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gymant

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  • Oct 16th, 2011 @ 2:40pm

    940 counterfeit cartridge

    HP Officejet 8500 all-in-one wireless, 940 cartridge

    Once the dreaded message: “Used or counterfeit cartridge installed. The original ink has been depleted” Replace cartridge or touch OK to continue displayed on the printer screen. I selected OK and refilled the 940 ink cartridges in my HP Officejet 8500 all-in-one wireless as the ink depleted.

    The printer still printed, although in a roundabout way. When I send a document to the printer, I get an error “document can’t print” in the printer spooler. If I turn the printer off wait about five minutes, delete the document in the spooler, then resubmit it the printer works.

    Defeats the wireless option, has anyone experienced similar issues?