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  1. identicon
    Barbara Rodriguez, 28 Dec 2006 @ 8:37am

    Exceptionally Lousy Customer Service

    Their store hours are 10:00 am to 10:00 pm yet you call their store and the phone rings at least 200 times before anyone picks it up: lousy customer service.

    I bought a Gateway laptop from them and so far it has had 3 broken/cracked hinges. So far it's been in their service center a month yet they cant seem to tell me exactly when its going to be fixed. The service order says "12/28" but I guess that is just a paper.

    I will NEVER purchase anything else from this lousy retailer. And I mean NEVER.

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