by Mike Masnick

When Best Buy Is Not Your Best Buy

from the false-advertising? dept

It turns out that Best Buy may not, in fact, really be your best buy... The State of Ohio is suing the retailer for "unfair and deceptive business practices" including packaging refurbished items as new, and failing to honor rebates or those warranties they push so hard to sell you.

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  1. identicon
    G, 8 Sep 2008 @ 1:52pm

    Outright Stole My Money

    I bought an LG Washer and Dryer. They cashed my check and took my money out of my bank. A delivery time was setup based on my neighbor (plumber) promising to fix our second bathroom to accomodate the stackable set. I then had problems getting my neighbor to finish the job and of course they will not deliver the items unless the room is ready for it due to code violations. Time went by and I kept in contact with the delivery office so everything seemed OK. Now the deliver shows as Cancelled and neither the store or delivery office will own up to cancelling it. The corporate office says too much time went by and they can't do anything about it since the items are not retreivable and they don't have anything comparable. They just told me that they are keeping my money and tough luck that we took too long. They took our $1700 plus, we have nothing in return and they seem happy enough to go to court.

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