by Mike Masnick

When Best Buy Is Not Your Best Buy

from the false-advertising? dept

It turns out that Best Buy may not, in fact, really be your best buy... The State of Ohio is suing the retailer for "unfair and deceptive business practices" including packaging refurbished items as new, and failing to honor rebates or those warranties they push so hard to sell you.

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  1. identicon
    Warranty only as good or bad as company, 7 Jul 2006 @ 11:31am

    Best Buy warranty

    My sister purchased a computer on 7/3/03 with a 3 year warrant. On 7/4/06 the computer overheated and suffered internal ignition - ONE DAY after the warranty expired. Obviously, the computer was suffering a defect prior to that day since one day earlier the keyboard was acting up. Emachines would only honor the warrant if Best Buy would honor it. Best Buy will not and therefore Emachines will not. This is the epidemy of bad business and inherent lacks of value in add on warranties. I would like the address of the Board if Directors so that I may inform the effect of proliferating these "bad faith" warranties and consumer opinion on the sale of merchandise that has a propensity to become combustible. I also intend to notify local complaint forums and the media alike.

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