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<title>Techdirt. Stories filed under &quot;efficiency&quot;</title>
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<pubDate>Wed, 19 Dec 2012 07:28:55 PST</pubDate>
<title>Intellectual Ventures Claims It's Misunderstood: It's Really Just Trying To Help Everyone Sift Through And Find Good Patents</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20121218/13395521429/intellectual-ventures-claims-its-misunderstood-its-really-just-trying-to-help-everyone-sift-through-find-good-patents.shtml</link>
<guid>http://www.techdirt.com/articles/20121218/13395521429/intellectual-ventures-claims-its-misunderstood-its-really-just-trying-to-help-everyone-sift-through-find-good-patents.shtml</guid>
<description><![CDATA[ Intellectual Ventures is at it again -- playing the "oh, little innocent us? we're not doing anything that should really concern anyone" card in the press.  Wired is running an op-ed by Raymond Hegarty, IV's "VP Of Global Licensing in Europe."  He's a long term patent maximalist... and it shows.  The article is entitled: <a href="http://www.wired.com/opinion/2012/12/why-the-patent-system-needs-non-practicing-entities/?utm_source=feedburner&#038;utm_medium=feed&#038;utm_campaign=Feed%3A wired%2Findex %28Wired%3A Top Stories%29" target="_blank">Intellectual Ventures: Why the Patent System Needs Aggregators Like Us</a>, which should give you an idea of the fanciful rewriting of history you're about to read.
<blockquote><i>
The U.S. patent system borrowed from mainland Europe a concept that had evolved over hundreds of years: the &#8220;moral right&#8221; for inventors to protect their ideas. But America's founders went even further &#8211; they also included the obligation for inventors to publish.
<br /><br />
This extra part of the deal was ingenious: It has been key to America's history as a global leader in innovation.
</i></blockquote>
Except, of course, that patents weren't actually based on "moral rights" at all.  Hegarty is making that part up.  It was an economic right designed solely for the purpose of "promoting the progress" of "the useful arts."  And, yes, it had a disclosure component -- which would be brilliant if it worked.  But it doesn't.  Especially in the technology industry where IV holds most of its patents.  Time and time again we've seen the same thing.  No one in technology learns anything from looking over broadly written patents full of legal phrases that mean nothing to engineers.  It's not uncommon to hear engineers say that they don't even understand what's in <i>their own</i> patents, once the lawyers get through reworking them.  The whole idea that patents disclose things <a href="http://www.techdirt.com/articles/20070321/021508.shtml">is a myth</a>.
<br /><br />
If Hegarty really wanted patents to disclose things, he'd support the idea that any software code covered by a patent had to have the original, working source code be submitted with the patent.  Of course, that would make an awful lot of IV's patents not worth very much, since they could no longer be used to shake down companies which are actually innovating.
<blockquote><i>
Because inventors were incentivized by protection, yet still obligated to publish, their ideas became available for everybody to see. Not only did this increase the global pool of knowledge, it also allowed follow-on developers to avoid the blind alleys experienced by the original inventor.
</i></blockquote>
Again, this is part of the myth -- but it's bunk, as most engineers will tell you.  It's much, much easier to learn from other products just by <i>looking at those products</i> or <i>reverse engineering</i> what they do, rather than reading over the patent.  Hegarty is simply making up a world that does not exist.
<blockquote><i>
The published patent also provides a roadmap to further innovation: the work-around. When developers become too enamored with popular features, they stop innovating. By preventing access to such successful features, patents conversely force competitors to come up with the new ideas or workarounds that lead to fresh innovation.
</i></blockquote>
Another myth with no real support.  The idea that developers become "too enamored with popular features" and only innovate because patents block them from staying enamored is laughable.  It makes you feel like he's never spent any time with any living engineers or innovators.  People innovate for a variety of reasons, and the idea that people don't try something new unless forced to by a patent limitation is simply ridiculous.  Studies have shown that the driving causes of innovation are <i>self-need</i> first of all and to <i>stay ahead of the competition</i> second.  Both of those give plenty of reasons for innovation without the artificial restriction of a patent.
<br /><br />
Having started out his article by rewriting history and how and why people innovate, he then goes on to suggest that in such a purely mythical world, massive, obnoxious patent trolls like the one who pays his salary don't just have a place, but are somehow vital to the system.
<blockquote><i>
But as technologies converge and the products we use become increasingly complex, the system needs intermediaries within the market &#8211; companies like Intellectual Ventures &#8211; to help sift through and navigate the published landscape. By developing focused expertise, these patent licensing entities and intermediaries can function as patent aggregators, assembling portfolios of relevant inventions and providing access through licensing.
</i></blockquote>
Don't you see?  Intellectual Ventures didn't just buy up 30,000 or so patents from a bunch of universities struggling to defend their overeager decisions to set up tech transfer offices just for the sake of shaking down actual innovators -- it did it to help companies "sift through and navigate" the patent "landscape."  This is the point at which most normal, living, thinking people who are familiar with the patent system call this out for what it is: bullshit.  100% bullshit.
<br /><br />
No company is going to Intellectual Ventures and paying them upwards of $100 million to have IV help them sift through the patents that are out there, to better understand the "disclosures" so they can further innovate.  They're paying up to avoid getting sued and hit with a judgment that could be many hundreds of millions of dollars.  In more colloquial language, this is generally known as a shakedown.  But, thanks to our patent system, it's a "legal" form of a shakedown.
<blockquote><i>
Yes, sometimes aggregators have to go to court to protect their patent rights &#8211; and get labeled with all kinds of nasty names for doing so.
</i></blockquote>
Oh, Hegarty, be fair now: people were calling Intellectual Ventures a patent troll since long <i>before</i> it started suing companies.  And no one is calling you nasty names for going to court.  We're calling you nasty names for abusing the system massively to take money away from actual innovators to move it to those who have done nothing to move the market forward.
<br /><br />
He then goes on to wax rhapsodic about the wonderful smartphone and how it's just so <a href="http://www.techdirt.com/blog/innovation/articles/20121017/10480520734/there-are-250000-active-patents-that-impact-smartphones-representing-one-six-active-patents-today.shtml">chock full</a> of patent goodness.  And, you see, what that really means is not that there are tons of companies abusing the system, but that the little guy -- the mythical sole inventor laboring away in his garage -- is somehow at risk of not getting his due, if it weren't for the kindly and benevolent likes of Intellectual Ventures... here to save the day.
<blockquote><i>
Patent aggregators sift through the issued patents with an expert eye, and provide efficient access to the long tail of patents. When tens of thousands of patents touch a product, hundreds of inventors spread around the globe deserve to be paid. But in the race to market, product companies often ignore the long tail; small inventors have very little power to do anything about this unless they can enlist the help of patent aggregators.
</i></blockquote>
In other words: please small-time patent holder, sell us your patent, so we can shakedown big companies for more money.  The whole idea that anyone at Intellectual Ventures "sifts through" its patents with an "expert eye" for the sake of helping companies innovate is laughable.  They look to bundle as many patents together as possible, so that they can go to companies and use the modern equivalent of the <a href="http://www.techdirt.com/articles/20100817/00061910645.shtml">famous line</a> from an IBM lawyer to Sun execs back in the day: "OK, maybe you don't infringe these seven patents. But we have 10,000 U.S. patents. Do you really want us to go back to Armonk [IBM headquarters in New York] and find seven patents you do infringe? Or do you want to make this easy and just pay us $20 million?" 
