Tommy Lee Gets Interactive With Fan Generated Content

from the Karaoke2.0 dept

Ron Kujawa writes to us about The Public Record and Tommy Lee's project to collaborate with fans to produce his next album, Public Mayhem. Aiming to interact with fans and get more attention, Tommy Lee has posted some rough "stem" tracks online for anyone to download, and he's encouraging fans to upload their own music that might go with those tracks. (This is similar to what Nettwerk's K-OS did earlier this year with a contest for fans to remix his tracks.) Ultimately, the really good fan generated music will make it on the new Public Mayhem album with credits to the fan and royalties that go to charity. So every week, Tommy (or his production team) will release another raw track for fans to play with, review the submissions, and look to incorporate stuff into the album as he sees fit. Obviously, not everyone can make it onto the album, but if you're an amateur musician, there's not much to lose -- and there's a chance that Tommy might like your chutzpah or something. Either way, more music is being created and shared, and it sounds like a win-win for everyone.

On top of that, though, Tommy is also posting jamming tips for amateur rockers to help folks out with their music -- which seems like a great interactive component to this project. I'm not personally a fan of Tommy Lee's music, and the fan entries that have been highlighted so far haven't really piqued my interest. (From the ones I've listened to, there's some talent, but nothing I really like -- and there aren't even any submissions that so bad that you can enjoy them as a spectacle.) But still, Tommy is very likely training a new generation of musicians with his weekly YouTube clips filled with pointers, and the evolution of musical skills based on Tommy's tutelage has the potential to produce ever better songs. And it doesn't stop with Tommy, The Public Record is looking to do similar projects with other musicians, so we can all look forward to a virtuous cycle of fans creating music with more rockstars -- perhaps creating more rockstars and even more great music.

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Cory Doctorow Joins The CwF+RtB Experimental Crew

from the good-for-him dept

Writer Cory Doctorow has long been a leading thinker/experimenter when it comes to issues of copyright and content creation -- having long put his works under very permissive Creative Commons license, and making sure that his books were available in all sorts of different formats. However, for the most part, he kept using the same basic business model. However, it looks like he's jumping on board our favored "tiered" CwF+RtB model. Reader Russell sends in the news that Doctorow will not just be self-publishing his next book, but is also offering various "tiers" for support. The ebook and the audiobook will be free, but the physical book will cost money. On top of that, there will be a limit of 250 specially bound limited edition hardcover versions for $250. He also sold a $10,000 commissioned story, which was already sold before he announced this (he thinks he priced it too low). Finally, he may experiment with ads in the book as well. It will be interesting to see how well this works, though I think the tiers could include some more options/creativity, as most people don't have many options outside of the basic book. Still, it's great to see these tiered direct-to-fan CwF+RtB offerings getting closer and closer to being mainstream.

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Hollywood Can't Handle Anyone Connecting With Fans... So It Contractually Tries To Stop Them

from the suicide-in-the-making dept

The whole "connect with fans" and give them a "reason to buy" mantra fits with pretty much any kind of content creation -- and absolutely works in the movie industry. We've talked, for example, about the amazing job that Clerks writer/director/filmmaker/actor/funny guy (he recently said he doesn't like being described as "just" a filmmaker) Kevin Smith does in connecting with fans and giving them a reason to buy. Lately, a lot of that has been happening via Twitter, which is great. Except in the minds of the Hollywood studios. Apparently, lots of new studio contracts are including anti-Twitter language, forbidding writers, actors and others from chatting too much about the movies they're working on. Some just talk about "confidentiality breaches" while others forbid saying anything disparaging.

This is the typical Hollywood "control everything" mindset, but totally goes against the way fans want to connect, these days, and will do a lot more to harm these movies than help. People want to follow their favorite actors/directors on the set and know what's going on. It helps get them more excited about the movies, well before they otherwise might have. Shutting them down, just because some studio execs, who have probably never used Twitter, are too paranoid to recognize it as a great promotional vehicle, seems backwards and shortsighted.

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Rebecca Mayes Connects With Fans By Singing About Video Games

from the definitely-beyond-haiku dept

Matthew Cruse writes to us about "another path to success on the internet that bypasses the middleman" -- describing Rebecca Mayes singing her way to fame by writing songs inspired by video games and distributing them on a blog. Doing this has apparently gotten Mayes a spot on BBC Four for a new show called Gameswipe, as well as some other offers for her to continue her work in other venues.

