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<title>Techdirt. Stories about &quot;uber&quot;</title>
<description>Easily digestible tech news...</description>
<link>http://www.techdirt.com/</link>
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<image><title>Techdirt. Stories about &quot;uber&quot;</title><url>http://www.techdirt.com/images/td-88x31.gif</url><link>http://www.techdirt.com/</link></image>
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<pubDate>Thu, 28 Mar 2013 13:03:00 PDT</pubDate>
<title>Taxi, Limo Trade Group Hates Innovative Upstarts, Labels Them 'Rogue Applications'</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20130327/02594322476/taxi-limo-trade-group-hates-innovative-upstarts-labels-them-rogue-applications.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20130327/02594322476/taxi-limo-trade-group-hates-innovative-upstarts-labels-them-rogue-applications.shtml</guid>
<description><![CDATA[ There's nothing like a bit of disruptive innovation to make the legacy players start busting out the old moral panics.  We've written a few times about the new generation of ride-for-hire and ride-share services, which are really disrupting the old taxi and limo business -- leading to all sorts of highly questionable lawsuits and attempts at regulating these new players into oblivion.  In almost every case, it seems quite clear that these attacks are not because the service is bad for consumers... but because it's disrupting traditional players who haven't innovated.  So, it came as little surprise this week to receive an email from the "Taxi, Limousine &#038; Paratransit Association" excitedly telling me all about a new paper they've issued with a giant "warning" about what they call "rogue apps."  Isn't that great?  Rather than innovative and disruptive services that consumers absolutely love, they just rebrand them as "rogue" apps and they can make them seem sssssssssssssscary.  The paper grades various new services, giving them a "red light," "yellow light" or "green light."
<br /><br />
Not surprisingly, the more well known apps -- Uber, SideCar, Lyft and Tickengo -- all have received the coveted "red light."  While according to the TLPA this means they're dangerous "rogue apps," to me it suggests that they're all doing something right.  They're providing services that people want that are more convenient or better priced than the old guard, which is why the old guard has to attack them.
<br /><br />
The key point they make is that these are all "unregulated" taxi services, which allows them to go into full out moral panic mode about how, without regulations, these services will likely take advantage of consumers.  The paper talks about threats of "criminal" drivers and the potential for meter rigging.  Of course, as we've seen in other industries, this seems like a clear case of businesses using regulations to <a href="http://www.techdirt.com/articles/20120627/00031719500/why-you-cant-braid-someones-hair-utah-money-without-first-paying-16k.shtml">keep out innovation and competitors</a>, rather than for a legitimate purpose.  Yes, many of those regulations were put in place for a good reason originally, yet many of those reasons really don't apply to these new services.
<br /><br />
In the past, you needed regulations to protect you from drivers taking extra long paths to where you wanted to go, driving poorly or charging too much -- because drivers could do that <b>and there was little recourse</b>.  But the thing about these new services, which rely heavily on online reputation systems, is that these reputation systems make the need for such regulations <i>much less necessary</i>.  The services, like Uber, set the price and poor drivers get booted from the system based on user reviews.  And, since most people who have a mobile phone these days to use one of these apps will <i>also</i> have GPS on those phones, people can self-monitor if the driver is taking a reasonable route.  Basically, the <b>original safety reasons</b> (which, again, may have made sense at the time) for many of those regulations simply may not really apply to these new services.  But rather than deal with that, the legacy players are doing what legacy players do: using those regulations to try to stomp out innovation and stifle competition.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20130327/02594322476/taxi-limo-trade-group-hates-innovative-upstarts-labels-them-rogue-applications.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130327/02594322476/taxi-limo-trade-group-hates-innovative-upstarts-labels-them-rogue-applications.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130327/02594322476/taxi-limo-trade-group-hates-innovative-upstarts-labels-them-rogue-applications.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>can't-beat-'em-in-the-market,-so...</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130327/02594322476</wfw:commentRss>
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<pubDate>Mon, 25 Feb 2013 03:37:14 PST</pubDate>
<title>Uber's CEO: Innovators Shouldn't Have To Ask For Permission Or Forgiveness</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20130130/18445721832/ubers-ceo-innovators-shouldnt-have-to-ask-permission-forgiveness.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20130130/18445721832/ubers-ceo-innovators-shouldnt-have-to-ask-permission-forgiveness.shtml</guid>
<description><![CDATA[ We've written a bunch about the disruptively innovative transportation company <a href="http://www.techdirt.com/blog/?company=uber">Uber</a>, which has been running into regulatory issues with multiple local regulators.  Andy Kessler recently had a fantastic <a href="http://online.wsj.com/article/SB10001424127887324235104578244231122376480.html" target="_blank">interview with Travis Kalanick, Uber's CEO</a>, concerning the regulatory battles he keeps running into.  If you've followed Uber over time, very little in the interview will be surprising.  It tells of Kalanick's past -- he was sued for $250 billion at one point for running Scour.com, an early file sharing site -- but also of his belief that these regulations are protectionism for legacy industries.
<br /><br />
One bit that struck me however, was his response to Kessler posing an expected question concerning Uber's penchant for launching first and dealing with the regulatory fallout later (well, and reaping the publicity rewards of complaining about being stifled by regulations):
<blockquote><i>
When I suggest to Mr. Kalanick that Uber, in the fine startup tradition, was using the "don't ask for permission, beg for forgiveness" approach, he interrupts the question halfway through. "We don't have to beg for forgiveness because we are legal," he says. "But there's been so much corruption and so much cronyism in the taxi industry and so much regulatory capture that if you ask for permission upfront for something that's already legal, you'll never get it. There's no upside to them."