<br /><br />
It's notable, by the way, that last year, when the reporters at <i>This American Life</i> did their episode all about patent trolls, mainly focusing on Intellectual Ventures, and they asked the company to give them <i>any evidence</i> of individual inventors helped along by IV, the company could only come up with one name, and when TAL tried to track that guy down, they discovered nothing to support the claims at all, but rather another troll case with a questionable patent being used to shake down actual innovators.
<blockquote><i>
But aggregators, in order to maximize returns from the patents they've acquired, are incentivized to package and license patents as broadly as possible. If patents are available to all-comers, not just used to exclude, companies can focus on improving their products and competing through innovation.
</i></blockquote>
You have to sit back and wonder if Hegarty actually believes this stuff or if he's really just getting a chance to exercise the more "creative" muscles in his writing skills.  The company has done more to <i>block</i> competing through innovation than probably anyone else.  It's done more to funnel money that could have gone towards actual innovation into the wallets of its own execs and investors.  No one is running to IV because they think that it will help them "improve their products."  In talking to lots of companies who have dealt with IV over the years I've never, not once, come across one who did a deal with the company eagerly or for the sake of helping them innovate.  No, everyone does it for one reason only: to not get sued (or, possibly, to have access to patents to hit back against others who sue).  IV isn't helping innovation, it's trying to monopolize the arms dealership business in the patent wars.  And it's laughing all the way to the bank.
<blockquote><i>
Despite this complexity, we must maintain the founding principle of the U.S. patent system &#8211; providing an incentive for inventors to create without fear of being ripped off. Only then can inventors continue to focus on doing what they do best: inventing. Society benefits when the value of ideas is recognized.
</i></blockquote>
Society benefits when innovative products are <i>brought to market</i> and people who want them buy them in a free market.  Society does <i>not</i> benefit when one company buys up a ton of useless, broad and vague patents that have nothing to do with the innovative products on the market, and then demands cash from companies if they don't want to get sued.
<blockquote><i>
Aggregators also provide a signal to the market as the debate around patent quality continues. Every time Intellectual Ventures purchases a patent, we are making a bet that it is a quality patent. We purchase only 15 percent of the tens of thousands of patents we review, drawing on and continually building the expertise of our acquisitions team. Sometimes patents come as a package deal so we have to buy 10 to get the six or seven we really want, which is why only 40,000 of our 70,000 assets are in active licensing programs. But we continuously prune our portfolio to maximize quality &#8211; thus helping the market navigate the long tail of patents.
</i></blockquote>
Translation: yes, some patents are so bad that even we can't figure out ways to misread what they were supposed to cover into pretending they cover something entirely different.
<blockquote><i>
Ultimately, the users of those products &#8211; you &#8211; are the ones who benefit.
</i></blockquote>
By paying a tax that increases the cost of the products you buy by a massive amount.
<br /><br />
The whole thing is, once again, ridiculous.  It's based on myths and an attempted rewriting of what's actually happening.  It's sick and it's cynical to make such claims knowing full well that the only thing that Intellectual Ventures is doing for this market is sucking money out of actual research and development.<br /><br /><a href="http://www.techdirt.com/articles/20121218/13395521429/intellectual-ventures-claims-its-misunderstood-its-really-just-trying-to-help-everyone-sift-through-find-good-patents.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20121218/13395521429/intellectual-ventures-claims-its-misunderstood-its-really-just-trying-to-help-everyone-sift-through-find-good-patents.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20121218/13395521429/intellectual-ventures-claims-its-misunderstood-its-really-just-trying-to-help-everyone-sift-through-find-good-patents.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>that's-all-bullshit</slash:department>
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<pubDate>Tue, 4 Dec 2012 09:55:49 PST</pubDate>
<title>Fixing Copyright: Is Copyright A Part Of Free Market Capitalism?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20121204/02422821219/fixing-copyright-is-copyright-part-free-market-capitalism.shtml</link>
<guid>http://www.techdirt.com/articles/20121204/02422821219/fixing-copyright-is-copyright-part-free-market-capitalism.shtml</guid>
<description><![CDATA[ Continuing our series of posts concerning the Republican Study Committee <a href="http://www.techdirt.com/articles/20121116/16481921080/house-republicans-copyright-law-destroys-markets-its-time-real-reform.shtml">report</a> on the problems of the copyright system and how to fix them (which it quickly <a href="http://www.techdirt.com/articles/20121117/16492521084/that-was-fast-hollywood-already-browbeat-republicans-into-retracting-report-copyright-reform.shtml">retracted</a> under industry pressure), today we're going to explore the second "myth" that author Derek Khanna helped debunk: that "copyright is free market capitalism at work."  We've already covered the first myth, about the <a href="http://www.techdirt.com/articles/20121120/18240721105/fixing-copyright-purpose-copyright.shtml">purpose</a> of copyright, as well as responded to various <a href="http://www.techdirt.com/articles/20121121/23215021120/copyright-maximalists-attempt-to-downplay-significance-rsc-report-chanting-their-mantra-copyright-is-property.shtml">responses</a> to the report by copyright maximalists.
<br /><br />
That response feeds nicely into this post, because the whole argument that copyright is "free market capitalism" depends almost entirely on the key claim of maximalists: that copyright is property, full stop.  However, as we noted in our response, copyright has both <i>property-like</i> attributes and many <i>non-property-like</i> attributes.  And it's when you look at the <i>actual market</i> that you have to recognize that those <i>non-property-like</i> attributes start to stand out.  The only way you can argue that copyright is free market capitalism at work is to flat out ignore the ways in which copyright is <i>unlike</i> property.
<br /><br />
To hopefully demonstrate this clearly, we'll start out with two examples of other "markets" that show that just because you set up a property right and create a market, that doesn't mean it's a free market.  First up: air.  Yes, that stuff we all breathe.  It's clearly a valuable good.  Extremely valuable.  But... if we're to believe the maximalist view, because we don't directly pay for the air we breathe (even if we pay for it indirectly) it must be "valueless" or "worthless."  So, clearly, the best way to deal with this is to set up a monopoly privilege in air -- such that you need to buy a "license" to breathe air that isn't yours.
<br /><br />
Think of the <i>massive</i> industry that would be built up around this.  It would really be a tremendously large industry, because people would be willing to pay every last penny to make sure that they had air to breathe.  Talk about having inelastic demand!  But, of course, the "problem" is that we have (mostly) abundant supply.  Yet, putting monopoly rights on it would solve that problem right away, restricting supply through artificial monopolies, and allowing owners to charge.  Boy, would that create a market!  Of course, it would be complex, so perhaps we could "ease" things along by creating an Airrights Royalty Board to set some compulsory rates to make the whole market function "better."  Think of how we could juice the economy there!  Every single person needs air, so they would pay.  Clearly, overnight, it would boost the economy.
