Solution To Phishing: Ignore All Requests For Info

from the email's-dead-for-info-requests dept

As people are trying to come up with a "solution" to the phishing problem, it appears some people have come up with a perfectly workable solution: don't respond to any email asking for personal info, no matter how legitimate it looks. Part of the problem is that the phishing scams are very, very realistic looking. However, a bigger part of the problem is that banks and other companies don't take the threat seriously. Thus, they end up sending out mail that looks just like the mail phishers send. Because they still send out emails like this, they're effectively killing email as a channel of reasonable communication about account info. People are simply going to default to ignoring everything, just in case it's a scam.

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  1. identicon
    Paul, 17 Nov 2004 @ 11:29am

    There is a solution

    The key is for banks to start using private email networks to communicate with their customers. This allows them to send authentic information to customers and to allow customers to interact with the institution in a safe and protected environment. One of the first networks doing this is Capango (http://www.capango.com). Look for more financial institutions to find their way to this as the only alternative that will allow them to electronically communicate with customers.

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