Obviously, the story of talented people getting a big break isn't exactly a new thing, but there are a few interesting points about this article. One is that there is a growing number of artists who are figuring out that there are more ways than ever to build up an audience. It sounds like Mayes had a bit of help from friends who are connected in the publishing world (at the least one Wired writer, Paul Govan). But that doesn't negate the hard work of putting together "stuff that doesn't suck" and bravely posting it on the internet for anyone to freely download. She also benefited from the quirky idea of creating songs that doubled as video game reviews and that could piggy-back on the popularity of a variety of game titles. So the second key point in Mayes' success is her subtle blend of content and advertising. Folks are always complaining about intrusive pop-up ads and avoiding TV commercials, but if the content is done well AND promotes other products at the same time -- Mayes' story shows that fans can (and will) still appreciate the whole work. (Luckily Mayes is in the UK, so she doesn't have to mess around with disclosing all her possible sponsorship relations.) Lastly, though we don't really know how much Mayes is making via donations for her songs or for her appearances on a BBC TV show, the success story here is that she made it from obscurity to relative fame without relying on a music label or the promises of copyright royalties. We don't know if Mayes will be a mega-superstar, but if "rockstar" is the bar for success, then there will be a lot more failures in the music industry. (And arguably, the era of rockstars may be ending, as the attention of audiences is splintered into ever more narrow niches.) The upshot of all this is that we're seeing how high-quality creative content can be independently produced and distributed -- and how an enviable on-going career in entertainment can be formed by connecting with fans.

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Felicia Day Building Acting Success The Entrepreneurial Way

from the do-call-us,-we'll-call-you-back dept

Though she's had a few minor successes with roles on Buffy the Vampire Slayer and House, Felicia Day has been quietly building herself a successful career under the radar of mainstream Hollywood. Her self-produced web series, The Guild, which follows a nerdy crew of World of Warcraft players through their offline hijinks, is now on its third season. In an interview with Wired, Felicia Day shows that, whether she knows it or not, she is definitely dabbling in CwF + RtB (if you're new here read this).

Felicia has done a great job connecting with her fans. Her @feliciaday twitter account boasts nearly 1.4 million followers, and the nature of her conversations on twitter demonstrates that she is well versed in the medium. The Guild is funded by sponsorship from Microsoft and Sprint, DVD sales, and individual donors.

It's a good start, but like others, Felicia seems to fall into the "give it away and pray" trap -- while it's great to rely on the good grace of donors, she could do much better if she gave her fans a better reason to buy. On her recent appearance on the Jimmy Fallon show, Felicia expressed her surprise at the prospect that someone would support The Guild with a $100 donation; however, what if, for $1,000, you could spend a few hours tackling quests on World of Warcraft with Felicia? Surely there's a fan or two out there that would leap at that opportunity. Day does not disclose the economic details of her franchise, but she keeps alluding to small budgets and tiny profit margins. I would be curious to see the exact numbers, but there's nothing wrong with running a small, lean, efficient operation: given the choice of owning GM or Craigslist, I'd definitely choose Craigslist. This metaphor works for entertainment too: remember Waterworld? This doesn't mean calling for the end to the lavish spreads of food on movie sets. Of course not. From what I hear, Google has great food too.

Much like with the music industry, it is getting easier for creatives to self-produce quality works without the support of a major studio. And, as we experiment with new business models (like CwF + RtB), perhaps we will find a better way to produce TV shows and movies than the traditional model. In the traditional paradigm, starving actors work jobs as waiters and waitresses while plying their craft during their off-hours in the hope of being "discovered" and hitting the acting "lottery." Otherwise, many live job to job or eventually burn out and go find a different job. With the tools of production and distribution now being available to the masses, when can acting be the "day job" for more people? Hopefully soon.

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Four Rules For Music Business Success

from the don't-suck dept

The Topspin blog has a story of one of the bands they've worked with, a lesser known act called Fanfarlo, that was able to reach some specific goals in promoting itself and building up its fan base, while getting many to commit to paying. From that, the post discusses a four step "formula" that the band used for success (listed here with my summary):

1. Don't suck: something that often gets lost in these discussions. The music still does need to be good. All of these business models are that much harder if the music isn't any good and fans don't like it. Playing good music is a definite first step.
2. Get others to introduce you to their audience: This is another good point. I've been talking to some musicians lately, who were trying to understand how to best apply some of this stuff, and I often suggest looking for other, more well-known acts, that the band can work with to get some sort of endorsement, or "opening" slot on a tour (or even just a gig) as a way of reaching more fans. The Topspin post points out that some people assume that this is the real story behind the success of Fanfarlo, but the numbers don't bear that out. It probably accounted for approximately 30% of the band's sales. Not shabby, but hardly the only reason for the band's success.
3. Make those audiences an offer they can't refuse: In this case, the band offered a download of their album, plus four bonus tracks for $1 for a limited time. Yes, all of the songs combined for a dollar -- not each of them for a dollar apiece. While I normally support just giving away the music for free, I can see a reason to offer them all for a dollar in some situations. In this case, it gets more people to commit to the music and the band, but at a price that is much easier to deal with. I'm still not convinced that $1 is better than free, but it sure beats regular album prices. While this offer was for a limited time, after it was over, the band still offered the download cheaply ($6).
4. Repeat: This is another important one. We keep hearing bands put in place business model promotions that are one time deals, rather than a fully thought-out continuous and ongoing business model. By repeating the process, not only can a band keep making money, but it lets them iterate and experiment, and find out what works (and what doesn't.).

