by Mike Masnick
Fri, Aug 12th 2011 7:39pm
Wed, Dec 4th 2013 8:50am
Closes: 24 Dec 2013, 11:59PM PT
We've all seen the digital panic that ensues when a massive service like Gmail or Facebook goes down for even a small portion of users. Smaller versions of the same thing take place every day with services that are less widely adopted but just as important to the people who rely on them. It doesn't even take an outage to cause problems — frequent slowdowns and interruptions can quickly cause a massive productivity traffic jam. With the degree to which we live our lives and do our work online, service problems are much more than a minor inconvenience, and at the wrong moment can be a disaster.
So we want to know: how does this impact the way you use the web? Are you prepared for interruptions in the online apps and services you use most? Have you ever abandoned an app for spotty performance, or adopted one specifically for its reliability? We're looking for everything in the way of insights, anecdotes and ideas about performance issues online.
You can share your responses on the Insight Community. Remember, if you have a Techdirt account, then you're already a member and can head on over to the case page to submit your insights.
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from the alternative-explanations dept
Another potential explanation could just be the way we view watching sitcoms -- where we've been somewhat conditioned for those regular breaks. We're used to them, and being able to do something during them (go to the bathroom, get a snack, talk to a significant other/kids/parents), and taking them out so that the entire show goes straight messes with our own expectations. If that latter idea is correct, then it would suggest that having people watch a show where they could fast forward via DVR through the commercials should still be quite enjoyable, because they still get the break and still can do those "other" things during the breaks rather than actually watching the commercials. In other words, it may be that people like the breaks, not the commercials.