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<title>Techdirt. Stories filed under &quot;outsourcing&quot;</title>
<description>Easily digestible tech news...</description>
<link>http://www.techdirt.com/</link>
<language>en-us</language>
<image><title>Techdirt. Stories filed under &quot;outsourcing&quot;</title><url>http://www.techdirt.com/images/td-88x31.gif</url><link>http://www.techdirt.com/</link></image>
<item>
<pubDate>Thu, 7 Feb 2013 17:00:00 PST</pubDate>
<title>DailyDirt: Mostly Harmless Scams...</title>
<dc:creator>Michael Ho</dc:creator>
<link>http://www.techdirt.com/articles/20101111/18085511825/dailydirt-mostly-harmless-scams.shtml</link>
<guid>http://www.techdirt.com/articles/20101111/18085511825/dailydirt-mostly-harmless-scams.shtml</guid>
<description><![CDATA[ There's cheating, and then there's cheating. There are obviously bad scams that hurt people or involve the loss of significant amounts of money or property, but some scams are hurtful on a much smaller scale. Here are just a few notable examples of some cheaters who were caught red-handed.

<ul>
<li> <a title="http://www.grantland.com/story/_/id/8362701/the-evolution-cheating-chess" href="http://es.pn/WTNuy7">Now that computers are better than humans at playing chess, it shouldn't be too surprising that chess engines are being caught in use in human vs human tournaments.</a> One teenager was found using the Fritz chess engine during competition, and it could mean future chess tournaments will be held without any kind of technology near the competitors. [<a href="http://www.grantland.com/story/_/id/8362701/the-evolution-cheating-chess">url</a>]</li>

<li> <a title="https://securityblog.verizonbusiness.com/2013/01/14/case-study-pro-active-log-review-might-be-a-good-idea/" href="http://bit.ly/WRLutf">A mid-40s software developer was caught outsourcing his job to a team of programmers in China (for about a fifth of his annual salary).</a> And he would have gotten away with it, too, if he'd just covered his tracks a bit better. [<a href="https://securityblog.verizonbusiness.com/2013/01/14/case-study-pro-active-log-review-might-be-a-good-idea/">url</a>]</li>

<li> <a title="http://www.theatlantic.com/national/archive/2012/05/how-the-professor-who-fooled-wikipedia-got-caught-by-reddit/257134/" href="http://bit.ly/UGjM4e">Prof T. Mills Kelly taught a class at George Mason University that encouraged undergraduates to enter fake information into Wikipedia.</a> Don't believe everything you read, kids... [<a href="http://www.theatlantic.com/national/archive/2012/05/how-the-professor-who-fooled-wikipedia-got-caught-by-reddit/257134/">url</a>]</li>