In this case, it looks like things definitely worked. It was able to get 15,000 new fans on its mailing list, with a rather stunning 13,000 of those buying something (but fans just want stuff for free, right?). Of those who simply viewed the download offer, an amazing 22% made a purchase. That's an insane conversion rate. Also 30% of the download buyers came back and bought a physical product later (CD, vinyl or special edition).

All in all, yet another successful example of a band figuring out ways to connect with fans while giving them a reason to buy.

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Connecting With Fans Via Live Theater As Well...

from the it's-happening-everywhere... dept

For many years, my wife and I have held a season subscription to the plays at the American Conservatory Theatre (ACT) in San Francisco. They put on some really great shows -- a mix of new and old (including at least one play by either Tom Stoppard or David Mamet pretty much every season, which is great, since those are probably my two favorite playwrights). This latest season kicked off with a bang a few weeks back with an amazing adaptation of Noel Coward's Brief Encounter, done by the Kneehigh Theatre group from the UK. Having attended dozens of plays at ACT over the years, I can't remember any that I thought was quite so amazing or that made me want to run out and tell lots and lots of people to go see it. It's the most imaginatively staged play I've ever seen, and you have to have a serious psychological disorder not to smile through most of it (despite the serious subject matter: marital affairs). I think the opening line to the SF Gate review summed up my thoughts exactly:

Every so often a theater piece comes to town that is so brilliantly conceived and executed, so entertaining on every level, that you want everyone you love or even like just a bit to see it. Kneehigh Theatre's "Brief Encounter," the opening show in the American Conservatory Theater's new season, is that kind of experience.

You kind of have to see the play itself to understand what's so creative about it, but as a hint, before the play even starts, the actors show up in different parts of the theater and start playing instruments and singing songs -- totally unannounced (and many in the crowd ignored it) right up until the play starts. Then, during intermission, they ended up doing something similar in the bar area (downstairs, not upstairs), before mingling with the crowd as everyone made their way back to the theater. Considering most of the actors are on-stage close to the entire time during the play, it's noteworthy that they then end up extending things both before the play and during the intermisison. It really is a neat way for the actors to more closely "connect" with the fans at the show.

Anyway... that, by itself, obviously isn't the sort of thing we post around here, but when I saw the news that the engagement had been extended for another week (the second time already) due to popular demand, I wanted to send that news to a few friends who I knew would enjoy the show, and did a quick search to find that SF Gate review (separately, I believe the play is heading to NY and then Minnesota in the coming months, for folks in either place). In doing so, I came across a blog post from a dramaturg who works at ACT talking about how the artistic department of ACT is trying to get much more involved in meeting people at the theater and improving the overall experience:

An idea I had over the summer, the SHOP puts the creators of Words on Plays (my supervisor and me) in the theater to personally sell our product and discuss it--as well as the play itself and the theater more generally--with our patrons. Part of our theater's mission is to encourage conversation; we're taking this tenant literally. Previously Words on Plays was sold at the merchandise counter, but that counter is remaining unmanned this season because of low sales. So our timing was good.

The idea is to get more in touch with the fans coming to the theater and build a stronger relationship, while still offering "reasons to buy" (the whole RtB part...). While it sounds like direct sales of the book weren't a big deal, it is still helping more people connect with the theater overall and come back to see more plays (a bigger moneymaker than any book...):

Our patrons are most familiar with our theater's hospitality and fundraising staffs. Certainly not a bad thing, but what if this model was exchanged for one in which representatives from the artistic staff were always present to discuss what the patrons are really there to think about--the art?

This is how smaller theaters have to do it because everyone is doing everything. The artistic director is the ticket taker. The playwright is the one who knows where the fire extinguisher is. And it's lovely. Every show you are being welcomed in by a family.

This is where my thinking started. I would stand at my booth selling my product and furthering conversation about the show. But I think I may have been thinking too small. Last night I sold five copies. Commendable but negligible. But I also sold at least two couples on November, our next show, by simply telling them how funny a script it is. I spoke to another gentleman about his time in England. I made a handful of people laugh when I directed them to the new location for the hearing devices: "Why don't you put a sign up?" "Because then I wouldn't get to talk to you."

Indeed. Over the last few months, we've been seeing how the whole CwF + RtB concept isn't just working for musicians, but authors, movie makers, photographers and many other content creators as well. Most of these experiments are still early, but you get a sense that actually building real connections with fans is really working for those who truly put their hearts into it. And, oh yeah, if you're in San Francisco, you really should go check out Brief Encounter...

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When Connecting With Fans, Be Careful What You Promise

from the high-class-problem dept

The submissions for Connecting-with-Fans (CwF) stories are ramping up these days, and here's a cautionary tale from thublihnk who writes "... one of the guys behind Borderlands (an upcoming online multiplayer FPS/RPG) promised to play with/give loot to anyone who preordered his game, and due to a game journalist alerting people to this deal, is now swamped with requests. Good try, better luck next time?"

