Once he exhausted the whole "use twitter to try to find the best person to talk to" this became news?
I see nowhere in TFA where he tried any other reasonable avenues of communication. What I do see is that he decided that those avenues of communication were not appropriate (his decision) and that Twitter was, for some reason.
We've been subjected to this in Minneapolis since 2001 at the HHH Metrodome. There are folks I know that regularly smuggle a six pack of beer in -- if they can do that I'm certain they could get something nefarious through.