FCC Swamped By Number Portability Complaints
from the not-so-smooth dept
By this point, it's pretty well known that wireless number portability didn't go so smoothly over the past couple of months. However, now the FCC has admitted the extent of the problems, saying that they've received 4,750 complaints concerning number portability. Considering the total number of switchers, that's really not a huge percentage - but it still doesn't speak well to the efforts the wireless carriers put into the process. The FCC is now looking to see if any regulations were broken. Considering that many carriers were clearly dragging their feet on getting ready for this (partly as a ploy to ask for more delays), it seems likely that the FCC will fine a few carriers for screwing around when they should have been preparing (as we expected back in May). It still seems like a strategically backwards move not to have embraced something that customers clearly wanted - and which was clearly going to come sooner or later.