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Raw Deal On Printer Ink

from the price-gouging dept

Having just had a story about the various printer companies spreading FUD about how so many ink cartridges out there are counterfeit and may damage your printer, I thought this next article was interesting. One of the "warnings" the printer companies kept saying was that these counterfeit cartridges often came only half full. That does sound like a ripoff, until you realize that the printer companies themselves are effectively doing the same thing by having their printers tell you they're empty when there's still quite a bit of ink left. In one test, they found that an ink cartridge was still 38% full when the printer said it was empty. That's 38% of a tiny cartridge that (as the article points out): "costs more than vintage champagne". They also point out that the Epson printers (such as the one I use) are the worst - because they won't let you print if the printer says it's empty - so most people are simply throwing away nearly half of the ink they bought for insanely high prices. In tests the magazine ran the least amount of remaining ink was 17%. Meanwhile, the Lexmark case (where they sued another company for figuring out a way to allow non-Lexmark cartridges to work in their printers) continues to move forward with the EFF filing a brief against Lexmark. The anger over these printer company tactics and the FUD they're spreading suggests that a more formal investigation is coming. I wouldn't be surprised if the FTC gets involved at some point to investigate these practices. Already, in the UK the Office of Fair Trading is looking into the issue.

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  1. identicon
    Gordon Johnson, 1 Feb 2007 @ 5:01pm

    Re: Lexmark X75 printer wont print

    My more recent Lexmark printer refused to recognise that the non-brand replacement had ink in it, but my IT expert in the family confirmed that despite "SAYING" their was no black ink, ,the printer was actually using the new ink cartridge.
    So I am merrily using my cheap refilled black cartridges, even as the Lexmark says it is empty!
    Gordon.

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