HP Accused Of Expiring Ink Cartridges

from the must-use-by... dept

What is it with printer manufacturers and their increasingly sophisticated means of screwing over the customers who buy ink from them? Even going beyond various attempts at using technology to block out competition, printer makers have long been accused of having their printers claim a cartridge is empty when it's still 25% full. However, some consumers are claiming that HP goes a step further, and includes a "must use by" date encoded in the chip in their ink cartridges, meaning that if you don't use the ink by a certain date, no HP printer will let you use it any more. It's not clear if the complaint focuses on the fact that this exists at all, or (more reasonably) that the expiration date isn't given to consumers. HP's defense, of course, will most likely be to point out that older cartridges may clog up, causing damage to the printers. Which may, in fact, be true. However, without telling the buyer that the cartridge expires, they may have opened themselves up to trouble, as many people will assume the cartridges will remain good.

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  1. identicon
    Mr. Dan, 27 Dec 2011 @ 6:42am

    I have been able to refill - but Once the date expires !

    I have been able to refill - but Once the date expires Your
    Screwed - sure seems there should be something We Consumers should be able to do Like take HP to Court !

    I mean is Ford telling Us all we must Use BP - Oil Products Only or Our Car will Stop to Function ?
    REALLY ? / It's all Out of Control !

    Windows & Mac's Oh It the New Operating system , and Bam
    Time for a New Operating system ,and Oh Version 1 & 2 Will
    Not Be Supported any Longer !

    Windows 95 was Supported for How many Years ?
    Till 2005 - like 10 yrs. - Now It's like 10 months and It time for a New System !
    LOL - when I retire , No Computer , No Cell Phone , If Possible NO Car !
    Hell It's Time for NO Insurance - they just take away Items from - Company Plans every Yr. - use to be every 3 yrs. - Now It's every yr. -Pretty Soon- Be No Sense in having a Plan !

    I Believe the older Generation has just declared War !

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