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<title>Techdirt. Stories filed under &quot;conversation&quot;</title>
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<pubDate>Mon, 18 Mar 2013 11:10:38 PDT</pubDate>
<title>Join The Conversation On Keeping International Agreements From Restricting Internet Freedom</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20130317/22174522355/join-conversation-keeping-international-agreements-restricting-internet-freedom.shtml</link>
<guid>http://www.techdirt.com/articles/20130317/22174522355/join-conversation-keeping-international-agreements-restricting-internet-freedom.shtml</guid>
<description><![CDATA[ For quite some time, we've talked about how the entertainment industry has used international agreements as a way to force their agenda through various governments.  There's a great book, <a href="http://www.amazon.com/gp/product/1595581227/ref=as_li_ss_tl?ie=UTF8&#038;camp=1789&#038;creative=390957&#038;creativeASIN=1595581227&#038;linkCode=as2&#038;tag=techdirtcom-20"><i>Information Feudalism: Who Owns the Knowledge Economy?</i></a>, which details some of the history of how the entertainment industry has often driven international agreements, and then used those international agreements -- which they had a hand in writing -- to then demand changes to various laws to "meet our international obligations."  Just law week, I saw Bruce Lehman (at Santa Clara University's DMCA summit), the architect of the DMCA, flat out <i>admit</i> that he intentionally went to WIPO to get the 1996 WIPO Copyright Treaty passed as an "end run around Congress," since Congress wasn't interested in passing the DMCA.
<br /><br />
Just last week, we also highlighted how existing international free trade agreements <a href="http://www.techdirt.com/blog/wireless/articles/20130311/01344922277/government-might-want-to-legalize-phone-unlocking-unfortunately-it-signed-away-that-right.shtml">make it difficult</a> for Congress to fix something as simple as making it legal to unlock your mobile phones, even if the White House has come out <a href="http://www.techdirt.com/blog/wireless/articles/20130304/10334222192/white-house-says-mobile-phone-unlocking-should-be-legal.shtml">in favor</a> of it.  I'll have more on this little horror story shortly, but these kinds of examples should have us tremendously worried about various international agreements, from ACTA to TPP to the upcoming TAFTA covering Europe and the US.
<br /><br />
Given those concerns, the folks at Open Media have set up a <a href="http://openmedia.org/blog/lets-come-plan-stop-international-agreements-restricting-internet-freedom" target="_blank">day of discussion about how the public can stop international agreements</a> from restricting internet freedom.
<blockquote><i>
So we want your input: What do you think is the best way to stop these threats to Internet freedom? How can we best reach and engage more people in the battle to stop Big Media lobbyists and bureaucrats from censoring expression online?  
</i></blockquote>
They're hosting <a href="http://www.reddit.com/r/IAmA/comments/1ajboq/we_are_internet_freedom_advocates_and_online/" target="_blank">a Reddit AMA to discuss this</a> (I'm participating for part of the day), along with asking people to discuss anywhere else they would like as well: Facebook, Twitter, Google Plus, or right here in the comments.  The entertainment industry has had more or less free rein in helping to craft international agreements that pressure governments into passing laws in their favor for decades.  It's time we took that out of the secret back rooms, and let the internet-using public have its say in the matter.<br /><br /><a href="http://www.techdirt.com/articles/20130317/22174522355/join-conversation-keeping-international-agreements-restricting-internet-freedom.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20130317/22174522355/join-conversation-keeping-international-agreements-restricting-internet-freedom.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20130317/22174522355/join-conversation-keeping-international-agreements-restricting-internet-freedom.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>this-is-important</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130317/22174522355</wfw:commentRss>
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<pubDate>Thu, 7 Feb 2013 12:44:00 PST</pubDate>
<title>Iceland's MPAA Pirates Software; Tries To Defend Itself On Facebook; Runs Away</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20130207/03194721907/icelands-mpaa-pirates-software-tries-to-defend-itself-facebook-runs-away.shtml</link>
<guid>http://www.techdirt.com/articles/20130207/03194721907/icelands-mpaa-pirates-software-tries-to-defend-itself-facebook-runs-away.shtml</guid>
<description><![CDATA[ Via TorrentFreak we learn that SMAIS, the Icelandic equivalent to the MPAA, was recently called out for <a href="http://www.vb.is/frettir/80373/" target="_blank"><i>pirating some software</i></a>.   The software, made by Dutch company NICAM, is apparently used for setting up a labeling/rating system for content including movies, video games and more.  SMAIS agreed to license the software, which it received, but then it failed to make the payments.  Any of them.  At all.  A NICAM exec is quoted as saying:
<blockquote><i>
From the moment the contract was signed, everything went silent. There was no contact between SMAIS and us, unfortunately. We tried to contact them, but it didn't work.
</i></blockquote>
This, as you might imagine, caused a bit of an uproar in Iceland, with people speaking out against SMAIS.  In response, someone there (apparently without very much internet experience) decided the right thing to do would be to set up a Facebook account for SMAIS.  Now, if they could actually discuss the various issues, that might not be a bad idea.  But... that's not what happened.  After being bombarded with critical comments from others, SMAIS <a href="http://torrentfreak.com/anti-piracy-group-quits-facebook-after-4-days-130207/" target="_blank">shut down the Facebook account</a> with a snarky note about how they needed to hire someone to run the account, and also about how they have "lots to learn."  Though, they also claimed that "some freedom fighters think that only some voices have a place on Facebook."    Probably not the right spot for a bit of snarkiness, but perhaps it's not so surprising.<br /><br /><a href="http://www.techdirt.com/articles/20130207/03194721907/icelands-mpaa-pirates-software-tries-to-defend-itself-facebook-runs-away.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20130207/03194721907/icelands-mpaa-pirates-software-tries-to-defend-itself-facebook-runs-away.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20130207/03194721907/icelands-mpaa-pirates-software-tries-to-defend-itself-facebook-runs-away.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>so-much-for-that-plan</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130207/03194721907</wfw:commentRss>
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<pubDate>Fri, 11 Jan 2013 14:59:14 PST</pubDate>
<title>Time Warner's 'Conversation' Website Ditches All Comments; The Conversation Is Just Them To You</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20130110/14200921634/time-warners-conversation-website-ditches-all-comments-conversation-is-just-them-to-you.shtml</link>
<guid>http://www.techdirt.com/articles/20130110/14200921634/time-warners-conversation-website-ditches-all-comments-conversation-is-just-them-to-you.shtml</guid>
<description><![CDATA[ Last summer, we talked about a site that Time Warner Cable had launched called <a href="http://twcconversations.com/" target="_blank">Time Warner Cable Conversations</a>, which it insisted would be a "conversation" between it and the public.  As they put it, the goal was "to interact with our customers and to contribute to the on-going conversation about cable."  Except... as we noted at the time, they didn't seem to want to discuss what most customers wanted to talk about.  The "conversation" was limited to <a href="http://www.techdirt.com/articles/20120726/12063919844/time-warner-cable-is-ready-conversation-about-rising-costs-not-one-you-want-to-have.shtml">discussions about TV network deals</a>, just as they were fighting with Time Warner Cable about how much the various networks would cost.  If anyone wanted to "converse" about things they didn't like about Time Warner Cable, such as it's super low data caps, too bad.  The comments on the site were limited and heavily moderated.  Even friendly discussions about data caps were rejected.
<br /><br />
And, now, it appears that TWC has decided to make the "conversation" even less of a "conversation." It has <a href="http://stopthecap.com/2013/01/09/time-warners-conversations-website-goes-one-way-customer-comments-gone/" target="_blank">removed the ability to comment altogether</a>.  So, it's no longer a "conversation."  It's just a marketing brochure.
<blockquote><i>
This week we checked back and discovered the dialogue had decidedly turned one-way: namely from Time Warner Cable to you. The company deleted the few views that were published on cable television programming costs and removed its comment section altogether.
