I have to say suck sites sometimes do a good job of getting their point across and often are born out of a company’s lack of response to complaints.

I formed Milan Properties Suck after my management company started screwing over their tenants (including me) on a regular basis. At times we didn’t have hot water, working heat, and more often than not these issues went unresolved for months – ans sometimes they never were resolved at all!

After several tenants learned about the site and started contributing it became a productive place where victims of this management company could get help with their problems.

Yes the management company in question (Milan Management/Properties) has sent me numerous cease and desist letters threatening me with legal action and NEVER following up because they know the things posted to this site are true – and because they’d be smacked with an Anti-Slapp motion.

Suck sites work….if the company pays attention to the issues at hand and resolves them….

HEY MORONS.A SPADE IS A SPADE.WHATS THE MATTER HAVE YOU ALL FORGOT THE RIGHT TO FREE SPEECH.LOWES SUCKS ANYWAY

We were amazed at how closely the lowes-sucks.com guy’s experience matched our own here in North Carolina:

Our Lowes Sucks Experience

My husband and I bought a home that was in the process of being remodeled…We are not rich people…so we have been remodeling it ourselves…My father is a contractor and owns two construction businesses, one roofing company and one contracting company. My father being the nice man that he is bought us 25 boxes of tile from Lowe’s to help us out. My father spends quiet a bit of money at Lowe’s each month and sends his customers there to pick up materials. So Lowe’s can personally thank him spending tens of thousands of dollars with them each year. My husband and I did not really like the tile, but took it back to exchange it for another style of tile-wrong…we thought that we would take it back. My husband and I loaded up all of this tile and took it back to the store and they were rude and lacked any type of professionalism. The lady at the return desk at 5pm took back two boxes of the tile and gave us a pretty little Lowe’s card for an in store credit. We asked if we could bring the rest of it back and they said yes, so my husband and I loaded up all of this tile…just for them to tell us that they could not help us…they said that the tile had been discontinued and they WILL not take it back…so between 5pm and 7pm they discontinued the tile…does that make any sense to anyone…My father will no longer be shopping at Lowe’s…we have torn up our Lowe’s cards and not doing business there any longer…Nick Cobb is the store manager at the one in North Little Rock and he did not have the courtesy to come to the return desk and speak with us…he would only talk to the lady at the return desk by phone…how inconsiderate…I am not saying anything slanderous, just stating the facts..I am completely and utterly offended by this store…Where is Robert Niblock (ceo of Lowe’s)…let him have to deal with this poor customer service and see how he likes it….I am so disgusted about this.

the bottom line is, “customer service” is employed by any number of big box companies as a buzz word only to attract perspective customers (along with 10% off, open 16 hours a day, 0% interest for a year, and we’ll match any competitors prices. their approach is to give back 10% to customers who complain and make that customer go away, instead of doing it right the first time. one must remember that mega stores make big money by bullying suppliers, forcing smaller competitors out of business, hiring an untrained and inexperienced workforce, under paying and bullying that work force, and running as many customers through the front doors as they can per day. what this should point out to anyone with a brain is “bigger is not necessarily better”, so patronize smaller specialty businesses in the neighborhood where you live and receive better treatment by a merchant who cares about having you as a customer and provides better “customer service” in hopes of getting your referrals and future business.

I was a Lowes installer for five years till i was recently fired. Lowes is there to make money and having things installed sells a lot of material for them. I have seen the problem from all sides,Lowes selling jobs the customer is clueless what they got,customers never intending to ultimatly pay for because if they bitch loud enough they will get there money back and keep the product or want a fence installed level on top and lay flat on the uneven ground[aint never gunna happen],or yes a crappy install. Yes, Lowes was a shitty company to work for at the end. They have there managers trained by other suits and have no clue what a good install or bad even standing there looking.They are unable to say ‘sir this is a good install,your out of line, or sorry sir he is going to fix this right now”. Lowes is left to firing installers and replacing them and hope for the best. Common sence and a sence of whats fair is beyound them so good luck to all sides, we will all suffer for this stupid corprate model they have developed

I bought 6 double rolls from Lowes and put up an entire room. Afterward it was evident that they sold me defective wallpaper. I had to tear it all down and they were so nice to refund my money for the bag of wallpaper scraps that I had to return to them. The estimate for a tear off and wallpaper job like this is $1,200.00 But Anthony of the Lowes in Brooklyn NY was so generous as to promise me %10 off my next purchase at Lowes. You can’t imagine my excitement when he promised me that. I just can’t wait to get down there and spend my hard earned cash in order to waste more time doing jobs that end up botched because of the crappy products that they sell.

I had Lowe’s install Pella windows in my home in Pittsburgh, PA late last year. After their contractor finished, I realized that he had caulked closed and covered with aluminum trim all of the weep holes in the windows. (These are the little holes that allow water to get out of the window frames. If these are plugged, the water finds its way into the wall cavity and can severely damage the structure.) I contacted Lowe’s and the installer and pointed out to both that I had found one of the Pella Installation Manuals that came with the windows and that the manual indicated clearly in BOLD print that the installer should NEVER caulk or cover these holes. The installer arrogantly told me that he was an expert, was the best Lowe’s had to offer, and that Pella did not know windows as well as he did. I confirmed with Pella that the way the windows were installed has VOIDED my warranty. After 3 months of waiting and MANY calls to Pella, the local Lowe’s store in Monroeville, PA, and Pella and Lowe’s corporate headquarters, the situation has not been corrected. This “professional” installation by Lowe’s continues to allow water to infiltrate my walls. The condition has damaged paint on the interior and exterior walls and I recently noticed a musty odor at one of the windows. I have also been suffering from a sinus and lung infection that has all of the symptoms of exposure to mold. The most unbelievable part of the whole experience … this incompetent installer is still working for Lowe’s installing windows! Lowe’s explained that they cannot find anyone qualified who will do the job for the same money this person will. BEWARE OF LOWE’S.

Tried to get new bathroom vanities and counter tops. The contractors were bathed to in cigerette smoke and what he submitted to the Lowes was crap. I spent hours tring to have them fix the problem and get vanities that would fit. Then I lined up a time to install the shower door and they never showed. The lead guy, Don was too worried about getting on the plane to carry through with anything and I practically begged another guy to make sure the installer would show up. No follow through. I rather use a cardboard box as a vanity then ever go into the store again. And the rebates are also a bunch a crap. Pay a professional and don’t let those people into your home.

On April 27th 08 I paid in excess of 4300 dollars up front to LOWES (Warner Robins) for materials and installation of a perimeter fence. I expected a straight/acceptable fence as thia was what I asked for and it’s been a horrendous problem. First they sent out a trio of the most uncouth louts to do the work who, when asked why they hadn’t followed the instructions, proceeded to be abusive and walked off the job leaving the materials all over the place. Not only so but they threatened my husband with violence and this necessitated me filing a report with the Eastman Police Department. My husband is an ex British middleweight boxer and very obviously cannot ever become embroiled in anything of that nature. When told about this, the defensive response from a Mr David Bulinn (Area District Manager Installations) was that I would have to have the fence done because I’d signed a contract and paid upfront. That I could not have my money back. My complaint is that LOWES made me pay up front a considerable amount of money which is, I have unfortunately come to realize, not good for the consumer. My response from Mr Bulin has been that ‘what was done fits company standards’, ie. it’s therefore unreasonable to complain. Literally everyone has been laughing at this partial fence which is a product of the worst workmanship I’ve ever seen. Even the Police have commented on this. It really is appaling and so is the way I’ve been treated. Once LOWES have the money, it appears they can treat the consumer any way they wish. They are a an absolutely awful company to use as this experience most certainly demonstrates! I have no power at all. I have had to live with shoddy work, being insulted, threatened and told that I have to suck it because I’ve paid up front! Yours sincerely,

There needs to be a “Suck” site about how poorly Lowes treats their employees and how poorly the stores are managed by the store GM. Each store is treated like a little kingdom … don’t let your boss screw you ? … loose your job. Screw your boss and you can treat other employee as you please, steal their sales, leave work for them to do, come and go as you please, threaten other employees, etc.
Forget about the open door policy … talk to HR and loose you job, you can be accused of anything by HR.
The GM’s get five and six figure bonus checks by among other things not hiring people. Keep the payroll to a minimum and their bonus is bigger. Don’t buy toilet paper for the bathrooms and their bonus is bigger. Don’t repair, replace or maintain equipment and their bonus is bigger … equipment is also the trucks that are rented to the public.
Get the picture?
This not even the tip of the iceberg.

Please help old woman with a bad door and instalation she is being forced to accept foe $2500 !!!!!!!!!!!

Does anybody have a E-mail address to the home office so I can send them a complaint.

Got a water heater last night. Installed price was supposed to be 900.00 with heater and install. Installer came today and now quoted me $800.00 MORE. Called management- they said …”yea we all know water heaters cant be installed less than $600.00″!……Well, than why did they quote me 235.00?????Management was very unprofessional…..will never shop here again. !

I have had first-hand knowledge of Lowes bad habits. I had a kitchen installed in 2007 and the installers, sent out by Lowes ruined my hardwood flooring. The store manager refused to pay for the damages.
I am currently in the middle of a lawsuit against the company and the installer.

About nine years ago I put down Lowes vinyl sheet on the floor in a room we use for our dogs. We have about one litter/year (midsize dogs), puppies spend 2-4 weeks there with adults, right before they’re sold. They’re around 10-12 pounds during that time.

That first sheet was Lowes middle-of-what-we stock grade — not much over $1/sf. When it wore out in early fall this year, we trotted back to Lowes and bought what we thought was the same grade — very slightly higher price and still middle grade of what they had there. It lasted about three weeks.