</ul>


If you'd like to read more awesome and interesting stuff, check out this unrelated (but not entirely random!) <a title="http://www.stumbleupon.com/to/stumble/stumblethru:www.techdirt.com" href="http://bit.ly/fagV8c">Techdirt post</a>.<br /><br /><a href="http://www.techdirt.com/articles/20101111/18085511825/dailydirt-mostly-harmless-scams.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20101111/18085511825/dailydirt-mostly-harmless-scams.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20101111/18085511825/dailydirt-mostly-harmless-scams.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>urls-we-dig-up</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20101111/18085511825</wfw:commentRss>
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<item>
<pubDate>Tue, 23 Feb 2010 23:58:38 PST</pubDate>
<title>Pendulum Swings Back: Insource Your IT To Save Money</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20100219/0109458233.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20100219/0109458233.shtml</guid>
<description><![CDATA[ It's kinda funny how various "trends" in IT get taken so far that they reach the point where finally people realize the extreme might not have made sense.  For years, "outsourcing" was all the rage and it made a few companies an awful lot of money.  While many warned that outsourcing something as critical as IT could lead to unintended consequences, many execs swallowed the kool-aid and did deals without thinking through all of the consequences.  This isn't to say outsourcing IT never works.  In many cases, it does.  But it seemed to be taken to such an extreme that that you knew eventually the pendulum would swing back the other way.
<br /><br />
So here we are with articles popping up about how <a href="http://www.cio.com/article/549463/Company_Saves_Millions_By_Ending_IT_Outsourcing_Deal" target="_blank">a company has saved millions of dollars by "insourcing" its IT</a> and taking it back from an outsourced provider.  Of course, the more cynical among you might suggest that the trend towards outsourcing was pushed mainly by consultants who made their money making those deals work -- and the trend in the other direction may be equally pushed by those same consultants looking for new business.  The real story, of course, is that depending on the business and what a company is trying to do, there are always pros and cons to outsourcing or keeping IT in-house, but the claims of miraculous savings in either direction tend to overstate the benefits while ignoring the downsides.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20100219/0109458233.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20100219/0109458233.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20100219/0109458233.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>and-so-it-goes...</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100219/0109458233</wfw:commentRss>
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<item>
<pubDate>Wed, 8 Apr 2009 15:57:00 PDT</pubDate>
<title>IBM Abandons More Outrage-Provoking Offshoring Patent Requests</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090408/0659264428.shtml</link>
<guid>http://www.techdirt.com/articles/20090408/0659264428.shtml</guid>
<description><![CDATA[ <b>theodp</b> writes <i>&quot;As we've <a href="http://techdirt.com/articles/20071005/032654.shtml">seen before</a>, sometimes all it takes is a little bad PR to get IBM to ditch a patent. More recently, Big Blue took a break from its stealth U.S. layoffs to <a href="http://www.recordonline.com/apps/pbcs.dll/article?AID=/20090331/BIZ/903310326/-1/BIZ2102">withdraw a patent application for offshoring jobs while maximizing government tax breaks</a>, saying it was 'filed in error'. And before bad PR lightning could strike thrice, IBM preemptively abandoned another patent application last Friday, this one for <a href="http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&#038;Sect2=HITOFF&#038;d=PG01&#038;p=1&#038;u=%2Fnetahtml%2FPTO%2Fsrchnum.html&#038;r=1&#038;f=G&#038;l=50&#038;s1=%2220090089118%22.PGNR.&#038;OS=DN/20090089118&#038;RS=DN/20090089118">Selecting Shared Service Centers</a> in another country ('e.g., India') and staffing them with less-productive-but-cheaper IT workers. Guess this one was 'filed in error' too!&quot;</i><br /><br /><a href="http://www.techdirt.com/articles/20090408/0659264428.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090408/0659264428.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090408/0659264428.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>patent-review-by-pr</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090408/0659264428</wfw:commentRss>
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<item>
<pubDate>Wed, 9 Apr 2008 15:31:00 PDT</pubDate>
<title>Yahoo So Desperate To Stay Away From Microsoft, It's Starting To Use Google Ads</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20080409/144101801.shtml</link>
<guid>http://www.techdirt.com/articles/20080409/144101801.shtml</guid>
