Annoying The Users Of Your Trial Software Until They Pay Is Not A Legitimate Business Model

from the about-time dept

One of the well known distribution tactics of the spyware/adware industry is to bundle the adware with another application people want, such as a file sharing system. Usually, this is seen as a business model for those products. However, it seems that some others are viewing adware as a different type of business model: leveraging the annoyance factor of adware until you break down and pay up to remove it (in some places, this may be known as extortion). Washington’s Attorney General is apparently now going after Movieland.com, which appears to be the software that is bundled with a nasty bit of adware. According to the complaint, Movieland promised a three-day free trial — but it also installed some adware in the process. Following the expiration of the “trial,” the user would get bombarded with popups that could not be closed — until the user agreed to sign up for the full service.


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Comments on “Annoying The Users Of Your Trial Software Until They Pay Is Not A Legitimate Business Model”

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30 Comments
MissingFrame (user link) says:

Re: Post Something Good!

The only post filled with knowledge is the one everyone is complaining about!

Should I really need to point out that the largest software creator in the world, based in the state that the lawsuit is originating from, pops up nag windows similar to the lawsuit for similar reasons?

No.

But for you, I will.

Anonymous Coward says:

Re: Re: Post Something Good!

Not so similar if you ask me. An unremovable nag window for software you don’t want is one thing – an unremovable nag window for software that you have not activated (which is part of the agreement when you purchase it) is an entirely different thing.

One you have not agreed to and don’t want to use and hijacks your computer for a period of time – the other you do (you can always use a different OS if you like).

rijit (profile) says:

The difference in what Microsoft does with it’s Genuine Windows Program and what Movieland.com are 2 totally different things. If you are running pirated software you deserve some annoying pop-up telling you to pay for it. If something is installed without your permission and wrecks your computer, you should not have to pay to get it removed. In fact, as mentioned in the article, that is a crime called extortion. If I were one of the users of Movieland.com software, I would have sued. Maybe even press extortion charges on them.

Anonymous Coward says:

Re:

AC above has a good point, things like adware are generally agreed to in the EULA, people just don’t pay attention, so really… whose fault is this? I will admit this sounds a little shady on movieland’s part but seriously, pop-ups you can’t get rid of? That’s laughable… I’m almost interested in installing this software just to see these “invincible ads”

Anonymous Coward says:

Re: Re:

common, don’t be a weiner.

So many laymen computer users out there don’t know how to do anything more than use the ‘Add/Remove Programs’ section in their control panel. If a company hijacks a computer by making it so difficult to remove that you have to be a more advanced computer user to do so it is essentially the same as making the ads impossible to remove.

Anonymous Coward says:

Re: Re:

Popycock.

Companies should not be allowed to take advantage of people to the point that they can fully control eveything we do on our PC’s.

I should never have to hire a lawyer to be sure I’m not going to get bent over and nailed by some dick-head company just to install software. That mindset is bullshit.

If this kind of thing continues to get worse it could become a serious problem for the software industry – people will stop buying software from no-name companies out of fear they’re going to get screwed. That does nobody any good and these jackass startups that create this kind of crap shouldn’t be allowed to exist in such a manner.

drak says:

The best thing to do is to read a review of the software by download.com or some similar site. Look at it this way: if the review is good, download. They usually mention these things in reviews. If there is no review, search round for something that you can find a review for. Adware/Spyware is usually bundled with “shady” software anyway. The kinda stuff you can’t take to your tech guy and say “Hey, i bought this and this happened”. In any case, download.com themselves shouldnt be trusted. Their “download manager” comes bundled with some rather persistent spyware itself.

Lay Person says:

Yeah right!

Some business model…

Yeah it’s a business model for the low lifes of the world right up there with date rapes, telemarketing, and time -sharing opportunities!

Anything that has to be slipped in, unknown to the user, is underhanded and sneaky. It’s like some guy buying a girl a drink, slips her drink a spanish fly, it knocks her out, he f—- her, then acts like they had mutual sex.

In fact both parties involved suffer the consequences the vendors whos software is being piggybacked and the piggybacker. Because once the owner finds out they avoid both like the plague.

So vendors, next time you consider this as a model, stick this in your pipe and smoke some.

Lay Person says:

O.K.

I’m a network/software/hardware consultant…been doing it for 15 years.

I recall having to support people after they’ve installed AOL.

AOL was the biggest pain in the ass to remove back in ’98. Litterally, if you installed AOL it took your whole machine hostage. I found it alter things that it had no business altering. Yet people used it all day long untill the install failed or caused other problems. I take a certain level of pride in my skills but I have never seen a more insideous piece of code than that of AOL.

People needed AOL but didn’t want all the crap that it caused to fail. In fact, in order to correct some things required 10-15 registry settings and that was after uninstalling AOL!

Tortel says:

Well, look here

I quote, ” BY PARTICIPATING IN THE MOVIELAND / MEDIAPIPE FREE TRIAL OFFER THE MEDIAPIPE SOFTWARE WILL ENABLE YOU TO ACCESS THE AVAILABLE CONTENT FOR THE PERIOD OF TIME THAT SPECIFIED ON THE ADVERTISMENT YOU HAVE CLICKED THROUGH.

IF YOU DO NOT PROVIDE PAYMENT INFORMATION DURING THE TRIAL PERIOD OUR BILLING SOFTWARE WILL BE ENABLED UPON THE EXPIRATION OF YOUR TRIAL PERIOD. THE BILLING SOFTWARE WILL RUN ON YOUR COMPUTER, DISPLAYING POP-UP WINDOW REMINDERS THAT PROVIDE YOU WITH VARIOUS METHODS OF PAYMENT FOR THE ANNUAL LICENSE. THESE POP-UP WINDOWS WILL APPEAR MORE FREQUENTLY UNTIL YOU CHOOSE ONE OF THE PAYMENT OPTIONS AND PAY FOR THE LICENSE. THE BILLING SOFTWARE IS SOLELY DESIGNED TO PREVENT FRAUDULENT AND UNAUTHORIZED USE OF THE MEDIAPIPE SOFTWARE.” from movieland.com/terms

Renee says:

Unwanted Ads and Offers

The unwanted offers on new computers are now outrageous. I bought a new Dell laptop and it came with six ISP 30 day trial offers I don’t want not to mention some useless software packages “free for 30 days”. Best Buy Geek Squad will remove them all for $99 and another computer local for 50. Is there anything I can do to get them off, and what can be done to stop this INSANITY?

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