So this doesn't actually sound too bad for Mike Neumann, the Creative Director of Gearbox, who promoted his game by tweeting a promise to play with anyone who pre-ordered it, even if the number of folks who viewed his offer is in the thousands (so far, though, it sounds like the number is more like hundreds). Neumann says he'll hold up his end of the bargain, but he's also asked fans if they'd accept playing with the CEO of Gearbox instead of just him, which seems perfectly reasonable. It's not like Neumann promised he'd show up in everyone's living room. He also didn't specify how long he'd play with these fans, so there are a few loopholes that will allow him to live a normal life -- assuming his normal life didn't already include hours and hours of gaming. And presumably, superfans are not out to destroy him, though, it might be a bit embarrassing if Neumann turns out to be a total N00b at playing his own game. But, yes, the lesson here for creative CwF promotions is to make sure to think through the consequences. Fortunately for Gearbox, the virtual loot in Borderlands has zero marginal costs.

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Why Don't More TV Shows Try To Connect With Fans?

from the it's-always-sunny-in-philadelphia dept

We've talked about different aspects of the content business have been shifting to do more "connecting with fans" and giving them "reasons to buy," from the music, movie, newspaper, book and even photography industries. But we haven't talked that much about television -- and that's because TV shows still really don't do all that much to try to embrace their fans. There are a few shows (The Office comes to mind) that have creative online presences, but Dave Title highlights how the cast of the "cult hit" It's Always Sunny in Philadelphia is doing a live tour:

Now, to both reward their rather rabid fanbase and to attract new folks to the fold, the gang from Sunny is doing a live tour version of the musical "The Night Man" and screening a new episode from this season at theaters across the country. This not only builds excitement for the new season but creates a far stronger bond with their viewers -- the people most likely to spread the word and build the audience.

Title asks how come other TV shows don't do this sort of thing... and it's a great question. Why aren't TV shows more actively working to connect with fans? Is it because TV shows are often more about selling directly to advertisers than to fans? Or is there some other reason? Or... am I just not paying enough attention to creative TV promotions?

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How Imogen Heap Connected With Fans, And Created Her New Album With Their Help

from the cool-example dept

Another day, another example of a musician using social media tools to better connect with fans and built up true loyalty. This time, it's the story of how singer Imogen Heap involved her fans in the process of creating her latest album, using a variety of tools, including MySpace, Twitter, YouTube and Flickr. She not only kept them in the loop of pretty much everything that was going on with the album, but she also reached out to them for ideas and support on certain parts of the album and its packaging (including fan-submitted artwork for the packaging). As the article notes, because of all of this, many of her fans feel personally invested in the album itself, making them more willing to purchase it when it comes out.

The whole story is interesting, though the one part I'm not sure I agree with was her decision to "fight back" against someone trying to auction off a pre-release copy of her album on eBay. Rather than complain about it, she did ask her fans to just bid up the price as high as possible, which helped eBay become aware of questionable activity on the auction, which they pulled down. As the article notes:

During a time when many music fans are clamoring for free music, Heap's fans actually helped ensure her music wasn't prematurely leaked.

While it does show the loyalty of her fans (and puts to rest the myth that fans will automatically try to get pre-released music), that strategy does seem a bit questionable and could result in eBay users losing their accounts. She claimed that she would make sure no eBay users were punished, but that's a decision up to eBay, not Heap. Still, overall, the entire story is definitely a great case study in really involving her fans in the process.

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The Details Behind Amanda Palmer's Amazing Impromptu Music Video

from the connecting-with-fans dept

On Friday, we posted a guest post from singer Amanda Palmer, all about her thoughts on connecting with fans. If you didn't get a chance to read the whole thing, at the end she included a music video that she did. However, the story behind that music video is so good that it deserves a separate post of its own. We already know that Amanda has been a big fan of using Twitter to reach out to fans, and she did exactly that in this case -- but not to film a video. Just to hold an impromptu "flash gig" on the beach with two days' notice. Cool idea. Other bands should try that as well.

And then... one of her fans suggested the morning of the gig that she learn this song by Cat Stevens. So she did. And she went to the beach and a bunch of her fans showed up and she played some music and everyone was happy. And then they realized that the setting was great to film a music video. One of the people there was Danna Kinsky, who hardly knew Amanda, but is a filmmaker, and had her camera. Another person there was Lindsey Barnes, a photographer, who agreed to shoot some photos of the group. And, with the help of Kirsten Vangsness to corral and organize people, they created an impromptu music video...

The whole thing was thought up, organized and completed in 20 minutes. There was some after the fact editing and sound work, which appears to have taken a few weeks, but the end result is really amazing. It's a better music video than an awful lot of expensive professional music videos... and it was a spur of the moment thing. As the video notes at the end, musicians shouldn't fear Twitter, but learn to embrace it:

It's really an amazing example of what you can do by connecting with fans. We're so thrilled that Amanda is taking part in our CwF + RtB experiment, that this week's special promo is that you can just buy her book and CD by itself (the book is signed by both Amanda and Neil Gaiman), or for a little bit more, you can also buy the whole Techdirt Music Club and get a bunch of other stuff as well. If you just want the Amanda Palmer stuff separate from The Music Club, it's only available until midnight August 10th, so don't miss out...