</i></blockquote>
Of course, this is how companies like TWC view "a conversation."  They talk.  You shut up and listen.<br /><br /><a href="http://www.techdirt.com/articles/20130110/14200921634/time-warners-conversation-website-ditches-all-comments-conversation-is-just-them-to-you.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20130110/14200921634/time-warners-conversation-website-ditches-all-comments-conversation-is-just-them-to-you.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20130110/14200921634/time-warners-conversation-website-ditches-all-comments-conversation-is-just-them-to-you.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>that's-not-a-conversation</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130110/14200921634</wfw:commentRss>
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<pubDate>Wed, 22 Feb 2012 15:01:57 PST</pubDate>
<title>Polish Prime Minister Steps Up His Anti-ACTA Efforts After Hosting 7-Hour Open Q&#038;A Via IRC</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20120222/01532117836/polish-prime-minister-steps-up-his-anti-acta-efforts-after-hosting-7-hour-open-qa-via-irc.shtml</link>
<guid>http://www.techdirt.com/articles/20120222/01532117836/polish-prime-minister-steps-up-his-anti-acta-efforts-after-hosting-7-hour-open-qa-via-irc.shtml</guid>
<description><![CDATA[ A few weeks ago, we noted that Poland's Prime Minister Donald Tusk had agreed to <a href="http://www.techdirt.com/articles/20120203/11115017653/poland-prime-minister-suspends-any-effort-to-ratify-acta-may-kill-acta-eu.shtml">suspend</a> attempts to ratify ACTA while he explored the details -- completely flip-flopping on his earlier adamant support for the agreement.  However, late last week he went even further.  Rather than just putting off the issue, he's now <a href="http://www.poland.pl/news/article,Prime_Minister_Wants_to_Reject_ACTA,id,468002.htm" target="_blank">actively campaigning against ACTA</a> throughout Europe.  While some are accusing him of bowing to public pressure and the protests throughout Poland (which wouldn't necessarily be a bad thing -- listening to the public and all), he insists that it had more to do with learning <a href="http://www.thenews.pl/1/9/Artykul/90889,PM-Tusk-says-ACTA-suspension-%E2%80%9Cnot-caused-by-external-pressure%E2%80%9D" target="_blank">more details</a> about the likely impact of ACTA.
<br /><br />
And here's the thing: unlike most other politicians out there, Tusk actually set up a <i>real</i> and <i>open</i> interaction with people online.  This happened a few weeks ago, but <a href="http://www.wired.com/threatlevel/2012/02/europe-acta/" target="_blank">Wired has the details</a>:
<blockquote><i>
On Feb. 6, all this activity culminated in an unprecedented conversation between Polish Prime Minister Donald Tusk and &#8212; for want of a better word &#8212; the internet, that lasted the better part of seven hours.
<br /><br />
People used social media to lob questions and comments, but when the anti-ACTA NGOs involved said Twitter and Facebook were not sufficiently open and transparent platforms for voicing public opinions and suggested IRC (Internet Relay Chat) the government agreed. #debataACTA and #debataACTA-pytania were set up on the IRC server of the political hacker group Telecomix, where a geekier set came to participate. The discussions were projected for the PM who answer questions and points for hours while the event was livestreamed and broadcasted over Polish TV and Radio.
</i></blockquote>
What strikes me as most interesting about all of this is that we've been suggesting a truly <a href="http://www.techdirt.com/articles/20120209/05141717709/open-offer-to-chris-dodd-cary-sherman-meet-internet-online-open.shtml">open and online meeting</a> concerning what the legacy entertainment industry players feel they need and how they want the internet to change.  And people keep insisting that using an open platform like IRC would never work... and yet here's an example where it clearly did.  It's really pretty amazing to see a head of state spend nearly seven hours discussing internet regulation/copyright issues with regular internet users via IRC... and having that have a real impact.  Impressive.<br /><br /><a href="http://www.techdirt.com/articles/20120222/01532117836/polish-prime-minister-steps-up-his-anti-acta-efforts-after-hosting-7-hour-open-qa-via-irc.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20120222/01532117836/polish-prime-minister-steps-up-his-anti-acta-efforts-after-hosting-7-hour-open-qa-via-irc.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20120222/01532117836/polish-prime-minister-steps-up-his-anti-acta-efforts-after-hosting-7-hour-open-qa-via-irc.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>wow</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120222/01532117836</wfw:commentRss>
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<pubDate>Wed, 18 May 2011 15:39:38 PDT</pubDate>
<title>NY Times Editor Claims Twitter Killing Conversation, While His Tweets Spawn Conversation</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20110518/11213214321/ny-times-editor-claims-twitter-killing-conversation-while-his-tweets-spawn-conversation.shtml</link>
<guid>http://www.techdirt.com/articles/20110518/11213214321/ny-times-editor-claims-twitter-killing-conversation-while-his-tweets-spawn-conversation.shtml</guid>
<description><![CDATA[ There's been some buzz about NYTimes Editor Bill Keller's recent column, in which -- in true curmudgeon fashion -- he posits that Twitter and such are a problem because <a href="http://www.nytimes.com/2011/05/22/magazine/the-twitter-trap.html?_r=1" target="_blank">they are killing deep conversation</a>:
<blockquote><i>
As a kind of masochistic experiment, the other day I tweeted  "#TwitterMakesYouStupid. Discuss." It produced a few flashes of wit ("Give a little credit to our public schools!"); a couple of earnestly obvious points ("Depends who you follow"); some understandable speculation that my account had been hacked by a troll; a message from my wife ("I don't know if Twitter makes you stupid, but it's making you late for dinner. Come home!"); and an awful lot of nyah-nyah-nyah ("Um, wrong." "Nuh-uh!!"). Almost everyone who had anything profound to say in response to my little provocation chose to say it outside Twitter. In an actual discussion, the marshaling of information is cumulative, complication is acknowledged, sometimes persuasion occurs. In a Twitter discussion, opinions and our tolerance for others' opinions are stunted. Whether or not Twitter makes you stupid, it certainly makes some smart people sound stupid. 
</i></blockquote>
He then compares this to claims heard in yesteryear about how calculators meant people weren't good at doing math in their head any more, and how future generations with their brains and retinal displays jacked directly into the network would make people bad at remembering stuff.  We've heard such claims before, but I think it misses the point.  Yes, it's important for people to be able to understand the basic building blocks of things like mathematics, but is it really such a horrible thing if you can free up that part of your brain and let it work on other tasks?
<br /><br />
As for the claims about the lack of deep conversations on Twitter, I think that's unnecessarily compartmentalizing communication.  Twitter isn't designed for deep conversations, so asking it to do deep conversations and mocking it for not doing so seems sort of silly, doesn't it?  And, yet, I know first hand that short bursts of conversations on Twitter have <i>resulted</i> in much deeper conversations outside of Twitter for me, as well as all sorts of connections to people and conversations I never would have had otherwise.  That those didn't all happen directly on Twitter seems entirely besides the point.  In many cases they happened <i>because</i> of Twitter, and that seems a lot more interesting and powerful than worrying about how some people sound "stupid" on Twitter.  Some people sound stupid off Twitter too.  Perhaps the problem isn't Twitter.<br /><br /><a href="http://www.techdirt.com/articles/20110518/11213214321/ny-times-editor-claims-twitter-killing-conversation-while-his-tweets-spawn-conversation.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20110518/11213214321/ny-times-editor-claims-twitter-killing-conversation-while-his-tweets-spawn-conversation.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20110518/11213214321/ny-times-editor-claims-twitter-killing-conversation-while-his-tweets-spawn-conversation.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>compartmentalism-in-140-characters</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20110518/11213214321</wfw:commentRss>
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<pubDate>Wed, 13 Oct 2010 05:35:56 PDT</pubDate>
<title>New York Times Insists It Can Stay Part Of The Conversation With 'First Click Free'</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20101012/02471611381/new-york-times-insists-it-can-stay-part-of-the-conversation-with-first-click-free.shtml</link>
<guid>http://www.techdirt.com/articles/20101012/02471611381/new-york-times-insists-it-can-stay-part-of-the-conversation-with-first-click-free.shtml</guid>
<description><![CDATA[ While I've still been linking to NY Times articles for Techdirt posts, if there are decent stories on the same subject elsewhere, I've been starting to use those other sources instead.  That's because I know we're getting closer and closer to 2011 -- when the NY Times has promised to lock up its content behind a paywall.  The company still keeps pretending that it can have the best of both worlds, and is apparently insisting that <a href="http://www.journalism.co.uk/2/articles/540891.php" target="_blank">the paywall won't remove it from the wider conversation</a> because it will allow a "first click free" sort of program, whereby you'll be able to read an article once if you click through from another site, before being asked to pay.  While that might make the NY Times comfortable, it doesn't make me comfortable at all.  If there are no other options, I may still link to NY Times content, but I'm certainly going to be a lot more cautious linking to it.  Why would I even risk pissing off my readers by a lockout when I can point them to another site that actually <i>wants</i> that traffic?<br /><br /><a href="http://www.techdirt.com/articles/20101012/02471611381/new-york-times-insists-it-can-stay-part-of-the-conversation-with-first-click-free.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20101012/02471611381/new-york-times-insists-it-can-stay-part-of-the-conversation-with-first-click-free.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20101012/02471611381/new-york-times-insists-it-can-stay-part-of-the-conversation-with-first-click-free.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>yeah,-good-luck</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20101012/02471611381</wfw:commentRss>
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<pubDate>Mon, 14 Jun 2010 04:41:47 PDT</pubDate>
<title>Twitter Is Like A Casual Conversation Among Friends Over Dinner</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100613/1601209793.shtml</link>
<guid>http://www.techdirt.com/articles/20100613/1601209793.shtml</guid>
<description><![CDATA[ I've noticed that whenever we mention Twitter on this site, we inevitably get some snarky comment from someone about how useless Twitter is.  It often seems to come from someone with a "been there/done that" attitude, but it really comes off quite like the folks who used to mock mobile phones as being useless, email as being useless, the web as being useless and blogs as being useless.  The fact is many, many, many people find all those things quite valuable, and these days you don't hear so many complaints about phones, email and the web being useless (you still sometimes hear people talking about blogs being useless).  One of the most common put downs of Twitter is that "I don't care about someone eating a tuna sandwich for lunch."  And, indeed, most people don't.  But if all you follow are people whose tuna sandwich lunches you don't care about, you're not using the tool correctly.
