Wireless Email And Workplace Productivity

A new study has come out saying that wireless email is helping office productivity, to the point that employees will get 55 minutes more of work done per day this year, with the number growing to 80 minutes per day in 2007. Sounds good. Of course, you have to take these numbers with a grain of salt. I'm sure that wireless connectivity to email helps productivity - but I never trust these types of five-year-out projections. More to the point, I wonder how this productivity gain is calculated. Adding 55 minutes is not the same as productivity gain. If you can get more done in less time, that's gaining productivity. If that "extra" time goes to waste, where's the productivity gain? So, judging productivity in terms of only the time, and not the output doesn't make much sense.

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