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stories filed under: "amazon reviews"
Culture

Culture

by Mike Masnick

Tue, Dec 9th 2008 2:48pm


Filed Under:
amazon reviews, protest, turbo tax

Companies:
amazon, intuit



Using Amazon To Protest Products You Don't Like

from the virtual-protests dept

The main thing that kicked off all the negative attention over EA's use of SecuROM DRM in Spore was the avalanche of negative reviews on Amazon. It seems consumers are beginning to recognize that such a rush of negative reviews is an effective way to protest and garner attention. The latest product getting the same treatment appears to be TurboTax from Intuit, where people are protesting a big price increase from last year. Any bets on whether or not a "glitch" will cause Amazon to delete the reviews, as has happened with previous waves of negative comments?

22 Comments | Leave a Comment..

 
Surprises

Surprises

by Mike Masnick

Thu, Oct 23rd 2008 8:08am


Filed Under:
amazon reviews, deletions, drm, reviews

Companies:
amazon, ea



Amazon Caught Deleting Negative EA DRM-Related Reviews... Again

from the uh-oh dept

You probably remember the uproar that surrounded the release of Spore, where plenty of people were pissed off at EA's decision to use draconian DRM and made their feelings known via thousands of 1-star reviews on Amazon.com. At one point, all of those reviews disappeared from the site, leading some to accuse Amazon of censoring the reviews. Amazon quickly said that it was a glitch and the reviews came back.

However, it appears that "glitch" has come back -- and once again it's for thousands of DRM complaints on an EA game. EA released Crysis Warhead with the same awful SecuROM DRM, and the reviews made that clear. But, just as with Spore, the Crysis Warhead reviews magically disappeared. Amazon is once again claiming that it was a glitch, just like last time. As the article notes, there is one possibility, which is that Amazon has an automated system that tries to flag spam reviews, and the actions of the DRM complainers triggers that mechanism. That would make some amount of sense, though Amazon shouldn't keep calling it a glitch if that's the case.

30 Comments | Leave a Comment..

 
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