<br /><br />
Roger Ebert has been using Twitter quite a lot lately, and he came to it after being one of the Twitter-haters (like many people are), and he's now written eloquently about <a href="http://blogs.suntimes.com/ebert/2010/06/tweet_tweet_tweet.html" target="_blank">how he realized his initial thoughts on the service were wrong</a>:
<blockquote><i>
I vowed I would never become a Twit. Now I have Tweeted nearly 10,000 Tweets. I said Twitter represented the end of civilization. It now represents a part of the civilization I live in. I said it was impossible to think of great writing in terms of 140 characters. I have been humbled by a mother of three in New Delhi. I said I feared I would become addicted. I was correct.
</i></blockquote>
Now, part of that is the fact that he has lost his voice, which has made it difficult for him to have good face-to-face conversations, something that he can do on Twitter.  And it's that aspect of it that made him realize what a useful service it is:
<blockquote><i>
I am in conversation. When you think about it, Twitter is something like a casual conversation among friends over dinner: Jokes, gossip, idle chatter, despair, philosophy, snark, outrage, news bulletins, mourning the dead, passing the time, remembering favorite lines, revealing yourself. 
</i></blockquote>
A bunch of people sent this story over, and initially I wasn't sure if there was anything to say about it.  But those few lines above so accurately describe the value of Twitter that it seemed worthwhile to post.  I know it won't convince those who still see no need for the service, or those who feel the need to immediately put it down without additional thought, but for those who have found the service to be useful, the point Ebert makes above is what makes it so valuable.  For me, personally, I've found that those sorts of "conversations" have allowed me to stay much more in touch with friends and family around the world, while also making new friends and acquaintances along the way.  It really is just an ongoing conversation, and in a world where conversation matters (as I believe it does now, more than ever), the tools that make conversation easier are too important to simply brush aside as useless.<br /><br /><a href="http://www.techdirt.com/articles/20100613/1601209793.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100613/1601209793.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100613/1601209793.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>that's-it</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100613/1601209793</wfw:commentRss>
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<pubDate>Thu, 21 Jan 2010 12:12:00 PST</pubDate>
<title>The Value Of The Link vs. The Value Of The Content</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20100120/2313487851.shtml</link>
<guid>http://www.techdirt.com/articles/20100120/2313487851.shtml</guid>
<description><![CDATA[ At this point, we've probably discussed the newly planned <a href="http://www.techdirt.com/articles/20100117/2309157783.shtml">NY Times paywall</a> enough, but a blog post by Reuters' Felix Salmon made such a good point that it's worth highlighting.  In talking about the paywall, he notes, as I did originally, that <a href="http://blogs.reuters.com/felix-salmon/2010/01/20/the-nyts-paywall/" target="_blank">people have a lot less incentive to link to the NY Times</a> as they know it will be harder for others to make use of that link.  That I understood, but Salmon made a key point that I hadn't really thought about:
<blockquote><i>
I suspect that what's going to happen now is that as the moment of truth approaches, bloggers will increasingly search around for the NYT's replacement as online paper of record: the way that blogs work is that they're backed up by links to reliable sources, and a link is worthless if the person clicking on it risks running straight into a paywall, unable to read the information in question. <b>The NYT's journalism might well continue to be reliable, but its website won't be, any more.</b>
</i></blockquote>
That point highlights the difference between valuing the content vs. valuing the conversation (or even valuing enabling the conversation).  The top folks at the NY Times (and many other publications) seem to over-value the content and undervalue the conversation.  Thus, they think that the content needs to be paid for, but don't realize that they devalue their role in the conversation.
<br /><br />
If you want to make the bet that the internet is more about content delivery than conversation and communication, then perhaps this makes sense.  But, almost all signs point to the fact that it's the conversation that's the really important thing online, and devaluing that is almost certainly a mistake.<br /><br /><a href="http://www.techdirt.com/articles/20100120/2313487851.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20100120/2313487851.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20100120/2313487851.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>which-is-more-important</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20100120/2313487851</wfw:commentRss>
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<item>
<pubDate>Thu, 3 Dec 2009 09:51:00 PST</pubDate>
<title>Yes, We Can Write Our Opinions Without Contacting The Company We're Writing About First</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20091130/0854257133.shtml</link>
<guid>http://www.techdirt.com/articles/20091130/0854257133.shtml</guid>
<description><![CDATA[ This happens all too frequently.  I recently wrote a <a href="http://www.techdirt.com/articles/20091120/1614497033.shtml">short post</a> about something that was apparently happening with YouTube and soon after received an angry email from a PR person at the company first scolding me for not contacting Google PR first and then demanding that I insert some PR babble paragraph that said nothing that addressed the key questions raised in the post in "response."  This made no sense to me.  If I got something factually wrong, I have no problem having someone point out what was in error, but demanding that I first contact them and then include a meaningless statement is ridiculous.  If the PR folks have something to say, they're free to take it up <a href="http://www.techdirt.com/articles/20091118/1528166996.shtml">in our comments</a>.
<br /><br />
It seems that Michael Arrington, over at TechCrunch, has run into something similar (and I'm sure it happens to him all the time as well).  After briefly (really, in passing) mentioning the infamous Video Professor in his post on <a href="http://www.techcrunch.com/2009/10/31/scamville-the-social-gaming-ecosystem-of-hell/" target="_blank">marketing scams</a>, the company first tried to get him to post their response, and when he told them no (in less friendly words), the company <a href="http://www.techcrunch.com/2009/11/28/video-professor-washington-post-scamville/?utm_source=feedburner&#038;utm_medium=feed&#038;utm_campaign=Feed:+Techcrunch+(TechCrunch)" target="_blank">instead complained to the Washington Post</a>, who <a href="http://www.washingtonpost.com/wp-dyn/content/article/2009/11/01/AR2009110100018_pf.html" target="_blank">syndicated</a> the same TechCrunch post (as it has done for a while with TechCrunch posts).  The real issue, of course, is that The Video Professor didn't like getting called out on its marketing practices.  The company is notoriously sensitive over its reputation and has <a href="http://www.techdirt.com/articles/20070921/170536.shtml">gone legal</a> on people multiple times in the past.  At issue is the fact that people are told they're getting a "free" product, but don't realize they're really signing up to pay a lot of money if they don't follow the fine print carefully.  Arrington called this a "scam" and plenty of folks agree.  The Video Professor did not agree, but if that's the case, it has every right to clarify its own marketing material, rather than going after those who call them out on their less-than-clear practices.
