The End Of Enterprise Focused IM
from the nice-try-there... dept
It looks like the major instant messaging players are now realizing that so-called "enterprise IM" wasn't making much sense. In the past few years, both AOL and Yahoo had announced enterprise-focused IM products that tried to build off the success of their free public IM products. The idea was that companies would need more secure instant messaging offerings, as well as transcript logging functionality for regulatory compliance. However, most people quickly realized that either those enterprise-only IM products didn't work with existing IM offerings (defeating the purpose of talking to anyone outside the office) or were simply too expensive for features that didn't seem worth the money (or that could be easily replicated in other ways). So, it's no real surprise to see both AOL and Yahoo basically drop out of the enterprise IM business. In both cases, it appears very few companies were impacted, because so few used the products they already offered.