stories filed under: "email"
We've had plenty of stories over the years about how the whole barriers between "work" and "life" continue to blur, and that's causing problems in some areas. Two years ago, we noted that some employees were upset to have to sign documents making it clear that checking email on Blackberries would not count towards overtime work. Last year, we questioned if paying employees hourly wages still made sense in many cases because of situations like this. The issue has come up again, as a Chicago police officer is suing for overtime for use of his Blackberry during off-hours. Obviously, there are some jobs where paying hourly could make sense, but if it's a job that's going to require a Blackberry and regularly checking in, it seems like it shouldn't be paid hourly, but as an exempt employee that gets paid a straight salary.
by Mike Masnick
Mon, Aug 9th 2010 2:14am
Filed Under:
blackberries, email, privacy, saudi arabia
Companies:
rim
RIM Works Out Deal In Saudi Arabia, Causing Many To Wonder If They Can Trust Their BlackBerry
from the well,-you-never-could-before... dept
With last week's news that the United Arab Emirates and Saudi Arabia were going to block access for BlackBerry users over the inability to spy on RIM's servers, the news over the weekend that Saudi Arabia is testing three local servers that would alleviate the need for a ban has many wondering how secure their BlackBerry communications really are.
Of course, the more pertinent question may be how secure BlackBerry communications have ever been. One of the big complaints from the UAE and Saudi Arabia (and others) is that they believe RIM already lets certain governments access content flowing across their network. And, of course, no one seems willing to come out with a straight answer one way or the other on whether or not that's an accurate statement. However, as the NY Times article above makes clear, whether or not governments really do have access to RIM's network probably isn't as meaningful as some believe, since there are multiple different potential points of access for anyone wishing to monitor messages. About the only thing that is clear is that if you're communicating online, it's probably best to assume that, sooner or later, someone other than the intended recipients will probably see it.
Of course, the more pertinent question may be how secure BlackBerry communications have ever been. One of the big complaints from the UAE and Saudi Arabia (and others) is that they believe RIM already lets certain governments access content flowing across their network. And, of course, no one seems willing to come out with a straight answer one way or the other on whether or not that's an accurate statement. However, as the NY Times article above makes clear, whether or not governments really do have access to RIM's network probably isn't as meaningful as some believe, since there are multiple different potential points of access for anyone wishing to monitor messages. About the only thing that is clear is that if you're communicating online, it's probably best to assume that, sooner or later, someone other than the intended recipients will probably see it.
by Mike Masnick
Mon, Aug 2nd 2010 4:00pm
Filed Under:
blackberry, email, monitoring, saudi arabia, united arab emirates
Companies:
rim
United Arab Emirates And Saudi Arabia Banning Blackberry Usage
from the can't-be-monitored dept
Ash Crill alerts us to the news that the United Arab Emirates has announced plans to ban the use of Blackberries, and that Saudi Arabia has announced its intention to do the same. The issue is one we've seen before. The way the Blackberry works is all the data is encrypted and sent through RIM's servers. This pisses off governments who want to spy on the data. RIM, in the past, has noted that it has no way of spying on the email, even if some governments claim to have figured it out anyway (a claim that seems somewhat dubious as that same government later demanded RIM break the encrytpion again). It appears that a lot of folks in the UAE are quite upset about this -- especially as parts of the UAE (Dubai in particular) have spent the last decade plus trying to present themselves as an ideal place for foreign business activity.
by Mike Masnick
Fri, Jul 9th 2010 1:02pm
Filed Under:
email, mobile phones, patent reform, patents
Companies:
apple, google, htc, lg, microsoft, motorola, ntp, rim
NTP Keeps On Making The Case For Patent Reform As It Sues More Companies
from the milking-it dept
NTP, a patent holding firm that is really just a bunch of lawyers with incredibly broad and questionable patents, is at it again. As you probably know, NTP was locked in a long and contentious patent fight with RIM over NTP's claimed patents covering the concept of mobile email. Even as the US Patent Office was telling the world that NTP's patents almost certainly weren't valid, pressure from investors (and the judge in the case who refused to wait for the Patent Office's final rejection of the patents) resulted in RIM settling the case for $612.5 million. For RIM, it became something of a no brainer. Even though its legal position was strong, its investors were killing the company over the uncertainty (there were threats that the judge could issue an injunction shutting down the entire Blackberry network). Settling the case helped RIM's stock price jump up (increasing its market cap more than the cost of the settlement).
