In Defense Of Mobile E-Mail 'Addiction'

from the Best-Use-Of-Your-Time dept

There is an interesting Reuters article about how former NY state Democratic Majority Leader Malcolm Smith had a meeting scheduled with billionaire Tom Golisano, a major political fund contributor. (Eschewing the issue of how political contributions are accepted without question, as paid access to our elected officials,) the article describes how Mr. Smith spent enough time on his Blackberry to offend Golisano. The billionaire has clout, and subsequently engineered the ouster of Smith. The article's true focus, then, is how dangerous it is for people to use their mobile email devices during meetings, during social engagements, in the car with family, etc. It points out how rude it can be, and also point out how it can actually be less efficient, because a person's attention is split.

That is all true, but whenever one of these opinion pieces comes out, it ignores the other case: that oftentimes at meetings, our attention simply isn't necessary or productive. In any given multi-person meeting, for what % of the time is each person's participation and attention truly productive? Is every topic related to you? Could a quick check of email be more productive? I would argue that optimal participation is usually less than 100%. Same goes for conferences: Sometimes the conference agenda will include a speaker that is just not very relevant to your individual interests. Yes, you could learn something by listening, but perhaps you could be more productive by responding to your clients, staff, or boss on your mobile device. I've met a few people who take offense at every sighting of a Blackberry, but that's usually attached to a big ego that takes offense too easily. Not every word you say is golden, or even directed at me. In a one on one meeting, obviously one should be focused on the person in front, and one should not feign listening while actually reading. But in multi-party meetings, there are good opportunities to mentally duck out. A blanket Blackberry backlash isn't well-reasoned. As in most debates, a balance needs to be struck.

Derek Kerton is an expert at the Insight Community. To get insight and analysis from Derek Kerton and other experts on challenges your company faces, click here.

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Google Routing Around The iPhone App Store?

from the sneaky-and-smart dept

With all of the iPhone App Store press love these days, it's almost easy to forget that Apple refused to allow any outside apps on the phone when it first launched -- instead, telling developers that anything they wanted to do can and should be done via a browser, creating mini-apps that were all web-technology-based. Of course, now that the App Store gets so much attention, plenty of folks have forgotten about designing web-based apps for the iPhone... but not everyone. Google has designed a new version of Gmail that routes around Apple's command-and-control App Store process by going direct via the web. While the article linked here seems to make this out to be a big deal, it seems like the only really big deal is the fact that everyone forgot this was the way Apple originally planned for apps to be handled on the phone.

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White House Confirms: President Keeps His Blackberry

from the now-about-the-IM dept

There were some stories yesterday saying that, despite earlier worries he'd be forced to give it up, President Obama was able to keep his Blackberry -- and now the White House has confirmed it. Apparently, some security software has been added, and a very limited number of people will know the email address. Also, it appears that the administration is noting that the Presidential Records Act does allow an exception for strictly personal emails. So, while the President is being told to consider any emails he sends to be public, strictly personal email to friends or family will likely not be kept and revealed. What isn't entirely clear is who determines what is, and what is not, personal. In the meantime, how long until we hear about the first Obama-email-inspired phishing scam? You know someone's going to try to use a fake Obama email address to try to scam people... Now, let's see what they can do about giving instant messaging back to White House staffers.

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Obama Fighting For His Blackberry... But May Be Losing

from the the-lawyers-win!-the-lawyers-win! dept

Right after the election, there was plenty of talk about how President-elect Obama would need to give up email just as President Bush did when he took office eight years ago. As plenty of people pointed out at the time, this seems like a pretty silly concept. There should be at least some way to allow Obama to continue to use this important and useful form of communication -- if only to allow him some access "outside the bubble" of DC. And, indeed, Obama made it clear that he would fight to figure out some way to keep emailing -- especially via his precious Blackberry. However, the latest news isn't looking good -- as Obama is noting that he still has been unable to convince both the security folks and the lawyers that he should be allowed to keep the Blackberry. Apparently, there are times when it's not so good to be the king.