<br /><br />
Of course, this is silly.  Everyone knows that it's silly, but as you listen to the arguments for copyright as being a free market, recognize that it's no different than the scenario above.  The problem is basically a restating of <a href="http://en.wikipedia.org/wiki/Parable_of_the_broken_window" target="_blank">Bastiat's broken window parable</a>.  The government can introduce artificial inefficiencies into the market, but that doesn't mean that it's part of a free market.  A free market is one in which resources are being allocated more efficiently.  But a market in which you have entities choosing to introduce inefficiencies on purpose to create new markets isn't a "free market" at all.  It just creates an inefficient market that draws money to that market and away from more efficient purposes and allocation.  You can, if you want, argue that this government / market interference is <i>good</i> for society or a particular group -- but you <b>cannot</b> argue that it's "free market capitalism" because it's not.
<br /><br /> 
The second example is similar.  It's the idea that Ed Felten came up with a few years back, known as <a href="https://freedom-to-tinker.com/blog/felten/pizzaright-principle/" target="_blank">the Pizzaright Principle</a>, which stated simply is:
<blockquote><i>
Pizzaright &#8211; the exclusive right to sell pizza &#8211; is a new kind of intellectual property right. Pizzaright law, if adopted, would make it illegal to make or serve a pizza without a license from the pizzaright owner.
<br /><br />
Creating a pizzaright would be terrible policy, of course. We&#8217;re much better off letting the market decide who can make and sell pizza.
<br /><br />
The Pizzaright Principle says that if you make an argument for expanding copyright or creating new kinds of intellectual property rights, and if your argument serves equally well as an argument for pizzaright, then your argument is defective. It proves too much. Whatever your argument is, it had better rest on some difference between pizzaright and the exclusive right you want to create.
</i></blockquote>
This is the same basic concept again.  You can create new artificial markets by inserting property-like rights anywhere you want.  But most people in other situations recognize that's not free market capitalism at all, but market distorting interference.  So, as you listen to those who argue that copyright is free market capitalism, apply these tests.  Does it apply equally to airrights and pizzarights?  If so, the argument is defective.  To date, I have yet to hear an argument for copyright being free market capitalism that doesn't equally apply to airrights or pizzarights.
<br /><br />
Of course, there are other important ways in which copyrights are actually <i>against</i> the free market -- and, again, it's here where recognizing the <i>key differences</i> between copyright and scarce property come into play.  As Rick Falkvinge recently reminded us, copyright is something that <a href="http://torrentfreak.com/revisiting-the-purpose-of-the-copyright-monopoly-science-and-the-useful-arts-121202/" target="_blank">actually limits property rights</a> rather than creates new ones:
<blockquote><i>
Which brings us to the third notable item: &#8220;the exclusive right&#8221;. This is what we would refer to colloquially as a &#8220;monopoly&#8221;. The copyright industry has been tenacious in trying to portray the copyright monopoly as &#8220;property&#8221;, when in reality, <b>the exclusive rights created are limitations of property rights</b> (it prohibits me from storing the bitpatterns of my choosing on my own hardware).
</i></blockquote>
This is a key point that often gets lost in all of this.  The only thing that copyright does is <i>limit others' actual property rights</i>.  Now, again, this doesn't mean you can't make an argument that this limitation is valuable and important.  But it's a simple fact that all the "exclusive right" copyright provides to someone is a way to try to stop people from actually exercising their own property rights over products they own. 
<br /><br />
In the end, it's fine to argue that copyright has important benefits and value -- but that's not the same thing as arguing that it's a part of free market capitalism.  Because it's not.<br /><br /><a href="http://www.techdirt.com/articles/20121204/02422821219/fixing-copyright-is-copyright-part-free-market-capitalism.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20121204/02422821219/fixing-copyright-is-copyright-part-free-market-capitalism.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20121204/02422821219/fixing-copyright-is-copyright-part-free-market-capitalism.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>not-even-close</slash:department>
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<pubDate>Wed, 10 Aug 2011 11:00:45 PDT</pubDate>
<title>Politicians, Innovation &#038; The Paradox Of Job Creation</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20110810/02261615462/politicians-innovation-paradox-job-creation.shtml</link>
<guid>http://www.techdirt.com/articles/20110810/02261615462/politicians-innovation-paradox-job-creation.shtml</guid>
<description><![CDATA[ There's been a ton of talk from politicians lately about the importance of "creating jobs."  This comes from both major political parties, of course.  We've seen the Democrats jump heavily on the <a href="http://thehill.com/blogs/on-the-money/801-economy/175027-democrats-try-to-pivot-to-jobs-agenda-working-on-details">jobs agenda</a> and the Republicans have been hyping up their ability to create jobs as well.  A few months ago, <i>This American Life</i> produced a fantastic episode on the hilariousness of <a href="http://www.thisamericanlife.org/radio-archives/episode/435/how-to-create-a-job" target="_blank">politicians claiming that they're going to "create" jobs</a>, with a focus on Wisconsin Governor Scott Walker (one of the few stories about him that has nothing to do with unions).  
<br /><br />
All of this talk about "job creation" from politicians has really been bugging me... with the only really "honest" politician I've seen being the <a href="http://www.washingtontimes.com/news/2011/aug/7/gop-voters-ask-johnson-who/?page=all" target="_blank">totally ignored</a> Presidential candidate and former New Mexico Governor, Gary Johnson.  After the National Review praised him for being <a href="http://www.nationalreview.com/corner/270098/which-gop-candidate-has-best-job-growth-record-katrina-trinko" target="_blank">"the best job creator of them all,"</a> (based on jobs numbers associated with all the GOP Presidential candidates), rather than accepting the cheap political accolade, Johnson responded by <a href="http://dailycaller.com/2011/06/23/gary-johnson-i-didnt-create-a-single-job/" target="_blank">rejecting the crown</a>:
<blockquote><i>
"The fact is, I can unequivocally say that I did not create a single job while I was governor."
</i></blockquote>
Instead, he noted that it was "entrepreneurs and businesses" that created the jobs, and all he tried to do was keep obstacles out of the way.
<br /><br />
Still, it is true that governments <i>can</i> create jobs.  It's just that they're almost never the jobs that actually help the economy.  The government <i>can</i> hire 20 million people to move piles of dirt around or to just sit around if it wants.  That will "create jobs."  But it won't be good for the economy, because those people are not <i>productive</i> for the economy.  They won't be adding value or producing something of value that expands the economy.
<br /><br />
This, of course, was famously explained a century and a half ago by Frederic Bastiat, who explained <a href="http://bastiat.org/en/twisatwins.html" target="_blank">the fallacy of the broken window</a> as an economic or "jobs" stimulator.  And, yet, it's still oh so tempting for politicians to jump on this train.  But the problem for those who buy into the "broken windows fallacy," is that they make really <a href="http://www.techdirt.com/articles/20110808/01223415426/why-president-obama-has-jobs-equation-backwards-supporting-patent-reform-that-limits-jobs.shtml">bad decisions</a> on "jobs," because they create the easiest jobs to create, which will almost always add the least value to the economy (and most likely take away value from the economy).
<br /><br />
It's why you get amazing statements from President Obama (who really <i>must</i> know better) in which he <a href="http://www.cato-at-liberty.org/should-the-government-ban-atms-and-create-spoon-ready-projects/" target="_blank">talks</a> about ATMs meaning fewer jobs for tellers and auto check-in kiosks at airports that mean fewer jobs for airline employees.  But this turns out to be wrong in oh-so-many ways.  First, it's just wrong <a href="http://www.economist.com/blogs/democracyinamerica/2011/06/technology-and-unemployment" target="_blank">on the facts</a>:
<blockquote><i>
At the dawn of the self-service banking age in 1985, for example, the United States had 60,000 automated teller machines and 485,000 bank tellers. In 2002, the United States had 352,000 ATMs--and 527,000 bank tellers. ATMs notwithstanding, banks do a lot more than they used to and have a lot more branches than they used to.
