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Fri, Jan 6th 2012 6:07am

Filed Under:
auctions, automatic bidding, business models, class action

Companies:
ebay

Class Action Lawsuit Filed Against eBay Because Of The Way Its Auctions Work

from the oh-come-on dept

It seems you can find people to file a class action lawsuit against just about any crazy thing these days. The latest, as pointed out by Eric Goldman (with the complaint embedded below), is someone filing a class action lawsuit against eBay claiming all sorts of violations for the way eBay's auction system has always worked. Here's the basic issue. eBay developed a rather clever system back when it launched to handle bidding. You don't just put in your next bid -- you put in what's supposed to be the maximum you're willing to bid on an item. But the auction system itself always goes for the highest bidder's lowest increment above the second highest bidder. If that sounds confusing, let's take the language from eBay's own site, and quoted in the lawsuit:

The current bid for an item is $10.00. Tom is the high bidder, and has placed a maximum bid of $12.00 on the item. His maximum bid is kept confidential from other members.

Laura views the item and places a maximum bid of $15.00. Laura becomes the high bidder.

Tom�s bid is incremented to his maximum of $12.00. Laura�s bid is now $12.50.

We send Tom an email that he has been outbid. If he doesn�t raise his maximum bid, Laura wins the item.

This is how eBay has always worked. And it's a perfectly reasonable business model choice that eBay did because it makes life much more convenient for users. Rather than having to put in place each bid, you can set the most you're willing to pay and rest assured that you'll just have to pay the next increment above the second highest bid. Of course, in practice, the bidding rarely works that way, with people often feeling pressure to raise their highest bid, or wait until the very end to snipe the bid. But, overall what could possibly be the problem with this system?

Well, according to the lawsuit, this all seems to be a conspiracy to defraud the seller of the full $15 that Laura bid. The fact that she only pays $12.50 is apparently due to eBay failing to "act neutrally" and instead "inject[ing] itself into the transaction by intercepting the bid aamount [sic] before it is received by the seller." Seriously.

Once again, this is how eBay has worked forever, and it's pretty clearly explained on the site. It's a business model choice that makes plenty of sense. It's not some breach of contract, or "tortious interference" or "unfair competition" or "unjust enrichment." It's just a business model. In fact, if eBay were really being nefarious, wouldn't it set things up the other way? After all, since eBay gets fees as a percentage of the sale price, if the company were really being sneaky, it would try to force everyone to pay the higher bid. If anything, it seems like eBay's structure is designed to help people, not to unjustly enrich itself...

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Cloksin (profile), Jan 6th, 2012 @ 5:53am

Where's the common sense
I really can't believe that a lawyer has actually taken this on. No where do I see that ebay is interfering with the auction. Lets look at it this way.

You go to a traditional auction house because you've seen an item you're interested in. You go to the auction with a predetermined maximum anount of money you're willing to spend on that item. As the bidding starts, you don't bid that maximum amount right away, you bid the minimum possible and only increase it when someone else has out bid you. If things work out in your favor, you've purchased the item for much less than what you have set as your maximum bid for that item.

Here's another example, you participate in an auction over the phone, speaking on the phone with a representative from the auction house. You start bidding on an item and tell the person on the other end of the phone, who is submitting your bids for you, that you don't want to bid more than a certain amount for this item, but you tell the person to keep bidding for you as long as the current bid is below that maximum amount. Again, if things work out in your favor, you've purchased the item for much less than what you had set your maximum bid to.

It seems to me that this is exactly what ebay is doing. When in an auction house, the seller has no idea what I have set my maximum bid to, so when I purchase the item for less than my maximum the seller is none the wiser that I was willing to spend more than I actually did. Just because ebay provides a means to set your maximum, it in no way suggests that this amount is the actual bid. The actual bid is the increment set for the auction above the previous bid.

Hopefully the judge will have the common sense to see right through this and dismiss the case right away.

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Anonymous Coward, Jan 6th, 2012 @ 6:09am

Re: Where's the common sense
with prejudice

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Violated (profile), Jan 6th, 2012 @ 6:18am

FleaBay
I am only happy to see eBay get sued. Still I would agree that this case is totally insane. Had they wanted a better sale price then that is what fixed priced auctions are for.

Just a shame eBay has not been sued for valid reasons and I can sure name a few examples.

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Anonymous Coward, Jan 6th, 2012 @ 6:34am

Bottom line is this
There are plenty of stupid people on Ebay. Case closed.

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Pips, Jan 6th, 2012 @ 6:36am

bleh
Don't care for ebay much. Sold an item on there and no where did it say they took a percentage of the cost when that item sold. I had to pay to list the item, and that is all they tell you about up front. They took like 5% of the sale after it had ended. Waste of time.