</i></blockquote>
I think this is actually pretty important.  There's been plenty of talk about the importance of permissionless innovation and permissionless creativity.  That is very important.  But, somehow, we rarely talk about the flipside, which is that those engaged in creating wonderful and innovative things also should be proud of what they're doing, rather than feeling like they need to ask forgiveness for upsetting the apple cart.  Disruption is a messy business, but in the end it creates tremendous benefits for nearly everyone (except those who relied on the old way, and refused to change).  It's great to see a company like Uber leading the way.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20130130/18445721832/ubers-ceo-innovators-shouldnt-have-to-ask-permission-forgiveness.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130130/18445721832/ubers-ceo-innovators-shouldnt-have-to-ask-permission-forgiveness.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130130/18445721832/ubers-ceo-innovators-shouldnt-have-to-ask-permission-forgiveness.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>just-innovate</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130130/18445721832</wfw:commentRss>
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<pubDate>Thu, 31 Jan 2013 07:49:40 PST</pubDate>
<title>And... Yet Another Regulator Flips Out About Uber, Tries To Kill It</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20130130/18303421831/yet-another-regulator-flips-out-about-uber-tries-to-kill-it.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20130130/18303421831/yet-another-regulator-flips-out-about-uber-tries-to-kill-it.shtml</guid>
<description><![CDATA[ Here we go again.  Yet another local transportation regulator who either doesn't understand Uber or (perhaps more likely) understands it <i>all too well</i> has decided to give Uber all the free Streisand Effect publicity it needs to build its reputation in the market by trying to pass legislation to shut it down.  This time it's the Colorado Public Utilities Commission, which is looking to pass some <a href="https://www.documentcloud.org/documents/563520-122690162-colorado-puc-docket-no-13r-0009tr-with.html" target="_blank">new regulations</a> that effectively make it impossible for Uber to operate its innovative car/taxi service (which is incredibly popular with users) in Denver.  Of course, all this has really done is give Uber the perfect opportunity to <a href="http://blog.uber.com/2013/01/29/uberdenverlove/" target="_blank">get tons of attention for its service in Denver</a> as it urges Uber fans to speak out against the regulatory changes.
<br /><br />
Uber points out that the proposed changes will basically make its business model illegal in multiple ways -- saying that you can't price based on distance, effectively keeping Uber cars outside of downtown areas that taxis populate, and forbidding Uber's key relationship set up with drivers (independent partners).  As Uber points out, these rules don't serve any legitimate regulatory purpose other than to prop up the taxi business model and hurt the disruptive upstart:
<blockquote><i>
These rules are not designed to promote safety, nor improve quality of service.  They are intended to stop innovation, protect incumbents, hurt independent drivers, and shut down Uber in Denver.  
</i></blockquote>
Of course, we've seen this <a href="http://www.techdirt.com/blog/?company=uber">before</a>.  In a bunch of places where Uber operates, the service faces regulatory crackdown by local regulators who seem to do a lot more to protect incumbent taxi services than they do to figure out what benefits the users the most.  This gets back to that concept of <a href="http://www.techdirt.com/blog/innovation/articles/20121208/22042621314/corruption-laundering-art-manipulating-regulations-to-block-innovation.shtml">corruption laundering</a> that I've mentioned a few times.  The regulations can be presented as having good intentions: they want to protect riders from getting scammed by unscrupulous drivers, and they want to make sure the market is safe and efficient.  But, as with so many regulatory schemes, what can be positioned as having the best of intentions also serves a secondary purpose: to allow incumbents the ability to thrive, while blocking out competition and the impact of disruptive innovation.  That seems to be the case here yet again.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20130130/18303421831/yet-another-regulator-flips-out-about-uber-tries-to-kill-it.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130130/18303421831/yet-another-regulator-flips-out-about-uber-tries-to-kill-it.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20130130/18303421831/yet-another-regulator-flips-out-about-uber-tries-to-kill-it.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>regulation-2.0</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20130130/18303421831</wfw:commentRss>
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<pubDate>Thu, 6 Dec 2012 20:02:00 PST</pubDate>
<title>DC Makes It Official That Uber Is Legit</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20121205/02020321233/dc-makes-it-official-that-uber-is-legit.shtml</link>
<guid>http://www.techdirt.com/articles/20121205/02020321233/dc-makes-it-official-that-uber-is-legit.shtml</guid>
<description><![CDATA[ Despite some earlier legal <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">battles</a>, it appears that the Washington DC council has made it official that <a href="http://dcist.com/2012/12/uber_is_really_legal_in_dc_now.php" target="_blank">Uber should be fully legal to operate in the city</a>, providing easy rides for hire via your mobile phone.  Uber, of course, has run into problems with local regulatory boards across the country (though it frequently, and mostly successfully, turns those conflicts into marketing opportunities).  Still, it's nice to see DC figure out a way to make it clear that Uber is absolutely legal there.  Apparently the company had to agree to one "concession": to make sure that it really is serving all parts of the city, they had to build into the app a notice to report any discrimination.  Seems reasonable enough.  While I actually think Uber execs kind of enjoy butting heads with local officials, and rallying the legions of Uber fans behind the cause, I think they'd also agree that, in the long run, it's better for everyone to just have the damned service (which is pretty cool, honestly) be considered legal.<br /><br /><a href="http://www.techdirt.com/articles/20121205/02020321233/dc-makes-it-official-that-uber-is-legit.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20121205/02020321233/dc-makes-it-official-that-uber-is-legit.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20121205/02020321233/dc-makes-it-official-that-uber-is-legit.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>about-time</slash:department>
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<pubDate>Mon, 19 Nov 2012 03:35:45 PST</pubDate>
<title>California PUC Cracks Down On Innovative Ride Sharing Operations As Another Batch Of Taxi Drivers Sue Uber</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20121115/16194521069/california-puc-cracks-down-innovative-ride-sharing-operations-as-another-batch-taxi-drivers-sue-uber.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20121115/16194521069/california-puc-cracks-down-innovative-ride-sharing-operations-as-another-batch-taxi-drivers-sue-uber.shtml</guid>
<description><![CDATA[ We've covered the various <a href="http://www.techdirt.com/blog/?company=uber">regulatory and legal fights</a> that Uber has been dealing with lately.  The company, which basically has set up a super convenient way for people to book a ride (and, in some cases, taxis), keeps running up against a combination of local regulatory agencies who tend to feel that they get to lord over anyone who attempts to do anything involving driving people around for money, as well as existing limo and taxi providers who fear a more efficient system (especially when they profit off of inefficiencies).  Of course, <i>some</i> politicians and taxi/limo drivers recognize that greater efficiency is actually <i>good</i> for everyone, allowing a more convenient and useful system, and filling in gaps when regulated supply strains the system.
