okay so i'm one of those who don't look over their bills carefully and just pay the full amount.
There were a total of four people in one account and I didn't think much of it when they were charged with a data plan, maybe they've been downloading games. This has been going on for years. Until that day when I had to cancel one of the lines, I asked if she's been downloading games throughout the year and she said 'no'. Every month I had to pay over 4 dollars of data charges for nothing! And then I learned about verizon refunding data charges to its customers.
Then I realized this shit is applied on my line as well! and I pay the $30.00 text package so WTF WTF WTF. I'm so angry with them. I've been a customer (a blind one) for 6 years. I'm definitely switching out by the end of this year.