by Mike Masnick

Everybody's IMing At Work

from the backlash? dept

A new study from AOL (who might be a bit biased) has found that 43% of respondents claim they use instant messaging at work. This is up from 27% just a year ago. Meanwhile, of course, some companies are still banning instant messaging at work, assuming that it's a "toy" or a waste of time. While it's true that the misuses of instant messaging can be a productivity destroyer, those who use it well find they can't live without it. It's amusing, of course, to note that this study comes out just as AOL and Yahoo have exited the enterprise IM space, though maybe it's because they realized most people were simply using the basic IM offering anyway. One aspect of enterprise IM that I find interesting, though (and which is not often addressed) is that many people use their personal IM account in association with a work account. I've been seeing more business cards with IM user names -- but, unlike email addresses that go away when you leave your job, the IM account stays. It may be interesting to see if there are any eventual problems associated with this aspect of IM in the workplace.

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  • identicon
    Mikester, 24 Aug 2004 @ 11:01am

    Two passports

    The easy solution for this is (with MSN anyway) to signup for a new passport using your work email. Any valid email address can now be used.
    That way, you could use MSN messenger for your work IM list and a 3rd party client like Trillian for personal IM contacts, even if both are Messenger accounts.

    reply to this | link to this | view in chronology ]

  • identicon
    Matthew, 26 Jul 2009 @ 9:08am

    LAN chatting at work.

    We have found it easiest to just use the free tattle chat at work.

    Everyone just runs a single file from a shared folder and they are taken to a chat room that is perfectly useful for meetings and such. It's cheap, safe, and free.

    For most everything else, email is more than enough.

    reply to this | link to this | view in chronology ]

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