</i></blockquote>
It's "easy" to claim that technology "destroys" jobs, but it's <a href="http://online.wsj.com/article/SB10001424052702304070104576399704275939640.html" target="_blank">never the case in practice</a>.  It may <i>change</i> jobs, but <b>increased efficiency creates jobs</b> through economic growth.  There are all sorts of complex economic proofs of this in action, but the simplest way to understand it (and there's lots of both empirical and formulaic proof to back this up) is that when you increase efficiency, you can produce more for less, and thus, by the very definition, you have increased the size of the overall pie.  Now plenty of people can (and do!) quibble about how that pie is divided and allocated, but arguing that jobs are destroyed by technology is a red herring.
<br /><br />
It's for that reason that I'm a bit surprised to see Jeff Jarvis more or less <a href="https://plus.google.com/105076678694475690385/posts/3U8yyTKfjUA#105076678694475690385/posts/3U8yyTKfjUA" target="_blank">jumping on this bandwagon</a> by claiming that "we're going to have a jobless future":
<blockquote><i>
Our new economy is shrinking because technology leads to efficiency over growth. That is the notion I want to explore now.
<br /><br />
Pick an industry: newspapers, say. Untold thousands of jobs have been destroyed and they will not come back. Yes, new jobs will be created by entrepreneurs -- that is precisely why I teach entrepreneurial journalism. But in the net, the news industry -- make that the news ecosystem -- will employ fewer people in companies. There will still be news but it will be far more efficient, thanks to the internet.
<br /><br />
Take retail. Borders. Circuit City. Sharper Image. KB Toys. CompUSA. Dead. Every main street and every mall has empty stores that are not going to be filled. Buying things locally for immediate gratification will be a premium service because it is far more efficient -- in terms of inventory cost, real estate, staffing -- to consolidate and fulfill merchandise at a distance. Wal-Mart isn't killing retailing. Amazon is. Transparent pricing online will reduce prices and profitability yet more. Retail will be more efficient. 
</i></blockquote>
While I agree with Jarvis on many, many things, he's missing half of the equation here, and doing a sort of reverse "broken window fallacy."  He's looking at jobs that are changing, but not looking at the massive new opportunities it creates.  <a href="http://blog.ericreasons.com/2011/08/jobless-recovery-or-jobless-future.html" target="_blank">Eric Reasons</a> points me to <a href="http://www.techdirt.com/articles/20090624/0253385345.shtml">my own post</a> which touches on this.
<br /><br />
It's easy to look at how jobs <i>appear</i> to "disappear" in a dynamic market.  Whether it's the tellers President Obama is talking about, or the "journalists" that Jarvis talks about.  But that ignores all of the new jobs created around the new efficiencies.  Take, for example, the fears that a telephone switching network would wreak havoc on our economy, decades ago.  After all, telephone companies employed thousands of operators whose job it was to "connect calls."  Automate that, and all of those women (and they were predominantly women) were "out of work."  Devastating, right?  Well, no, actually.  Not at all.
<br /><br />
A switched telephone network not only made the phone system more valuable and useful (increasing its usage), but opened up all sorts of new opportunities for businesses and jobs.  At a basic level, you could just note that call centers were suddenly possible, as was the ability to do customer service (and, annoyingly, telemarketing) on a large scale.  But, it also did much more.  A switched telephone network also paved the way to an eventual <i>internet</i> system, which has led to a huge revolution, millions upon millions of jobs, and the fact that you are reading this today.
<br /><br />
The idea that technology leads to efficiency over growth is preposterous.  Efficiency <i>is</i> growth.  But it's not always obvious how or where that growth occurs.
<br /><br />
And that's why I think there's something of a <i>paradox</i> of job creation.  The job creation we really <i><b>want</b></i> for the economy is the job creation that <i>initially looks bad</i>.  It's the job creation that worries Obama and Jarvis, in that they believe it's somehow "taking away jobs."  And yet, it's not.  It's actively creating more jobs -- it's just not as obvious how or where, but they are being created, without question.  Instead, the focus is put on the exact wrong kinds of jobs.  You hear things about stimulus projects that grant money or protectionism to certain industries.  On the <i>face</i>, that <i>appears</i> to create jobs, because those companies that are recipients of that support "hire" more people.  But it's at the expense of <i>productive</i> and <i>economic</i> growth that would create real long term jobs and real long term opportunity.
<br /><br />
So the best way to create jobs is the politically impossible plan of increasing efficiency, which may <i>appear</i> to replace jobs, even as it's creating many more.  It means allowing real competition to take place, rather than propping up a few big legacy players.  It means supporting true innovation, through encouraging startups and entrepreneurship, rather than rewarding the legacy players who seek to hold back the innovators.  Job creation is a paradox.  Anything politicians do to try to force it almost always does the opposite.<br /><br /><a href="http://www.techdirt.com/articles/20110810/02261615462/politicians-innovation-paradox-job-creation.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20110810/02261615462/politicians-innovation-paradox-job-creation.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20110810/02261615462/politicians-innovation-paradox-job-creation.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>disruption-and-broken-windows</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20110810/02261615462</wfw:commentRss>
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<pubDate>Mon, 25 Oct 2010 02:49:39 PDT</pubDate>
<title>Company Making Cab/Limo Rides More Efficient Ordered To Stop</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml</link>
<guid>http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml</guid>
<description><![CDATA[ I do a fair amount of traveling, and I've found that one of the more interesting things to do on arriving a new city is to chat with a cab driver about whatever is they feel like talking about.  Inevitably, I end up hearing about the absolutely ridiculous bureaucratic nightmares involved with being a taxi driver.  Now, you can tell that many of the issues <i>started out</i> as legitimate issues, involving safety and route control, but over time, almost everywhere I've gone, they've turned into pure regulatory capture in an attempt to keep competitors out.  We've seen in the past how these sorts of rules have gotten in the way of innovative new startups.  There was the situation in Ontario where an operation called PickupPal that set up carpool rides was <a href="http://www.techdirt.com/articles/20081112/1845132812.shtml">deemed illegal and fined</a>.  Then there was the situation in Tampa, where some startups had started offering <a href="http://www.techdirt.com/articles/20090804/0146015764.shtml">"pay what you want" taxi rides</a>, subsidized by advertising, and the existing taxi regulatory committee <a href="http://www.techdirt.com/articles/20090813/1814005872.shtml">shut it down</a>.
<br /><br />
In the latest example, a company named Ubercab, which lets you use your mobile device to hire a car service/limo (not a taxi) on the go, and handle all the payment through the device, has been <a href="http://techcrunch.com/2010/10/24/ubercab-ordered-to-cease-and-desist/" target="_blank">ordered to cease &#038; desist</a>.  The details are not entirely clear in that report, but it appears the complaint is that this service turns car service/limos into "unlicensed" cabs.  Most rules forbid car services from "picking up" rides on the fly.  Instead you have to book them ahead of time.  But Ubercab allows you to book them on the fly.  From what I can tell, it's more expensive than a cab, but cheaper than a normal car service (which makes sense).  Now, the SF Metro Transit Authority &#038; the Public Utilities Commission of California, who sent the cease &#038; desist will almost certainly claim it's a "safety issue" or some such nonsense.  But, the reality is that it's an attempt to limit competition.
