by Mike Masnick
Wed, Sep 24th 2008 11:12pm
Wed, Dec 4th 2013 8:50am
Closes: 24 Dec 2013, 11:59PM PT
We've all seen the digital panic that ensues when a massive service like Gmail or Facebook goes down for even a small portion of users. Smaller versions of the same thing take place every day with services that are less widely adopted but just as important to the people who rely on them. It doesn't even take an outage to cause problems — frequent slowdowns and interruptions can quickly cause a massive productivity traffic jam. With the degree to which we live our lives and do our work online, service problems are much more than a minor inconvenience, and at the wrong moment can be a disaster.
So we want to know: how does this impact the way you use the web? Are you prepared for interruptions in the online apps and services you use most? Have you ever abandoned an app for spotty performance, or adopted one specifically for its reliability? We're looking for everything in the way of insights, anecdotes and ideas about performance issues online.
You can share your responses on the Insight Community. Remember, if you have a Techdirt account, then you're already a member and can head on over to the case page to submit your insights.
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by Mike Masnick
Thu, Sep 11th 2008 9:21pm
from the seems-to-be-an-overreaction dept
Furthermore, it's not clear why the website in question, Scoretop, should be held responsible for the actions of its users. You would think that it would be somewhat protected by the DMCA's safe harbors. However, GMAC not only won the copyright infringement lawsuit, but was also given access to Scoretop's logs. That seems ridiculous, and an invasion of the privacy of those who were simply signing up to do some test prep. And, now, to top it all off, GMAC has canceled the GMAT scores of 84 individuals who used the site and notified all the schools to which the scores had been sent.
Hopefully, the schools recognize that GMAC is overreacting and choose not to rescind any admissions -- but I'm sure some will probably do so. This seems pretty extreme for folks who were engaged in pretty standard test preparation. They weren't "stealing" the exam or anything, but among tons of other test prep questions, would get to see some "live" questions that might possibly show up on the exam. All around this seems like a highly questionable decision, both from the legal standpoint, and then GMAC's followup reaction.