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India Claims To Have Cracked Blackberry Encryption; Proudly Spying On Emails

from the details-missing dept

Earlier this year, India demanded that RIM allow it to easily snoop on any email messages sent via Blackberry devices. The company explained that since the end user sets the encryption key, there's simply no way to provide a backdoor to snoop on the messages. However, now the government is proudly claiming that it's cracked the code and can now monitor Blackberry messages on various mobile operator networks. The details are quite vague, especially an offhand comment about how this is "wholly for non-enterprise solutions." That would suggest, then, that enterprise Blackberry messages may remain secure. It also raises questions about whether or not the mobile operators in question are simply providing access to their mail servers. Either way, the whole thing seems weird -- including the government's effort to publicize the fact that it's spying on Blackberry messages.

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Flirting Over Email Or Text In Scotland Could Land You In Jail

from the that-doesn't-seem-right dept

It appears some Scottish politicians are putting forth a bill that could put people in jail for up to 10 years for sending a text or email with "sexual content." The goal of the bill is to discourage sexual harassment over email or text messaging -- but it appears to be worded quite broadly. The bill defines the crime as "committed if someone sends an unsolicited text message to someone else which a court finds was designed to give the sender sexual gratification or to humiliate, distress or alarm the receiver." How the court determines what gives the sender "sexual gratification" isn't entirely clear. Does a flirty email count? You can also run afoul of the law by "causing a person to see or hear an indecent communication." Forgot that NSFW tag? You might be in trouble. While you can understand the desire to cut down on harassing messages, this law seems problematic as worded.

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If You Carry A Blackberry And Are Paid Hourly, Do You Count Checking Your Email As Time Working?

from the does-checking-your-Blackberry-count-as-work dept

We've talked about the question of the work-life balance plenty of times, as people begin to recognize that "life" (such as personal surfing) is showing up in the office and "work" (such as checking your email) is showing up at home. However, that's leading to a few problems with some legacy systems. For example, what does it mean for workers who are paid on an hourly basis, with the potential for overtime? That problem recently came up when ABC News tried to make it clear to new staff writers that they couldn't count time checking their Blackberries as being work hours for overtime purposes. While the two sides settled this issue internally, it does raise plenty of questions for other hourly workers who are still expected to "check-in" from time to time outside of the office. This might not be a huge problem, as many jobs that require a Blackberry tend not to be paid hourly -- but these types of issues are likely to keep showing up as workplaces struggle to deal with changing work and lifestyles.

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Patent Battles Continue Over Wireless Email

from the make-it-stop dept

While RIM is often portrayed as a victim for having to pay out $612.5 million in the patent infringement lawsuit filed by patent holding firm NTP, what gets less attention is that part of what kicked off NTP's lawsuit was the fact that RIM itself was going around suing pretty much everyone for patent infringement itself. And, of course, that kicked off all sorts of copycats, such as Visto -- a company that clearly learned the art of wielding patents against more successful companies from NTP. Visto and RIM ended up in quite the patent battle, with Visto even claiming that RIM should be shut down.

But, in the end, rather than the other way around, it turned out that it was Visto that was found to be infringing on RIM's patents. At this point, though, hasn't anyone realized how ridiculous it is that there are so many companies claiming to hold patents on some aspect of "wireless email" that no one can enter the space without having a bunch of infringement lawsuits waiting for them? This is not what the patent system was designed for.

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RIM Tells India That It Simply Cannot Snoop On Blackberry Email

from the so-sorry dept

A few months back, we noted that the Indian government was demanding that RIM let government officials snoop on emails sent via Blackberry devices, or they would be banned in India. I'm not sure why it took so long for RIM to point this out, but it finally has explained to the government the nature of its encryption scheme which means that RIM itself cannot decrypt messages sent via the network, since they're based on an encryption key set up by the end user. It's not clear how India is going to respond, though the article notes the two sides are "talking."

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