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<pubDate>Fri, 7 Oct 2011 19:39:00 PDT</pubDate>
<title>Counterintuitive: How Netflix Letting You Keep Movies Longer Decreases The Number Of DVDs It Needs</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20110909/02330915864/counterintuitive-how-netflix-letting-you-keep-movies-longer-decreases-number-dvds-it-needs.shtml</link>
<guid>http://www.techdirt.com/articles/20110909/02330915864/counterintuitive-how-netflix-letting-you-keep-movies-longer-decreases-number-dvds-it-needs.shtml</guid>
<description><![CDATA[ It's always fun to recognize how some initially counterintuitive logic makes sense.  A new paper looking at Netflix's (er... <a href="http://www.techdirt.com/articles/20110920/00351516020/netflix-were-sorry-about-huge-price-increase-so-uh-qwikster.shtml">Qwikster's</a>) early decision that it would let people keep movies as long as they wanted, discovered that this policy didn't just help Netflix from a marketing perspective, but also meant that <a href="http://insight.kellogg.northwestern.edu/index.php/Kellogg/article/a_surprising_secret_to_netflixs_runaway_success/" target="_blank">Netflix had to buy fewer DVDs</a> than if it had imposed time limits and late fees.  This seems counterintuitive.  After all, if people can keep DVDs forever, there's greater uncertainty, and Netflix could, theoretically, send out a disc and never see it again.  So you might think it would need to stock up in order to account for these huge chunks of time that people might keep DVDs.
<br /><br />
The problem with that thinking is that it's only looking at the "market" for a single DVD, rather than the larger market of all of Netflix's DVDs, and the kind of demand patterns it would expect.  The researchers looked at that, and noted that by letting people keep DVDs longer, it actually <i>slows down the rate at which they take out new DVDs</i>, which decreases the amount of DVDs Netflix needs.  In other words, if there's a time limit, people would return DVDs faster, meaning that Netflix would have to send another one out faster.  This problem becomes especially noticeable for "hot" movies, like new releases:
<blockquote><i>
To understand how Netflix actually profits from uncertainty, it is helpful to imagine a handful of idealized Netflix customers, as Bassamboo and his colleagues do in their paper. The only thing all the customers have in common is that when a hot new movie comes out, they all want it. If Netflix imposed late fees on its customers, the company could be sure that every customer who wanted a particular new release would return their last-viewed movie, and automatically be sent that new release, within a narrow window of a few days.
<br /><br />
Bassamboo and his colleagues discovered that for a hypothetical Netflix-like service with late fees, the company would have to stock as many copies of a new release as it has customers. Given that all those customers would probably only rent it once, the company would be hard-pressed to either remain profitable or offer a compelling subscription fee.
<br /><br />
On the other hand, when Netflix allows customers to keep DVDs indefinitely, the point in time at which they return old discs and automatically request a hot new release is staggered. Some customers are going to return a disc the day a new release comes out, while others will take a few days or even weeks to return their last movie and request the new one. The longer customers wait to request that next disc, the more times Netflix can rent out individual copies of its new releases. It is this re-use of discs, or &ldquo;multiplexing,&rdquo; that makes the Netflix model possible.
</i></blockquote><br /><br /><a href="http://www.techdirt.com/articles/20110909/02330915864/counterintuitive-how-netflix-letting-you-keep-movies-longer-decreases-number-dvds-it-needs.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20110909/02330915864/counterintuitive-how-netflix-letting-you-keep-movies-longer-decreases-number-dvds-it-needs.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20110909/02330915864/counterintuitive-how-netflix-letting-you-keep-movies-longer-decreases-number-dvds-it-needs.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>neat</slash:department>
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<pubDate>Fri, 29 Jan 2010 17:33:09 PST</pubDate>
<title>Econ 101: Study Shows That If Record Labels Lowered Prices On Music, They Would Sell A Lot More</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100129/1221507975.shtml</link>
<guid>http://www.techdirt.com/articles/20100129/1221507975.shtml</guid>
<description><![CDATA[ Having talked with a bunch of music execs recently, as well as a few different companies that do analytics in the music space, one thing became clear: unlike most other industries, record label execs tend <i>not</i> to be particularly data or analytics-driven.  Let's just say they didn't get into the recording industry because they were good at math.  There are a few exceptions, obviously, but getting many industry execs to think logically and examine data isn't particularly easy.  This isn't that surprising, given how many examples of actions by big record label execs that make little to no sense when thought about analytically.