<br /><br />
However, too many are just focused on the status quo.  And this isn't to say that there isn't a place for regulatory bodies to ensure that cabs and limos are safe and that they don't take advantage of passengers.  But the line between protecting passengers and protecting legacy players from competition sure does become a blurry line very, very quickly.  And this week a bunch of these companies have run into legal problems on their home turf.  Uber, specifically, has <a href="http://gigaom.com/2012/11/14/cabbies-sue-to-drive-car-service-uber-out-of-san-francisco/" target="_blank">has been sued in San Francisco</a> by some cabbies demanding that the company be shut down.  They claim that Uber's car hailing service is really an unregulated taxi service, and thus, unfairly competing with them.
<br /><br />
Perhaps the bigger issue, however, is that the California Public Utilities Commission (PUC) has <a href="http://www.wired.com/business/2012/11/california-uber-uber/" target="_blank">fined Uber and two other companies, Lyft and SideCar</a> (who offer ridesharing).  As that Wired link notes, this seems to be a clash between two core concepts that seem to thrive in San Francisco: on the one hand, freedom to innovate and disrupt and, on the other hand, support in government intervention for the public good.  I'd argue that the two concepts aren't in quite as much conflict as the article suggests, if the intervention actually is for the public good.  The problem is that's not really clear here, and it's not hard to see how it's really for the sake of limiting competition.  
<br /><br />
SideCar points out that this is a case of regulators <a href="http://blog.side.cr/2012/11/14/sidecar-gets-20k-ticket-for-innovating-over-speed-limit/" target="_blank">not knowing</a> how to classify an innovation:
<blockquote><i>
asserting that we are operating a transportation carrier... is like saying Airbnb is a hotel chain, that Travelocity is an airline, or that eBay is a store
</i></blockquote>
Lyft, similarly, suggests that <a href="http://blog.lyft.me/post/35729018557/defending-lyft" target="_blank">there's a problem</a> in regulators taking a square peg and trying to shove it into a round hole, because they've never seen a square before:
<blockquote><i>
Transportation has historically been a highly regulated industry, and the existing regulations weren&#8217;t designed to imagine a world where two neighbors who have never met are able to connect within a matter of minutes to share a ride across town.
</i></blockquote>
Uber's CEO, Travis Kalanick, told Wired that the PUC fine is particularly ridiculous in its case, since it only works with drivers who are <i>already</i> regulated by the PUC.  It's just offering them another channel for finding customers.  But under the PUC's ruling, it appears that they want those people to be doubly regulated, which seems completely wasteful:
<blockquote><i>
Our contention is that if you read the regulations, such a notion doesn&#8217;t make sense. Are we supposed to give drivers a second drug and alcohol test? Are we supposed to have cars inspected by the DMV a second time after they&#8217;ve already inspected (our) partners&#8217; vehicles? 
</i></blockquote>
In the end, you have to wonder if the role that regulators have still makes sense for these kinds of innovators.  Yes, there are issues about safety and avoiding scams, but the various companies have <i>built in</i> systems to deal with that -- such as driver ratings and public reviews.  Those types of things weren't really possible in the past, which is why you needed a PUC to make sure taxidrivers weren't ripping people off.  But now the "PUC" can be <i>the public</i> itself.  But... that only works if you believe the regulations are supposed to help the public, rather than the legacy players.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20121115/16194521069/california-puc-cracks-down-innovative-ride-sharing-operations-as-another-batch-taxi-drivers-sue-uber.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20121115/16194521069/california-puc-cracks-down-innovative-ride-sharing-operations-as-another-batch-taxi-drivers-sue-uber.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20121115/16194521069/california-puc-cracks-down-innovative-ride-sharing-operations-as-another-batch-taxi-drivers-sue-uber.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>innovation-not-allowed</slash:department>
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<pubDate>Wed, 17 Oct 2012 03:32:17 PDT</pubDate>
<title>Can't Win 'Em All: Uber Gives Up Attempt To Do UberTaxi In NYC (For Now...)</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20121016/18380820726/cant-win-em-all-uber-gives-up-attempt-to-do-ubertaxi-nyc-now.shtml</link>
<guid>http://www.techdirt.com/articles/20121016/18380820726/cant-win-em-all-uber-gives-up-attempt-to-do-ubertaxi-nyc-now.shtml</guid>
<description><![CDATA[ We've talked about how innovative ride hailing company, Uber, was <a href="http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml">pushing regulatory boundaries</a> across the country, often showing how restrictive local regulators could be towards innovation.  In many cases, Uber has been able to generate enough public support that local taxi and limo regulators ended up <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml">backing down</a>.  But you can't win 'em all.  Uber has admitted that it's <a href="http://blog.uber.com/2012/10/16/ubertaxi-in-nyc-shutting-down-for-now-no-changes-to-ubernyc-black-car-service/" target="_blank">pulled the plug</a> on UberTaxi in New York City.  