But, from a legal perspective, the lawsuit and the end result became the centerpiece of attention for efforts at patent reform. While I still think that the patent reform process in Congress has been misguided and the end result probably a lot more damaging than helpful, many of the politicians involved will point to the RIM-NTP case as evidence of the problems with the patent system. You might think, then, that NTP's investors might sit back and enjoy the spoils of the RIM settlement, but the company quickly went back out and sued all the major mobile operators in the US for violating its patents. However, judges in those other suits said (unlike the judge in the RIM case) that those trials should wait until the Patent Office has made a final decision on the validity of NTP's ridiculously overbroad patents.
However, NTP is not waiting around. It's now suing again. This time, rather than the mobile operators, it's going after device makers and platform vendors, suing Apple, Google, Microsoft, HTC, LG and Motorola. Basically, it appears that NTP has decided that if anyone does email on a phone, they have to pay NTP.
There might not be a better example of how incredibly screwed up the patent system is than this. NTP was involved in an attempt to do mobile email ages ago (and it wasn't the first actually... but NTP paid off some folks who had prior art). The idea itself wasn't new or all that innovative, and the timing was off, so NTP failed. In a functioning free market, that's a good thing. If a company can't execute, it should fail. Unfortunately, thanks to a ridiculously overbroad patent award, NTP has been able to live on as a bunch of lawyers suing any company that does figure out how to execute.
Perhaps the only good thing coming out of this is that it may help draw more attention to just how broken the patent system is.
But, from a legal perspective, the lawsuit and the end result became the centerpiece of attention for efforts at patent reform. While I still think that the patent reform process in Congress has been misguided and the end result probably a lot more damaging than helpful, many of the politicians involved will point to the RIM-NTP case as evidence of the problems with the patent system. You might think, then, that NTP's investors might sit back and enjoy the spoils of the RIM settlement, but the company quickly went back out and sued all the major mobile operators in the US for violating its patents. However, judges in those other suits said (unlike the judge in the RIM case) that those trials should wait until the Patent Office has made a final decision on the validity of NTP's ridiculously overbroad patents.
However, NTP is not waiting around. It's now suing again. This time, rather than the mobile operators, it's going after device makers and platform vendors, suing Apple, Google, Microsoft, HTC, LG and Motorola. Basically, it appears that NTP has decided that if anyone does email on a phone, they have to pay NTP.
There might not be a better example of how incredibly screwed up the patent system is than this. NTP was involved in an attempt to do mobile email ages ago (and it wasn't the first actually... but NTP paid off some folks who had prior art). The idea itself wasn't new or all that innovative, and the timing was off, so NTP failed. In a functioning free market, that's a good thing. If a company can't execute, it should fail. Unfortunately, thanks to a ridiculously overbroad patent award, NTP has been able to live on as a bunch of lawyers suing any company that does figure out how to execute.
Perhaps the only good thing coming out of this is that it may help draw more attention to just how broken the patent system is.
In Defense Of Mobile E-Mail 'Addiction'
from the Best-Use-Of-Your-Time dept
There is an interesting Reuters article about how former NY state Democratic Majority Leader Malcolm Smith had a meeting scheduled with billionaire Tom Golisano, a major political fund contributor. (Eschewing the issue of how political contributions are accepted without question, as paid access to our elected officials,) the article describes how Mr. Smith spent enough time on his Blackberry to offend Golisano. The billionaire has clout, and subsequently engineered the ouster of Smith. The article's true focus, then, is how dangerous it is for people to use their mobile email devices during meetings, during social engagements, in the car with family, etc. It points out how rude it can be, and also point out how it can actually be less efficient, because a person's attention is split.
That is all true, but whenever one of these opinion pieces comes out, it ignores the other case: that oftentimes at meetings, our attention simply isn't necessary or productive. In any given multi-person meeting, for what % of the time is each person's participation and attention truly productive? Is every topic related to you? Could a quick check of email be more productive? I would argue that optimal participation is usually less than 100%. Same goes for conferences: Sometimes the conference agenda will include a speaker that is just not very relevant to your individual interests. Yes, you could learn something by listening, but perhaps you could be more productive by responding to your clients, staff, or boss on your mobile device. I've met a few people who take offense at every sighting of a Blackberry, but that's usually attached to a big ego that takes offense too easily. Not every word you say is golden, or even directed at me. In a one on one meeting, obviously one should be focused on the person in front, and one should not feign listening while actually reading. But in multi-party meetings, there are good opportunities to mentally duck out. A blanket Blackberry backlash isn't well-reasoned. As in most debates, a balance needs to be struck.