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Amanda Palmer Talks About Connecting With Fans: Fans WANT To Support Artists

from the and-so-they-do dept

With our CwF + RtB experiment in full swing, we've asked some of the participating artists/authors to provide some guest posts about their own experience with new business models and new promotions. Amanda Palmer, one of the artists involved in our Techdirt Music Club, is someone you're hopefully familiar with by now. She's really been at the forefront of experimenting with these sorts of business models and agreed to write a guest post about her experiences.

As part of this, we're also doing an early announcement of the special promotion that we'll be running next week only. If you don't want the entire Techdirt Music Club, you can just order Amanda Palmer's part: the Who Killed Amanda Palmer book of photographs and short stories -- signed by both Amanda Palmer and Neil Gaiman -- and Amanda's signed CD as well. That's available now... but only through August 10th until midnight PT.

And here's Amanda's post:

i've been talking with a lot of folks lately about "why this works". the things i find myself saying over and over to people is that twitter and the new networking technologies are simply new tools for artists who have been super-connecting with their fans all along.

i started my band in 2000. we didn't play rock clubs. we played in our friends houses, in our own houses, in art galleries, in lofts, at parties. then we gradually brought the party indoors, into clubs that would book us once they knew we'd bring in 50 drinking/paying bodies. i treated our email list like gold. i obsessively stayed up all night and added named after every show. we took the time to meet every single fan who wanted to meet us after every show (i still do this, and i know that brian does it in his current punk band, world/inferno). but this wasn't because i felt it was mandatory....i did this because we LIKED it.

i got into music-making in the first place because i was so hungry to just CONNECT WITH PEOPLE. to me, the meeting&greeting was part of the reward, not a chore. but not all bands think like this. we were lucky. we liked it.

i'm still lucky, because i STILL LIKE IT. i actually love sitting down for an hour or two and bantering back and forth with my fans on twitter. they're all intelligent, funny, cool people. very few of them are mundane or obnoxious. very few of them ask stupid questions. there's a huge amount of respect between me and the fans and between the fans themselves. i feel proud that my music has brought all these freaks together, and i still like attending the party.

for artists who have NO desire to do this, it's quite a quandary nowadays, because many fans have come to expect it.

it's a slight catch-22: it's impossible to hide and it's impossible to fake.

and artists who have huge walls about what they're willing to share can end up seeming irritated....and letting someone else tweet for you is the kiss of death. the last tweet a fan ever really wants to see is : "hey THE ARTIST'S fans!! check out THE ARTIST'S new single, available now on itunes!!!" people hate that shit. not when you know you can go somewhere else and get: "fucking hell, let me share with you guys i'm feeling..."

re: the connecting to fans, and giving them a reason to buy....

what i've found is that once people trust and love you as an artist, some percentage of them will buy ANYTHING if they know the actual exercise is to simply put money in the artist's pocket. case in point: when i did my hock-weird-shit-from-my-apartment webcast auction a few months ago, fans wrote in asking if they could bid on the glasses and wine bottle we were drinking from. the answer: fuck yes. why not? they sold for a few hundred dollars each. the reason? these fans knew that it wasn't the objects themselves that were important. they knew that i was raising rent money, and they wanted to help; wine bottle was pure symbolism.

another fan tweeted in that they'd love to get involved by buying a signed postcard for $20...would i do that? when i told them that sure, i'd do it, 70 other fans wrote in and wanted one for themselves.... and most of them KNEW that i have a section of my website that states clearly that if you simply send me your address, i'll send you a signed postcard...FOR FREE!

but they wanted to help. and be involved. and involved them i did...before ending the webcast i read off a list of all their names. i knew they'd dig that...and i hadn't promised anything. i just knew that being recognized means so much when you're sitting randomly alone behind your computer, watching a webcast, feeling only slightly connected.

so:
connecting with fans, if they LIKE YOUR ART, automatically gives them a "reason to buy", even if it's NOT ART, because they want to SUPPORT YOUR HABIT.

i think we're going to see more and more of that as fans come to realize that the music is free but comes with the emotional price-tag of supporting the artist in any way the artist puts their proverbial hat out (merch, mementos, special packages, literal/web-based tip jars...or wine bottles).

how much do you think the hardcore fans who buy the $300 vinyl/art-print bundles would simply buy a random pretty book of monochrome prints by an unknown artist in a bookstore?

my guess: they will look at the bundle book a few times, admire it, appreciate it, put it on the coffee table or the bookshelf. and they will listen to the vinyl....probably. but are most of those people vinyl-philes? art print collectors? the point is, they will get two other things that are more important: bragging rights and the knowledge that they were singlehandedly involved with and supporting an artist's personal enterprise. because they love the artist, and they want to support him/her, period.

but the nature of fandom & its responsibilities is going to have to change to the same extent that the musicians are going to have to look at their lives & livelihoods (as "working musicians") more honestly.

as musicians rely more and more on fans/listeners/audience within this kind of honor system, the fans/listeners/audience will have to ante up or the system just won't work.

my hope is that the future culture of music will equate the pleasure of hearing a brand new band in a teeny club with the moral responsibility to toss them a few bucks to keep going, instead of just walking into the night, feeling lucky.

p.s. i created this video about a month ago with my fans at the beach at the tail end of a twittered flash-gig in LA. watch it, it's awesome.

