Techdirt. Stories filed under "morale" Easily digestible tech news... http://www.techdirt.com/ en-us Techdirt. Stories filed under "morale"http://www.techdirt.com/images/td-88x31.gifhttp://www.techdirt.com/ Thu, 23 Feb 2012 07:38:14 PST ICE Considered One Of The Worst Places To Work In The Federal Government Mike Masnick http://www.techdirt.com/articles/20120220/03193617806/ice-considered-one-worst-places-to-work-federal-government.shtml http://www.techdirt.com/articles/20120220/03193617806/ice-considered-one-worst-places-to-work-federal-government.shtml propaganda film from ICE director John Morton, in which he seemed to be trying to pat himself on the back and pump up the morale of ICE agents for their hard work in illegally censoring the internet. Perhaps it's because he knew that ICE agents apparently hate working there. An anonymous person pointed us to the news that in a recent ranking of government agencies, ICE ranked very near the bottom -- 222 out of 240 agencies. It seems that morale isn't particularly high there.

The same person pointed us to the news of a leaked memo from Morton concerning his disappointment about these rankings, and planning some sort of typical bureaucratic response to bad rankings: appointing someone to lead the effort to improve morale, looking at other agencies with happier employees and hosting some townhall meetings. Perhaps he could also try keeping ICE agents focused on issues related to their actual mandate, rather than having them work on seizing domain names and censoring the internet. Just a thought.

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]]> maybe-if-they-spent-time-not-censoring-the-web http://www.techdirt.com/comment_rss.php?sid=20120220/03193617806 Fri, 19 Nov 2010 11:17:30 PST TSA Agents Absolutely Hate New Pat Downs, Find Them Disgusting And Morale Breaking Mike Masnick http://www.techdirt.com/articles/20101119/10225611947/tsa-agents-absolutely-hate-new-pat-downs-find-them-disgusting-morale-breaking.shtml http://www.techdirt.com/articles/20101119/10225611947/tsa-agents-absolutely-hate-new-pat-downs-find-them-disgusting-morale-breaking.shtml don't actually want to grope random people. Chris Tolles points us to a post from BoardingArea.com, who reached out to some TSA agents and found that many TSA agents hate the new rules and find it to be sapping morale to have to grope passengers. Some of it appears to be the verbal abuse they're getting from travelers, but some of it is just the fact that they have to keep touching people they'd rather not touch in that way:
"It is not comfortable to come to work knowing full well that my hands will be feeling another man’s private parts, their butt, their inner thigh. Even worse is having to try and feel inside the flab rolls of obese passengers and we seem to get a lot of obese passengers!"
Of course, it does seem like a lot of the "morale" part comes from everyone accusing them of molesting them. I recognize, they're not the ones making policy, but many of the people being groped do feel violated and it's not surprising that many of them speak out.
"Molester, pervert, disgusting, an embarrassment, creep. These are all words I have heard today at work describing me, said in my presence as I patted passengers down. These comments are painful and demoralizing, one day is bad enough, but I have to come back tomorrow, the next day and the day after that to keep hearing these comments. If something doesn’t change in the next two weeks I don’t know how much longer I can withstand this taunting. I go home and I cry. I am serving my country, I should not have to go home and cry after a day of honorably serving my country."
This is going to be a serious problem for the TSA if it doesn't figure out something quick. So far, the TSA seems to be in near absolute denial that this is actually a problem, but if these TSA responses are indicative of how most TSA agents feel, there are going to be a lot fewer security people at airports very, very soon.

Of course... it could be true that at least some of those actually are enjoying the process. Reader Lance point us to (an admittedly hearsay) story of a pilot traveling with his 18-year old daughter. As they approached the naked image scanner, the pilot overheard a TSA agent say into his radio: "heads up, got a cutie for you." One of the points the TSA has been making is that the folks looking at the images are off in another room somewhere, unable to see the people -- but they are in contact with those at the security checkpoint, and you'd have to imagine this kind of thing happens.

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