$#$!!! I blamed myself for not realizing that what was about the same price eight or nine years later, was probably cheaper. I ate the cost of that first worthless replacement and trotted back to Lowes AGAIN, this time buying the best thing they had in stock.

And that lasted less than a week before holes appeared. I took a sample of the part with the holes together with my receipt to the store, expecting to get my money back without question, told the story, and instead of a refund, was told “Your problem is with the manufacturer — we can’t help you.”

I contacted the national Lowes people; they said senior store management would get back to me instantly. They did, but between my schedule and theirs, we’ve only managed to talk once in at least half a dozen tries from this end and three or four from theirs. But they did send me a letter saying that my problem was with the manufacturer.

I’m sorry, but when a flooring which claims to be warranted for a few years lasts less than a week, my problem is with YOU, Lowes. You’re certainly free to exclude traffic by dogs from the warrantee (but you’d better exclude high heels, too, because seeing what happened with puppy toenails I’m sure it wouldn’t take small heels, either.) OR you can put up a sign saying that “Material is not warranted by Lowes — contact manufacturer in case of warrantee claims.” But DON’T claim a guarantee that you have no intention of honoring.

This story isn’t over yet. Failing all else, there’s a small claims court where words like ‘merchantability’ will be understood. And I’m sure there are other Lowes sucks website names available.

That Orange Store may not be great, but we got the (more expensive) replacement there, and it seems to be just fine.

So here starts a whole lot of truth that you did not know! The installer recieves only a portion of the money that the big stores charges for its install program. Yes it is the truth. The reason for the public using this type type of installs system is because the public or customer just truly doesn’t know what they are doing. Yes it is.
It the same truth as jbuy a used car?
A truth sound like this– the customer is the same when buying a car or a kitchen sink!

What ?
They (meaning the customers) dont know what the hell they are doing. Might be that the coustmers are stupid, or richer than all get out.

The complaint is this read and do your own math

if the install of the basic sink is about

280.00 installers get 188.00

ok sound ggod so far right 46-48 % goes to the big box store.
Now if the big store say we will deliver they might want

80.00 installers gets 35.00

oh whats this you did not read the fine print?? NO?

Why?
because you are stupid

Same sink sink size same location, not me making it up read the contract, cost shall increase with resonable profit of another 35% on any changes that you have not told us about.
So that covers the part where the customers is a freaking liar? Ya that is it in a nut shell, the custome who doesnt know shit about sinks and plumbing doesnt understand the part about defective substructure, superstructure, and points of attachment.

Well look at it this way the same sink in the same location
what does that mean in IQ level of about -2 ++ your stupid thats what it means. Your 40 year old sink is not the same as the new sink, the drain holes have moved or the sink is deeper or not so deep as the old one, and now you get to pay for lieing to us at the big store. What ever you do dont lie ot or piss off the installer he has already lost 2 hours because you did not not bring the sink home with you in the first place. Because you was to busing not wanting to pay the delivery fee.

But its not like the installer has not complainend before to the big store about the cost of the kitchen sink and how it is screwing the customer and the installer at the same. Remember the basic install is for the same sink in the same location that covers the basic install. And big business is only interested in makeing their money. The installer is just trying to make a living. And that is was the customer has lied about in the first place. See the big doesnt care if you lie to them, you already a contract based on what you told them. Big business could give a shit they dont care that the sink you bought dont work.YOu paid them already and they will fight to keep money because thats what they are there for.

So the customer gets home and then after the installer is there and asks where all the parts?
The customer states, and it is the first thing out the sobs mouth is oh they said they were included and supplied by the installer.

I’m amazed all the time by by the just how plain simple this one sentence is, the cost to the customer is covered by the goods sold, installation sold, to the premise????

Well crap, in english read what they sold you, that rights
youd think you be able to see that the big store didn’t sell you a new faucet new dispozal or anythng else. What you bought was pig in the poke.

Ok call them and bitch em out, you now get the famous refund rebilled and really screwed. But customers you need to remember it was you’r lying that started this mess in the first place. The salesman or women ask you all the questions. You was just trying to save money right. But whom is the liar in the first place cant be the instller he’s never seen you before , nor has been to your house, because if youd’ve paid the detail to find the real cost for a sink install youd’ve call it quits a long time ago.

So now 2 hours later, 2 wasted trips, the change order, a the delivery of the parts, you refused to carry with might be

122.00 more dollars or even 290.00 more

the big store get another nice 35% more and you aggreed to it when you signed the first contract so shut and pay the bill and quit your crying. See what i mean about your IQ

So don’t be afraid to call your local carpet man, or tile man or roofer or local plumber. Ok now that you understand that its time roll over from bing f, and go back to school and learn how big business really works. Its the car you bought that was driven by the little old lady to church only on sundays.

Oh ok in the furture try and watch out for those big franchise stores, wait wait one more minute, one more truth, watch out for the big franchise, roofers, water hearters, and toilets, and appilance remmember this rule

The bigger the advertizing, inthe paper, the t’v, the phone book, the bill board, anthing that pertains to your house or anything that can get screwed.

Nothing that Lowe’s does surprises me and should not surprise anyone. Employee’s make sure you know all your company policies, read each one carefully. Do not spread rumors or say anything about any co-workers. If not, “willful” misconduct, no unemployment, destitute.

you buy warranty from Lowes? watch out!!!they will never send you a right technician to fix the problem!!!! instead, ruin the whole entire power of your house!they’re rude, no respect!!! no knowledge what they doing just to let you know!!! the tech that they send you… don’t know what they doing!!!

I worked for Lowes for approximately 10 years. as most big companies do, Lowes is guilty of blaming their short comings on other employees . I was a commercial sales specialist and you would not believe what went on just in my area. I worked chineese overtime totaling approximately 500 hours. When charges were brought against Lowes for these types of labor practices they made us salary employees go back to a 40 hr work week instead of working 50 and sometimes 60 hour weeks of course any thing over 40 hours was calculated as such, if for example if I made 20. per hour my overtime pay would be something as this they would take my hourly rate down to 10. an hour for every hour, and half of that amount again for anything over additional hours. I was also promised a raise to make up for the difference in pay for my reduced hours, it never happened. This is just one incident their is a long list of discriminating practices at this company,
that are still happening. I was also trerminated after one policy violation in 8 years. If YOU ARE INTERESTED IN A LONG LIST AND PROOF CONTACT ME

Always probems with Lowes installs , they have outside installers that don’t actually work for comapany and many uderpaid untrained employees stting up the work needed. mannegement is often incompetant hicks with no formal training to handle level of service needed for the dollar amount involved. Any one that shops at Lowes is risking their money. Get a local contractor because if Lowes installers were any good they would be on thier own. Lowes gets thier cut to find their installers a job ant fro the most par they ar incompetant.
Mattilda

I work at Lowes and for the past four years I have been treated like less than a human.If you aren’t drinking with or sleeping with the managers on the weekends you are pretty much overlooked. They boast about training but I have had to do most of it on my own time including after hours or on lunch breaks. And the training they want you to do is mostly online questionaires with outdated information and useless dribble about customer service being number one. Right now I am at the end of my rope because a manager wanted me to apply for a position and promised me the sun, moon, and stars if I would take it…and like an idiot who has been lied to sooo many times by this “so-called” company I did. Three months later I haven’t had, and haven’t been offered any training because the manager who begged me into this mess got shipped out to another store and all the other managers are playing stupid to the promises made to me. Lowes lies to their employees, plays dirty with their customers and has no integrity what so ever, just read what the manager wrote, stating he picks on people because of their color,and if he brings the HR donuts she will listen to whatever he says. THIS IS TRUE! It is not how hard of a worker you are, its how brown your nose is, and that is happening at every Lowes in every town to some extent. It is sad that you go to work, trying to do a good job, pay your bills, take care of your family but if someone doesn’t like you or are jealous of you all they gotta do is buy a box of donuts and your in the unemployment line with hungry kids and a past due mortgage because Lowes has a million managers who don’t know squat looking for some poor shmuck to blame their lack of ethics and integrity on.

My girlfriend and I purchased a refrigerator from Lowe’s in mid July, upon delivery the gentlemen plugged it in and set it into space. we noticed after 8 hours ice was not being made and the food was not getting cold we called and were told ice takes 72 hours to make. thsi was news to me after 48 hours our food in the freezer was still not frozen. We called the Lowes in Exton Pa where it was purchased and were told we’ll have to wait for them to replace it. So in the mean time our food went bad and they were taking their time to replace it. the manager was about useless and the stiore really could care less and made no effort to compisate us for teh inconvenience of food going bad and after 2 days still not having a product replaced that they sold us for $ 900.00

Yep I saw Milan Properties and how they illegally shut it down. Only low down criminals would resort to shutting down the real, honest, and factual greiviences of a multitude. It was a Hitler Tactic, A Hussein Tactic and the tactic used by corps or businesses that actually have something real to hide. I don’t use Lowes. I had a problem with Home Depot though and because of their negligence they caused a problem but ok Home Depot had a person call me back who tried to check video to assure my claim. He then recognized I had a legitimate claim and yes paid up. He made restitution without court. He wasn’t always nice about it and was a lousy a nine at times but they paid up. I didn’t ask for alot just enough to cover the damage. I should have demanded more though for all they cost me. Now a problem with SEARS who lied and now apparently has refused to fix the problem they caused. I may have to go to court and work xtra hard with emotional distress just to get them to be accountable for their lousy work and actions. I heard Sears got sold out to K Mart. It figures. Walk into KMart and look at the mess inside, sometimes the lousy service

I have a Brand new John Deere 22-HP Hydrostatic 48″ Cut Lawn Tractor. After 8 Hours of use the tractor would not start. I called Lowes on the 10/18/2009. they said the would schedule a pickup. 4 days later still no pickup. Contacted Lowes apparntly the outside service company was to busy and they would schedule another company to come and pickup. About 12 days after making my initial call someone finally came to take the tractor. Today marks the 30th day without my lawn mover and in Miami the lawn needs to weekly this time of year. I called Lowes again this Monday and was told the mower was ready and would be delivered Tuesday or Wednesday. Today is Thursday so i called Lowes and they informed me that the mower needed a new carborator and would be ready next monday… are you kinding me.