Thanks Amanda! To get the signed book & CD check out the Amanda Palmer Special, or get the entire Techdirt Music Club for just a little more. Or, if you want to go all out before midnight PT on Monday the 3rd, if you buy both the Techdirt Music Club and the Techdirt Book Club before midnight PT, August 3rd, we'll throw in a free Techdirt hoodie, or a free lunch with Mike Masnick.

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A Closer Look At How Amanda Palmer Connected With Fans To Become Successful

from the it-ain't-'cause-of-the-label dept

We've written a few stories about Amanda Palmer, and her amazing success in connecting directly with fans (and her struggle to get dropped by her major record label), but none got quite as much attention as the last one about her massively successful Twitter experiments last month. The comments on that post got pretty involved, with Amanda herself stopping by to clarify some points. Some people argued that the only reason she had a fan base at all was because of her major record label association, and also claimed that the label financed the album -- which Palmer denied, noting:

for the record, i actually fronted ALL of the money for this record, because the label wasn't interested in supporting the effort.... i put in my own 200k (much of it borrowed) to make the record. the label picked it up, but i was never fully paid back (long, vile and complicated), which added insult to injury when they did FUCK all to promote the record.

Even more to the point, others are pointing out how much of her core loyal following had nothing to do with anything done by the record label. Hypebot asked Emily White, who's had a long history with Amanda and her work, to weigh in on how she built up her fanbase, and how much impact the record label had. The answer is that the label didn't do very much at all. It got some new markets interested... briefly... but those fans didn't stick around. The true fans were the ones who found out about Amanda and the Dresden Dolls via word of mouth. A few key excerpts (though you should read the whole thing):

I tour managed The Dresden Dolls from 2003-2006 and later co-managed the band as well as managed the launch of Amanda Palmer's solo career. The band self-booked a spring 2004 tour around SXSW hitting everything from sports bars to a bbq restaurant. They had no label, publicist, radio promo, agent, etc. to help book or promote the shows. Before hitting the road, I thought, "who is going to turn up to these shows outside of the Northeast? (as the band is from Boston). How will anyone know about them?"

But kids DID turn up. Whether it was 100 folks in Carbondale, IL or the amazing show Appalachian State University students put together in Boone, NC, the tour was a smashing indie success. I asked the fans at the merch table and the folks who helped us put the shows together how they knew about the band. The answers were consistently along the lines of "my cousin in Vermont IM'd me," "my boyfriend sent me a CD from Boston," or "someone forwarded me one of their mailers." It was true word-of-mouth about an incredible new band, fostered by Amanda and Brian's commitment to playing killer shows, writing personalized mailers and signing an autograph for every fan who wanted one, no matter how many hours it took.

....

And because of that decision [to sign with a major label], the band did receive pockets of radio success in markets like St. Louis and Arizona. The attendance at those shows spiked in 2006 when a few Dolls songs were receiving airplay. Awesome, right? Well, now it's 2009 and we've returned to some of those markets. Many of those radio fans don't turn up anymore. Yet, the hardcores or "1000 true fans" are still there, just like they have been since they organically founded The Dresden Dolls back in the day. They still line up outside for hours, know every word of every song (whether or not it has been released), and wait around for Amanda's autograph. They don't need a top down marketing plan to tell them what to like. And who are the new hardcore Dolls/ Amanda fans? They are the younger siblings and friends of the original fans, who continue to spread the gospel about an artist who's work they love so much they can't not talk about.

Once again, if you can connect with fans, and give them a true reason to buy, they will. That doesn't mean labels are useless. If they can help artists better connect with fans and provide more reasons to buy, they can absolutely be helpful. But that's just not the way many old school label folks work these days. Some of them are finally getting it (and I've actually had some really great conversations lately with record label folks who are figuring this out). But for artists who can (and want to) do it themselves, there are an increasing number of wonderful opportunities.

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Amanda Palmer Connects With Fans, Gives 'Em A Reason To Buy... And Makes $19k In 10 Hours

from the that's-the-way-to-do-it dept

We keep talking about artists who are connecting with fans, and giving them a reason to buy, and it seems like every day we hear of more and more new and creative ways that artists are doing this -- even as the naysayers stop by daily to insist it's impossible for such things to scale. It's a blast to see it scale more and more every day and prove them wrong. The latest example comes from Amanda Palmer -- who we've written about a few times before. She's the singer who has been fighting with her major record label (Warner Music's Roadrunner) for not just being a pain to deal with, but for making it harder for her to both connect with fans and give them reasons to buy. For example, she got caught in Warner's stubborn decision to fight YouTube over payments, and had all her videos taken down from YouTube against her wishes. So, at a concert, she told fans to upload the video to YouTube as she sang a song begging her label to drop her.