<br /><br />
But the bigger issue with these types of situations is that companies need to realize that just because someone doesn't <i>like</i> the way you're acting and states an <i>opinion</i>, on that subject, it doesn't mean that they first need to contact you or get a meaningless PR quote from you.  You have a right to respond, but on your own website -- or within open comments if they're available (as they are on this site).  For too long, companies have hid behind bland PR statements and the willingness of the press to "balance" stories with an accusation and a denial, but no real effort to get to the bottom of things.  That's changing, and it's time that companies and their PR reps caught up to what's happening.<br /><br /><a href="http://www.techdirt.com/articles/20091130/0854257133.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20091130/0854257133.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20091130/0854257133.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>stop-telling-us-otherwise</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20091130/0854257133</wfw:commentRss>
</item>
<item>
<pubDate>Mon, 23 Nov 2009 09:55:00 PST</pubDate>
<title>Dear PR People: If Your Exec Has A Comment, Our Comments Are Open</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20091118/1528166996.shtml</link>
<guid>http://www.techdirt.com/articles/20091118/1528166996.shtml</guid>
<description><![CDATA[ One of the points we've tried to make around here regularly is that this blog is not a traditional journalism effort.  I am not a "reporter."  I do not go out seeking stories to report on.  I write about what I find interesting and I give my opinion on it -- and I do so in a way where I expect a discussion to happen in our comments from which we can all learn.  I find that to be a lot better of an experience for everyone involved than to go out talking to a bunch of people behind closed doors and then writing up a "one true report" on the matter that probably leaves out half of the interesting stuff.  Instead, I post what seems interesting and the comments are then very much a part of the story.
<br /><br />
I've written many times before that we get more than enough stories sent to us by readers -- and I find plenty of interesting stories myself.  I can't think of a single case where a PR person has turned me onto a PR story that I've cared about and hadn't already seen elsewhere.  But PR people still fill my inbox daily with stories about all sorts of stuff we'd never write about, because they clearly don't read the site.  They assume that any tech story is automatically relevant, so they spam me and probably 100 other sites.  Perhaps some of them care and find the emails useful, though I doubt it.
<br /><br />
In the last year or two, there's been a growing number of PR people who have moved on to a new tactic.  Since actually getting press to cover the company you're representing is difficult, they now send around emails to writers about certain news stories, saying that so-and-so exec at such-and-such company, which has absolutely <i>nothing</i> to do with the story at hand, is "available for comment" on this story.  So, for example, if two big companies announce a partnership, a PR person will send an email saying that some startup CEO in a market impacted by that partnership (barely), is "available for comment" about that partnership.  It's basically a desperate PR person's attempt to get some press for a client where none is warranted.
<br /><br />
Except, of course, we never quote people for posts here.  We're not reporters.  We're not looking for sources.  We write about our opinions on stories and that's it.  We'll quote another article, in order to comment <i>on it</i>, but we're not looking for sources at all.  If you read Techdirt, you'd know that.
<br /><br />
I recently put a message on Twitter about this, saying that, for all the PR people who had someone "available for comment" on stories,  the comments on Techdirt are enabled and open for them to comment on any story they feel is relevant.  It got a really good response on Twitter, so I figured I'd expand on it into a post.  If you are a PR person, and you represent someone who has "a comment" on a particular story, please point them to the site where they are free to comment away, along with everyone else, as a part of a conversation, not some PR effort.  And, please don't be offended if I just emailed you a link to this post in response to your offer to have some random exec "comment" on some unrelated story.<br /><br /><a href="http://www.techdirt.com/articles/20091118/1528166996.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20091118/1528166996.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20091118/1528166996.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>so-please-use-them</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20091118/1528166996</wfw:commentRss>
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<item>
<pubDate>Mon, 28 Sep 2009 09:02:00 PDT</pubDate>
<title>A Song For Lily Allen... And A Little Conversation</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090927/1825076330.shtml</link>
<guid>http://www.techdirt.com/articles/20090927/1825076330.shtml</guid>
<description><![CDATA[ All weekend, I've been inundated via email, Twitter, the submission page and more, from people all pointing me to musician Dan Bull's <a href="http://www.youtube.com/watch?v=HL9-esIM2CY" target="_new">brilliant musical "open letter" to Lily Allen</a> in response to the whole kerfuffle last week concerning Lily Allen's decision to speak out against musicians who said they disagreed with plans to kick file sharers off the internet.  I wasn't sure if it was worth posting, because I began to feel like some might view it as piling on -- and the purpose here was never to drag anyone down or abuse anyone.  I thought I had been clear about that in each and every one of my posts -- and, for the most part, all of the conversations and discussions I'd seen on the topic were quite reasonable and fair.  My posts never attacked Ms. Allen, but tried to raise the level of discourse, asking her to respond to <a href="http://www.techdirt.com/articles/20090923/1138026294.shtml">certain questions</a> -- and at the same time highlight how her position was, in fact, a bit hypocritical, seeing as she had been doing many of the same things that she said were destroying the industry.  
<br /><br />
And yet, with Ms. Allen shutting down the blog, and claiming it was because of "abuse," some people have started accusing me of "bullying" Ms. Allen.  An IP lawyer in our comments insists that I am somehow bullying her in simply asking questions.  One recording industry lawyer accused me of "leading" my "internet army" of "hackers" to "attack" any artist who agreed with Allen (<i>what?!?</i>).  Then there was the major publication that claimed that Techdirt was upset about Allen copying our blog post and that we had "suddenly discovered the power of copyright."  Apparently <a href="http://www.techdirt.com/articles/20090921/0527456270.shtml">reading comprehension</a> isn't a strong point there, seeing as we made no copyright claim at all, were happy that she copied our post, and merely used it as a <a href="http://www.techdirt.com/articles/20090924/0241556300.shtml">teaching moment</a> to show why everything wasn't nearly as clear cut as Ms. Allen believed.  Suddenly, just because Ms. Allen cried "abuse," despite no evidence of any actual abuse, her supporters started assuming that it must be me who was doing the "abusing."
<br /><br />
The whole thing has become rather insane, frankly.  But I'm not afraid to respond to folks who raise reasonable questions.  I don't shut down and hide when someone brings up points that weren't addressed.  Ms. Allen kicked this whole thing off and claimed she was just trying to start a discussion.  And we responded, by pointing out the inconsistencies in her position.  That wasn't an attack.  Plenty of people who first jump into a debate on copyright or file sharing don't fully understand the issues -- and the best way to help them get past those initial misconceptions is to ask important questions, and highlight how the issue is a lot more complex than it may appear at first blush.  The fact that Ms. Allen was distributing others' copyrighted music on her own, and used that to help build her popularity -- while now claiming that the same activity by others was destroying the opportunity for new artists made little sense -- and the double standard seemed worth calling out.  And, despite her deleting her blog, some actually <a href="http://prodge.blogspot.com/2009/09/lily-allens-delete-key-doesnt-work.html" target="_blank">saved many of the comments</a> on her blog.  And, again, they don't show "abuse," but thoughtful, reasoned argument along these lines -- none of which Ms. Allen has responded to as of yet.  That post, by the way, also highlights numerous factual errors in Ms. Allen's earlier responses.
<br /><br />
So, yes, I'm going to post this video, because I think it's great (and catchy) and because I think it does further the conversation, just not in the direction that Ms. Allen intended.  It's from a fan of Ms. Allen's work, and is endearing, not attacking.  It's entertaining.  It's free... and it got me to go and buy Dan Bull's first album, even though he's offering it up for free, too.  Ms. Allen wanted a conversation and she claims she wanted more new music.  Well, here's both in one shot:
<center>
<object width="480" height="295"><param name="movie" value="http://www.youtube.com/v/HL9-esIM2CY&#038;hl=en&#038;fs=1&#038;"></param><param name="allowFullScreen" value="true"></param><param name="allowscriptaccess" value="always"></param><embed src="http://www.youtube.com/v/HL9-esIM2CY&#038;hl=en&#038;fs=1&#038;" type="application/x-shockwave-flash" allowscriptaccess="always" allowfullscreen="true" width="480" height="295"></embed></object>
</center>
This isn't "abuse."  This isn't an "attack."  This is, as all of my posts on this subject have been, an attempt to get Ms. Allen to actually think through these issues and answer some questions which it appears she has not considered.  If reaching her by song is the way to do it, then that would be wonderful.  However, I fear that she's decided to declare victory and walk away, rather than address any of the points raised.
