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stories filed under: "software upgrade"
(Mis)Uses of Technology

(Mis)Uses of Technology

by Mike Masnick


Filed Under:
blackberry, outage, software upgrade

Companies:
rim



Once Again, RIM Blames Upgrade For Outage; Time To Do Weekend Upgrades

from the just-a-suggestion dept

Last year when RIM's Blackberry service had a major outage, the company blamed a software upgrade, which made many folks question why RIM would be doing a major software upgrade in the middle of the week. Since most Blackberry users are corporate users, it would seem to make sense to do upgrades over the weekend -- or at least late at night. So, with this latest outage, it's a bit surprising to see RIM fall back on the old "software upgrade" excuse again. The company doesn't say that's definitely what happened, but suggests that's what caused it, failing to explain why the company would run an upgrade in the middle of the afternoon on a weekday.

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