Bottom Hasn't Fallen Out For Telemarketers

from the so-much-for-that-theory dept

It was a little over a year ago that the telemarketing industry was putting out all sorts of FUD about how the Do Not Call list would destroy the American economy by tossing millions of telemarketers out of work, leaving them helpless to find any other work. It appears that's not true. In fact, some telemarketing firms report that business is booming. They've had to adjust a bit, and are handling calls for non-profits (exempt from Do Not Call) or setting up to handle inbound calls from marketing campaigns. Either way, consumers seem happier and the dire predictions of economic collapse seem to have been wrong.

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  1. identicon
    A telemarketing manager, 14 Oct 2004 @ 8:09am

    I love the new laws

    Our business is booming.
    What has changed is our calls are better targeted to people that are actually interested in being contacted regarding the products or services we are in the process of selling.
    What else has changed is that our staff enjoy their jobs much more because they are talking with people that actually want to talk to them.
    rarely does one of our staff members encounter a rude person.
    And with the new laws, it empowers middle management persons like myself to allow our staff to tell people that we will gladly remove them ( and do so ) from future communications if that is their choice.

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