But, even as she's stuck on the major label, she's shown that by connecting with fans and giving them a reason to buy, they absolutely will support her. Back in April, we wrote about how she got her fans to help support the backup dancers on the tour, since they had no money to pay them, but the fans came through with money/food/lodging.

However, now she's going much further, much of it using Twitter to closely connect with fans. She recently explained three separate experiments, all done on a whim this month, which allowed her to bring in $19,000, and all of which show those same basic characteristics: connect with fans and give them a reason to buy. The story is so good that I ended up including the whole thing, because it's too good not to read -- but check out Amanda's site directly.

this story has just been blowing people’s minds so i figures i should write it down.

1.
FRIDAY NIGHT LOSERS T-SHIRT, $11,000

about a month ago, i was at home on a friday night (loser that i often am when i’m not touring, i almost never go out) and was, of course, on my mac, shifting between emails, links and occasionally doing some dishes and packing for a trip the next day. just a usual friday-night-rock-star-multi-tasking extravaganza.

i twitter whenever i’m online, i love the way it gives me a direct line of communication with my fans and friends.

i had already seen the power of twitter while touring…using twitter i’d gathered crowds of sometimes 200 fans with a DAY’S notice to come out and meet me in public spaces (parks, mostly) where i would play ukulele, sign, hug, take pictures, eat cake, and generally hang out and connect. this was especially helpful in the cities where we’d been unable to book all-ages gigs and there were crushed teenagers who were really grateful to have a shot at connecting with me & the community of amanda/dolls fans.

i’d also been using twitter to organize ACTUAL last-minute gigs…i twittered a secret gig in LA one morning and about 350 folks showed up 5 hours later at a warehouse space….i played piano, filmed by current.tv, and then (different camera crew) did an interview with afterellen.com.
the important thing to undertsand here is that the fans were never part of the plan..,i basically just INVITED my fans to a press day, the press didnt’ plan it…i did.
i was going to be playing in an empty room and doing q&a with afterellen on a coach with only the camera watching.
it was like….why not tell people and do this in a warehouse instead of a hotel lobby or a blank studio? so i did.

it cost me almost nothing. the fans were psyched.

but back to the bigger, cooler story….

so there i am, alone on friday night and i make a joke on twitter (which goes out to whichever of my 30,000 followers are online):

“i hereby call THE LOSERS OF FRIDAY NIGHT ON THEIR COMPUTERS to ORDER, motherfucker.”
9:15 PM May 15th from web

one thing led to another, and the next thing you know there were thousands of us and we’d become the #1 topic trend on twitter.
zoe keating described it as a “virtual flash mob”.

the way twitter works (if you don’t have it) is that certain topics can include a hashtag (#) and if a gazillion people start making posts that include that hashtag, the topic will zoom up the charts of what people are currently discussing. it’s a cool feature.

so anyway, there we were, virtually hanging out on twitter on a friday night. very pleased with ourselves for being such a large group, and cracking jokes.

how do you “hang out” on the internet? well, we collectively came up with a list of things that the government should do for us (free government-issued sweatpants, pizza and ponies, no tax on coffee), AND created a t-shirt.
thank god my web guy sean was awake and being a loser with me on friday night because he throw up the webpage WHILE we were having our twitter party and people started ordering the shirts - that i designed in SHARPIE in realtime) and a slogan that someone suggested: “DON’T STAND UP FOR WHAT’S RIGHT, STAY IN FOR WHAT’S WRONG”. neil gaiman and wil wheaton joined our party. the fdnas felt super-special.

by the end of the night, we’d sold 200 shirts off the quickie site (paypal only) that sean had set up.
i blogged the whole story the next day and in total, in the matter of a few days, we sold over 400 shirts, for $25/ea.

we ended up grossing OVER $11,000 on the shirts.
my assistant beth had the shirts printed up ASAP and mailed them from her apartment.

total made on twitter in two hours = $11,000.
total made from my huge-ass ben-folds produced-major-label solo album this year = $0

2.
WEBCAST AUCTION, $6000

a few nights after that, i blogged and twittered, announcing a “webcast auction” from my apartment.
it went from 6 pm - 9 pm, my assitant beth sat at my side and kept her eyes on incoming bids and twitter feed.
while we hocked weird goods, i sang songs and answered questions from fans. we wore kimonos and drank wine. it was a blast.

people on twitter who were tuned in re-tweeted to other fans. the word spread that it was a fun place to be and watch.
we had, at peak, about 2000 people watching the webcast.

