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stories filed under: "freemium"
Overhype

Overhype

by Mike Masnick


Filed Under:
business models, free, freemium



Using Free In A Business Model More Than Just Waiting For A Business Model To Show Up

from the this-again? dept

Charles Cooper, over at News.com, has a long history of being quite skeptical of business models involving the use of "free" and, at times, likes to poke fun at us who believe such models are a key part of the economy and innovation. This might be seen as particularly ironic, since Cooper works for a company that gives away most of its content for "free" and makes money via the business model of advertising. That said, he's got a thought provoking piece asking if the current financial crisis will spell doom for the "freemium" model, which is one of many "free" models.

It's a good question, but I think the analysis is a little bit off. First, he narrowly (and, I believe, incorrectly) seems to define Freemium as offering a free version now with the idea of offering a premium version later. But that's not what most freemium models do. They tend to offer both a lower level free version, and, at the same time, a more advanced premium version. While those models can be risky if they are trying to offer other infinite goods in the premium version, many premium offerings actually focus on scarce goods (bandwidth, server time, support, etc.).

Second, Cooper's thesis seems to be that the "Freemium" model is really about giving things away and then praying that a business model shows up. While this may be true for some (poorly thought out) businesses, it's not necessarily true across the board. Plenty of businesses start out by recognizing they need to grow attention first, before that can be turned into a business model, but that's different than using a "give it away and pray" business model.

Finally, Cooper seems to assume that most VCs won't take the long term view on the companies they invest in. Again, that may be true in some cases, among weaker VCs. But good VCs are actually more likely to see the value in doubling down and building up core business during any expected downturn. In the end, Cooper's attack seems like a random attack on "free," based on a few faulty premises not backed up by what's actually happened in the market.

13 Comments | Leave a Comment..

 
Predictions

Predictions

by Mike Masnick


Filed Under:
desktop software, freemium, online software, photoshop

Companies:
adobe



Will The Freemium Model Work For Photoshop?

from the may-be-a-tough-call dept

Adobe made some news today by launching a free web-based low-end version of Adobe Photoshop. The idea is that Adobe hopes this will convince people to upgrade to the for-fee desktop software packages or (potentially) higher end online offerings from Adobe. This should be an interesting experiment for a variety of reasons. First, it definitely makes sense for Adobe to head down this path -- because if it didn't others would pop up and do the same (in fact there already are a few web-based Photoshop clones out there). So, joining this space earlier, rather than later, gives Adobe a chance to help define it, rather than be defined by it.

Adobe also has an advantage in the fact that it dominates this market. Even with free offerings like The Gimp out there, many graphic designers and photographers swear by the Photoshop interface and tools. The question, though, is how well this offering will be adopted. There are already some concerns about performance, which can matter a great deal when doing image editing. Furthermore, if this free online offering is there to serve as a way to push people to sign up for paid offerings, there will be pressures on the development team not to make the product as good as can be -- and that will keep open a wide opportunity for others to come in and provide a better product. No matter what, it's nice to see yet another large traditional client-side software provider experimenting with web-based offerings. Finally, simply porting a desktop software to the web isn't all that appealing. Services like Writely took off not because they were word processing clones (or free) but because they offered something useful that was different. In the case of Writely, it was the ability to do real-time collaboration over a document. So as long as Adobe focuses on creating those useful things that are different than what can be done on the desktop client, this could have some potential. But merely moving a feature-lacking version of a desktop client to the web probably isn't enough.

24 Comments | Leave a Comment..

 
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