Press Starting To Notice WiFi-In-The-Sky Claims Not Being Supported In Reality

Tue, Jan 29th 2008 7:05pm

Filed Under:
airplanes, internet access, wifi

Companies:
continental, jetblue

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JetBlue Providing WiFi/TV For Other Airlines?

from the helping-the-industry-out dept

Prior to 9/11, there was a lot of effort being put into plans for internet access from airplanes. However, the resulting turmoil in the airline industry put all of those plans on hold. In the end, that may have been a good thing, as the early technology was both expensive and clunky, and only a few generations later are we starting to see technology that is both affordable to install and use showing up. In the last few months, we've seen more and more stories about WiFi in the sky, with the latest one being that Continental is about to start offering live TV and WiFi, similar to a few other airlines. Having just flown on Continental on an excruciatingly long trip to Europe and back, I'd say that having internet access and live TV would have made the flights much more enjoyable.

What's really interesting here, though, is that Continental is turning to competitor JetBlue to provide the service. We were among those surprised when JetBlue bought some available spectrum for air-to-ground internet access. Like many, we had suspected that it would go to a service provider that would provide a generic service to any airline that wanted it. But, with JetBlue winning the bid, it opened up questions about whether the company would hoard the opportunity as a differentiator for its own flights. Apparently not. If JetBlue can succeed in outfitting other airlines, it could represent a useful side-business for the company -- even if it diminishes some of JetBlue's own competitive advantage. Of course, given that a new study has suggested that WiFi-in-the-sky really isn't a huge selling point, perhaps this makes sense. Basically, people are saying that it's a nice-to-have rather than a need-to-have. In other words, it's unlikely to bring that much new business directly to JetBlue, but if JetBlue can make it available on lots of other airlines, people would be happy using it.

(Mis)Uses of Technology

Mon, Jan 7th 2008 10:12am

Filed Under:
airplanes, faa, internet, security, wireless

Companies:
boeing

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Hacking The Friendly Skies In Boeing's New 787

from the someone-deserves-to-be-fired dept

Wired is running an article about FAA concerns about the computer networks on Boeing's new 787. Apparently, the airplanes have been designed with a computer network in the passenger area that can give fliers internet access. That seems reasonable enough. However, somewhere along the way, someone at Boeing decided to connect that network to the plane's control, navigation and communication systems. It's hard to fathom how anyone would ever consider connecting a general passenger network on an airplane to critical systems that actually deal with issues related to keeping the airplane in the sky. Boeing's response is less than satisfactory as well. While it claims it's fixing some of the issues raised, it also says the report is overblown, noting: "There are places where the networks are not touching, and there are places where they are." That really doesn't matter. If the network is touching anywhere it should be seen as a fairly serious problem. There's simply no good reason to connect the two in any way, no matter how "secure." Glenn Fleishman is saying that this report is Wired making a mountain out of a molehill, and insists that the story is probably not a big deal at all. Yet, I'm still wondering why the two systems would ever touch each other.

(Mis)Uses of Technology

Thu, Oct 18th 2007 11:46pm

Filed Under:
airplanes, in-flight voice, mobile phones

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EU About Ready To Allow Phone Calls While Flying

from the let-the-airlines-decide dept

While the US government has basically decided not to allow mobile phone calls from airplanes due to complaints from people worried about sitting next to people who are too chatty, the EU seems to be taking a more reasonable approach. Recognizing that the technology problems with calling from airplanes have basically been solved, the EU is ready to let airlines decide for themselves how they want to handle the issue. In other words, rather than having the government decree that people shouldn't suffer sitting next to half a conversation, why not let the market decide? If people are really annoyed by it, then airlines can simply advertise themselves as "mobile-phone free" or set up "mobile-phone free" sections.

Wireless

Mon, Oct 8th 2007 8:44am

Filed Under:
airplanes, in-flight voice, mobile phones, voip

Companies:
faa, fcc