at the suggestion of a fan early in the webcastm anyone could, on demand, send us $20 via paypal and we would chew,
sign and mail them a postcard. we sold about 70, and we read all those names at the end of the webcast and thanked those
people for supporting us. here’s how the sales broke down:

all the items were signed by moi and hand-packed by beth and kayla._ the items and highest bidders were as follows:_ hilary, ukulele used on the european tour: $640 _jake, “guitar hero” plastic guitar controller used in album promo shoot: $250_ lary b, copy neo2 magazine, plus two post-war trade slap-bracelets & a crime-photo set: $230_ devi, glass dildo, with subtley-sordid backstory: $560 _liz b., “hipsters ruin everything” t-shirt, made by blake (get your very own here!!!!): $155.55_shannon m., my bill bryson book, a short history of neary everything: $280_ nikki, huge metal “the establishment” sign, used at rothbury festival for the circus tent i curated: $450 _j.r., purple velvet “A” dress used in the dresden dolls coin-operated boy video shoot: $400_ jessie & alan: who killed amanda palmer vinyl: $100_ nikki: wine bottle, auctioned BY REQUEST!!! $320 _shannon w., torn-to-shit vintage stockings used in the who killed amanda palmer/ michael pope video series: $200 _jodi,
school-note-book break-up letter, written to amanda from jonas woolverton in 7th grade (i still haven’t emailed him about that….): $250_ daryl, ANOTHER wine bottle, by request, that we had LYING AROUND: $320
and…………..
reto emailed, having barely missed the wine bottle, and asked us to send him “something funny” for $129.99. we sent a heath ledger statuette.

total made on twitter in 3 hours, including the postcards, was over $6000.
again, total made on my major-label solo album this year: $0

3.
TWITTER DONATION-ONLY GIG, $1800

a few days later, i twittered a guest-list only event in a recording studio in boston, to take place a week later.
the gig lasted about 5 hours, all told, with soundcheck and signing. i took mostly requests and we had a grand old time.
first come, first served. the first 200 people to ask got in, for free. i asked for donations and made about $2200 in cash.
i gave $400 back to the studio for the space and the help. we sold some weird merch. i think we should call it an even 2k.

total made at last-minute secret twitter gig, in about 5 hours = $2000
major-label record blah blah blah = $0

…..and for fun, and to thank my fans for being awesome, i’ve been doing some twitter perfomance art, including answering their questions by magic-markering my body until it’s covered, and displaying time-lapse make-up application advice….but that’s another story.

TOTAL MADE THIS MONTH USING TWITTER = $19,000
TOTAL MADE FROM 30,000 RECORD SALES = ABSOLUTELY NOTHING.

turn on, tune in, get dropped!!!!!

love,
amanda fucking palmer
http://www.amandapalmer.net
http://www.dresdendolls.com

There are so many different examples buried in there of both connecting with fans and giving them a reason to buy, it's worth reading multiple times. So, go on, naysayers in the comments. Point out, yet again, why this is the exception, and explain why other artists can never do their own creative means of connecting with fans and giving them a reason to buy. We'll chuckle, and watch as more and more figure it out.

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Less Well Known Artists Make Use Of Mobile Platforms To Interact With Fans

from the an-artist's-an-artist,-no-matter-how-small dept

When talking about the success of musicians adopting business models around the economics we discuss here, people often complain that it "only works for big artists" or "only works for the little guys," so much so that someone dubbed the exceptionalism as "Masnick's Law." I admit that it was easy to feel this way when Trent Reznor launched the Nine Inch Nails iPhone app. How many less well known artists would benefit from (or be able to develop) their own mobile app? Well, a company called Gigdoggy recently launched a mobile "Fanteraction" platform that lets bands easily create mobile websites for their gigs. In a blog post chronicling a show in which the platform was used and promoted, the first artist to play didn't really push it, but the second artist, Greg (one of the creators), made a point of explaining it to people. Basically, by queueing up each song on the site, an artist is able to provide lyrics and additional information that the audience can access via a mobile device while enjoying the performance. It's web-based, so it's accessible from different platforms without the need for downloads (or the risk of getting banned by Apple). Greg was able to get some people interested and following along. One audience member even prompted him when he forgot the lyrics to a verse! The platform is in its early stages, but it'll be interesting to see how it develops and what people do with it. At the very least, it's a good illustration that you don't need to be playing in stadiums to find a use for this sort of thing.

Blaise Alleyne is an expert at the Insight Community. To get insight and analysis from Blaise Alleyne and other experts on challenges your company faces, click here.

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Coldplay Giving Away Free CD At Shows And Free Downloads

from the that-evil-free-stuff dept

A bunch of folks have sent in the news that Coldplay is doing a promotion whereby they'll be giving away a free CD at every live show and will also make the tracks available for free download on the band's website. The album itself is live tracks recorded during the current tour. As the band notes:

"Playing live is what we love. This album is a thank you to our fans - the people who give us a reason to do it and make it happen."

It's great to see another well-known band learn that "free" can have quite a bit of value, though this does seem a bit more gimmicky than any well-thought-out strategy. Giving away a physical product is nice, but expensive, and unlikely to be a difference maker for those going to shows. Still, it is nice to see a band not freaking out about free and looking for more ways to actually connect with and reward their fans, rather than trying to punish them like some others.

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