I was told on 3 seperate occasions over the passed month that a supervisor would call me back, still waiting.
I was so happy when Lowes opened in Miami, however that feeling is gone. I also purchased a brand new grill for my sons birthday party. I called Lowes on the day it was supposed to be ready and it was not. I called 2 days later and was told it was ready, had my nephew meet me at the store only to find out i was not ready. Strike two. This company looks good on the outside but that is truly a fasade, to mask incompetency and a general lack of concern.

The reasons so many people complain about lowe’s and why lowes suck seem to be out of anger or frustration. Mst likely the cause for anger is for the way their own personal install went.

So here is some truth for all readers the reason the customer gets mad or tick off at the process for get something installed at there home is because, they the customer assumed the get the shit and shine olla all at once.

What’s that you say? Well ok how about the story goes like this..

The customer wants a water heater 437.00 plus install of 249.00 for a total of 686.00….. the end
sounds good to me….

Now here we go

the following truths have not been told to the customer

If the gas line for this water heater does not line up

for the height of the new heater
or for the location in tended for the heater
or for any other reason the installer can think of

If the water heater is not the same height as the old water heater
and the water lines do not match up
or the water heater has to move 2 inches left, right,forward,or backwards
can you see the problems building now>???

Yes that right your going to get screwed and the installer is not through with you yet.>>>>

Now then if you was the one the purchased the earthquake straping kit at the added cost of about 55.00
and the added expansion tank cost of about 80.00
and then th installer tells you that

a wall must be built to install the eath quake brace.
a pipe modification,change to install the expansion tank

Then because lowes keep 46% of the labor at the start of this screw the customer water heater install, and allso demand 35% of any change order charge.
The install will point out that you need a 4 inch exhaust vent for the new heater.
The old 3 inch vent that is there now, does not meet the new building code requirements.

So a new change order for who know how much,,, 80.00 to several hundered dollars… and keep in mind lowes gets 35% either added to that of buried in the price some wheres

That is the truth and dont forget the building permit..

Now the other parts of the truth that you the customer nver once considered.

The installers are try to make a profit for their own business and have a subcontract agreement with lowes that states, the will pass all prced to lowes through the lowes change order system and lowes will keep the money and pay the install as to to the arranged set agreement.

which Lowes keeps 46 percent of the money for the installed sold in the store and 35 percent of the change orders.

So the name of the game is Lowes make lots and the install makes some.

Thats the way is and that is the truth, And the story goes in for a penny in for a pound. The rule is once the customer committed they will stand for the ongoing screwed by lowes because the customer is the one that is stupid.

If the customer would have just called the plumber directly, that works for lowe’s and had that company install a made by anybody water-heater not sold at Lowe’s

For a better price and a better water heater,because you sould see how many water heaters are retunded to lowes because they are selling some cheap shit heater made by a company that has had so many lawsuits because of the defective crap thety use to make the heater.,…

And if you think this is not the truth, just go there and buy a water heater and see what happens…

Because lowes policy is make tons of money and let the buyer beware…

It is the rule, loes doesnt care what the heater cost the rule

lets build something,,, really means we are getting lots of your money… and we laughing all the way to the bank……ha ha ha

lost river

well, im being deployed in a few months and lowes wont give me time off before i go to spend time with my family and get all my personal stuff done, im leaving for 9 months to a year and they wont give me any time off before i go!!!

I went to Lowes to have them tile my bathroom. I realize it might be more expensive then what they quote me the first time. When it was all said and done the final quote was 2 and a half times what they first quoted me. I wasted lots of time and the customer service was pretty bad. I decided to just tile my bathroom myself and not have to deal with the dishonesty.

used to work at Lowes, saw the managers steal and the district managers cover it up, one of the workers wanted my job so they lied about me and no one took the time to investigate, I lost my job but glad that I am out of the company where the people who work there are not given respect or training. Its a giant ponze on the american people trying to scam money for false information by workers who know nothing or very little about a product or service. Lowes is a rip off and should be avoided.

I ordered 2 sliding double vinyl doors from Lowes month ago. First time they delivered only having 1 door. Called them to ask the reason and they said they will check and call me back but never call back. After at least 1 week, I got my second door delivered but this time, the screen and keylock is missing. Keep calling them, every time to call them, they said they will check and call back. However, they never called back and never having the records about the missing parts. Last week they said the screen and keylock will be sent by the provider and I should got it this week. However, when I called today, they said the items will be sent next week and deliver two days after.

The customer service is totally suck, especially the delivery department. No one enters any request and every time, I need to repeat and repeat the same questions and ask for the same delivery. I don’t know why Lowes can still exist !!!!!!!!!!!!!!!

My comment is: DON’T BUY ANYTHING FROM LOWES, ESPECIALLY THE DELIVERY ITEMS. THEY SUCK !!!!!

First off, as a rule, I try to stay out of any LOWES store due to past negative experience. For whatever reason, even the atmosphere in those stores is annoying.

Went into a Lowes store in Pennsylvania just today. Was in the same shopping mall and needed a bottle of wallpaper remover. Figured to give LOWES one last chance. Needless to say, my effort was fruitless.

Four Crucial Things WRONG with LOWES

1.) The stores are far too big for reasonable on-foot navigation. Most of the LOWES stores that I’ve been in must be around 3 or 4 acres or more in size. The buildings are over-wrought enormous. Going in there and walking around on that raw concrete floors is extremely exhausting.

2.) There’s rarely any employee to be found for assistance. If you’re able to find somebody, they’ve recently started working there and don’t know anything. Have been actually directed in the totally wrong direction a couple of times.

3.) My last three times at Lowes, I could not find the item and with legs starting to hurt from the brutally hard floors and left empty handed.

4.) In general, the if it can be found, the selection is very limited and prices are higher than other stores. If there are bargains at LOWES, they’re quite rare.

Always seem to end up at either at the Home Depot or local Hardware store. Today was my absolute last visit to any LOWES store. Summing it up . . . LOWES sucks!

and they treat there employees like SHIT! Been there for 2 freakin years as they promise me full time but no they give another employee there for 1 year full time. Time to start thinkin about workin for Home Depot!

wow i love how people that spend a certain amount of money just assume that they deserve to be treated speacial get over your self and your money. Lowes promotions are not the problem, the problem is idiots like you that dont read the fine print. No store anywhere lets the consumer stack coupons or promotions that is the way it is.Plus go spend your money at orange box because guess what it all is chinese crap that will break, it probably has lead and will kill your children too.

here here
working at lowes i am proud of the job i do and try to do the best i can to give the best customer service

but we are severly understaffed most days we work 10 hours no breaks, no lunch …working alone………with no relief

my partner in lowes works equally hard and we do all we can …but there just are not enough hours in the day …we cover 98 hrs per week over 7 days and can only work 40 hours so if we work over time they send us on a three hour lunch or force us to leave when we have customers coming in

…now they want us to scrub toilets, clean the bathroom, sweep, wash the floors and dust, push carts in the parking lot, stock all the shelves no matter how high or how heavy …all this with no break and no lunch …and never forget we must always ask permission to have a thought ….be yelled at by fellow employees with mental problems …zone managers with god complexes …installed sales who are equally overworked underpaid and just plain nasty …be ridiculed and abused by cashiers and the rumor mill….screamed at by every housewife having a bad day and needs to take it out on someone

…and god forbid you or your family has an emergency you get written up

i heard of a woman taking her kid to the hospital and was written up for attendance ….another was asked as he was wheeled out on a gurny with a heart attach “what could you have done you have only been here for 15 minutes” and then was written up for taking off…

…and if you make a complaint you are told you must learn the LOWES way…

And remember the borg mentality our customers have …well i told another guy in a red vest yesterday or when i called on the phone …so they expect somehow you should have been privy to that conversation and are irritated that you dont know like the borg all who wear the vest have the same knowledge.

Then there are the people who are just plain stupid ….i have been asked more times than i could count …how many square feet are in a 12 inch by 12 inch tile …if my roomis 10 by 10 how many square feeet is that ….stupid just stupid.

when did good customer service =abuse the sales clerk???????

All this we are supposed to accomplish with a smile never allowing the customers to even consider we may be human ..have to eat, or pee or could possibly ourselves be having a bad day….!!!!!!

And when all is said and done and we have done the best job possible… a customer complains about something out of our control gets a manager to take off money causing us to have to pay back the pittance we make on commissions or when the delivery guys deliver an appliance and it is dented or scratched they come in and get $$ off which those dollars come first out of the employees pockets then the stores …..it is a wonder we ever make a dime.