<br /><br />
While Uber is most well known for its "black car" service, it's also been moving aggressively into the taxi world (which is why it's <a href="http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml">getting sued</a> in Chicago).  NYC's Taxi and Limo Commission (TLC) has fought against this move, since the law technically requires cabs to be hailed directly from the street -- and the TLC claimed that hailing from a phone violated that.  Uber, however, claims that the TLC has admitted privately that the service is legal.  Either way, the TLC threatened cabbies who used Uber, and that limited the number willing to take part, which probably made the service a lot less interesting for users.  And, for now, the service has shut down.
<br /><br />
The TLC, for its part, seems to suggest that this is only temporary, and it would like to bring such services back -- but it <a href="http://news.slashdot.org/story/12/10/16/2123245/uber-gives-up-on-new-york-taxi-service?utm_source=slashdot&#038;utm_medium=twitter" target="_blank">needs to conclude existing contracts</a>:
<blockquote><i>
"In recent months, as e-hail apps have emerged, TLC has undertaken serious diligence and is moving toward rule changes that will open the market to app developers and other innovators. Those changes cannot legally take place until our existing exclusive contracts expire in February. We are committed to making it as easy as possible to get a safe, legal ride in a New York City taxi, and are excited to see how emerging technology can improve that process. Our taxis have always been on the cutting edge of technological innovation, from GPS systems to credit card readers."
</i></blockquote>
Hopefully that's true, but the devil is in the details... we'll see what happens early next year.<br /><br /><a href="http://www.techdirt.com/articles/20121016/18380820726/cant-win-em-all-uber-gives-up-attempt-to-do-ubertaxi-nyc-now.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20121016/18380820726/cant-win-em-all-uber-gives-up-attempt-to-do-ubertaxi-nyc-now.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20121016/18380820726/cant-win-em-all-uber-gives-up-attempt-to-do-ubertaxi-nyc-now.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>more-regulatory-fighting</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20121016/18380820726</wfw:commentRss>
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<pubDate>Fri, 5 Oct 2012 18:36:59 PDT</pubDate>
<title>Chicago Taxi Companies And Riders Sue Uber For Targeting Cool Passengers</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml</guid>
<description><![CDATA[ We've written about innovative car service company Uber a few times before, though mostly for its bizarre <a href="http://www.techdirt.com/blog/?company=uber">run-ins</a> with local regulators, who often seem to think their job is to protect local taxi companies from innovative competition.  Uber, for what it's worth, has used many of these attacks as marketing vehicles to get more attention to their service, and the local regulatory agencies almost always seem to back down.  Of course, most people recognize that these agencies are often just doing the bidding of local cab companies.  In Chicago, it appears that the cab companies have taken matters into their own hands <a href="http://gigaom.com/2012/10/05/chicago-cabbies-sue-hip-car-service-uber-for-pocketing-50-of-driver-tips/" target="_blank">and have sued Uber directly</a>.
<br /><br />
You really have to read the full complaint below, as it is a classic case of an industry being disrupted and lashing out at the disruptive player, repeatedly screaming "but you can't do <i>that</i>!" out of sheer jealousy and spite.  It really is just a litany of claims about why they just don't like Uber.  First, they whine that Uber "misleads" customers by comparing itself to taxi and livery services, even though it's somewhat innovative system is to actually empower independent drivers.  But that's not actually hidden.  And, um, I'm not sure why the taxi companies have any standing to complain about that.
<br /><br />
Next, it argues that Uber charges too much, and adds a 20% gratuity.  Again, all of this is clearly laid out to users of Uber's service.  If they're willing to pay what Uber's rates are, then what's the problem?  And again, if anyone has standing on that, it would be the users, not the cab companies -- and we'll discuss the fact that some users are suing too in a moment.  There are a number of other complaints will all just seem like sour grapes.
<br /><br />
My favorite part, though, is the claim that Uber "illegally discriminates against people without credit cards and smartphones."  Did you know there was such a thing?
<blockquote><i>
While Uber advertises itself as &#8220;Everyone&#8217;s Private Driver&#8221;&#8212;that is in fact a
gross mischaracterization as Uber only chooses to cater to what it perceives as the
technologically elite and well-off individuals. It is obvious that through Uber&#8217;s marketing it
caters to young, hip, urban professionals, which is perfectly reasonable on the livery side. But
using the publicly regulated (and limited number) taxis in order to create a two tier system&#8212;
&#8220;high quality taxis&#8221; for the &#8220;haves&#8221; and the remainder for the &#8220;have nots&#8221;&#8212;runs contrary to the
many ordinances enacted in Chicago to ensure non-discriminatory service for everyone in
Chicago, not just those &#8220;cool&#8221; enough to use Uber.
</i></blockquote>
The one area that does seem a little iffy on Uber's part is that it signs up cab drivers who work for some of these companies that are suing -- and Uber's website (in at least one place) seems to imply that it has "partnered" with different cab companies, when the reality is that it lets the drivers sign up themselves.  I could see where the cab companies may have a legitimate beef if their brands are falsely implied to be associated with Uber's.
<br /><br />
That said, all of this just really seems like jealous taxi companies.  Uber offers a useful service for those who want it.  It's actually somewhat expensive -- and that's why plenty of people I know don't use it.  But if you're willing to pay for the convenience, many, many customers seem to like it.  It really is quite convenient.  Either way, most of these complaints seem like the ones that either consumers should be making... or that local regulators should be making.  I don't see how the taxi companies have any standing on most of the issues -- with the one about the implied "partnerships" being a possible exception.