<br /><br />
While lots of people have picked up on various aspects of the song, the two points that I think are most relevant are pointing out that downloads don't equal sales, so stopping downloads (or kicking people off the internet) doesn't make people pay up.  This is a point we've been raising for ages, and no one ever responds.  The industry seems to think that magically people will start paying.  And yet, there's no evidence of that whatsoever.
<br /><br />
The second point is sarcastic, but is really a good one.  Dan Bull jokes that using the same logic of people who think that stopping piracy (as if that's possible) will make people buy more music, perhaps we should ban CDs, because (according to this logic) "then people would have to pay to see bands for real."  There's a huge disconnect here.  The people who think that blocking activity online (and, remember, study after study after study has shown that "pirates" end up spending a lot more on music) will drive more of some other buying activity have no sense of economic history.
<br /><br />
Taking away what fans want to do doesn't drive them to paying you more money.  It drives them towards others who actually treat fans right.  Like <a href="http://www.cdbaby.com/cd/danbull" target="_blank">Dan Bull</a>.<br /><br /><a href="http://www.techdirt.com/articles/20090927/1825076330.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090927/1825076330.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090927/1825076330.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>but-no-abuse</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090927/1825076330</wfw:commentRss>
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<item>
<pubDate>Fri, 21 Aug 2009 18:11:00 PDT</pubDate>
<title>Open Science And Closed Science: Aren't Papers Supposed To Be A Part Of The Conversation?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090820/0153145940.shtml</link>
<guid>http://www.techdirt.com/articles/20090820/0153145940.shtml</guid>
<description><![CDATA[ It's no secret that we've got some serious problems with the way the old school scientific journals work -- basically locking up scientific research rather than really living up to their mandate to spread scientific knowledge.  Stephen alerts us to a separate issue with traditional journal publications: how they handle the followup discussion.  There's a great blog post at Scienceblogs, that <a href="http://scienceblogs.com/clock/2009/08/not-so-self-correcting_science.php?utm_source=selectfeed&utm_medium=rss" target="_new">compares two separate journal articles</a> where readers felt that the results were falsified in some way (despite being peer reviewed).  In one, the scientist had to go to hell and back just to get the editors publish a comment questioning the original article.  In the second, even though the article was published in a journal, an outside blog post and its comments became an impromptu forum to question the data in the article -- with many scientists conducting the same experiment themselves and posting the results (including photos) in real-time.
<br><br>
The second one is obviously a lot more of the way research <i>should</i> work these days, though it shouldn't all be hidden in a separate site's comments.  If journals are serious about advancing knowledge, rather than locking it up, why not give up on the obviously faulty simple peer review process, and open up the content so that knowledgeable people can input their own thoughts in comments directly on the article in question?  Isn't that what knowledge exchange is supposed to be about?<br /><br /><a href="http://www.techdirt.com/articles/20090820/0153145940.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090820/0153145940.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090820/0153145940.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>rather-than-a-brick-wall</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090820/0153145940</wfw:commentRss>
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<item>
<pubDate>Fri, 1 May 2009 19:38:00 PDT</pubDate>
<title>The Conversation Is What Matters, From Learning To Journalism And Beyond</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090428/0300334677.shtml</link>
<guid>http://www.techdirt.com/articles/20090428/0300334677.shtml</guid>
<description><![CDATA[ A few months back, I wrote about how important <a href="http://www.techdirt.com/articles/20090218/0306463817.shtml">the conversation</a> here on Techdirt is for the overall site.  The blog posts here (and the discussion starters in <a href="http://www.insightcommunity.com/">the Insight Community</a>) are conversation starters.  They're to get a topic and a point of view out there, and kick off a further discussion that we can all learn from.  This still upsets plenty of people who want to pigeonhole us into being "journalists" who need to act in a certain way, and it's interesting to note that the pigeonholing seems to go the other direction as well: <a href="http://blog.topix.com/archives/000232.html" target="_new">many old school journalists <i>hate</i> the idea of being a part of the conversation</a>.  They see things like "comments" as something to avoid or to wade into only at your own risk.  Many refuse to read or respond to comments.
<br /><br />
But that's a huge problem, considering the business those news organizations are actually in: bringing together a community whose attention they can then sell in some manner.  If the folks who bring the community in then neglect that community, that community is going to go elsewhere.  The disdain many journalists seem to have towards their community shows through.
<br /><br />
However, I've had trouble getting across to some just how much value conversation really adds.  Yet, <a href="http://www.avc.com/a_vc/2009/04/let-the-students-teach.html" target="_new">Fred Wilson</a> just pointed me to a fascinating post about an <a href="http://blogs.salon.com/0002007/2009/04/25.html#a2369" target="_new">experimental schooling method</a>, whereby students who were doing well in certain classes no longer needed to attend the class.  This may sound counterintuitive, but what happened was that a group of students simply taught each other the curriculum, and then spent more time learning other subjects as well.  And, in teaching each other, they discovered that they learned much more themselves:
<blockquote><i>
Now our independent study group was a remarkable group of non-conformists, whose marks -- on tests we didn't attend classes for or study for -- were so high that some wondered aloud if we were somehow cheating. My grades had climbed into the low 90% range, and this included English where such marks were rare -- especially for someone whose grades had soared almost 30 points in a few months of 'independent' study. The fact is that my peers had done what no English teacher had been able to do -- inspire me to read and write voraciously, and show me how my writing could be improved. My writing, at best marginal six months earlier, was being published in the school literary journal. On one occasion, a poem of mine I read aloud in class (one of the few occasions I actually attended a class that year) produced a spontaneous ovation from my classmates. 
<br /><br />
The Grade 12 final examinations in those days were set and marked by a province-wide board, so universities could judge who the best students were without having to consider differences between schools. Our independent study group, a handful of students from just one high school, won most of the province-wide scholarships that year. I received the award for the highest combined score in English and Mathematics in the province -- an almost unheard-of 94%. 
</i></blockquote>
While I didn't go through a program like that, some of my own experiences have been similar.  In college, I was four semesters deep in statistics class before I took a job tutoring stats, and then eventually teaching an intro college class in statistics, and it wasn't until I tutored others and (finally) taught that class that I really understood many of the concepts that I'd supposedly "learned" in class.  In class, I did quite well, but it was because I'd learned how to get by and solve problems.  In actually teaching others, I was forced to really understand the subject so that I could actually answer the questions that came up.
<br /><br />
The same is true of posts here.  I had learned a lot about the economics of information and innovation in college, and then again working in Silicon Valley.  However, the more I wrote about these subjects on Techdirt, the more people challenged different ideas, and got me thinking more deeply about them and how to not just defend my positions (or to change them, if I was convinced otherwise), but to really understand the subjects much more deeply.  I've purchased more textbooks (and read them cover to cover) running this blog than I ever did in college or grad school -- and (this is the amazing part) even started recognizing where some of them have made <i>mistakes</i>.