We do the best we can with antiquated equipment, computer programs that are so slow dial up still seams futuristic…phone systems that don’t work ..printers from the stone age…no copiers no faxes local to our work station…oh and by the way no water at your desk …no sitting down and during impact hours you need to walk the floor asking the same 3 customers for the 1 millionth time if they need help while answering the phones and writting down in order management everything you did each and every day with every customer which must be done at the computer you are no longer allowed to sit at since its impact hours which last from 10-2 and 4 to 8
it is all an impossible task …so come in yell at us, abuse us, take us for granted, insult our liniage, our ethnicity, our height, our weight, our hair, our skin and tell us you would never be caught dead in one of those vests ( hot and sticky like wearing a plastic bag all day) we obviously love the abuse or we would be ex-lowes employees

….did you know the national average of people depressed and on some form of meds is about 35% did you know at lowes it is nearly 97 percent

…so yes i agree think long and hard about what it is you may want and how it is you may say it …because if you treated a waiter or waitress the way you treat a lowes employee they would spit on your food …

Lunch anyone?

BE NICE ITS FREE !!!!!!!!
ANNONYMUS LOWES EMPLOYEE

I just so happen to be a lowes carpet installer. Yes i will admit lowes has a few lower grade installers like any other company. That doesnt mean that you can call a good job a bad one because you ordered thicker carpet than you originaly had thats up to you to look at and consider, you live there not the measuring guy. that guy doesnt know how thick your new carpet is or how dense your pad is but YOU do. Everyone on this website is blowing things out of proportion, Lowes is a more than reasonable company and will always work with the customer. If the guy you are talking to doesnt seem to have a clue, ask for someone higher up this is a huge company

Dave is a stupid man wrong in his blurtings don’t listen to him

Lowes sells the chinese crap too, Lowes employees are underpaid, and I don’t blame lowes employees for not doing 100 percent, in the end Lowes will crap on anyone in there way….(this is a coldhearted company)

Freedom of speech, as the constitution of america has it.

I work for Lowe’s H.I.W. for a number of over 5 years. And was fired for a class A safety violation. I walked under a safety banner. Used with a fork lift. I was never in any kind of danger and either was anyone else. I have never been in ANY
kind of trouble, never written up. never warned never even talked to about anything!I did miss somedays when my Mom passed away. I had FMLA. Then it was back to work. I always got good reviews raises and even a letter or two from customers about good jobs I have done. They took me up stairs 2 manages of course and fired me. I was not in with people or management. I did my job, and went home. I think a warning would have sufficed or written warning. I have seen other employees done this many times. The H.R. Manager
asked me for dates and times! OH sure just let me pull a rabbit out of my ass. Dates and time sure no problem! I don’t really care about the Job that much. But I have never been fired from any Job. And that is what gets me. If anyone care to read if not I got it off my chest! Former Lowe’s HIW eployee

Funny how it clearly states on those coupons that you may use only ONE per purchase so shame on you for attempting to use 10. What store do you know that lets you use 10 of the same coupon per purchase? None, obviously. Another fine point in this case of the install situation, I can stand there and tell you what supplies you need for the job, the correct way in which to do the job and then only to have you tell me you aren’t going to do it that way because a)That would take you too long or too much work effort and b) you aren’t going to spend that much money to purchase the correct product or grade of product. So please remember that when you are at any home improvement store that if you don’t want to listen and do the job correctly (he probably was told to fix the uneven yard)then please don’t be the one to complain to us when it fails. Or because you have done something a certain way for 30 years does not mean it is the correct way. Oh and to the individual who thinks we get minimum wages at home improvement stores..I get well over double minimum wage as well as have college degrees so please leave that silly attitude elsewhere too and welcome to the modern world.There are educated folks in some of these stores. Some are asshats but then so are some customers too.

3 different Lowes, 3 times customer service botched/lost items, humdereds of miles drives, hours waiting for managers to figure things out, they s u c k big time.

as an employee of lowe’s for 17 years I’ve seen alot of good and bad within the company. lowe’s has become a company with double standards. they do not value they long time employee and anyone is dispensable. Managers are hired and lack the skills to become a manager. Employees are thrown into positions with lack of training and this causes frustration for customers. And as for as the open door policy they are so proud of , this is a joke. You have a store located in Louisiana that HR is racist, is alouded to lie to employees if it benefits Lowe’s and has made racist remarks against white employees. Also I truely wish DEQ would check out a couple to their dumpsters to see the chemicals being thrown down them. And Irs also needs to check out the merchandise that is being donated to non-charitable groups.

Today when I was at Customer Service, the little lady was busy on a personal call, she did do my refund, but since she was yaking with a friend, I was unable to ask the question I wanted. Also when I went to the cash register the girl was on the phone yacking to a friend, she did hang up when I put my items on the counter.
It was upsetting to see employees not giving customers their attention. Not very professional and very lax management to allow such.

Lowe’s contractors are employed through Lowe’s, and any job done by them is under a Lowe’s warranty, not the installer’s warranty.

We went to Lowes to have our carpet installed, which seemed like it would be a quick and easy solution. It all went great, to begin with. We picked out our carpet, set an install date, and waited for the day to arrive. After a few days, we noticed that the carpet where the seam was appeared to be 2 different shades – one peice of carpeting was darker than the other. Upon trying to rectify the situation and figure out exactly what the problem was(we didnt know if it was installed incorrectly, the location of the seam, the type of carpet, or soemthing wrong with the carpet itself- we’re not carpet specialists and expected that the people installing it were), it took us about a month of “well take a note and have someone call you” before we even got someone to look at it. First the installer came out, brushed the seam with his hand for about 5 min, and said it looked fine- however that obviously didnt fix the two shades of carpet we had. So we got back to phone tag with the install manager, who basically offered no solutions other than a $100 gift certificate which I declined, and was followed up with a “well what do you want me to do about it”- we were quite insulted. I said that was unacceptable, and that I am not a carpet specialist and should not be responsible for figuring out what went wrong in the manufacture and installation of my carpet, but there is an obvious problem when you’ve got a racing stripe down the side of your living room. I suggested that they either refund us the full amount so that we may have it installed properly by someone else, or they should replace the carpet and seam it correctly. His reply was along the lines of “Well i dont know if we can do that”, without offering to find out if the could infact replace the carpet. So after a few more calls and arguing, I finally said that i would call the manufacturer and see if they could tell me what the issue with my carpet seam was, and possible solutions. After this remark, the install manager for some reason decided it was time for him to do something, and said he would personally call the manufacturer.

He did infact call the manufacturer who sent out an independant inspector, who immediatly identified the problem, took some samples and did a few tests and left. The results were innitially in our favor, they never did tell us what the problem was, but the manufacturer did offer to replace the carpeting in that room.

Fast forward 3 weeks when the carpet arrived(we are on about month 3 now)and the installers showed up. When we were told that the carpet would be replaced, we assumed somethign was wrong with the carpet itself and it would be seamed in the same location as before- wrong. Turns out it was the location of the seam(directly below a very large window) which made it stand out – we didnt know this when the installers showed up.

The installers asked us where we would want the new seam. We didnt know they were going to change it, but thought that along the opposite wall would be a better idea instead of where it originally was right in front of the front door – a major traffic zone(the guy who measured the house told us that would be the best place for the seam btw, so check their work before you sign off on it).

The installers said yea sure no problem and proceeded to measure out the carpet. Unknown to us, they were adding a second seam because they measured wrong or didnt have enough carpet- cant really say what happened there. The new seem we asked for looks perfect, however, the seam that they snuck by us is in the middle of the room and very very obvious – it was somewhat dark at the time in the room, and had i noticed wha tthey were doing i would have stopped them immediatly. Additionally, they removed padding for somereason in front of the front door, leaving a section of about 4 inches of unpadded loose carpeting.

So now we get to play phone tag with the install manager again, and as reluctant as they were the first time, i dont think a second round of “please fix my carpet” will be any easier. use at your own risk.

We bought a GE profile refrigerator at Lowes 2 years ago. It has had to be repaired 4 times, since then. Four times in 2 years, we have had spoiled food, water all over the floor, and an average of a week without a refrigerator. In researching it I find that GE has had something like 2 recalls on their refrigerators, so I shouldn’t be surprised I suppose, and yes we should have done our homework better. The real disappointment has been Lowes. We have shopped at Lowes a lot because we thought they had good customer service. With the refrigerator, it has been an ordeal. First they delivered a refrigerator that didn’t work, had cut wires inside, and had stains on the shelves. The repairman said “Oh yes, this is the refrigerator that those other people sent back”. We returned it. Then they delivered our current refrigerator, which of course has died 4 times. The good news is that we bought the service plan, which includes a “lemon law”. The bad news is that lemon law doesn’t seem to mean anything, in reality.

Incorrect, Dave. Haven’t you seen their TV ads offering installation services?? The contract is between the customer and Lowe’s for the flooring installation. However, Lowe’s also has a contract with the subcontractor. And you can bet your ass that they ding the subs for every little complaint the homeowner has. Homeowner’s do not bother to read their contract with Lowe’s. Installers are not responsible for cutting doors. Some will do it (for an additional charge – the customer is given the opportunity to call the store and give their credit card info to pay for it and their doors can be cut.) Also, the same with removing items from china closets, curio cabinets, closets, book cases — installers are NOT responsible for moving these items!! Installers install carpet, they are not moving companies! So people, pack up your knick knacks and dishes, move your shoes and clothing from your closets, pack up and move your books from the book cases. You hired professionals to install your flooring, not spend their valuable time packing up your crap. It is not fair to the installer to have to spend his time/money packing up the stuff you were advised to do in the contract! Also in the contract it specifically states installers do not move electronics, i.e., televisions, stereos, etc. The reasons for this are obvious. So if you can’t move it, find someone who can move it for you before you are scheduled to have your flooring installed. Also in the contract — installers do not move pianos! Again, if you cannot move this yourself, find someone who can do it for your!! READ YOUR CONTRACT BEFORE YOU START COMPLAINING!!