<br /><br />
Of course, all this has really done is give Ubercab that much more attention, which they're milking (as they should -- hello Streisand Effect).  They're refusing to cease and desist and appear to be poised to fight this.  One of the company's founders/investors has said that they'll <a href="http://twitter.com/#!/KonaTbone/status/28643047956" target="_blank">hire any taxi dispatcher who's fired</a>, though I'm not entirely clear how that fits.  If their service focuses on car services/limos, what's that got to do with taxi dispatchers?  Either way, this does seem like a case where yet another bureaucracy, fueled by regulatory capture by the industry it regulates, is seeking to block out innovative competition.<br /><br /><a href="http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>regulatory-mess</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20101024/21393211556</wfw:commentRss>
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<pubDate>Fri, 6 Aug 2010 12:51:44 PDT</pubDate>
<title>Phone Calls Are For Old People? Just Not Efficient Enough</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100729/16253610419.shtml</link>
<guid>http://www.techdirt.com/articles/20100729/16253610419.shtml</guid>
<description><![CDATA[ Clive Thompson's latest Wired column is about how <a href="http://www.wired.com/magazine/2010/07/st_thompson_deadphone/" target="_blank">many people are making fewer phone calls these days</a>, especially among the younger people, who find other means of communication a lot more efficient.  As Thompson notes, voice calls are "badly designed," from a usability and efficiency standpoint:
<blockquote><i>
Consider: If I suddenly decide I want to dial you up, I have no way of knowing whether you're busy, and you have no idea why I'm calling. We have to open Schrodinger's box every time, having a conversation to figure out whether it's OK to have a conversation. Plus, voice calls are emotionally high-bandwidth, which is why it's so weirdly exhausting to be interrupted by one. (We apparently find voicemail even more excruciating: Studies show that more than a fifth of all voice messages are never listened to.)
<br /><br />
The telephone, in other words, doesn't provide any information about status, so we are constantly interrupting one another. The other tools at our disposal are more polite. Instant messaging lets us detect whether our friends are busy without our bugging them, and texting lets us ping one another asynchronously. (Plus, we can spend more time thinking about what we want to say.) For all the hue and cry about becoming an "always on" society, we’re actually moving away from the demand that everyone be available immediately.
</i></blockquote>
That last point is a really interesting one.  One of the "features" of the "always on" society is the fact that we're actually ending up with better tools for managing our time -- and the "old" telephone system really doesn't fit into that setup.  Thompson notes in the piece that he simply won't answer calls that aren't scheduled -- and I've been reaching the same stance lately myself.  I actually find it odd when people call me without contacting me first to set up a time to call.  If anything, it almost feels "rude."
<br /><br />
Of course, some of this could also be <i>corrected</i> by better technology -- such as allowing a phone to indicate some of your status, such as whether or not you're busy.  Better yet, would be a system that automatically built in a scheduling feature if someone wanted to talk to you.<br /><br /><a href="http://www.techdirt.com/articles/20100729/16253610419.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100729/16253610419.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100729/16253610419.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>bye-bye-phone-calls</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100729/16253610419</wfw:commentRss>
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<item>
<pubDate>Thu, 17 Jun 2010 03:47:30 PDT</pubDate>
<title>Copying Is Often Efficient And Smart</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/entrepreneurs/articles/20100615/0302599824.shtml</link>
<guid>http://www.techdirt.com/blog/entrepreneurs/articles/20100615/0302599824.shtml</guid>
<description><![CDATA[ A couple months ago, we mentioned the book <a href="http://hbr.org/product/copycats-how-smart-companies-use-imitation-to-gain/an/2673-HBK-ENG" target="_blank"><i>Copycats</i></a>, which highlights how copying others is often a good overall business strategy, not just for companies, but for innovation as a whole (and, from that, society at large).  I've since gotten a copy of the book, though haven't had a chance to read it (getting to it... eventually...).  But it's interesting to see others picking up on the same idea, outside of the book (or did they just copy it?).  <a href="http://blogs.geniocity.com/friedman/2010/06/a-key-to-effective-creative-effort-copying-or-dont-reinvent-the-wheel/" target="_blank">Peter Friedman</a> points us to a Business Week column by Scott Berkun, who has done lots of writing on this topic, highlighting how <a href="http://www.businessweek.com/innovate/content/jun2010/id2010062_565850.htm" target="_blank">wasteful it is to have everyone trying to "reinvent" stuff</a> that's already been invented (often reinventing it in a "worse" way).  His argument, like the one in the <i>Copycats</i> book, is that we need to get over this stigma that copying is somehow "bad."
<blockquote><i>
Right now, in meetings at corporations around the world, the wise are suffering. They are trapped in rooms where debate rages over how to solve a problem. The rub is that the problem has already been solved, just not by someone in the room--and solutions from outside are ignored. This is the disease known as "NIH," or "Not Invented Here" syndrome, and it's alive and well in 2010. Despite our many technological advancements in communication, none have eliminated this perennial waste of time. Why is this problem so hard to shake? Will we always be confronted with people who insist on reinventing wheels?
</i></blockquote>
It's good to see more people discussing this basic topic, as the cultural stigma against building off of what others have done is really quite disturbing, and underlies many of the arguments in favor of bad copyright and patent laws.  Getting people to realize that building on the works of others has produced wonderful things, while also being much more efficient, is a key to rethinking how we view concepts like "intellectual property."<br /><br /><a href="http://www.techdirt.com/blog/entrepreneurs/articles/20100615/0302599824.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/entrepreneurs/articles/20100615/0302599824.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/entrepreneurs/articles/20100615/0302599824.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>it's-not-so-bad</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100615/0302599824</wfw:commentRss>
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<item>
<pubDate>Wed, 13 Jan 2010 19:23:00 PST</pubDate>
<title>Does Network Neutrality Make Economic Sense?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100112/0600377714.shtml</link>
<guid>http://www.techdirt.com/articles/20100112/0600377714.shtml</guid>
<description><![CDATA[ A bunch of folks have submitted this story highlighting a study by a think tank noting that <a href="http://arstechnica.com/tech-policy/news/2010/01/new-study-no-net-neutrality-means-weaker-internet-economy.ars" target="_blank">network neutrality makes economic sense</a>.  There's nothing surprising in the report -- if anything it seems like direct common sense.  Basically, with a neutral net, you have the great competition and economic development happening on top of the platform.  Without it, you get an effective fund transfer from the competitive layers (content and apps) to the least competitive layers (network infrastructure).  The end result is a less economically efficient market, and a situation worse for everyone but the infrastructure companies -- who already get tremendous benefits from gov't-granted rights of way and subsidies.  Pretty straightforward.  That said, this doesn't necessarily mean that we should regulate net neutrality.  This is really not all that different than Tim Lee's <a href="http://www.techdirt.com/articles/20081112/0121062806.shtml">excellent Cato analysis</a> from over a year ago -- which also notes the likelihood of dangerous unintended consequences from mandating net neutrality.  Again, the <i>real</i> issue is the lack of real competition in the market.  Since it seems pretty clear that the market of users won't stand for a non-neutral network in most cases, <i>if they have a choice</i>, the real way to ensure a neutral net and economic efficiency is to increase true competition.<br /><br /><a href="http://www.techdirt.com/articles/20100112/0600377714.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100112/0600377714.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100112/0600377714.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>yes,-but-that-doesn't-mean-you-mandate-it</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100112/0600377714</wfw:commentRss>
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<pubDate>Wed, 13 Jan 2010 17:30:00 PST</pubDate>
<title>SEC Concerned About High Frequency Trading</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100113/1400077732.shtml</link>
<guid>http://www.techdirt.com/articles/20100113/1400077732.shtml</guid>
<description><![CDATA[ Back in December, we had an interesting <a href="http://www.techdirt.com/blog/itinnovation/articles/20091222/1900557480.shtml">discussion on high frequency trading</a> and whether or not it was just (as its supporters' claim) "adding liquidity to the market to make it more efficient <i>or</i> whether it was a dangerous arbitrage bubble based on questionable practices that put the whole system at risk (or, of course, somewhere in between).  The general consensus appeared to be that high frequency trading was pretty bad -- and even if you believed that it had some useful applications, the fact that it has come to so dominate the market was not a good thing.  The key point was that it wasn't generating money by doing anything useful, but just from moving money around faster than someone else.  Overall, there was definitely a concern about the practice.
