We shouldn't be surprised -- didn't Congress pass a law that specifically exempted telcos from any prior illegal cooperation, while at or near the same time the intelligence agencies were given the ability to compel future telco cooperation under seal? If I were the head of a major telco and believed that my job was to maximize return to shareholders, why wouldn't I cooperate? Where is the downside?
I think it's a craven and -- in the best sense of the word -- unpatriotic position, but unfortunately the reality "on the ground" doesn't surprise me in the least.
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