by Mike Masnick

Best Buy Selling Their Own Computers

from the tried-and-failed-before dept

Best Buy has quietly started to follow a strategy that many of its competitors have tried without any hint of success before: they're selling their own brand of computers. There are a number of problems with this idea, but Best Buy doesn't seem to care. I think they're being incredibly stupid in trying to launch an entirely new "brand" for the computers called "vpr Matrix". If they just labeled them as Best Buy computers they wouldn't have such an branding problem. But, now, no one knows what a vpr Matrix computer is - and are willing to spend more on a known brand. They also risk pissing off companies like HP, Compaq and Sony who all sell through Best Buy.

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  1. identicon
    Hughie, 20 Aug 2002 @ 4:10am

    Re: VPR Matrix

    I will agree on one thing, Matrix seems to make one of the best out of the box computers. But I purchased a new 226R and after playing around with my friends "old" 1820 I was disappointed in some of the changes in the new models. The monitor is a 25 dot where the Samsung was a 20 dot. And to take a really good video card out and replace it with the ancient and really slow nVidia GForce 2 MX card was a step backward. Anyway mine did have a problem, it was really slow. When playing Solitare it took over 3 minutes for the cards to fall, they usually go by so fast you can't see them. I loaded up a flight sim game and the planes were so slow it seemed like an old MS-DOS game. The new keyboard and mouse is so flimsy compared to the Logitech board and mouse with the older models. Anyway, I called tech support and after restoring the system 3 times (1st time it didn't recognize the video card and 2nd time it didn't recognize the modem) they told me to return it as there was a problem. I did and they refunded my money. I'm may purchase another Matrix, but I want to wait and see if them make some changes to the affore mentioned things I personally didn't like. I still believe this computer is going to be one of the best factory made computers, I just seemed to have got a lemon. I have also read unfavorable comments on other forums so time will tell if Best Buy has a winner here. I also question the service under warranty if you don't buy the 3 year service plan. And the last thing, you don't get any software with this computer. I have installed Roxie EZ CD Creator on 2 of my friends Matrix computers as they only come with a standard Windows CD burning feature that is really confusing. Anxious to hear anyone else's comments on the "new" computers.

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