Comcast's Fuzzy Usage Caps Getting More Attention
from the where-have-I-heard-that-before dept
We've discussed this a few times before, but now the Associated Press is running an article about Comcast's "fuzzy" usage caps - where they'll suddenly send letters to users threatening to cut them off if they don't cut back on their bandwidth usage. Of course, they don't (and won't) tell them how much they're using or how much they need to cut back by. It's all a big mystery. Comcast responds with the same line they always use, pointing out that it's only the very worst offenders, who make up such a tiny percentage of users. That, of course, is not the point. The point is that they're offering a service which they bill as being flat-rate and unlimited, and that's not true. If they want to put in a cap, that's fine - but they should say what that cap is so people can make an educated decision.