<br /><br />
Yet another study has come out suggesting that the industry has pricing all wrong, pointing out that the increase in sales from <a href="http://www.wired.com/epicenter/2010/01/labels-lower-music-prices-and-increase-your-profits-study-says" target="_blank">dropping the price of music would increase profits</a>.  And yet what has the industry been trying to do?  That's right: trying to <a href="http://www.techdirt.com/articles/20090106/1039003297.shtml">raise the price</a>.  The study suggested that the "optimal" price for music might be closer to $0.60 per track.  That still seems way too high to me when you look at how people flocked to services like Allofmp3.com, but in general I think the basic concept makes sense.  You can maximize revenue by dropping prices, but it doesn't seem like many record industry execs have realized that.<br /><br /><a href="http://www.techdirt.com/articles/20100129/1221507975.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100129/1221507975.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100129/1221507975.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>profit-maximization</slash:department>
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<pubDate>Fri, 31 Jul 2009 05:46:00 PDT</pubDate>
<title>Explaining Why 'If We Charge, People Will Pay' Thinking Is Misguided</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090730/0237125710.shtml</link>
<guid>http://www.techdirt.com/articles/20090730/0237125710.shtml</guid>
<description><![CDATA[ <a href="http://www.techdirt.com/profile.php?u=rosemwelch">Rose M. Welch</a> points us to a wonderful writeup by King Kaufman at Salon (whose sports column I miss -- but the value of his work about the future of journalism more than makes up for it), concerning the news that <a href="http://open.salon.com/blog/future_of_journalism/2009/07/29/photog_thrilled_to_get_peanuts_from_time" target="_new">Time Magazine used a stock photo it bought from iStockPhoto for a recent cover story</a>.  The photographer whose photograph was used was thrilled (as were some of the other photographers).  However, there was also a group of photographers who went on to berate him (the photographer) for getting screwed over by a "multi-billion dollar company."  Except, of course, they've missed the point.  The photograph had already been taken (it didn't take any more work by the photographer to do this) and he was perfectly happy to get money he wouldn't have received otherwise -- even if it was a small amount.  From there, Kaufman goes into beautiful beat down mode, and explains how the complaining photographers are flat-out wrong... while also comparing the situation to journalists who say the answer is to just put up a paywall and magically people will pay.  It's so good, that I'm quoting a large portion of it, but go read the whole thing as well (and then follow that blog):
<blockquote><i>
Saying that if photographers all refused to do stock photography they'd all get paid more is like saying that if restaurants all refused to give customers napkins without charging they'd all make a bundle on napkin sales. It's like saying that if local bands refused to play for drinks at dive bars, they'd all make good money playing music.
<br /><br />
It's also like saying that if news organizations stopped giving away content on the Web, people would pay for news content online. It's absurd.
<br /><br />
The posters in that forum who are making that argument are failing, or refusing, to understand basic economics, if not human nature. All photographers are not going to refuse to do stock photography. The ones who do refuse will simply be opening up the market for those willing to sell their pictures cheaply, either because they're not in it for the money or because they can make a profit on volume.
<br /><br />
And those arguing that Time should have paid more for this stock photo because it sometimes pays more for other photos, or because it has a lot of money, are forgetting a little thing called supply and demand.
<br /><br />
We should note, though, that because Time prints so many copies, it is likely it had to pay iStockphoto for an unlimited-run license, and that its cost was more like $125 than $30. Still nowhere near thousands, and we should also note that Lam, the photographer, was thrilled with his Time cover at a price of $30, and plenty of his colleagues were thrilled for him.
<br /><br />
The same pricing dynamic is in play in journalism. The price is not set by how much time, effort, talent or experience went into making the product, and it's not set by how much money the customer has. It's set by supply and demand. The supply of stock photography is very large. The supply of general news content is huge.
<br /><br />
If Time hadn't found Lam's stock photo of coins in a jar for $30, or $125, it would have found a similar photo for a similar price. If news consumers can't get their news online for free from their favorite news organization, they'll find it for free somewhere else.
<br /><br />
What happened with Lam's photo is not a failure of the system, not a case of photographers eating their own and not a matter of big, rich Time magazine taking advantage of the little guy. I doubt those photographers would expect Time, because it has such a big budget, to pay $3 for a postage stamp or $20 a pound for the office coffee.
<br /><br />
What happened with Lam's photo is simply the way the industry works. Time paid what it paid for that image because that's about what it was worth.
<br /><br />
When the barrier to entry is low, the supply of goods is large and the alternatives available to the buyer many, the price is going to be low. Wishing it were otherwise, as the photographers are doing in that online forum and as opponents of free content do in Future of Journalism nerdland, will not make it otherwise. 
</i></blockquote>
Indeed.  What Kaufman describes is the same sort of economic illiteracy that we run into in conversations all the time.  People feel that because they don't like the way things work, they need to either blame those who are happy with the way things work or to blame those of us who are simply explaining the economics of supply and demand to them.  It's a blame the messenger sort of thing.  If I could create a world where photographers and journalists could magically make tons of money, I would.  That would be great.  But, that's not the world we live in, and pretending it is (or pretending you can simply start charging high amounts and people will keep paying) doesn't help matters.  Instead, figuring out ways to understand the economics at play, and then looking for <a href="http://www.techdirt.com/rtb.php?tid=400" target="_new">ways to take advantage</a> of those basic economics, seems to make the most sense.  This is not about what "should" happen or what people would "like" to happen.  It's about what is happening, and learning to take advantage of it.<br /><br /><a href="http://www.techdirt.com/articles/20090730/0237125710.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090730/0237125710.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090730/0237125710.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>go-King-go</slash:department>
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