<br /><br />
These discussions are like another graduate degree for me, because I constantly have to think, rethink, defend and truly <i>understand</i> the arguments I'm making.  It's hard to overstate how incredibly valuable that's been.  The fact that many journalists refuse to engage in that sort of conversation actually shows through in their work: they don't want to bother.  They like to position themselves as experts, but many don't really understand what they're talking about.  Engaging in the conversation may be a lot of work -- and, at times, it can be frustrating or seemingly pointless.  But, the massive amount of value I've received from those discussions -- just like the student in the story above -- is almost impossible to quantify.  People talk about the importance of ongoing education.  That's exactly what these conversations are for me.<br /><br /><a href="http://www.techdirt.com/articles/20090428/0300334677.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090428/0300334677.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090428/0300334677.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>don't-forget-it</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090428/0300334677</wfw:commentRss>
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<pubDate>Tue, 28 Apr 2009 09:58:00 PDT</pubDate>
<title>Can Employers Fire Workers For What's Said In A Private Online Group?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090427/0202074660.shtml</link>
<guid>http://www.techdirt.com/articles/20090427/0202074660.shtml</guid>
<description><![CDATA[ The Wall Street Journal has an article exploring an interesting lawsuit in New Jersey, concerning <a href="http://online.wsj.com/article/SB124045009224646091.html" target="_new">privacy of employee comments in a private forum</a> outside of work.  In this case, some workers at a restaurant had set up a private MySpace group where they discussed work, including patrons of the restaurant and their supervisors.  It's the typical sort of thing that people always joke about -- in the past, to each other in person, and these days online.  The whole thing was private, and a way of joking around/letting off steam -- but, of course, one employee showed a supervisor, who initially laughed it off.  However, the news spread up the chain of command, and the employee, who initially revealed the group, was forced to hand over her login to the group, which was used by the restaurant's managers, who then fired the creators of the group.  The fired employees claim that the info was accessed illegally, violating wiretapping laws.  That may be a difficult claim to substantiate, and could raise questions about what constitutes illegal access to such info (after all, the only reason supervisors found out in the first place was because one employee <i>voluntarily</i> shared the info).  Still, it does seem like quite an overreaction to fire the workers because of this group.<br /><br /><a href="http://www.techdirt.com/articles/20090427/0202074660.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090427/0202074660.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090427/0202074660.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>privacy-questions</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090427/0202074660</wfw:commentRss>
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<pubDate>Tue, 24 Feb 2009 12:29:34 PST</pubDate>
<title>It's The Conversation That Matters</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090218/0306463817.shtml</link>
<guid>http://www.techdirt.com/articles/20090218/0306463817.shtml</guid>
<description><![CDATA[ A few weeks ago I ended up having a back and forth email conversation with an IP lawyer who... well... disagrees with me on a lot of things.  He seemed particularly upset that I didn't go around and ask the experts or go into great detail researching minute side points on what I was writing about (even if those side points had nothing to do with the focus of the story).  I explained back to him the same thing I recently explained at <i>The State of the Net</i> conference: Techdirt is not a journalistic endeavor.  It's a conversation where I fully expect to get more out of the discussion in the comments and on other sites, than from anything I write personally.  That doesn't mean we don't take facts seriously.  Getting the story right is important, and we do research the key points concerning what we are discussing, but the useful thing about having this community of smart folks around is that <i>if</i> something is incorrect or if someone disagrees with me, they'll let us know -- and we all learn from it.  It's great.  The lawyer responded that he was "shocked" and told me that it was my obligation to carefully research every last detail before publishing anything or I had failed to live up to my "obligations."
<br /><br />
That's why it's great to see this post by Fred Wilson, discussing <a href="http://www.avc.com/a_vc/2009/02/from-blog-to-forum.html" target="_new">the value he gets out of his blog being a giant (brilliant) discussion</a>.  In fact, he talks about how he views it as a forum.  He even notes how he got trashed in a recent discussion because he didn't get some of the facts right.  But that's part of the <i>benefit</i> of a conversation.  If I'm talking to someone about an interesting topic, I don't spend hours researching the topic, I bring up what I've heard, express my opinion, and expect them to be able to add to the conversation -- even if it includes correcting factual inaccuracies.  Like Fred, that's part of what's so valuable about a community like Fred has built around his site, or that we've gathered here on Techdirt.
<br /><br />
Yet, there are still people in the world, like the lawyer above, who fail to understand this.  And that includes newspaper publishers as well -- who are so focused on some artificial standard of publishing, that they forget the community part.  You can see it in the <a href="http://www.onemanandhisblog.com/archives/2009/02/nuj_effing_blogs.html">comments on this post</a>, where an old school newspaper guy lashes out at bloggers and journalists who blog without living up to some mythological standard.  As I've said before, it's the community that's the most valuable asset of any news organization -- and part of engaging with that community is recognizing that they have a lot to add to the conversation -- and that means letting them in on the overall thought process.  It's not just about delivering them a final work.  Getting things right is important -- and I work hard to make sure that what I write is accurate.  But I'm confident that if I get something wrong, the community here is quick to step up with a correction (and sometimes an insult) -- and we all learn from it.  And that's what makes the conversation worthwhile.<br /><br /><a href="http://www.techdirt.com/articles/20090218/0306463817.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090218/0306463817.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090218/0306463817.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>join-it</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090218/0306463817</wfw:commentRss>
</item>
<item>
<pubDate>Mon, 23 Feb 2009 12:39:00 PST</pubDate>
<title>And Now It's Twitter That's Evil</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090223/1119193865.shtml</link>
<guid>http://www.techdirt.com/articles/20090223/1119193865.shtml</guid>
<description><![CDATA[ It's amazing how much people fear what they don't understand.  Every few years, there's something new to "fear" online -- and it's often backed up by quotes from clueless "experts" who buy into the fear rather than understanding what's actually happening.  When the internet was first becoming mainstream in the 90s, there was the hilariously wrong <a href="http://com.hilbert.edu/students/papers/carolina-2000/2000rimm.html" target="_new">Rimm Report</a>, which had politicians and the media in a big frenzy about how the internet was just a massive den of porn that needed to be stopped.  And, of course, more recently there's been similar attention paid to things like violent video games, despite the lack of evidence of any actual damage done to people playing such games.  A few years ago, it was <a href="http://www.techdirt.com/articles/20051027/2017228_F.shtml">blogs that were evil</a> ("an online lynch mob spouting liberty but spewing lies, libel and invective"), according to Dan Lyons, who at the time worked for Forbes, and later became famous <a href="http://www.techdirt.com/articles/20090208/1811243689.shtml">thanks to his blog</a>
<br /><br />
Now, it seems that the main target of today's <a href="http://www.techdirt.com/articles/20080711/0218421649.shtml">moral panic</a> is the various social networking sites.  Obviously, there's been a lot of <a href="http://www.techdirt.com/articles/20090113/1619263394.shtml">trumped up</a> complaints about sexual predators on social networks (despite the fact that, as social networks have become more popular the number of sexual offenses against children has been <a href="http://www.techdirt.com/articles/20081117/0107182845.shtml">dropping</a>).  However, in the last few months, we've been seeing various weak attacks on social networking from a variety of other perspectives -- often clearly written by folks who haven't actually used the sites in question very much.
<br /><br />
There was the claim that girls who used Facebook more often were <a href="http://www.techdirt.com/articles/20090202/0218393604.shtml">more depressed</a>, with the implication being that Facebook made them depressed, rather than the fact that those who were depressed may have turned to Facebook to talk to people and relieve their depression.  Then there was the ridiculously misleading reports last week, implying that social networks <a href="http://www.techdirt.com/articles/20090219/1637423836.shtml">could be harmful to your health</a>, though the real story turned out to be a lot more benign.
