by Mike Masnick
Fri, Dec 11th 2009 4:12am
Wed, Dec 4th 2013 8:50am
Closes: 24 Dec 2013, 11:59PM PT
We've all seen the digital panic that ensues when a massive service like Gmail or Facebook goes down for even a small portion of users. Smaller versions of the same thing take place every day with services that are less widely adopted but just as important to the people who rely on them. It doesn't even take an outage to cause problems — frequent slowdowns and interruptions can quickly cause a massive productivity traffic jam. With the degree to which we live our lives and do our work online, service problems are much more than a minor inconvenience, and at the wrong moment can be a disaster.
So we want to know: how does this impact the way you use the web? Are you prepared for interruptions in the online apps and services you use most? Have you ever abandoned an app for spotty performance, or adopted one specifically for its reliability? We're looking for everything in the way of insights, anecdotes and ideas about performance issues online.
You can share your responses on the Insight Community. Remember, if you have a Techdirt account, then you're already a member and can head on over to the case page to submit your insights.
One best response chosen by New Relic and the Techdirt editorial team will receive a free one-year Watercooler subscription on Techdirt (regular price $50). The subscription includes access to the Crystal Ball and the Insider Chat, plus five monthly First Word/Last Word credits, and can be applied to your own Techdirt account or gifted to someone else.
The case will be open for four weeks, with the best response announced shortly afterwards. We look forward to your insights!
by Mike Masnick
Wed, Oct 29th 2008 6:47am
from the blurry-lines dept
For example, there's a story making the rounds about a 15-year-old student who has been charged with various crimes after accessing data on school employees. Apparently the school misconfigured its servers, meaning that plenty of students could have gotten access to the file. What's unclear, however, is the student's motive. In the article linked above, it just says that one of the two students who accessed the data "alerted the principal" of the security hole, sending a semi-anonymous email signed from "a student." However, the kid was quickly tracked down and promptly arrested.
On reading that story, it certainly sounds like yet another case of "blame the messenger." But it's not clear if that's really accurate. A local newspaper's version of the story is somewhat different, where it's claimed that the "alert" to the principal was the student sending an email saying "look what I have" as if he were gloating -- rather than alerting the school to a security breach. The police officer involved in the case also claims that the kid "was looking to profit from his criminal act." There aren't any details provided to back that up, but it certainly sounds like there may be more to this story than just a kid alerting officials to a security breach.
by Mike Masnick
Tue, Oct 28th 2008 6:56pm