<description><![CDATA[ Last summer there was <a href="http://www.techdirt.com/articles/20070810/033148.shtml">speculation</a> that a bold step for Yahoo to take to revive its sagging prospects would be to ditch its own ad system and outsource it to Google.  Despite Yahoo trying to catch up for many years, Google's ad system just works much, much better.  It would save Yahoo a ton of money and probably create better returns -- even if it would help fuel Google too.  However, Yahoo pretty much laughed off the suggestion... until now.  Being <a href="http://www.techdirt.com/articles/20080211/015628216.shtml">aggressively pursued</a> by Microsoft can have that effect -- especially as white knight rescuers seem few and far between (i.e., they don't seem to exist at all).  So, with that, the news is breaking that Yahoo <a href="http://www.emailthis.clickability.com/et/emailThis?clickMap=viewThis&#038;etMailToID=1193899722"" target="_new">is finally going to test running Google's ads</a>.  It's a "small scale" test, only running for a couple weeks and only on a small percentage (less than 3%) of Yahoo's inventory.  But, assuming it goes well, it'll likely lead to a much bigger shift.  Of course, Microsoft was quick to denounce the deal, claiming that the Justice Department would have a field day over the antitrust issues raised, but so far Microsoft doesn't have such a great track record in getting the DOJ to act on its antitrust complaints.<br /><br /><a href="http://www.techdirt.com/articles/20080409/144101801.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20080409/144101801.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20080409/144101801.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>now-that's-desperation</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20080409/144101801</wfw:commentRss>
</item>
<item>
<pubDate>Fri, 9 Nov 2007 17:02:55 PST</pubDate>
<title>AT&#038;T Seeks Patent For Limiting Access To U.S. Workers</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20071106/084751.shtml</link>
<guid>http://www.techdirt.com/articles/20071106/084751.shtml</guid>
<description><![CDATA[ <b>theodp</b> writes <i>&quot;To be fair, IBM isn't the only corporation guilty of <a href="http://techdirt.com/articles/20071005/032654.shtml">demanding U.S. patents for outsourcing methods</a>. For example, <a href="http://www.att.com/gen/corporate-citizenship?pid=5882">AT&#038;T Knowledge Ventures</a> has a patent pending for <a href="http://appft1.uspto.gov/netacgi/nph-Parser?Sect1=PTO1&#038;Sect2=HITOFF&#038;d=PG01&#038;p=1&#038;u=%2Fnetahtml%2FPTO%2Fsrchnum.html&#038;r=1&#038;f=G&#038;l=50&#038;s1=%2220070047720%22.PGNR.&#038;OS=DN/20070047720&#038;RS=DN/20070047720">Managing Incoming Telephone Calls at a Call Center</a>, an invention that calls for <a href="http://farm3.static.flickr.com/2233/1812512975_6c910061c9_o.jpg">transferring callers to offshore call centers unless advance payment is received</a> for the privilege of speaking to someone in the United States. 'Such an option may be beneficial to callers who have difficulties with accents or who have personal or political agendas against outsourcing,' explains Ma Bell 2.0. AT&#038;T's patent claims also cover buying down wait time ('The current wait time is 34 minutes. You may reduce your wait time by a minute for each dollar you are willing to pay. Please enter the number of minutes/dollars you want.').&quot;</i>
<br /><br />
Beyond the ridiculousness of the very concept, I've heard such an idea talked about for years.  It's a pretty straightforward and obvious idea -- but it's one that few others were interested in implementing (or patenting) as it would likely piss off users.  Apparently AT&#038;T doesn't worry about such things.  In the meantime, in March of 2004 (about a year and a half before AT&#038;T filed for its patent), I wrote about how the company E-Loan was offering something quite similar.  Rather than an upfront payment, E-Loan offered customers a <a href="http://techdirt.com/articles/20040310/0943212.shtml">choice</a> of an onshore or offshore call center person, with the knowledge that an offshore support person would help them get a loan faster and an onshore one would take longer.  That seems pretty similar to the idea of paying -- it's just that the cost is in time instead of money.  Even if this isn't direct prior art, it certainly suggests that these types of ideas have been floating around for quite some time and hardly should be entirely "owned" by one company.<br /><br /><a href="http://www.techdirt.com/articles/20071106/084751.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20071106/084751.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20071106/084751.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>this-is-patent-worthy?</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20071106/084751</wfw:commentRss>
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<item>
<pubDate>Wed, 11 Jul 2007 09:58:00 PDT</pubDate>
<title>Infosys Still Humming, Despite Pressures</title>
<dc:creator>Joseph Weisenthal</dc:creator>
<link>http://www.techdirt.com/articles/20070711/075708.shtml</link>
<guid>http://www.techdirt.com/articles/20070711/075708.shtml</guid>
<description><![CDATA[ There have been a lot of questions raised about the <a href="http://www.techdirt.com/articles/20061017/093413.shtml">business prospects for Indian IT outsourcing firms</a>, particularly due to wage pressure, the strength of the rupee against the dollar and a shortage of talented workers.  One of the big ones in this group, Infosys, has reported earnings that <a href="http://blogs.barrons.com/techtraderdaily/2007/07/11/infosys-fy-q1-beats-street-solid-q2-outlook-ups-08-est-in-dollars-but-down-in-rupees-stock-slips/">should help allay people's fears</a>, at least to some extent.  While the Rupee is predicted to be a drag going forward, the core business, as measured in dollars, remains quite healthy.  In other words, labor and currency concerns aren't stopping the company from profitably carrying out its business, at least not yet.  The fact that Infosys continues to thrive in spite of theheadwinds is likely a reflection of its recognition that it's not just an "Indian" outsourcing firm, as they're typically perceived as, but a global firm, with a range of value-added offerings that happens to have a large base in India.<br /><br /><a href="http://www.techdirt.com/articles/20070711/075708.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20070711/075708.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20070711/075708.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>pushing-on</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20070711/075708</wfw:commentRss>
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