<br /><br />
It appears the SEC shares your concern, and has voted to <a href="http://www.nytimes.com/2010/01/14/business/14sec.html?src=twt&#038;twt=nytimestech" target="_blank">do something about it</a>.  The real question, though, is what are they going to do -- and will it help or will it actually make things worse?  It looks like the suggested changes just involve trying to make the brokerages more liable for actions done by unregulated clients using the brokerage's access to exchanges.  The idea is that the brokerages would then force partners to crack down on really risky behavior.  While I understand the logic, it worries me.  It seems like the opposite of safe harbor type laws on the internet, and would, in fact, make "service providers" more liable for actions of third parties.  That always seems like the wrong approach.  It's outsourcing policing and risk management and hoping that by adding liability the  service provider will do a good job of it.  But what if the service provider can't do that well?  And what if the third party screws up anyway?  Does it make sense to put blame on someone who is effectively a middleman?<br /><br /><a href="http://www.techdirt.com/articles/20100113/1400077732.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100113/1400077732.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100113/1400077732.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>so-what-do-you-do-about-it?</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100113/1400077732</wfw:commentRss>
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<pubDate>Wed, 23 Dec 2009 12:23:52 PST</pubDate>
<title>High Frequency Trading: The Best Of Technological And Financial Innovation... Or The Next Bubble?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20091222/1900557480.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20091222/1900557480.shtml</guid>
<description><![CDATA[ Over the last couple years there's been growing chatter about the rise of "high frequency trading," which is the increasingly sophisticated algorithmically-driven way of financial trading, where it has little to do with how smart your investment philosophy is, but <a href="http://www.technologyreview.com/printer_friendly_article.aspx?id=24167&#038;channel=computing&#038;section=" target="_blank">how fast your hardware and algorithms run</a>.  As a principle, there's nothing wrong with the concept of high frequency trading.  And, as many defenders of the concept point out, such systems, in theory, provide more liquidity to many markets, and basically skim pennies off the top in return for that liquidity.  The potential <i>problem</i>, however comes in when such operations take over the market.  The latest estimates put high frequency trading at 61% of the market -- up from 30% just five years ago.
<br /><br />
That should be a warning sign.  It's typical, but you can see it in plenty of previous Wall Street meltdowns as well.  After someone figures out a "system" for making lots of money (say, mortgage-backed securities a few years back), everyone starts piling in.  Then, the "innovation" occurs.  Now, much of it is well-meaning, and even useful.  With mortgage-backed securities, things like credit default swaps actually were a very useful insurance tool originally.  But at some point, they basically flipped from insurance to gambling.  People weren't using them to back up an investment, but as the investment itself -- so you'd actually have what was, in effect, thousands of people all buying an insurance policy that one house wouldn't burn down.  If that house burned down... the insurance company (hi, AIG) defaulted, and everything comes crashing down.  The problem is that these systems become so complicated that it's actually pretty difficult to figure out what the "trigger" is and how the disaster will spread.  No one accurately predicted how the last Wall Street meltdown would occur (though some certainly predicted a meltdown), and the fear with the rise of high frequency trading is that the situation is even more opaque.  What's happening is built into the algorithms, and with more and more companies piling in, it's inevitable that some of those algorithms are going to have a bug (or, not even a bug, but basically programming to do something that has serious unintended consequences).
<br /><br />
Again, I doubt there's anything nefarious in most of this (unless you consider making money nefarious -- which I don't).  But, at some point things get overwhelming, and many are beginning to wonder when we reach that point.  I'm all for financial innovation and technology innovation -- but I have to admit to a bit of worry when the tech innovation seems to be taking over to such a level that there's little rationale for the financial side.  It's about who has the better techies and hardware, rather than who has the better financial thesis, and that leads to dangerous results, because the purpose of the market is separated from the mechanisms that make the market run.  When you get that kind of separation between form and purpose, bad things happen.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20091222/1900557480.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20091222/1900557480.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20091222/1900557480.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>where-are-things-headed</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20091222/1900557480</wfw:commentRss>
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<pubDate>Wed, 25 Nov 2009 09:01:00 PST</pubDate>
<title>Multitasking Is Our Main Activity</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20091125/0114097077.shtml</link>
<guid>http://www.techdirt.com/articles/20091125/0114097077.shtml</guid>
<description><![CDATA[ Earlier this year, I wrote a post questioning whether the "inefficiency" found in multitasking was <a href="http://www.techdirt.com/articles/20091002/0345106406.shtml">a bug or a feature</a>.  It was in response to studies pointing out that people who multitask tend to be less efficient at specific tasks.  Folks like Nick Carr like to hold up things like that as examples of how modern technology <a href="http://www.techdirt.com/articles/20080610/0146101362.shtml">makes us dumber</a>, but more and more people are questioning that concept.  While this is from a few months ago, <a href="http://twitter.com/kevindonovan/statuses/6038061231" target="_blank">Kevin Donovan</a> points us an excellent piece by economist Tyler Cowen <a href="http://www.wilsoncenter.org/index.cfm?fuseaction=wq.essay&#038;essay_id=555218" target="_blank">that challenges the concept that internet multitasking is a problem</a>.  In it, he makes a key point:
<blockquote><i>
Multitasking is not a distraction from our main activity, it is our main activity. 
</i></blockquote>
That's a nicer way of saying what we said a few months ago.  The "inefficiencies" from multitasking aren't a bug.  They're a feature.  Cowen goes on to explain it using the analogy of a long distance relationship compared to a stable marriage:
<blockquote><i>
 A long-distance relationship is, in emotional terms, a bit like culture in the time of Cervantes or Mozart. The costs of travel and access were high, at least compared to modern times. When you did arrive, the performance was often very exciting and indeed monumental. Sadly, the rest of the time you didn't have that much culture at all. Even books were expensive and hard to get. Compared to what is possible in modern life, you couldn't be as happy overall but your peak experiences could be extremely memorable, just as in the long-distance relationship.