Well I think that I agree with the comments about lowes,, is that it is the most expensive install of anything and everything.. I wish the consumer could understand the real purpose of lowes and that is, that they intend to make money…. out of everyone, no matter whom they are. That is right readers lowes wants money, lots of money, a real ton of money out of everyone. The word everyone means that this rule, making lots of momey includes the customer, the installer, and the employees..

and that is the real truth…. The customer falls into the trap, because of the rule they think that they are getting a good deal on the install… the something for nothing rule… What they dont understand is that the basic install does not cover jack crap… well another way to put it goes like this,,, you think you can get it installed almost for free really means you,,, the cutomer’s are about to get fk over….

The installer that works for lowes,,, well that means they are fking idiots… because they have no business attemtping to do work,, for well below their cost margins…

The installers are clueless……………

The employess they are cluesless to the rules that make up a dictatorial ship employment… this means.. yes any employee of lowes must learn to lie, steal,cheat, backstab, their on mom’s to work at lowes… and they think that lowes will protect them form their own sins …. it is called sleeping with the devil.. they will closed a blind eye to the truth for the sake of something they dont understand… all lowes employees are just shit to be walked upon by the upper command…. I see it happening all the time and they cry while they have lost site of the one thing that is needed inside of lowes and the one thing is called,,,,,,,,,

personal integrity………..

they represent you and youre company lowes is what u would call the general contractor hiring s subcontractor to perform the work therefore your company did the installation cuz they are paid by your company to do the work

My washer broke 2 weeks after Lowes Delivered it.

Lowes took almost 8 months to credit my account. What is wrong with Lowes.

You go Joe

To all Lowe?s employees?Don?t believe anything your HR manager tells you!! When I took a leave of absence, I questioned why my vacation pay was not on my last check. I was told several times that it would be automatic when my leave was over. At that time I again asked where it was and was told it had been a use it or lose it situation since I had not taken it before the January 31 deadline despite the fact that the HR manager had assured me that I would get it. The state Labor dept. sided with Lowes and I am out 2 weeks pay. Be sure to do your own research and check your facts and dates?don?t believe what you are told. HR works for the company – not you! At least I can feel that I am getting even by taking my entire home improvement and holiday gift buying business to Menard?s and Home Depot where I have already spent more than my vacation pay was worth.

I work for Lowes – I’m sorry you feel as though Lowe’s stole your $40 – but the store policy, which is clearly posted, states that without a receipt you will be issued a merchandise credit. Many different stores carry identical items, so not being able to prove where the product was purchased from will almost always result in a credit rather than cash back.

Amen…

This ex-employee is right. Employees are treated like trash.when you work your ass off you are given more work.Good managers including our ex ops manager was transferred and fired two weeks later by an evil,cold hearted district manager with vengeance on his mind. This woman was among the best managers lowe’s will ever have.Shame on this slimeball district manager and i dont give a damn if he knows who the hell i am. I hope you make your bonus you piece of trash while i celebrate my 33 cent raise!!!! Your reward for nearly 14 years of service is a kick in the teeth. Good luck and God Bless you P.L. in whatever you do!!!!!

Well pamela if you could read it plainly states only 1 coupon per purchase… again yet another jackass wanting something for free. Hint- nobody owes you shit. Please do take your business to the depot.

I realize this is something you probably did not think to ask your sales rep or the installer when he came to measure but Lowes contract to subcontractors prohibits cutting doors. Your salesperson should make this kind of thing clear to you. You might have asked though if you knew you were buying a thicker carpet than you had down already. Common sense.

Mike, Your are 100 %, absolutely, slam dunk, right on, slamming the nail on the head, correct!!!! Could not have said it better. I think I love you!

Look Anonymous Coward,

Once again your wrong and I will tell you tahat the system at Lowes is not set up as you state. No way did you write out a check to a subcontractor the many times that you have purchased items. If this were even remotely true you would also know that the customer has to pay for the job before they even have the installer call you to set a time to install your item.
Your last paragraph apparently refers to yourself because you not only have any actual facts you are down right untruthful.
Now for your other post indicating that one has to work cheap to subcontract for Lowes, once again you know nothing about what you are posting about because our company subcontracts for Lowes because they pay above average. Yes they do require background checks and a book long application but we run two crews and are overly busy at times, and the customer has to pay for specialty supplies etc., Their pay rates are normally above their competitors. I have checked and our company has been areound for three generations. My husband and I have been in business ourselves for over 25 years and subbed for several big and small companies and the small ones are the worst. The owner of these stores are as bad as the managers and corporate at the big stores. Its the same every where basically. The subcontractors are getting screwed by the customers and the company. So Anonymous Coward please stick to the facts and if you don’t know them please don’t make them up as go. Subcontractor

I worked for lowes x man and the same thing happened to me. I was fired for no reason and lowes could care less about any of their employees. They overwork, underpay their employees, give their customers the run around, and answer to no one. They have for years recruited walmart managers and hired them off the street rather than promote someone from within. I guess it isn’t really a surprise how crappy they are getting. Lowes is being run by ex walmart idiots.
They let every scum sucking theif walk into any store and walk out without ever stopping them because of “policy”. They overtax their managers with extra paperwork, tasks, everything under the sun except customer service. They just let some 3000 upper management go, while demoting and taking pay away from the ones that stayed. they are looking at doing the same thing with their department managers in the next few weeks. It all adds up to Lowe’s sucks more than HOME DEPOT could ever aspire to. But don’t worry, what lowe’s has done and is doing to its employees will come back to get them. I will never shop with them agian and hope others will do the same. Take it from me, a former senior manager with lowes, they dont care about the customer. All they want is your money.

I ordered windows from Lowes on October 23, 2010. I should have received the windows before the end of the year which would have been December 31, 2010. It is now February 22, 2011 and I have not received the windows. I received the first bill in January and no windows yet. The installer was here February 14 but no windows were delivered. I had to reschedule for Thursday February 24, 2011 because of prior schudeles. Today I was to receive the windows and a call before delivery but no call and no deliverry. I have seen two people from the store and spoke to many on the phone about the same windows. I am ready to find an attorney.

A hot water heater cost $308.00. To buy and have it installed $1,419.00 at Lowes. What a rip off. Plus $35.00 for them to give you a quote. Same as with a sliding glass door installation. The door $300.00. To buy and have it installed over $1,000.00 and that didn’t include a screen door. The contractor also wanted to purchase 5 tubes of caulking for the glass door???? Whatever. My advise is do it yourself or don’t go through Lowes to have it installed. Find someone locally. Gave Lowes 2 chances and both times tried to rip me off really bad. By the way hot water heater fixed for $151.00 at North East. Will do business with North East again. Never Lowes.

your site is fucking terribble cant get on it to fill out a simple application what happened to going in to fill out an application no more being personal you guys just fucking suck donkey dick

lowes full associates start looking for new jobs the cuts are under way. 4 at 2201

I will never buy at lowes. Lowes is a loousy company that has terrible employee attitudes. Their credit department is in india and they run customers off. I tried to buy a dishwasher today. My credit limit last year was #3,000. I had it lowered to $400. Then I bought something for 200 leaving $200 available. The dishwasher today cost $500 installed. Which means they would have had to give me $700 credit. THEY TURNED ME DOWN! Come on, the only reason I want to charge it is to get and extra 5% off. And for them to turn me down was embarrassing. The underwriter was in India! I could have easily paid cash, but I wanted the discount1 Now, I’m hacked and refuse to buy anything a Lowes, not only that I’m cacelling my card…and after installing two new floors in my homes last year from lowes, and $thousands of dollars, the assholes won’t give me a little more credit. They suck…their underwriters are idiots, and they can take their shit and …..

I bought a dryer unit from Lowe’s of New Bern, NC. The “installers” (if that’s what you want to call them) said the dryer duct wasn’t long enough and that the apartments’ maintenance man would have to finish the job, which he did, but he had to buy a longer duct. When I spoke to the store manager about this, he told me that is all the installers are required to do. I asked him what I would have done if the maintenance man had been unwilling to do it. He said I would have had to hire someone to do it. I told him how shoddy this service is and I would never darken the door of Lowe’s again. He simply said, rather tersely, “okay” and turned and went about his business again. He simply did not care.

I have worked for Lowes for many years, I must say this is a great company, not to many companies out there still give bonuses, we still get them. Our company also gives away cars to employees. If our company was as bad as people say there would be no Lowes. We care for our customers, unlike the other big box stores….we are a lumber and hardware store. NOT a grocery, lumber and hardware store. Not to many contractors are here to by cereal, milk and lumber! So learn about LOWES before dishing them!!!!

Decreased employee hours results in a domino effect:
1) fewer employees on the floor/registers
2) unhappy customers, leaving without buying or going to the “big orange box”
3) good employees leaving for other companies

I just whent into there store to buy a few rooms of carpet,i can install the carpet myself…..but i could not get any help so i look for some one to help me i could not get anyone. so took take my $600.oo i had to spend on carpet and went to the Carpet Barn in tampa these guys are great if you need carpet this is the place to go!

