The complaint with the towing company really has nothing to do with the BBB, which has now been made aware of T&J's business practices and have rated them with an F. The towing company is scum, several reports of incidents on the Facebook page...an overwhelming number of cars were parked legally and had the stickers torn off to make it look like the cars were parked illegally.
the cars were parked legally, the towing company was tearing off the parking stickers from the cars at the apt. complexes where the car owners live. The towing company does not deserve the benefit of a doubt, there are many, many instances where this company towed cars illegally from all over Kalamazoo. Go to Facebook and see the links, comments, etc. re: the towing company
That business is not telling the truth. Since their business practices have been exposed, by several people who had their cars towed, many apt. complexes, businesses, etc. who used t&j have dropped them. This towing company tows cars that are LEGALLY parked, removes parking stickers (since they also do lock out services) from windshields and tows the car based on it being illegally parked. Then they hold the car for "ransom" at $118. and do NOT carry cash to make change. I think I read they don't take credit cards, there are a lot of different articles about this out now. The towing company owner is suing the creator of the Facebook group Kalamazoo Residents Against T&J Towing claiming the posts on FB are ruining his business and has now become a first amendment lawsuit. Since that group formed, which now has over 12,000 members from all over the world, word has gotten out on how bad T&J is. Check out the group and see all the complaints vs the towing company. Some comments are not all that constructive but are in support of Justin, some are experiences other people have had with this particular towing company.