<br /><br />
Now let's consider how living together and marriage differ from a long-distance relationship. When you share a home, the costs of seeing each other are very low. Your partner is usually right there. Most days include no grand events, but you have lots of regular and predictable interactions, along with a kind of grittiness or even ugliness rarely seen in a long-distance relationship. There are dirty dishes in the sink, hedges to be trimmed, maybe diapers to be changed.
<br /><br />
If you are happily married, or even somewhat happily married, your internal life will be very rich. You will take all those small events and, in your mind and in the mind of your spouse, weave them together in the form of a deeply satisfying narrative, dirty diapers and all. It won't always look glorious on the outside, but the internal experience of such a marriage is better than what's normally possible in a long-distance relationship.
<br /><br />
The same logic applies to culture. The Internet and other technologies mean that our favorite creators, or at least their creations, are literally part of our daily lives. It is no longer a long-distance relationship. It is no longer hard to get books and other written material. Pictures, music, and video appear on command. Culture is there all the time, and you can receive more of it, pretty much whenever you want.
<br /><br />
In short, our relationship to culture has become more like marriage in the sense that it now enters our lives in an established flow, creating a better and more regular daily state of mind. True, culture has in some ways become uglier, or at least it would appear so to the outside observer. But when it comes to how we actually live and feel, contemporary culture is more satisfying and contributes to the happiness of far more people. That is why the public devours new technologies that offer extreme and immediate access to information.
<br /><br />
Many critics of contemporary life want our culture to remain like a long-distance relationship at a time when most of us are growing into something more mature. We assemble culture for ourselves, creating and committing ourselves to a fascinating brocade. Very often the paper-and-ink book is less central to this new endeavor; it's just another cultural bit we consume along with many others. But we are better off for this change, a change that is filling our daily lives with beauty, suspense, and learning. 
</i></blockquote>
The full piece is much longer, but beautifully written and quite convincing.<br /><br /><a href="http://www.techdirt.com/articles/20091125/0114097077.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20091125/0114097077.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20091125/0114097077.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>learn-to-love-it</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20091125/0114097077</wfw:commentRss>
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<pubDate>Mon, 5 Oct 2009 06:40:00 PDT</pubDate>
<title>Is The Inefficiency Of Multitasking A Bug Or A Feature?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20091002/0345106406.shtml</link>
<guid>http://www.techdirt.com/articles/20091002/0345106406.shtml</guid>
<description><![CDATA[ There have been a bunch of studies recently claiming that multi-tasking and our constant use of technology harms our ability to concentrate or accomplish certain tasks.  A recent example is a study claiming that so much tech usage is <a href="http://news.bbc.co.uk/2/hi/uk_news/education/8256490.stm" target="_blank">harming our ability to learn</a> because kids can't focus as much on long form work.  Of course, I'm a bit skeptical of any such claims (almost all anecdotal) considering that actual studies have shown that <a href="http://www.techdirt.com/articles/20070309/120552.shtml">kids read more books</a> today than in the past.  And, it's not just kids.  More people are <a href="http://www.techdirt.com/articles/20090112/2218343387.shtml">reading books</a> than in the past in the general population as well.
<br /><br />
Still, there's another argument to be made also, which reader JJ recently pointed out.  Stowe Boyd notes that all of these types of studies miss the point, in that <a href="http://www.stoweboyd.com/message/2009/08/the-war-on-flow-2009.html" target="_new">personal efficiency may be less important than being more interactive</a>:
<blockquote><i>
Perhaps what we are doing has nothing to do with efficiency. I don't operate the way I do with the principal goal of speeding things up. My motivations are much more complex and diffused.
<br /><br />
I don't perceive what I am doing as multitasking, really. I am not trying to speed up how quickly I shift from one thing to another. Instead, I am involved in a stream of activities, in which other people figure prominently, either synchronously through direct discussion (a la Twitter or IM) or indirectly, through their writings and my responses.
<br /><br />
In many cases, I leave activities dangling because I don't know exactly how I feel about them. In some cases, I could resolve my feelings and take some action if I simply stopped other activities and focused solely on that activity, but in most cases that is not the case. And simply forcing myself to focus on the next thing in the activity would not lead to an acceptable or beneficial result, necessarily.
<br /><br />
It's like a painter with a number of works in process. My primary motivation is not getting a particular painting 'done', but adding dabs of paint that I feel are the right ones.
</i></blockquote>
I honestly had never thought of it this way, and I'll admit I'm not sure how I feel on this.  But it is an interesting way of looking at such things.  Obviously, in a work setting, personal productivity may matter.  But, in general -- just doing stuff online -- is it a problem that we multitask?  Or is that a feature?<br /><br /><a href="http://www.techdirt.com/articles/20091002/0345106406.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20091002/0345106406.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20091002/0345106406.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>questions-to-ponder...</slash:department>
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<pubDate>Thu, 19 Mar 2009 23:01:00 PDT</pubDate>
<title>Freeing Journalists From Newsprint's Straitjacket</title>
<dc:creator>Timothy Lee</dc:creator>
<link>http://www.techdirt.com/articles/20090316/1933274141.shtml</link>
<guid>http://www.techdirt.com/articles/20090316/1933274141.shtml</guid>
<description><![CDATA[ <p>One of the interesting things about the end of the Seattle Post-Intelligencer's print edition, which Mike <a href="http://www.techdirt.com/articles/20090316/1233254134.shtml">noted</a> on Monday, is how much more flexibility the PI will have to adjust to changing economic conditions now that it's an online-only publication. I don't think it's generally appreciated how constraining the newspaper format is. Readers expect a daily paper to be a certain size every day, and to arrive on their doorstep at a certain time every morning. Meeting those requirements involves a ton of infrastructure and personnel: typesetters, printing presses, delivery trucks, paper carriers, and so forth. To meet these infrastructure requirements, a paper has to have a minimum circulation, which in turn requires covering a wide geographical area. All of which means that as a daily paper's circulation falls below a certain threshold, it can lead to a death spiral where cost-cutting leads to lower quality, which leads to circulation declines and more cost-cutting. Of course, some papers manage to survive with much smaller circulations than the PI, but these tend to be either weekly papers (which tend to have a very different business model) or papers serving smaller towns where they have a <i>de facto</i> monopoly on local news.</p>

<p>These economic constraints, in turn, greatly constrain what journalists can do. They have a strict deadline every evening, and there are strict limits on the word count they can publish. Because newspapers have to target a large, general audience with limited space, reporters are often discouraged from covering niche topics where they have the greatest interest or expertise. Moreover, because many newspaper readers rely on the paper as their primary source of news, people expect their newspaper to cover a broad spectrum of topics: national and international news, movie reviews, a business section, a comics page, a sports page, and so forth. Which means that reporters frequently get dispatched to cover topics they don't understand very well and that don't especially interest them. The content they produce on these assignments is certainly valuable, but it's probably not as valuable as the content they'd produce if they were given more freedom to pursue the subjects they were most passionate about.</p>

<p>The web is very different. Servers and bandwidth are practically free compared with printing presses and delivery trucks, so news organizations of virtually any size&mdash;from a lone blogger to hundreds of people&mdash;can thrive if they can attract an audience. And thanks to aggregation technologies such as RSS and Google News, readers don't expect or even want every news organization to cover every topic. Here at Techdirt, we don't try to cover sports, the weather, foreign affairs, or lots of other topics because we know there are other outlets that can cover those topics better than we could. Instead, we focus on the topics we know the most about&mdash;technology and business&mdash;and cover them in a way that (we hope) can't be found anywhere else. In the news business, as in any other industry, greater specialization tends to lead to higher quality and productivity.</p>

<p>Moving online will give the PI vastly more flexibility to adapt to changing market conditions and focus on those areas where they can create the most value. The PI says they'll have about 20 people producing content for the new web-based outlet. That's a lot fewer than the print paper employed, but it's enough to produce a lot of valuable content. And now that they're freed of the costs and constraints of newsprint, and the expectation to cover every topic under the sun, it'll be a lot easier to experiment and find a sustainable business model.</p><br /><br /><a href="http://www.techdirt.com/articles/20090316/1933274141.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090316/1933274141.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090316/1933274141.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>low-overhead</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090316/1933274141</wfw:commentRss>
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<pubDate>Fri, 31 Oct 2008 10:44:00 PDT</pubDate>
<title>Economists Realizing That Current Music Industry Structure Leads To 'Sub-Optimal Outcomes'</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081031/0207002697.shtml</link>
<guid>http://www.techdirt.com/articles/20081031/0207002697.shtml</guid>
<description><![CDATA[ The music collection society MCPS PRS in the UK apparently had three economists coming from different viewpoints work together on a <a href="http://www.theregister.co.uk/2008/10/30/shadow_pricing_p2p/" target="_new">paper concerning the economics of the music industry on the internet today</a>.  It includes an economist from the collection society, one from the internet industry and one from the music industry.  While the resulting paper does have some good points -- such as being one of the few industry produced papers that doesn't try to ignore the fact that file sharing directly competes with things like iTunes -- it appears to have some weaknesses as well.
