When You Sign Up For A $35M Project, Don't You Usually Have Someone Manage It?
from the just-wondering dept
theodp writes “As Wall Street celebrates Oracle’s acquisition of PeopleSoft, ComputerWorld reports that PeopleSoft apps are vexing North Dakota colleges. Described as ‘a train wreck’ by an NDUS director, the financials software has reportedly transformed a task that once took minutes into one that now can take weeks. Originally pegged to cost $35M, the still-incomplete implementation has cost the state an estimated $49M.” This isn’t the first (nor last) time we’ve heard of similar cases. Two years ago it was the new government computing system that took 15 steps to save a document and made people cry. Not too many details are given — but like many of these cases it sounds like an implementation problem. Too many people don’t seem to recognize that putting together a complex software system designed to mimic and deal with a large organization’s processes isn’t the same as simply installing a word processor. In this case, the university didn’t even have a full-time person overseeing the project, so it’s no wonder that it went off the rails so badly.