<br /><br />
Of course, on that point about users having standing... in an amazing coincidence... some Uber users have also picked the same week  <a href="http://www.redorbit.com/news/technology/1112705260/chicago-passengers-take-legal-action-against-uber/" target="_blank">to file a class action lawsuit against Uber</a> in Chicago, claiming that its charges are "deceptive."  Of course, the actual fees are not, in fact, deceptive.  They're very clearly laid out on Uber's site.  So, instead, the lawsuit claims that the deceptive bit is that they add a 20% gratuity (again, clearly disclosed on the site) <b>but</b> that the driver only gets half of that gratuity. 
<br /><br />
They're arguing that this is really charging higher metered rates.  But given that what the user pays is all completely disclosed, I'm still at a loss as to what the problem is.  The user isn't deceived about the rates they pay.  They're quite clear.  Given the timing of the two lawsuits, it certainly feels like the cab companies may have helped "set up" users to complain.
<br /><br />
In the end, the whole thing is unfortunate, and yet another sign of legacy industries unwilling to compete in the market.  Uber offers a decent product.  The price is high, and some people are willing to pay that price.  If cab companies competed effectively (and they already have the price advantage), then there wouldn't be a problem.  But, Uber's discovered that people like to pay for convenience and these cab companies apparently aren't well set up to deal with that.  Rather than adapt, they're suing.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20121005/17023320623/chicago-taxis-companies-riders-sue-uber-targeting-cool-passengers.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>how-dare-they!</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20121005/17023320623</wfw:commentRss>
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<item>
<pubDate>Fri, 21 Sep 2012 13:32:51 PDT</pubDate>
<title>Uber's Most Important Innovation: Highlighting Totally Bogus Local Restrictions</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml</link>
<guid>http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml</guid>
<description><![CDATA[ It's baaaaaaack.  Despite a <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">summer uproar</a> that caused the DC taxicab commission to <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml">dump</a> a proposed plan that would have artificially kept Uber's prices high, the commission <a href="http://www.slate.com/blogs/moneybox/2012/09/20/uber_vs_the_dc_taxi_commission_new_rules_designed_to_kill_uber_s_business.html" target="_blank">is back</a>, and it's got another <a href="http://newsroom.dc.gov/show.aspx?agency=dctaxi&#038;section=2&#038;release=23688&#038;year=2012&#038;file=file.aspx%2frelease%2f23688%2fChapter%252014%2520Proposed%2520Rulemaking%2520Sedan%2520Class.pdf" target="_blank">(bad) proposed rule</a> (pdf) that would make life difficult for Uber and its independent drivers.
<br /><br />
If you're unfamiliar with Uber, it's a pretty great service that makes it really easy to use your phone to get a car (usually a black car akin to a typical car service, but in some cases smaller cars or even actual cabs).  Users have a credit card on file, so you never have to even handle payment stuff as it's all done automatically.  It's also been innovative in how it works with drivers, who are independent contractors.  Using Uber is more expensive than a cab, but it's so easy and useful that almost everyone I know who uses it, loves it.
<br /><br />
However, taxi and limo services are some of the most highly regulated local markets out there, and Uber just keeps running up against those random or pointless rules and regulations.  In this case, the new DC rules clearly seem designed to mess with Uber.  Among some other things, it would require drivers to give riders a paper receipt, and would also say that you can't have a car business with fewer than 20 cars.  That really mucks with the way Uber partners with drivers, who are often one-man (or woman) shops, doing this to make money.  But, in some cases, they can also allow someone to build up their own "fleet" of cars, but which operate via Uber's platform.   But under these rules, it may be difficult for drivers, or for entrepreneurs buying up a few cars, to really embrace this model.  Finally, the new rules prohibit dropping people off outside of DC by saying you have to stay within the territory you're registered in.
<br /><br />
For its part, the DC taxicab commission <a href="http://www.washingtoncitypaper.com/blogs/citydesk/2012/09/20/new-regulations-could-finally-kill-uber-in-d-c-says-ceo/" target="_blank">disagrees with Uber's assessment of the new rules</a> expressing a clear bit of frustration with the company:
<blockquote><i>
"They don't what they're talking about," Linton says. "They often don't know what they're talking about."
</i></blockquote>
He also pushed back on a few other points:
<blockquote><i>
According to Linton, the regulations would still allow for independent sedan operators with one car, and would only eliminate companies with a handful of cars that he says most frequently try to game the system. Linton says paper receipts will prevent drivers from charging for miles they didn't drive, and the regulations will only prevent sedans from operating in jurisdictions they aren't registered in&#8212;i.e., an Uber trip from Maryland to D.C. could be driven by a car from Maryland or D.C., but not from Virginia.
</i></blockquote>
In other words, he's got perfectly good reasons that the rules aren't bad... except for the simple fact that none of his explanations make sense.  Even if it does allow single car operators, why should it be illegal to own between 2 and 19 cars?  They say the smaller shops often game the system -- but in that case, go after them for such gaming of the system.  Don't completely wipe out all the other good players with such a broad blanket ban.  As for paper receipts... huh? I don't see how a paper receipt prevents a driver from overcharging.  Even worse, this somehow suggests that Uber's drivers are doing that.  But I've never seen or heard any such complaints against Uber.  Is there anyone clamoring for a paper receipt from Uber?  And, if there are such mysterious people out there... um... is it really that important to pass a rule for them?
<br /><br />
Honestly, these rules seem much more designed -- as so many rules are -- to protect legacy players against upstarts like Uber.
<br /><br />
And, of course, this is happening all over the place.  We already covered the situation in <a href="http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml">Boston</a>, but there was recently a similar mess <a href="http://www.huffingtonpost.com/2012/09/06/taxi-hailing-app-uber-new-york-city_n_1862249.html" target="_blank">in New York City</a> where Uber partners with real cabs (as opposed to car service cars), but which the city is trying to block. 
