but if corporations like hp do it, it's business, it's free markets.

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