DirecTV Charged With Extortion In Class Action Suit

from the shouldn't-you-have-proof-of-a-crime-before-you-demand-money? dept

We've written about DirecTV's questionable legal strategy a few times in the past. After getting their hands on the customer lists of some companies that were selling smart card readers, DirecTV sent legal nastygrams to everyone on those lists, accusing them of stealing DirecTV signals. This ignored, of course, the fact that those card readers have other (legitimate purposes). While it's likely that many people did use them for illegally accessing satellite TV signals, DirecTV had no specific proof, other than their name on a customer list. On top of that, the letter made it clear that as long as people paid up $3,500, they wouldn't get sued. In a lot of ways, it's difficult to distinguish that from extortion, and so a group of those accused by DirecTV have filed a class action lawsuit against the company for these actions. DirecTV claims the suit has no merit and that it will be thrown out (as similar cases in the state of California have been).

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  1. identicon
    John and pat, 19 Jul 2008 @ 3:03pm

    Re: early termination fee

    We cancelled with directv because the HD never worked right. It always sounded like it was underwater. A representative tried to correct it over the phone, and finally set us up for someone to call us tomake an appt to come to our house to fix it. Nobody ever called. Then we started calling, got a recorded message for us to leave our name and number and someone would call us back in 24 hrs... never got a phone call. After 3 weeks of this nonsense, my husband got upset and said cancel them... so we did. Then they charged us $440 for early cancellation. We've been doing the "this isn't fair" dance now for weeks. Had they ever called us back and had they ever come to our house to fix it, we would not have cancelled. They claim we "didn't give them ample time" to come out to correct the problem.. how much time is "ample"? In the meantime, you can't enjoy what you're paying big bucks for.
    Wish us luck... last we heard is that we're gonna have to pay or risk having our credit ruined.
    I will never recommend them to another living soul. They are terrible! oh... I also had to make 3 calls for the return boxes... they never ordered them the first 2 times and finally, the third time they did.

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