<br /><br />
The latest is a bit of fascinatingly yellow journalism out of the UK, where a reporter found a bunch of "experts" to opine on <a href="http://women.timesonline.co.uk/tol/life_and_style/women/the_way_we_live/article5747308.ece%3FSubmitted%3Dtrue" target="_new">why Twitter was only home to insecure losers</a>.  There are a bunch of hilarious quotes from people who apparently have never even used the service:
<blockquote><i>
"Twittering stems from a lack of identity. It's a constant update of who you are, what you are, where you are. Nobody would Twitter if they had a strong sense of identity." -- clinical psychologist Oliver James
<br /><br />
"Using Twitter suggests a level of insecurity whereby, unless people recognise you, you cease to exist. It may stave off insecurity in the short term, but it won't cure it." --  cognitive neuropsychologist Dr David Lewis
<br /><br />
"a way of making sure you are permanently connected to somebody and somebody is permanently connected to you, proving that you are alive. It's like when a parent goes into a child's room to check the child is still breathing. It is a giant baby monitor." -- book author Alain de Botton
</i></blockquote>
The author of the article then goes on to whine about how "mundane" messages on Twitter tend to be -- which is reminiscent of the old complaints about bloggers just blogging about their cats.  It's pretty clear that none of these folks have ever really used Twitter -- because they all seem to interpret it as being a <i>broadcast</i> mechanism, rather than a conversational one.  This isn't to say that Twitter is right for everyone, but most of the people who find value in it, find value in the conversational aspect of it, not that it "broadcasts" mundane facts of their lives.  I know that I've used it to become a lot closer to a number of people, because it allows me not to find out what they had for lunch today, but to converse with them more frequently and with much more depth and insight than I would have had the opportunity otherwise.  Sometimes, that's because of direct communications via Twitter, but often it's because of connections created because of Twitter -- such as realizing I'm in the same city at the same time as someone else I'd like to meet.  There are still plenty of people who hate Twitter, but it's difficult to take seriously people complaining about it when it seems quite clear they've never even bothered to use it.<br /><br /><a href="http://www.techdirt.com/articles/20090223/1119193865.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090223/1119193865.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090223/1119193865.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>we-fear-what-we-don't-understand</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090223/1119193865</wfw:commentRss>
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<pubDate>Tue, 10 Feb 2009 16:24:00 PST</pubDate>
<title>Using Twitter For Participatory Politics</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20090209/0320503701.shtml</link>
<guid>http://www.techdirt.com/articles/20090209/0320503701.shtml</guid>
<description><![CDATA[ While there are still some non-believers who continue to insist that there is nothing useful about Twitter, plenty of folks who have jumped in headfirst are finding new ways to make the service more useful every day.  Here's a recent example, from E-Media Tidbits, which reports that in the recent "state of the state" speech by Michigan Governor Jennifer Granholm, the governor's staff first announced a hashtag to be used in Twitter (<a href="http://search.twitter.com/search?q=%23MiSOTS">MiSOTS</a>), and then had the Govenor's staff adding the high points of the speech to Twitter as they came.  But the more interesting part is that <a href="http://www.poynter.org/column.asp?id=31&#038;aid=158090" target="_new">this created a real-time public participation and commentary</a> on the speech as it was happening.  Plenty of others used the official hashtag to respond to points and discuss what was going on in the speech in real-time, providing a fascinating play-by-play commentary of the address that would have been hard to do in any widespread manner previously (perhaps in a specialized chat room -- but that would have a much smaller number of users).  While it doesn't appear that the governor or her staff responded in real-time, it also gave them a very useful look at how people were perceiving the address, and also gave them people they could quickly follow up with in the future.  While I'm sure some Twitter doubters will still brush this off as nothing special, the ability to better communicate shouldn't be ignored or underestimated.<br /><br /><a href="http://www.techdirt.com/articles/20090209/0320503701.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20090209/0320503701.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20090209/0320503701.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>watch-this-space</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20090209/0320503701</wfw:commentRss>
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<item>
<pubDate>Tue, 16 Dec 2008 08:14:00 PST</pubDate>
<title>RIAA Just Keeps On Suing Students: Conversation At The End Of A Gun Barrel</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081215/1806163128.shtml</link>
<guid>http://www.techdirt.com/articles/20081215/1806163128.shtml</guid>
<description><![CDATA[ The folks at Warner Music Group insist that their efforts to convince universities to enforce a not-so-voluntary <a href="http://www.techdirt.com/articles/20081204/1534153023.shtml">"usage fee"</a> on all students is part of an attempt to start a <a href="http://www.techdirt.com/articles/20081208/1955023057.shtml">conversation</a> on new business models.  However, they conveniently leave important stakeholders (those who would be forced to shoulder the bill) out of such a conversation, and have <i>still</i> refused to actually participate here in the conversation.  So far, their only "participation" was having a PR person send a statement scolding me for daring to raise <a href="http://www.techdirt.com/articles/20081209/0144083060.shtml">questions</a> about such a plan.  Apparently, the sort of conversation Warner Music wants is one where everyone lines up and agrees with Warner Music.
<br /><br />
And, of course, it should surprise no one that the RIAA, where Warner Music has plenty of influence, is <a href="http://www.zeropaid.com/news/9895/Business As Usual As RIAA Targets ESU in P2P Lawsuit Campaign" target="_new">still out there filing more lawsuits</a>, even as Warner insists it's turned over a new leaf and is looking for a more reasonable solution.  In other words, this isn't a "conversation" at all.  It's a protection racket.  Warner Music and the other major record labels are just going to keep suing until people agree to hand them a big chunk of money, apparently.
<br /><br />
So, Warner Music, if you really want people to believe that you've turned over a new leaf, and that you're interested in a real conversation about new music industry business models, how about you call off the legal dogs and stop filing lawsuits against both individuals <a href="http://www.techdirt.com/articles/20080125/01330469.shtml">and companies</a> and actually <i>participate</i> in a conversation?  We're still more than willing to help facilitate such a conversation.<br /><br /><a href="http://www.techdirt.com/articles/20081215/1806163128.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081215/1806163128.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081215/1806163128.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>some-conversation</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20081215/1806163128</wfw:commentRss>
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<pubDate>Tue, 9 Dec 2008 10:16:41 PST</pubDate>
<title>Warner Music: Where's The Conversation?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081208/1955023057.shtml</link>
<guid>http://www.techdirt.com/articles/20081208/1955023057.shtml</guid>
<description><![CDATA[ Last week, we broke the story about a <a href="http://www.techdirt.com/articles/20081204/1534153023.shtml">presentation being given</a> to various universities about a music "tax" plan.  The plan presented wasn't any different from what Jim Griffin (who was hired by Warner to pitch exactly this plan earlier this year) has talked about in the past -- but Warner Music Group was quick to contact us and distance itself from the presentation -- despite the title of the presentation announcing that this was Warner Music Group's plan, and two full slides of "comments from WMG," with one of those slides suggesting people contact Griffin at WMG for more info.
<br /><br />
This week, a bunch of news organizations reported on the story -- with some, such as the <a href="http://chronicle.com/wiredcampus/article/3505/recording-industry-proposes-taxing-students-instead-of-suing-them">the Chronicle of Higher Education</a>, just repeating what was already known, while a few added to the story.  Wired <a href="http://blog.wired.com/business/2008/12/warner-music-gr.html" target="_new">discovered that the planned name</a> of the organization that would handle the "distribution" of funds would be Choruss.  It also found out that EMI and Sony BMG have already signed onto the plan, along with Warner, which initiated it.  Universal Music is the major label that's still holding out.  Apparently independent labels are able to join up, as well, but the terms aren't at all clear yet.
<br /><br />
Portfolio stepped up with its own discussion of the topic, highlighting a key point that I made to the Warner Music rep who called me: <a href="http://www.portfolio.com/views/blogs/the-tech-observer/2008/12/08/warnergriffin-music-tax-needs-public-debate">this conversation should be public</a>.  My conversation with Warner Music was off-the-record at their request, but I tried to defend posting the presentation by noting that this information should be discussed among <i>all</i> the stakeholders, rather than settled in a backroom deal like so many efforts by the recording industry.  Otherwise, the parties that are left out of the discussion (generally, consumers) are going to get screwed.
<br /><br />
In Jim Griffin's response to my post, he complained that: "At this early stage, many ideas may be discussed and discarded, but efforts to prematurely label or criticize the process only hinder achievement of constructive solutions."  I would say back, that, at this early stage, if ideas are being discussed and discarded, why not bring everyone here into the conversation, so that we don't feel like the fix has been put on us after the "finished product" is finally announced from high atop RIAA-mountain?  We're more than willing to help, right here on Techdirt.<br /><br /><a href="http://www.techdirt.com/articles/20081208/1955023057.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081208/1955023057.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081208/1955023057.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>let's-talk</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20081208/1955023057</wfw:commentRss>
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<item>
<pubDate>Wed, 29 Oct 2008 22:09:00 PDT</pubDate>
<title>Devices Monitor Whether You're A Good Conversationalist</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081027/0407552653.shtml</link>
<guid>http://www.techdirt.com/articles/20081027/0407552653.shtml</guid>
<description><![CDATA[ I'll admit that there are times when I've been known to take up more than my fair share of a conversation.  Usually, though, I only realize this after the conversation is over (such as when my wife points it out), though it is something that I try to watch.  However, some researchers at MIT are apparently working on devices that can <a href="http://www.nytimes.com/2008/10/26/business/26novelties.html?partner=rssuserland&#038;emc=rss" target="_new">better measure the dynamics of face-to-face conversation</a> and provide direct feedback to the speakers -- such as letting them know when they've been hogging the conversation and when to shut up.  As the article link above notes, there really hasn't been much done to regularly analyze and provide biofeedback on conversational techniques and the way that people interact on a regular basis.  In the past, it's mostly been limited to people being filmed doing some activity, and then reviewing the film later.  Having a better system for monitoring certain actions in real time could be quite useful in getting people to adjust their behavior.<br /><br /><a href="http://www.techdirt.com/articles/20081027/0407552653.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081027/0407552653.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081027/0407552653.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>that-could-be-useful</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20081027/0407552653</wfw:commentRss>
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<pubDate>Wed, 15 Oct 2008 11:00:00 PDT</pubDate>
<title>Insight Community Participation Directly Through Techdirt</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081014/173743.shtml</link>
<guid>http://www.techdirt.com/articles/20081014/173743.shtml</guid>
<description><![CDATA[ As you hopefully read in my last post about our <a href="http://www.techdirt.com/articles/20081014/164815.shtml">new branding</a>, Floor64 has separated out the <a href="http://www.insightcommunity.com/">Insight Community</a> brand from the Techdirt blog.  However, that doesn't mean the two won't still work together happily.  In fact, we're also launching a new effort today, that will allow Insight Community cases to appear directly within Techdirt.  You will see the first such integrated Insight Community case on the site in a short while.  