That is all true, but whenever one of these opinion pieces comes out, it ignores the other case: that oftentimes at meetings, our attention simply isn't necessary or productive. In any given multi-person meeting, for what % of the time is each person's participation and attention truly productive? Is every topic related to you? Could a quick check of email be more productive? I would argue that optimal participation is usually less than 100%. Same goes for conferences: Sometimes the conference agenda will include a speaker that is just not very relevant to your individual interests. Yes, you could learn something by listening, but perhaps you could be more productive by responding to your clients, staff, or boss on your mobile device. I've met a few people who take offense at every sighting of a Blackberry, but that's usually attached to a big ego that takes offense too easily. Not every word you say is golden, or even directed at me. In a one on one meeting, obviously one should be focused on the person in front, and one should not feign listening while actually reading. But in multi-party meetings, there are good opportunities to mentally duck out. A blanket Blackberry backlash isn't well-reasoned. As in most debates, a balance needs to be struck.
Google Routing Around The iPhone App Store?
from the sneaky-and-smart dept
With all of the iPhone App Store press love these days, it's almost easy to forget that Apple refused to allow any outside apps on the phone when it first launched -- instead, telling developers that anything they wanted to do can and should be done via a browser, creating mini-apps that were all web-technology-based. Of course, now that the App Store gets so much attention, plenty of folks have forgotten about designing web-based apps for the iPhone... but not everyone. Google has designed a new version of Gmail that routes around Apple's command-and-control App Store process by going direct via the web. While the article linked here seems to make this out to be a big deal, it seems like the only really big deal is the fact that everyone forgot this was the way Apple originally planned for apps to be handled on the phone.
White House Confirms: President Keeps His Blackberry
from the now-about-the-IM dept
There were some stories yesterday saying that, despite earlier worries he'd be forced to give it up, President Obama was able to keep his Blackberry -- and now the White House has confirmed it. Apparently, some security software has been added, and a very limited number of people will know the email address. Also, it appears that the administration is noting that the Presidential Records Act does allow an exception for strictly personal emails. So, while the President is being told to consider any emails he sends to be public, strictly personal email to friends or family will likely not be kept and revealed. What isn't entirely clear is who determines what is, and what is not, personal. In the meantime, how long until we hear about the first Obama-email-inspired phishing scam? You know someone's going to try to use a fake Obama email address to try to scam people... Now, let's see what they can do about giving instant messaging back to White House staffers.
Obama Fighting For His Blackberry... But May Be Losing
from the the-lawyers-win!-the-lawyers-win! dept
Right after the election, there was plenty of talk about how President-elect Obama would need to give up email just as President Bush did when he took office eight years ago. As plenty of people pointed out at the time, this seems like a pretty silly concept. There should be at least some way to allow Obama to continue to use this important and useful form of communication -- if only to allow him some access "outside the bubble" of DC. And, indeed, Obama made it clear that he would fight to figure out some way to keep emailing -- especially via his precious Blackberry. However, the latest news isn't looking good -- as Obama is noting that he still has been unable to convince both the security folks and the lawyers that he should be allowed to keep the Blackberry. Apparently, there are times when it's not so good to be the king.
India Claims To Have Cracked Blackberry Encryption; Proudly Spying On Emails
from the details-missing dept
Earlier this year, India demanded that RIM allow it to easily snoop on any email messages sent via Blackberry devices. The company explained that since the end user sets the encryption key, there's simply no way to provide a backdoor to snoop on the messages. However, now the government is proudly claiming that it's cracked the code and can now monitor Blackberry messages on various mobile operator networks. The details are quite vague, especially an offhand comment about how this is "wholly for non-enterprise solutions." That would suggest, then, that enterprise Blackberry messages may remain secure. It also raises questions about whether or not the mobile operators in question are simply providing access to their mail servers. Either way, the whole thing seems weird -- including the government's effort to publicize the fact that it's spying on Blackberry messages.
Flirting Over Email Or Text In Scotland Could Land You In Jail
from the that-doesn't-seem-right dept
It appears some Scottish politicians are putting forth a bill that could put people in jail for up to 10 years for sending a text or email with "sexual content." The goal of the bill is to discourage sexual harassment over email or text messaging -- but it appears to be worded quite broadly. The bill defines the crime as "committed if someone sends an unsolicited text message to someone else which a court finds was designed to give the sender sexual gratification or to humiliate, distress or alarm the receiver." How the court determines what gives the sender "sexual gratification" isn't entirely clear. Does a flirty email count? You can also run afoul of the law by "causing a person to see or hear an indecent communication." Forgot that NSFW tag? You might be in trouble. While you can understand the desire to cut down on harassing messages, this law seems problematic as worded.