<br /><br />
All of these efforts seem like crony capitalism at its best: taking existing inefficient systems, and then blocking unique innovators, whose customers seem pretty damn happy for the most part.  Uber, of course, long ago realized something very simple: even though it's fighting these battles on every front, the publicity from it is the best advertising it could ever get.  In fact, we've heard that the use of the service tends to go up significantly after such fights.  This, of course, frustrates Uber-critics on things like the taxicab commission, as they suggest that Uber complains about these things solely for the publicity.  Even if that <i>was</i> the case, I don't see how Uber's wrong.  If it gives them publicity for a service people like, more power to them.  The real question should be why we still allow such a blockade on innovation by various taxi commissions.<br /><br /><a href="http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20120921/01352320456/ubers-most-important-innovation-highlighting-totally-bogus-local-restrictions.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>keep-it-up</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120921/01352320456</wfw:commentRss>
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<item>
<pubDate>Wed, 15 Aug 2012 16:37:14 PDT</pubDate>
<title>Massachusetts Realizes That Maybe GPS Isn't Too Newfangled After All; Reverses Order &#038; Allows Uber</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20120815/15565520065/massachusetts-realizes-that-maybe-gps-isnt-too-newfangled-after-all-reverses-order-allows-uber.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20120815/15565520065/massachusetts-realizes-that-maybe-gps-isnt-too-newfangled-after-all-reverses-order-allows-uber.shtml</guid>
<description><![CDATA[ Well, that was fast.  It seems that Uber, the innovative new transportation offering, keeps running into local regulatory problems... but as soon as the public gets wind of these, the local governments back down.  Last month, it was DC <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml">backing down</a> on a bill that would <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">artificially inflate</a> Uber's prices.  And now, it's Massachusetts.  Yesterday, we noted that the <strike>Luddite Council</strike> "Sealer of Weights &#038; Measures" had ruled that Uber had to shut down in Boston and Cambridge because <a href="http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml">of these newfangled "GPS"</a> things (and it didn't even know what GPS stood for).
<br /><br />
And... just like that, the "Division of Standards" has <a href="http://www.mass.gov/ocabr/docs/dos/massachusetts-gives-green-light-for-uber-technologies.pdf" target="_blank">issued a "modified hearing decision"</a> on the matter, in which it realizes that perhaps GPS isn't such a crazy, awful, dangerous technology after all.  Apparently after re-examining "relevant amendments to Handbook 44 by NIST and NCWM" (National Institute of Standards &#038; Technology and the National Conference on Weights and Measures), they've decided that Uber can continue to operate, granted "provisional" approval, which is "pending the outcome of the NIST study and/or the establishment of any standards for the use of such systems."
<br /><br />
In other words, crisis averted for now, but wouldn't it be better for local regulatory agencies to think these things through a bit more in the future rather than defaulting to banning any new and innovative offerings?<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20120815/15565520065/massachusetts-realizes-that-maybe-gps-isnt-too-newfangled-after-all-reverses-order-allows-uber.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120815/15565520065/massachusetts-realizes-that-maybe-gps-isnt-too-newfangled-after-all-reverses-order-allows-uber.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120815/15565520065/massachusetts-realizes-that-maybe-gps-isnt-too-newfangled-after-all-reverses-order-allows-uber.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>uber-onward</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120815/15565520065</wfw:commentRss>
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<pubDate>Tue, 14 Aug 2012 15:23:21 PDT</pubDate>
<title>Boston Shuts Down Uber Because Massachusetts Doesn't Approve Of The GPS</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml</link>
<guid>http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml</guid>
<description><![CDATA[ We've written plenty of stories about ridiculous (and ridiculously slow to adapt) government policies that simply don't keep up with the times, which then hinder new, innovative and disruptive services.  One company that seems to be running into such things all the time is Uber, who is taking on local state and city regulations around the country as it tries to offer its innovative (and quite useful) transportation service in various metropolitan areas.  You may remember the big <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">fight in DC</a> about some regulations that would have hindered Uber by forcing it to charge high prices.  Up in Boston, things are even more bizarre.   The company has been effectively <a href="http://blog.uber.com/2012/08/14/uber-boston-has-been-served/" target="_blank">told to cease and desist from offering its service</a>.  This has happened elsewhere, due to various silly regulations regarding cab and livery services, but in Massachusetts they seem to do everything in an especially screwed up manner and this is no exception.
<br /><br />
The reason Uber can no longer serve the Boston region: <i>Because they were making use of this crazy newfangled technology called "GPS" to measure the distances that cars traveled for the purpose of billing users</i>.
<br /><br />
It seems that the Massachusetts Division of Standards, and its laws covering "weights and measures," is so out of date that it has not been updated to recognize GPS as an appropriate "weight and measure" system for distance.  As if to prove just how incredibly out of touch these folks are, in the official letter ordering Uber to stop service, they repeatedly refer to the iPhone as an "I phone."  They also refer to the Global Positioning <b>System</b> as the Global Positioning <b>Services</b>.  These are the people in charge of killing off innovation.  Incredible.
<br /><br />
Basically, the state had someone sign up for Uber, take a ride in the car as a "sting" (one of the people in the car's job title is -- and I'm not joking -- the "Sealer of Weights &#038; Measures") and then cite the driver after seeing that he (*gasp*!) used a GPS device on his phone to measure the distance traveled.  When Uber pointed out that GPS has been around and widely used for decades, the Massachusetts Division of Standards argued that may well be... but since GPS is not for commercial purposes they can't accept it.  Seriously.
<blockquote><i>
Global Positioning Services (GPS ) technology is not an issue as it is and has been widely used in non-commercial applications for a number of years.  However, GPS has not been used in commercial applications for assessing transportation charges until Uber Technologies, Inc. introduced its use for this purpose.  The major problem at this time is the fact that there are no established measurement standards for its current application and use in determining transportation costs similar to that of approved measurement systems for taximeters and odometers.  Massachusetts law does not sanction unapproved devices for use in commercial transactions.