Old post I know. But I work at lowes and all contractors are lowes approved and lowes takes responsibility for them. But lowes does suck. I Am a lOw level manager but I can honestly say I do almost all of my shopping at home depot

Tom… the reason lowes turned you down was because, they are in the busness to make money, (lots of it). You had found a lope hole in their system, the do not want your short term same as cash plan…..they want the 29 peresent
apr credit rate… that you were not willing to pay…

Now the truth is this… pay them the high inerest rate or go junp off and thats what they did to you… It matter not
to lowes if you have had one , two, or even 20 purchases in the past…. the rule is pay them what they want or get out… Tom remember it is the money they want not the happy customer… so keep that in mind the next time you visit one of those crap stores known as Lowes… lets build something…. the something is more cash… the customer sucks is the motto of lowes… more cash in our pockets a
cheat the customer… the customer is right if he has the way to pay us our high interest and profit rate

to them

I worked for lowe’s and it was a horrible experience and would never suggest anyone work or be a customer of Lowe’s…They lie to there employees and customers and most of what they sell is made in china not really helping the economy here.

Lowe’s installers are not the best that city has to offer…They find installers that are struggling at there own businesses and find ones that will work for the poor pay Lowe’s offers. example $99 for whole house carpet installation the installer gets ripped off and has to eat the cost…If I had been an installer I would never work for Lowe’s I would try to find a small local company one that would pay better and treat one like human being.

I bought a lawnmower at Lowes. It crapped out, and I had to do a lot of rigamarole with an “authorized repair site” for months. Finally the (Chinese) manufacturer said to take it back to Lowes. I did, and upgraded to a better mower.

In the process, the sales person convinced me to get a Lowes credit card and put the mower on it. Fine. After I got the bill, I paid it. Then, it turns out that the payment was late (big deal!!) and they charged me $30+ penalty. I paid that. I ignored future statements, knowing that I had paid off the entire balance. But Lowes had added on another charge, which started accruing penalties and interest.

Finally, Lowes started robo-calling me. I called customer service and got some guy in India. I told him the situation and asked him to remove the charges and the motherf**ker said he wouldn’t. So I told him that I would pay the charge and to cancel the account, and that I would never shop at Lowes again. He said “Is there anything else I can do for you today?” I told him that he hadn’t done anything for me yet and hung up.

If Lowes is willing to sacrifice all future business over a few measly bucks, it deserves any problems it gets.

Zack Rathkopf- Store Manager Of the Flower mound Lowe’s!!!! Is the BIGGEST PEICE OF SHIT I KNOW!!!

your a moron no installer will cut your doors down. They are flooring installers not door installers!!

Chuck, they don’t actually SUB out the work… they SUGGEST installers that a customer can, or can not choose to go with. They have a recommended installers list, from which you can choose anyone. Now, I can also tell you, some of the Lowe’s employees may, or may not suggest installers that offer cash kickbacks to them for the recommendation, although to ever get anyone to admit it would be unheard of!

When first installed and they had me sign a paper saying the carpet was installed properly I did sign because it looked OK. Unfortunately, now it looks like a wave all over the room. I do believe I probably could have done it better myself. PLEASE do not let Lowe’s install carpet in your house!!!!!!

If u have a problem with a install call ur lowes store asap because the installer want get pay till it is fix or the store will pay someone else to fix the problem with the first installers pay.

We get our regular pay the factory pay the difference and a note to customer never buy sos flooring buy stock it is just as good and a lot cheaper

Store 5555 vivian is racist only like and hiren black people houston tx 529 and hwy6

Hey Leo you are on a suck site. Imagine that. I thought you didnt visit site like this DUH

I dont believe this for a minute. Not saying Lowes didnt screw up doors – probably did. The part about waiting 2 months to get his money from lowes so he could purchase doors from the big orange pumpkin – bull crap – this guy is trying to make lowes look bad. I know for a fact that HD would give him a credit card to buy the doors so he could close his building in. This person is a compulsive liar…….waiting 2 months to get his money to close a building in….dont hire this guy if he is a contractor….dip wad!!!!

4 out of 4 orders screwed me. They took my $2800 when I ordered a fridge – I checked my account and they charged me. On the day it was to be delivered, I stayed home from work. When the delivery truck missed the appointment, I called Lowes and they said “what fridge??”. They charged me but never ordered it. I canceled the order.

When I ordered my carpet, the installers called me and asked why I had only ordered 120sq.ft. of padding when I got 120 linear ft. of carpet (12′ or 14′ wide). Needless to say, there was not nearly enough padding ordered.

I ordered tile for a small bathroom – only needed 2 boxes. They were late by 2 weeks coming in. When they arrived, they were 2 completely separate boxes. I had to wait 2 more weeks for another one.

I ordered a microwave from online. When I was checking out, it said that it would be delivered within 3 weeks. After I had completed my order, it said June (which was 4 months away). I canceled.

And finally, tonight I was checking out on their website ordering 5 windows. Their site couldn’t sign me in to my account because of “maintenance” so I checked out as a guest. It threw me “error 62” the three times I tried to check out.

They SUCK…DO NOT ORDER ANYTHING FROM THEM!! Unbelievable…

Thank you! Dave Pyat’s comment was condescending and demonstrates the attitude that shows why Lowe’s is losing business.

I probably make more than you or your dad ever have and ever will

Lowes will not allow reviews even though there is a link to do it. you have to already have a login/password with the from previously buying a product from them. When I made this purchase:

Delta Linden Venetian Bronze 1-Handle Tub and Shower Faucet Trim Kit with Handheld Showerhead,

I signed in as a guest, so I never made a login/pswrd. Now I can’t leave a review about this sub par product by Delta. This shower/tub faucet kit was mostly plastic parts and cost me over $190.00. I returned it. Very overpriced crap.

Lowes sucks.Do not sign.a.release of claims form unless they give you your money back.

lowes installation sucks, I have worked for several people and business for years. this by far the most unprofessional place I have ever come in contact with. They are incompetent lazy and bitch all the time. thankful that I never have to be associated with this outfit again.

We paid out over $2,000 to Lowes in Calgary Ab. (2909 Sunridge Way N.E.) and were left hanging for 9 weeks! We had to reorder our marble tops 3 times because they could not get it right. Waited 9 weeks for a 5 week vanity order to come in, they unloaded the truck and lost the vanities in the back of the store!! For 9 weeks we had nothing but bullshit, lies, stupidity and complete indifference. This store apparently hires the dumbest people they can find and they have found a lot of them, including the managers. We spent aprox 25 hours in the store over the nine weeks, that’s more than some employees, we had to show them the errors and problems. Never once received a (promised)phone call from them explaining what was going on. We finally cancelled the whole order and got our money back and still have not heard from a manager to ask why or to apologise for the absolute ignorance and stupidity. The store uses a DOS computer system, I believe that system was dropped about 20+ years ago by most people and companies. Nothing can be reordered from the original screen, it all has to be fully rewritten. Asking for problems here or what! Plus many employees do not know how to use the system anyway. One young guy was supposed to learn from a more experienced worker how to use the system one of the times we were reordering our tops, but he spent the time talking to other employees, checking his phone, staring into space, he never once looked at what was going on or asked a question…..I think his two brain cells were both on holiday that morning. Lowes is a very scary place to order anything and I for one will never buy so much as a nail there ever again.

Too bad they don’t teach this in Econ 101 courses or most any Econ courses. They teach that companies maximize short-run profits (using the facts/inputs that are tangible and on their immediate horizon). Lowes is just following economic “science.”

Yes lowes is responsible, they are the general contractors. They do subcontract everything, but the final responsibility still falls with them. That’s the bad thing about dealing with big box retailers …. Great at selling low cost merchandise, but not so great at being contractors. The fact that they hold a license inane states is not very impressive, this means that someone, somewhere in the company had past the testing required. In most cases this phantom person is nowhere to be found. The store employees and management are acting as agents for the general contractor, and are responsible! Beware consumers in dealing with big boxes, they are known for requiring all money up front, before the job starts, and delaying pay to the sub contractors. This may cause the subcontractor to place a mechanics lien on your property. The subcontractor that you meet before the job starts may be replaced by big box without your consent. As general contractors , there should be quality checks, both in material and installation. This does not happen. I could go on and on! The BBB warns about contractors asking or demanding all $$ up front. They are merchants … Make money on selling things. They do a great job at that!
If you need home improvement , don’t be sucked in by financing specials. Don’t deal with a general contractor who has no face, or name , remember the lowes employee that makes the promises to sell you the job is not usually knowledgable about construction …. Only what big box taught them. Check the material closely, very often the material sent to the job site is picked off the top of the pile…. Not checked for defects. Many special orders are never opened at store level… Sent to your house blindly without verifying quality or quantity etc.

Yes lowes as general contractor, is responsible for the subcontractors work . Sure they will say otherwise!

this is total bs, lowes will give the store away if you complain to the right people… total bs!

Are you seriously mentally retarded? Training is up to you? No. You are a FUCKING IDIOT.
You must be. You have very poor grammar and punctuation, so you must have not gone to school and trained yourself at home. You aren’t doing very well just to warn you. Your self training is making you do things wrong.

Lol liar. You still shop there. Plus your friends dont care about your stupid problems.

Lowes IT Pay is worst.
We need sign a bond to join this company.

The recent Neiman Marcus data compromise again appears to reveal the desperate state of affairs under Karen Katz CEO. The company claims it doesn’t matter if you suffer for a stolen identity from shopping at their store. They had 60,000 notifications their customers information was compromised ,They acted on none of them .

The company is becoming a poster child for poor and often unethical behavior presents many dangers that are avoidable by shopping at a more reputable retailer.

Customers and employees are said to “act like Jews”

Asian Americans are said to look “extra Asian ” by its own Management.

Entire Departments may have no Latino employees for years despite having qualified applicants.

The company’s “HR” department apparently attempts to conceal this by often only considering them for low level janitorial positions.