<br /><br />
<center><b>Starting a Real Conversation, Rather Than Advertising</b></center>
<br /><br />
The idea here is similar to what we started last week with American Express <a href="http://www.techdirt.com/articles/20081001/0445202427.shtml">sponsoring</a> an Insight Community case concerning how small businesses are responding to the current financial crisis, the results of which are <a href="http://blogs.openforum.com/2008/10/10/some-quick-tips-for-small-businesses-in-this-financial-crisis/">starting to appear</a> on American Express' Open Forum blog.  In situations like that, where we believe the wider Techdirt community would be intrigued by, and benefit from, the wider conversation, we'll be placing those cases directly on the Techdirt blog.  Thus, a selection of Insight Community cases that are relevant to the Techdirt community will start appearing directly on the blog, allowing members to jump right in to respond (and for non-members to join up and participate).
<br /><br />
This evolution fits in nicely as one of the many ways that the new Insight Community can be used by companies to generate insight and engage with the broader community.  Integrating Insight Community cases into Techdirt is based on our strong belief about content and its <a href="http://www.techdirt.com/articles/20080318/004136567.shtml">relationship to advertising</a>.  Traditional, annoying, intrusive advertising is a market that won't last -- especially in economically troubled times.  It's based on the false belief that there are still captive audiences.  
<br /><br />
While the online advertising market is still a big one, it's going to need to change.  It's entirely focused on a one way push.  Companies that buy advertising are pushing a message to an audience.  The site is just the one-way pathway to get to that audience -- and that audience often doesn't care about the message being pushed.  That's simply not that effective for the advertiser.  And yes, before people point it out, we do include some advertising on Techdirt, though we think that the companies buying those ads could spend their money more effectively by actually engaging the community here.
<br /><br />
<center><b>Engage the Community, Reward the Community and Get Value Back</b></center>
<br /><br />
So, rather than focus on that one-way street of merely pushing "message" at an audience, we believe strongly that the concept of "advertising" needs to diminish, and in its place, the focus should be on providing <b><i>good content</i></b> that provides <b>real value</b> to all participants.  That means not just viewing things as a one way street, but actually <b>engaging</b> the community of folks a company is trying to reach by getting back insight <i>from</i> them and then <i>rewarding</i> those in the community who provide that insight.  This is much more of a win-win situation than advertising.  It's about actually creating value -- about building an insightful discussion that everyone benefits from, and then making sure that those who participate can be rewarded both monetarily and through reputation, rather than just being seen as a "target" market.
<br /><br />
Thus, rather than focusing on "advertising's" one way street to pushing a message on our community, we're asking companies who are interested in the Techdirt community to actually <i>engage</i> with them via <a href="http://www.insightcommunity.com/">the Insight Community</a>, where not only can they start a real dialogue, they can learn from the community, gain valuable insights that can be used elsewhere, and reward the community for participating.  That seems a lot more effective and valuable than "advertising."  It's about good content and a real conversation where everyone benefits.<br /><br /><a href="http://www.techdirt.com/articles/20081014/173743.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081014/173743.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081014/173743.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>making-it-more-accessible-than-ever</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20081014/173743</wfw:commentRss>
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<pubDate>Fri, 22 Aug 2008 19:38:00 PDT</pubDate>
<title>Do People Still Write Letters To The Editor?</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20080822/0140562057.shtml</link>
<guid>http://www.techdirt.com/articles/20080822/0140562057.shtml</guid>
<description><![CDATA[ I had a somewhat surreal experience a month ago.  Out of the blue I received an email from someone from <i>Rolling Stone</i> magazine, saying that they wanted to know if I wanted to write a letter to the editor about an article in the upcoming issue -- and if I was interested they would ship me a copy of the magazine overnight.  There were a bunch of things about this that didn't make any sense.  First, they <i>solicit</i> letters to the editor?!?  I had no idea.  Second, they would <i>overnight</i> me a copy of the <i>physical</i> magazine?  Just send me a digital copy.  Finally, if I have something to say, I'm much more likely to just say it here than compose a "letter to the editor."  The whole thing was so confusing that I emailed back to make sure that they were serious, and to ask if they always solicit letters to the editor.  I didn't hear back for a bit, but a week later, a woman emailed back and said that they sometimes solicit letters from people to go along with the general letters they just get (she also pointed me to a URL since the article had been published in the interim, and there was no longer any need to overnight the magazine).
<br /><br />
However, since then I've been thinking about what an out-of-date concept the whole "letter to the editor" is, so it comes as little surprise that Vice magazine <a href="http://www.observer.com/2008/media/vice-readers-you-never-write">skipped the Letters to the Editor this month</a>, instead posting a <a href="http://www.viceland.com/int/v15n8/htdocs/mail-125.php">whining rant</a> online about how they don't get real letters any more:
<blockquote><i>
You know what? No letters page this month. You know why? Because we aren't receiving enough real letters. We mainly get emails now, and people don't think when they write emails. They just pump them out, which makes them hard to reply to. We sat here and looked at like 50 emails we've gotten in the last couple days and it was really depressing. It's like trying to come back to a burp or a fart. What can you say? "Nice fart"? "Subpar belch, but try again"?
<br /><br />
And we used to get great letters. They would arrive in decorated envelopes along with goofy little tokens, tchotchkes, gizmos, and gifts inside -- even cheap stuff like newspaper clippings or a photo or a drawing was nice. Now we just get retarded fucking emails...
</i></blockquote>
I guess if that were the situation, I could see going out and soliciting better Letters to the Editor as well, but the fact is the whole Letters to the Editor concept seems pretty antiquated at this point.  It was based on the premise that the magazine publishers and editors were the gatekeepers of the content, and if you didn't like it, you could potentially get your say in -- but only if they chose your comment out of a pile of others, and then it would likely be edited down anyway.  It wasn't a conversation.  It wasn't participation.  It was letting the riff raff have their carefully moderated say as filler.
<br /><br />
Of course, this sort of thinking can still be found in certain media industry folks who still pine for those "good old days" when people didn't really talk back.  Witness a recent column in Toronto's Globe and Mail where the author <a href="http://www.theglobeandmail.com/servlet/story/RTGAM.20080821.wolympicsblatchford21/BNStory/beijing2008/home">trots out the tired complaints about bloggers</a> that went out of style in 2004.  It's the usual stuff about how most blogging is crappy, and how <i>dare</i> the riff raff think that they have a voice:
<blockquote><i>
And now there is blogging, and comments. Readers may take 30 seconds to post a comment on a story or blog item that a writer dashed off in a minute. On The Globe website, our slogan is "Join the Conversation," but in the blogosphere, what follows isn't usually a conversation but a brief, ungrammatical shouting match. You can have more pensive chats in a bar fight.
<br /><br />
And journalism wasn't meant to be a conversation, anyway. It was maybe a monologue, at its most democratic a carefully constructed dialogue. If readers didn't like or agree with the monologues in paper A, they bought paper B. What was most important about their opinions was that they thought enough to spend the coin.
</i></blockquote>
There's also some nonsense about how people only have a finite number of things to say, and therefore you should save it for <i>important</i> publications like a magazine or a newspaper.  In other words, please shut up and let us go back to telling you what's important.  And then these old school media types wonder why we don't want to participate under their rules?<br /><br /><a href="http://www.techdirt.com/articles/20080822/0140562057.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20080822/0140562057.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20080822/0140562057.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>the-conversation-has-changed</slash:department>
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