</i></blockquote>
The idea that GPS isn't used in commercial applications is silly.  GPS has been widely used by the military for decades and has been used in commercial applications for quite some time as well.  It's beyond silly to think that because some clueless "Sealer of Weights and Measures" is still focused on last century's technology that GPS is not a viable (or even common) technology for this purpose.   This seems like a clear case of a totally out of date bureaucracy actively hindering innovation for no reason other than general luddism.<br /><br /><a href="http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20120814/14441720049/boston-shuts-down-uber-because-massachusetts-doesnt-approve-gps.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>no,-seriously</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120814/14441720049</wfw:commentRss>
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<pubDate>Wed, 11 Jul 2012 11:45:00 PDT</pubDate>
<title>The Real Battle: Permission vs. Innovation; Lawyers vs. Innovators</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20120711/02293319659/real-battle-permission-vs-innovation-lawyers-vs-innovators.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20120711/02293319659/real-battle-permission-vs-innovation-lawyers-vs-innovators.shtml</guid>
<description><![CDATA[ <a href="https://twitter.com/binarybits/statuses/222783894037086208" target="_blank">Tim Lee</a> points us to a really interesting blog post by Dave Alpert, which looks at the <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml">Uber dispute</a> in Washington DC as the conflict of two modes of thinking: <a href="http://greatergreaterwashington.org/post/15520/in-uber-fight-silicon-valley-washington-philosophies-clash/" target="_blank">the permission model favored by lawyers and politicians</a> vs. the innovation model favored by techies and entrepreneurs (and, yes, that's a generalization which does not apply across the board).  The post goes way beyond just the Uber dispute to talk about patents, and how they turn a permissionless innovation system into the opposite.  The whole thing is great, but here's a quick snippet:
<blockquote><i>
But there is still a culture gap here. Specifically, there are two ways of thinking about how business meets law: the permission model and the innovation model. In one, there's some gatekeeper that has set out a list of things you can do and things you can't. If you want to do something different that nobody has done, you can get permission from that gatekeeper to allow it, if it has enough merit and/or you have enough influence. In the other, you can do what you want, unless it's so harmful that someone takes action to stop you...
<br /><br />
[...] Patents turn an innovation system into a permission system by carving up the space of possible things you could do but haven't yet, and giving them to anyone who comes along and pays a fee to grab that piece of idea land. Patents don't stop someone from building a product, but they do force them to check with everyone who has patents in the area first and get their permission. 
<br /><br />
That impedes someone from building a better website that effectively competes with an existing one. It even stops organizations like transit agencies from doing the mostly-obvious, like letting riders track trains and buses in real time, because a "patent troll" has the patent and wants to extract money from anyone stepping nearby.
<br /><br />
A number of technology/<wbr>policy/</wbr><wbr>economics writers, like Tim Lee, have been talking about the destructive effects of patents for some time, but running into resistance from an interesting quarter: lawyers. It seems that most lawyers, accustomed to the world of law where everything is set up with a rule, find the permission system of patents <a target="_blank" href="http://www.forbes.com/sites/timothylee/2012/06/24/social-distance-and-the-patent-system/">more familiar and comfortable</a> than the innovation model. The problem is, familiar doesn't mean good; patents are slowing down Silicon Valley and favoring large, established companies.
</wbr></i></blockquote>
We've seen (and made) similar arguments in the past about the difference between gatekeeping and innovation, but Alpert's writeup lays it out quite nicely and is a worthwhile read.  Check it out.
<br /><br />
It certainly explains the general clash between entrepreneurs and innovators and any regulatory body they seem to come up against.  It's not just a disagreement about the best way to handle things, it's a conflict of totally different paradigms.  That can make for much louder clashes and much more confusion.  But not much actual innovation.
<br /><br />
Part of this really may just be a hammer/nail problem.  Politicians have a single real tool: regulation.  So that's the tool they always use, in the belief that it will lead to innovation.  But, innovation doesn't work by following rules, but by ripping apart the rulebook, and showing that the rules don't make sense.  It goes beyond just a clash of cultures to a fundamentally different view of how innovation works.<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20120711/02293319659/real-battle-permission-vs-innovation-lawyers-vs-innovators.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120711/02293319659/real-battle-permission-vs-innovation-lawyers-vs-innovators.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120711/02293319659/real-battle-permission-vs-innovation-lawyers-vs-innovators.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>which-one-works-better</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120711/02293319659</wfw:commentRss>
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<pubDate>Tue, 10 Jul 2012 10:19:00 PDT</pubDate>
<title>DC Dumps Bill To Force Uber Into High Prices; Complains That The Bill Was To Help Uber</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml</link>
<guid>http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml</guid>
<description><![CDATA[ Earlier today, we wrote about the city of Washington DC working on a a bill that would require startup car service Uber to charge <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">five times as much</a> as a cab, arguing that they need to regulate what is considered a "premium class."  They don't explain why one needs to regulate what's premium and what's not, but that's what you get in a massively regulated/anti-competitive market.  The public outcry over this regulation, however, has resulted in the Councilmember who wrote the amendment, Mary Cheh, <a href="http://dcist.com/2012/07/cheh_shelves_uber_amendment_after_b.php" target="_blank">backing down and shelving it</a>.
<br /><br />
As we noted in our earlier post, Cheh had said all along that the amendment was actually an attempt to <i>legalize</i> Uber, after a Taxicab Commission "sting" earlier this year, which claimed that Uber was acting illegally.  In response to all of this, Cheh seems upset, since she says that she worked <i>with</i> Uber to create the amendment, and was blindsided by the criticism:
<blockquote><i>
"Several months ago, Uber contacted me and asked to work together to legalize services like Uber in the District... Since then, I have met with Uber many times, negotiated in good faith, and believed that I had reached an agreement with them last week."