He-Management has called gay male employees “F**s” .

” Fire him he has HIV” was stated by a different Department Manger

That employee working in one of the N.M. restaurants would prepare food without gloves. He used unwashed hands and cut fingers to prepare salads and sandwiches.

It has a questionable food safety record . It may not have followed food safety laws for many years . It has no public statement to suggest otherwise. Blood borne pathogens have not seemed to be of their concern .

A Neiman Marcus employee bled in prepared food through an open wrist bone wound.. When asked by The United States Government to respond, the company stated they are not applicable under the law. OSHA in Washington D.C was notified . The company never directly answered as to why it did not adequately protect its customers. The company shifted the blame to Liberty Mutual Insurance who hasn’t ever stated why it never conducted an investigation despite repeated contacts.

In another publicized case Neiman Marcus was implicated in forging fake documents to smear an African American ex employee . Another abusive tactic Neiman Marcus utilizes is to have suspected African American’s shoplifting cases moved to different judges courts. . This according to company Management allows an increase in the time they will spend in jail . The company reportedly pays the Court to honor its request to switch judges it deems as not giving lengthy enough sentences based on their skin color. The United States Department of Justice has been made aware of this.

Additional concerns include that the company has failed to pay wages properly and is known for retaliatory issues (Neimanmarcuslawsuit.com)

It now has numerous deserved pending class action lawsuits for the data compromise.

The company claimed that one of it’s former manager’s is a “pedophile”. Interestingly they gave him a positive reference to work at Chuckie Cheese Pizza (Owned by Apollo Management). This despite the fact it is a business aimed at children where a danger may be present. It ‘s present owners Ares Management and CCIPB both have been contacted.. Neither have chose to adequately address anything perhaps because of buyers remorse

.

Ms. Katz should consider resigning as seems her character is worrisome at best, Ares Management and CCIPB should address the abnormal amount of issues that its retail peers don’t seem to be afflicted with.

Sources – DOL, OSHA, U.S Dept. of Justice complaint., EEOC records

Did you really reach mr. Robert Nicblock. Because when you call they give you a special code to put in his address. I personally think it’s a “flag” to stop it from reaching him. I’ve send letter certified before and they have been received by but a pre signed stamp of the owner. Please let me know how you made out.

Thank you and have a great night~

I bought a high end dishwasher from loews. Supposedly installation was included. The installer wasn’t able to install it. So I hired a plumber to do the job. Shortly after it was installed we went on a month long vacation. When we returned we noticed the dishwasher leaked out of it door. Loews sent out a repairman. He had a sheet describing that this Samsung model has an on going problem with these leaks. Supposedly the top rack rolls forward and opens the door to allow scalding hot water to leak out and potentially open completely and hurt anyone near the hot water. He said he can’t fix it. He said you have to reach way into the back of rack to lick the tray in place…you’d think once door was shut it couldn’t be opened when water is spraying. Too dangerous and highly inconvenient(old dishwashers have a better design than this) loews won’t give our money back..only credit. This was their top of the line dishwasher. They also won’t remove the dishwasher since they didn’t install it….keep in mind they didn’t install it because their installer was incapable. Now I have to pay another 150-$200 to have the plumber return to remove it. Loews has been unreasonable. They should have removed it at no cost and I should have been given a full monetary refund…especially since they have prior knowledge of this problem..to the point they have an internal document discussing it. The loews repairman had this document and used it to explain what was happening.The product should have been pulled from their shelves once they knew of the problem until the design flaw is fixed and before they sell another unit. Since they didn’t do that they at least should have informed me of the issue so I could have the chance to NOT buy it. And now I deserve a full monetary refund…for the dishwasher and all installation and removal fees.
Loews is lowly

thats ’cause you’re a idiot!

Your a moron I make 20 bucks an hour at lowes. Ya go screw it up yourself do it yourself moron

BTW, Lowes now sells Sherwin Williams paint in select markets.

lowes is the contractor they are responsible for the job

We’ve had numerous doors (rentals) installed through Lowes by contractor CMCS in Raleigh, NC and its been great all around. The owner actually works and he made sure Lowes fixed a couple issues with products. Sure we pay a little more than hiring directly, but you can use coupons, finance, etc. They don’t paint though…

A few days ago i called lowes in Benton harbor to have them mix up some paint.I give them all the numbers for the item number, mixture, etc. then after i picked it up and primed what was going to get painted, it rains for 28 hours.When it finally cleared up and dried out, i went to paint it and after the second coat i realized the color wasn’t right. After looking at the numbers on the information i had given them, i realized something wasn’t right, as they didn’t match. So i called lowes paint department to ask them about this. Turns out the mix wasn’t correct, and they said to bring what was left back to the store, and they would correct it. So i cleaned up my spray gun and pump, and went to lowes. not cleaned really well as i thought i would be back painting in an hour.
After arriving at lowes paint department, i waited 20 minutes for someone to show up behind that counter, after asking the cashiers at least 4 times to page somebody. The person finally showed up and after i explained the problem ,I was told my numbers were for the mix in a one gallon container, not a 5 gallon container. anyway, she made a new 5 gallon mix, and i figured it would be an exchange. hell no.she had to go do the refund to my credit card thing after i told her not to, as it would be 3 days before i could charge it as thats how long refunds take to get back into the account.and if i used my card i would be over drawn.was then told the paint would be in paint department when i had the funds ????? WTF ???
So i had to go borrow the money to put in my account to cover the cost of the correct paint i needed to finish this paint job before the next rain. That hour, figured back to painting turned into 4 and
by the time i got back it was too late and cold to paint. Wasted an entire day painting the wrong color, then trying to get it corrected. When i did returned ,I expressed my displeasure with the manager on duty and all he did was apologize. Then i threw in the 40 dollars worth of gas wasted on 3 trips to lowes just to get the right paint and told him i should get a discount. He gave me 10 percent (whoops) as it cost me way more than that for all the insane idiocy with this.
i will never have lowes make me any paint again. Should have just been a simple exchange,not a return. And i should not have to had wait 20 plus minutes for service either.

Ok here it is all the people complaining about lowes are the ones that are too fucking cheap to hire real contractors. So to all of you complaing about lowes all you are is cheap ass bottom feeders looking to get high quality work at bottom dollar prices. So fuck you and i hope lowes “”contractors”” mess ur house up then you can pay a real contractor twice as much to fix it. All you are doing is helping lowes cut the real contractors throat with there bullshit prices. So fuck you.

Actually that is not true at all. I worked at Lowe’s for ten years as a manager. Lowe’s guarantees the work done by the installers for 1 year. The customer is directed to call to a 1800 number to have any complaints fixed. Lowe’s is responsible for all sales, including installs. Those independent subcontractors represent Lowe’s indirectly.

My 82 year old mother purchase a Frigidaire from Latrobe store June 25, 2015. She has been having problems with the freezer keeping items frozen. Service calls have been from A&E on Oct 14, 27, 30, November 6, 13 and 23. Dec 16 S&R company came to service Fridge. Jan 4, 2016 my mother called Frigidaire and they advise mom to call S&R tell them it was not working and need a new one.Mom called S&R and they replied they could not do anything. January 5th I became involved as this was not being resolved properly and I wanted to stop this run around with no resolution for my mother.
I called Lowes in Latrobe appliance dept January 5 to Pat and he told me to call Lowes Service Advantage number. At 11:47 am I spoke with Jessica and advised all service and telephone calls my mother made to date and asked how to resolve this politely. She put me on hold and spoke to a supervisor. When she returned she informed me the service appointments were so close together and need to be 30 days apart, (seems a long time between non-working freezer service calls I think). Jessica made another service appointment for January 7, 2016 for AM. Today A&E service tech Chad arrived and again determined the Frigidaire was not working and to ask for a replacement product, (he advised a Maytag or Whirlpool product).
At 11:53 am I called again to Lowes Service Advantage telephone and spoke to Brianna. She proceeded to tell me now we must talk to Frigidaire directly for next step. This again seems like now I am getting a run around. I asked to speak to a supervisor and was connected to Marlina. She informed me that I needed to call Frigidaire. Amazing that Lowes would not stand by a product which they sold! This has gone way too far in my opinion. I wounder why anyone including myself would purchase ANY appliance knowing this is a typical scenario you could expect when you encounter a lemon product. Waiting for Lowes to acknowledge this is a problem and do the right thing and replace this fridge with a new product asap.
Called to Frigidaire and talked to Nancy and discovered Frigidaire does not use A&E for service work, (someone should tell Lowes). Nancy was at least helpful by called A&E, talking to Malory. Chad has not turned in his service call papers yet. so I need to call again.
In the mean time, I am wondering why Lowes sent A&E for service after Frigidaire just told me they are not certified by them…Called Latrobe Lowes and talked to Brad in appliance dept. He tells me that A&E is not the service provider Lowes would send. Whoa dude, I said. Lowe’s is the one sending A&E for service to my mother’s. This is becoming a serialist nightmare! I called back to Lowes Dis-service Dis-advantage telephone line to investigate this latest A&E service issue and spoke to Anthony. Nice person but, not authorized to do anything but answer the telephone and say hello…next I asked to speak to a supervisor and got Miss Namoi. After speaking to hear of all the details and why would Lowes send this service provider if Frigidaire will not recognize them as authorized. She could only say A&E are on a national data base and are thus authorized. Not much better than Anthony I think. So now I am waiting again to see if Fridge people will grant a return on a lemon product and how much longer Lowes will continue to make obstacles to overcome for an 82 year old lady with a lemon fridge.
Moral of this story is don’t buy appliances at Lowes. Instead go to a manufacturer because thats where you will end up in time of trouble anyway! Lesson learned. Good Luck Latrobe

Lowes, really? ONE DAY late with a payment and they charge you, with no one day of grace period? I’ll never use the card again, you guys SUCK big time!!!!!!!!!!!!!!!!!!!!!! Ok better yet, f*ck you.

