When Cingular closed the deal to buy AT&T Wireless, they immediately became the largest US mobile operator. However, many suspected that Verizon (which was growing much faster) would quickly catch them, especially as Cingular went through the hassle of integrating the two companies, causing many users to jump ship. Well, it appears that may be exactly what's happening. Cingular has been hitting all of the expected stumbling blocks linking up the two different networks and Verizon Wireless continues to plow ahead, picking up customers and closing the gap with Cingular. Cingular, beyond technical problems, is being hurt by their "strategic" move to charge former AT&T Wireless customers an $18 "migration fee" which is angering lots of customers who want to upgrade to new phones, but don't see why they need to pay this fee to the company when they're already a customer of the company.
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