<br /><br />
The paper basically tries to describe the overall landscape for music on the internet, dividing it into three units (reflecting the three people working on the report): Music Service Providers (MSPs) such as Kazaa or iTunes (and, yes, it's impressive that they directly lump the authorized and unauthorized players together), Music Rights Providers (MRPs) such as ASCAP or other collections societies, and ISPs.  The paper then uses some basic game theory to note that the interactions between these three players will often lead to "sub-optimal outcomes."  No, really?
<br /><br />
Instead, they suggest that the entire incentive structure of the industry should be reconsidered -- which is something I clearly believe as well.  However, from the article, it looks like the approaches they line up <i>don't</i> do enough of that reconsidering.  Why?  Because they don't even seem to take into account the idea that (a) there are other players in the market that should be considered in the ecosystem and (b) one of the three legs of the stool set forth in the premise (the collections societies) may not be needed.  If you take them out of the equation, but plug in other components of the market (say, the musicians themselves) you can quite easily see the model working quite differently than what's described in the report.  Indeed, the options for creating win-win solutions become much clearer.  In ignoring the other aspects of the market, while not considering that these so-called MRPs may not be necessary in today's world, the report falls well short of actually laying out optimal solutions in the market.<br /><br /><a href="http://www.techdirt.com/articles/20081031/0207002697.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081031/0207002697.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081031/0207002697.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>you-noticed?</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20081031/0207002697</wfw:commentRss>
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<pubDate>Mon, 12 May 2008 13:39:00 PDT</pubDate>
<title>Why Is The FCC Subsidizing The Least Efficient Providers Of Rural Telco Services?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20080511/1424241077.shtml</link>
<guid>http://www.techdirt.com/articles/20080511/1424241077.shtml</guid>
<description><![CDATA[ The Universal Service Fund (USF) is a <a href="http://techdirt.com/articles/20060721/1413212.shtml">huge boondoggle</a> for telcos, who keep getting <a href="http://www.techdirt.com/articles/20070309/174931.shtml">more and more money</a> out of it, with <a href="http://www.techdirt.com/articles/20070115/085034.shtml">almost no oversight</a> into what's done with that money.  And, the way it's set up, it actually <a href="http://techdirt.com/articles/20060711/0245235.shtml">blocks</a> more innovative (and cheaper!) services from being used to improve connectivity in rural areas.  It's good to see others are beginning to notice this.  News.com is running an article from Gregory L. Rosston at Stanford who points out that the USF <a href="http://www.news.com/8301-10787_3-9940312-60.html?part=rss&#038;subj=news&#038;tag=2547-1_3-0-20" target="_new">rewards companies for being the least efficient providers</a>.  That is, by showing how much more it costs the telcos to provide for rural users, the FCC grants them even more money.  In other words, the less efficient they are, the more money they get.  Not exactly the type of incentives the FCC should be setting up -- but given FCC chair Kevin Martin's <a href="http://www.techdirt.com/articles/20051214/1631227.shtml">super chummy</a> relationship with the telcos, perhaps it's no surprise.<br /><br /><a href="http://www.techdirt.com/articles/20080511/1424241077.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20080511/1424241077.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20080511/1424241077.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>questions,-questions,-questions</slash:department>
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<pubDate>Fri, 22 Feb 2008 04:20:29 PST</pubDate>
<title>You're In The Wrong Business If You're Upset That Your Supplier Is More Efficient</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20080221/190602317.shtml</link>
<guid>http://www.techdirt.com/articles/20080221/190602317.shtml</guid>
<description><![CDATA[ Saul Hansell at the NY Times has an interesting blog post about how various value added resellers (VARs) of Postini's anti-spam email solutions are upset at Postini's new parent company, Google, <a href="http://bits.blogs.nytimes.com/2008/02/21/is-googles-enterprise-software-too-cheap/index.html?ex=1361336400&#038;en=bf01c40b766608ec&#038;ei=5090&#038;partner=rssuserland&#038;emc=rss" target="_new">for drastically cutting the prices on Postini's offerings</a>.  Basically, they're upset that it's much more difficult for them to make a profit, and also because Google can now more efficiently service smaller customers, who Postini used to ignore, leaving them to the VARs.  So, instead, these VARs are dropping Postini and looking for competitive vendors.  Hansell even wonders if Google will be forced to <i>raise</i> the price just to keep the VARs happy.
<br /><br />
My guess is that Google honestly couldn't care much less about what the VARs want.  It seems to believe that the service was priced artificially high in the first place, and the company can do much better dropping the price and making the offering much more widely available.  If VARs can't handle that, that's not Google's problem.  What's more interesting, though, is this idea that VARs now think the solution is to go to a more expensive Postini competitor.  Sure, it may seem like a better way to get the necessary margins, but eventually those efficiencies come home to roost, and customers will begin asking why they should pay so much to the VAR when they can just go direct to Google and buy Postini for a tiny fraction of the cost.  If your supplier is much more efficient and can drop the price of something supplied, the answer should never be to drop them and sign up with a much more expensive supplier.  You may fool some of your customers for a short period of time, but it's a losing long term bet.<br /><br /><a href="http://www.techdirt.com/articles/20080221/190602317.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20080221/190602317.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20080221/190602317.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>welcome-to-reality</slash:department>
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