This sort of thing is not new. It is not a scam. It is merely blatant American Capitalism. Taking advantage of the stupid.
How do you think Facebook grew to be multi-billion dollar company? It wasn't because the upper slice of the bell curve needed an outlet to share pictures of their supper.
While it may seem like a cruel trick to many, to those who sell online, customers who do no read descriptions is a real problem. Constantly people are buying stuff and then requesting refunds and filing chargebacks because they did not even look at pictures or read descriptions or item details.
"oh, I thought this CD was a DVD, I want to return it."
"You sent me a VHS tape, I don't have a VCR, do you have it in DVD?"
"I paid $300 for a crate for a 1912 Tiffany lamp, but I thought I was getting a $350,000 Tiffany lamp, I'm angry!"
When a seller obviously tried to defraud buyers, that should be a crime. When a seller explicitly details what they are selling and the buyer purchases the item that is pictured and described, then it should be a crime for that buyer to file a chargeback when they state that the item was "not as described" or "defective" or whatever term the credit card companies use.
Without a doubt, threatening to sue over bad reviews is over-the-top and does not promote a good image, however, I feel his pain.
If only there was a universal review method that everyone used that was editable to account for poor reviews that had been addressed by the company in question.
If the guy sells a stove and it later has a recall, does this constitute a bad review for his store?
If so, and customer leaves one, and the seller replaces the stove, this should be reflected in the reviews.
Also, this is a Yahoo! store, so.... Sort of like reporting on some dumb terms in an eBay auction.
The guy has good reviews on reseller ratings
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Taking Advantage of the Stupid is NOT a Crime, It's the American Way
This sort of thing is not new. It is not a scam. It is merely blatant American Capitalism. Taking advantage of the stupid.
How do you think Facebook grew to be multi-billion dollar company? It wasn't because the upper slice of the bell curve needed an outlet to share pictures of their supper.
While it may seem like a cruel trick to many, to those who sell online, customers who do no read descriptions is a real problem. Constantly people are buying stuff and then requesting refunds and filing chargebacks because they did not even look at pictures or read descriptions or item details.
"oh, I thought this CD was a DVD, I want to return it."
"You sent me a VHS tape, I don't have a VCR, do you have it in DVD?"
"I paid $300 for a crate for a 1912 Tiffany lamp, but I thought I was getting a $350,000 Tiffany lamp, I'm angry!"
When a seller obviously tried to defraud buyers, that should be a crime. When a seller explicitly details what they are selling and the buyer purchases the item that is pictured and described, then it should be a crime for that buyer to file a chargeback when they state that the item was "not as described" or "defective" or whatever term the credit card companies use.
I feel his pain
Without a doubt, threatening to sue over bad reviews is over-the-top and does not promote a good image, however, I feel his pain.
If only there was a universal review method that everyone used that was editable to account for poor reviews that had been addressed by the company in question.
If the guy sells a stove and it later has a recall, does this constitute a bad review for his store?
If so, and customer leaves one, and the seller replaces the stove, this should be reflected in the reviews.
Also, this is a Yahoo! store, so.... Sort of like reporting on some dumb terms in an eBay auction.
The guy has good reviews on reseller ratings