Let me just begin by saying that Lowe’s creates their own issues and customer service problems!! they are so much more concerned with padding their CEO’S/managers pockets at certain times of the year that they deliberately cut the man hours of their sales floor associates in order to justify, or should I say, offset large commissions paid to management!! Many departments are left without any coverage at all; and one associate can be running around with 3 different dept phones and may have zero knowledge of the dept they are covering.. Not exactly your idea of great customer service; especially when the wrong recommendation can cost a customer thousands in the long run! extremely disgusting practices! my daughter worked there and knew all too well how they feel about their employees and the ease of just replacing them when deamed necessary, especially seasonal employees.they get treated like dogs!! Iwould not waste my time shopping, ordering or supporting their ruthless business practices. shop elsewhere..

bought Maytag washer from lowes less than a year ago have had nothing but problems, called maytag and all they want to do is send out a tech to fix the very loud machine that does not clean the clothes! so far we have had a new drum, a new something for vibration none of which helped, and just had maytag back again claims he could not find a thing wrong?! just my imagination! Contacted Lowes back they were ok with taking the machine back not for a refund but for a refund of $250.00, when we paid $550.00 and alot of aggervation!!

Every time I use Lowe’s free “installation” I regret it. this last time it was a washing machine that was hooked up incorrectly. The installers started a small load to “flush” the machine and left. They hooked up the water hose incorrectly and water was spilling out and flooded our bathroom and basement. Water drenched several instruments I had in the basement and a computer causing some to not work properly or to work at all. It took my wife and I nearly a week to clean it all up and we had to cancel our trip up north to deal with it. It has been over a month since the incident and Lowe’s has made no effort to compensate us for our losses or call/email with an apology or an update. I may be done with Lowe’s after this one.

you don’t pay shit lowes pays our wage. we work for lowes not you

I was formerly employed by Lowe’s claims dept, please dont take out your frustrations on the claims examiners if you are dealing with one, they all have 3x more work than they can accomplish, they care but just can’t get to everyone and management will not hire them any help. Go directly to the claims director Wade Robinson, a real prick at best, complain on him for not hiring sufficient help to meet customer service demands.

Lowes contractor flooded my basement. Were trying to slove this dispute. Corporate never calls back.

POINT THE FINGER AT MANAGEMENT. THEY ARE RESPONSIBLE FOR HOW THE STORES ARE RUN

OMG-DO NOT HAVE THEM INSTALL/REMODELING OR ANY HOME PROJECT! THEY ARE YOUR LIVING NIGHTMARES!!!!

Website sucks

A lot of the same installers work for Lowes & Home Depot

IF you open your eyes, you can find stuff on your own

You’re probably right I guess you don’t need your job if people can look for themselves and self check out…really a moron comment

I just wanted to check the price on a ladder. Fucking Lowe’s wants a bunch of info. I don’t really need to sign up for a fucking SPAM attack. I guess I will shop elsewhere.

If you had more than two brain cells, you would understand that without customers, Lowe’s couldn’t pay you shit. There are plenty of companies that have gone out of business due to horrible customer service. That’s okay as I’m sure someone with your qualifications would have no trouble finding a top-flight job in either the food service or housekeeping industries.

i don’t trust the crooked internet. eat me you commy.

look up above regester sign say more than three people in line open extra lane that’s wrong go in morning to see

Yeah there’s lots of reasons not to let this company near your home…. shoddy work, shoddy products, and of course there’s the delivery people that post pics of people’s homes on the Only at Lowe’s FB page(all employees) bashing customers and making fun of them. Believe me you don’t want to shop here. Take your money to someone who cares.

Anonymous Coward grow up and stop lying. It seems everyone of your posts gets worse. give it a rest and finish your penthouse mag in your bathroom. Or are you waiting for a good shit?

As a disabled Lowes employee I can assure you disability or not everyone get excellent customer service. YES even the whiny ones.

Get over it lying loser. Every one of your posts keeps adding more stupidity. your obviously lying son.

My how unintelligent you are son. GROW UP

You’re really a piece of work anonass. I guess if you were a real competent contractor you wouldn’t sell any products only install them? your joking right no one is this dumb.

I am a cardholder of Lowe’s, and if they cannot give me an answer, then they need to assess what their customers need. All I want is a brick of load of fucking fricken bricks !!!

The law does run on the assumption that you read the certified letter you signed for!

you live up to your name

Whiny lowes employees…

Every time I go there the employees are standing around talking to each other completely ignoring customers that need help or they are hiding in the back. When they give advice, it’s WRONG!

Go F yourself. LOWES SUCKS! AND SO DO MOST OF IT’S IGNORANT EMPLOYEES.

JONESBOROUGH TENNESSEE IS THE WORST LOWES!!!

Half the products break within 2 years and are out of warranty. CRAP!!

The proper channel for this is CPO. They are the go between for Lowe’s install jobs.

People like to talk shit about people at Lowe’s Hell get the shit you’re self lazy ass

The site is pathetic. I spend 6 to 8,000 a year and every single time that amount of an order crashes the system . Last year I cancelled my order and went to Home Depot. Lowes sucks If I were them I would find out who handles Home Depot’s website and recruit them to Lowe’s and pay them triple for god sake’s

Fuck off

20 year warranty, of which 10 years at 100%, composite fence started to fail at 5 years with 3 panels falling to the ground. Manufacturer, Fiberon Woodshades, denied my warranty claim based on improper installation. I paid to have 3 panels rebuilt & installed. Now, every fence post is splitting, cracking, warping and falling into my yard. Again, the manufacturer denied my warranty claim, based on improper installation. The fence was installed with concrete only. This specific fence warranty requires 6" of gravel at 30" deep plus 3 times the average amount of concrete for fence installation. The installer was not given the specific manufacturers installation instructions. After dealing with my local Lowes management, with no satisfaction, I filed a complaint with BBB, which led to dealing with corporate Lowes in NC. They offered a $1500 for a $6718.00 investment. After many phone calls, no fence company will touch the job for $1500, as it is a complete "start from scratch, board-on-board built on site" job. I relayed this information to corporate Lowe’s, to no avail. I declined their $1500 offer. According to BBB, they have closed my case. Unbelievably horrible customer satisfaction from Lowes. Never another dollar of my senior citizen fixed income will be spent at Lowes. Lawsuit is forthcoming..

My experience with Lowes or Home Depot is that the employees by design are mindless bottom feeders who have no clue when being questioned by the customer. Lowe’s pay scale limit the employee population to minimum wage types. If you can’t walk in and figure it out for yourself, don’t expect much help from the staff. The problem is that corporate wants to make money. The budget for skilled labor does not allow for skilled tradesmen to help the consumers.
That’s why expect nothing and you won’t be dissapointed

Customers arent paying our wages when they lie and steal, by crying like childeren and do everything short of spitting on us, and then get free shit because they know if they act this way they can get what they want.
Or they do the old " i spent 2000$ on appliances last week can I have this lawn mower for half off!" No.. Thats not how this works you spend $ and get what you pay for and then you leave.

I dont shop. I go into places already with the knowledge of what im getting and why. Since most stores whether bestbuy, lowes, krogers, walmart are all set up similiar, i use common sense and go to the items i want. I picked them up and go up to the front and i pay for them and i leave. I do not argue over price, i do not get upset if they are out of stock, if someone offers help i politely let them know im okay. If by some odd chance o do have a conversation with an employee and i disagree with what they say, i politely say something like " cool thanks have a good day!" And then i make up my own mind and move on.

Bosses account? So are you a contractor? Are you a contractor asking a lowes employee what you need to do your job and how to do it? Kinda funny you dont know what you need to do your job or how to do it and are mad because someone else cant tell you.

Customers of Lowes can have a chance to win $500 check if they participate in the guest satisfaction survey which is running on https://patronsurvey.com/www-lowes-com-survey/

Listen here people like you are reason I quit bunch of selfish pricks

This was HILARIOUS and I’m sure depicts many customers who come to the store. You made my day! ????????

I purchased a refrigerator at Lowes and never got it. I tried to go back to talk different Lowe’s workers, manager, emailed, messaged but they keep send me to different one, phone numbers, emails, tell me to contact the delivery company. None of them come up with a solution.

Funny how you call us cry babys when you screw up our orders, failing to delivery everything on the docket and then tell us to call the store. When we call the store they tell us they will fix it by delivering the missing items the fallowing day and then never show up only to tell you it will be the next day. So you screw up my order, waist 2 days of my time by giving me vague etas to boot and insult customers for not liking your crappy service? You are the problem.

Cut the door hang it what’s the big deal? I can properly cut and hang a door. Stop whining me and earn property or go to McDonald’s
For Christ sake two pages of whining hang the dam doors . What can’t be trusted with a skill saw then quit !

Lowe’s needs to enforce COVID policies and make people wear masks

Lowe’s sucks they ripped me off for $119

THE ONLY COMPLAINT I HAVE IS YOU DID AWAYWITH ALL THE CHECKERS .AND WE ARE TO OLD AND NOT WILLING TO CHECK OURSELF OUT. SOYOU WILL LOSE ALL YOUR BUISNESS WE WILL NOT COME BACK IF THIS ISSUE IS NOT RESOLVED THANK YOU