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<title>Techdirt. Stories about &quot;dhl&quot;</title>
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<pubDate>Tue, 14 Oct 2008 07:05:00 PDT</pubDate>
<title>Microsoft Sues DHL Over Trainload Of Dropped Xboxes</title>
<dc:creator>Mike Masnick</dc:creator>
<link>http://www.techdirt.com/articles/20081014/0138252538.shtml</link>
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<description><![CDATA[ Over the years, I've certainly had my fair share of bad experiences with both UPS and FedEx, but for me, personally, no delivery company has been worse on a regular basis than DHL.  Almost every time I've had to deal with the company the experience has been somewhere between bad and ridiculous -- and I've heard similar stories from friends as well, from undelivered packages, to crushed packages -- even to a story of a phone shipped via DHL that arrived with the box torn open and the phone missing.  It appears that we individuals aren't alone in our annoyances with DHL.  Microsoft is now <a href="http://www.internetnews.com/bus-news/article.php/3777676" target="_new">suing the company for how it dealt with a shipment of Xboxes</a> that were on a train that derailed.  Consider this a scaled up version of the old "crushed box" delivery that you or I might be used to.  Apparently, the train had six containers full of Xboxes that were damaged -- with DHL refusing to pay for the damages or missing Xboxes that didn't make the rest of the journey.<br /><br /><a href="http://www.techdirt.com/articles/20081014/0138252538.shtml">Permalink</a> | <a href="http://www.techdirt.com/articles/20081014/0138252538.shtml#comments">Comments</a> | <a href="http://www.techdirt.com/articles/20081014/0138252538.shtml?op=sharethis">Email This Story</a><br />
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<slash:department>big-or-small,-they'll-break-them-all</slash:department>
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