</i></blockquote>
Others have suggested that parts of the amendment could be acceptable if they remove the minimum pricing rules.  Uber, for its part, claims that it's always believed the service was legal in DC, so it never believed that the amendment was needed to "make it legal."  For what it's worth Uber clearly has benefited from this fight, as it drew an awful lot of publicity to the company's presence in DC (and elsewhere).  Either way, it seems difficult to see how regulating a high price benefits Uber.
<br /><br />
And, in the end, what you're left with are questions about why taxi licensing needs to be so restrictive and so all-encompassing.  Are there concerns about keeping passengers from being ripped off and keeping them safe?  Sure, but there seem to be ways to deal with that which don't involve entirely regulating every aspect of the market, limiting competition and setting the actual pricing.  But, in the end, as we've seen in <a href="http://www.techdirt.com/articles/20120627/00031719500/why-you-cant-braid-someones-hair-utah-money-without-first-paying-16k.shtml">other markets</a>, those in regulated markets tend to figure out ways to use the regulations to their own advantage...<br /><br /><a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20120710/09531219647/dc-dumps-bill-to-force-uber-into-high-prices-complains-that-bill-was-to-help-uber.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>regulatory-capture</slash:department>
<wfw:commentRss>http://www.techdirt.com/comment_rss.php?sid=20120710/09531219647</wfw:commentRss>
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<pubDate>Tue, 10 Jul 2012 03:03:00 PDT</pubDate>
<title>DC Seeks To 'Legalize' Uber... By Forcing It To Be Way More Expensive Than Cabs</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml</link>
<guid>http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml</guid>
<description><![CDATA[ If you want to understand local corruption at a really, really deep level, do something simple: fly into a new city, hop into a cab at the airport and ask them about taxi licensing.  I've done this a few times, and you'd be amazed at what a ridiculous situation this is.  For reasons that still do not make any sense, most cities have very strict regulations on cabs -- which they always position as being for the protection of customers, but in reality are always about limiting the market and keeping competition out.  Planet Money's discussion of <a href="http://www.npr.org/blogs/money/2011/11/29/142866785/the-tuesday-podcast-why-does-a-taxi-medallion-cost-1-million" target="_blank">NYC cab medallions</a> last year highlighted just what a ridiculous system this is.  It's almost impossible to find an economist who thinks this setup is good for the public.  And yet it's quite common.
<br /><br />
Over the last few years, a few startups have tried to disrupt this market -- and they always get <a href="http://www.techdirt.com/articles/20101024/21393211556/company-making-cab-limo-rides-more-efficient-ordered-to-stop.shtml">attacked</a> for it, either by local cab/limo services or the local officials in charge of regulating the market.  The most well known of these companies is Uber, who is looking to really disrupt the market with a service that they admit is more expensive, but which provides really amazing convenience and service in exchange.  Users of Uber love the service, in my experience.  A couple weeks ago, I was in Chicago to speak at a conference, and Uber's CEO, Travis Kalanick, spoke at the same event, with a really entertaining talk -- much of it about how every time he tries to disrupt a market, legacy players get really, really pissed off at him.
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As part of that talk, he discussed the situation in Washington DC, where the local Taxicab Commission Chairman, Ron Linton, <a href="http://dcist.com/2012/01/linton_stings_uber_leaves_driver_ho.php" target="_blank">ran a "sting"</a> to claim that Uber was violating DC laws.  Since then there's been a lot of back and forth in the fight in DC, leading to a new set of regulations that are being introduced.  Of course, as is typical of taxi/limo regulations, they often say one thing but mean the exact opposite.  In this case, the Taxicab Commission appears to be positioning the new regulations as <a href="http://dcist.com/2012/07/dc_council_moves_closer_to_making_u.php" target="_blank">being designed to make Uber "legal,"</a>, but, as Uber's Kalanick notes in a blog post, it includes some really poisonous provisions that  <a href="http://blog.uber.com/2012/07/09/strike-down-the-minimum-fare/" target="_blank">require Uber to charge at least 5 times what a taxi charges</a>.  They're not even subtle about this.  As <a href="http://blog.uber.com/2012/07/09/uber-amendment/" target="_blank">the text of the bill</a> reads:
<blockquote><i>
(c) (1) The minimum fare for sedan-class vehicles shall be five times the drop rate for taxicabs, as established by 31 DCMR &sect; 801.3 (a).
<br /><br />
(2) The time and distance rates for sedan-class vehicles shall be greater than the time and distance rates for taxicabs, as established by as established by 31 DCMR &sect; 801.3 (b) and (c).
</i></blockquote>
The DC Taxicab Commission claims this is to "ensure that sedan service is a premium class of service  with a substantially higher cost that does not directly compete with or undercut taxicab service."  But why?  We don't do this in any other market.  We don't tell nice restaurants that they <i>must</i> charge more than fast food restaurants, so as not to compete.  We don't tell Apple that it must charge more for computers so that they're seen as "premium" devices.  We let the market work things out.  That's what enables disruptive innovation and competition to take place.
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What's amazing here (and, to a lesser extent, in nearly every major city in the US) is how they effectively admit that they don't want competition, they don't want innovation.  They want a protected market that is artificially inflated.  Why would the people of DC accept this kind of thing?<br /><br /><a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml">Permalink</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/blog/innovation/articles/20120709/22540419635/dc-seeks-to-legalize-uber-forcing-it-to-be-way-more-expensive-than-cabs.shtml?op=sharethis">Email This Story</a><br />
 ]]></description>
<slash:department>can't-have-competition</slash:department>
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