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Rich Fiscus (profile), Jan 6th, 2012 @ 6:39am

So basically eBay is being sued because their online auctions work like offline auctions. Or more accurately, because they don't offer the seller the advantages of both regular and sealed bid auctions.

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:Lobo Santo (profile), Jan 6th, 2012 @ 6:41am

Motive!
This is obviously a meritless case,
I'm betting it is only being brought on the hopes eBay will pay to make it go away...

So, nothing more than a cash grab--trying for the vaunted "out of court settlement".

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V (profile), Jan 6th, 2012 @ 6:42am

Drain...
Idiotic lawsuits like this are one of the reasons that the court systems are so clogged and business insurance rates are so high.

I have sold MANY, MANY things on eBay. I know how it works. I APPRECIATE how it works. I see no issue with the way it works. It really is no different than me telling an agent at an auction my maximum bid and allowing him to slowly increment it.

This happens ALL THE TIME in the art world and at other high end auctions. The fact that some backwards idiot doesn't like it is now causing eBay to defend itself, which means they have to spend money... which eventually means they'll end up raising fees to compensate for having to defend themselves against frivilous lawsuits with no merit.

Thanks idiots.

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Michael Kohne, Jan 6th, 2012 @ 6:46am

How is ebay's model any different than a 'book' bid?
I've heard of normal auction houses doing a 'book bid' where buyers who don't show up can submit bids ahead of time to be considered at the moment of auction. As is explained here:

http://esty.ancients.info/numis/auction.htm

I think these people are going to have a hard time explaining to a judge (or a jury) how Ebay's system is any different than a book bid (which has been used in traditional auctions for many, many years).

Even if it was some new thing (as opposed to a tweak to a very old model), I fail to see where it's Ebay interfering in anything - Ebay makes sure everyone obeys the pre-stated rules.

If the rules were different, the bidders wouldn't put up large bids anyway. Instead it would end up resembling the silent auction at my local farmer's market - where you DON'T get maximum price because people have to come back to bid it up.

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Loki, Jan 6th, 2012 @ 6:54am

As someone who has done both a fair amount of buying and selling, this is pure ignorance and greed.

There is NOTHING wrong with proxy voting.

Look at it this way:

I'm selling a rare Leonardo da Vinci sculpture.

The CIA wants it so they send an agent to do their bidding, and tell that agent he can only bid a maximum of $12.

The Vatican wants it so they send a nun to do their bidding, and tell the nun she can only bid $15.

If mister CIA agent doesn't go over $12, why would misses Vatican nun bid more than $12.50

The only difference is with eBay, the CIA agent and the Vatican nun are electronic so the President and the Pope don't have to sit there all day bidding themselves.

What this/these clown(s) want if for everyone to be a Mayflower and just keep upping the bid to outbid themselves until the reach the magic number.

Fine, I reserve the right to blow up the auction and sing a little song

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Bob, Jan 6th, 2012 @ 6:58am

Wow. As much as I hate how eBay fees have gone through the roof, making them nearly unusable now, I have to side with them on this one. This is completely crazy.

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Anonymous Coward, Jan 6th, 2012 @ 7:01am

Re: FleaBay
why don't you name examples then?

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Christopher Weigel (profile), Jan 6th, 2012 @ 7:11am

Second-price auction
Ebay's model is an example of a second-price auction.

The major advantage of second-price auctions is that they encourage a bidder to bid their "true valuation" of a product. I.e. if I am willing to pay $20, I have motivation to insert that as my bid.

A first-price auction, on the other hand, makes it so the bidder has motivation only to bid minimally above the person below them.

It's a classic game theory problem and the second-price auction is better for both the buyer (no sniping required) and the seller (again, no sniping)

TL;DR, this is a stupid lawsuit.

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David (profile), Jan 6th, 2012 @ 7:22am

How about...
...if you don't like the way eBay works, just don't use it? Some of these lawsuits are really stupid.

I agree that they were upfront from the get-go about how their auctions work. I also don't use them much. Bought a few items in the early days, but have not really gone there much lately.

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John Doe, Jan 6th, 2012 @ 7:24am

Isn't this the whole point of an auction?
Of course, in practice, the bidding rarely works that way, with people often feeling pressure to raise their highest bid, or wait until the very end to snipe the bid

Isn't this the whole point of an auction, compel people to bid? That is why it is called bidding.

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PrometheeFeu (profile), Jan 6th, 2012 @ 7:33am

Re: Second-price auction
No. Ebay is actually a traditional English Auction. In a second price auction, if I bid 12 and you bid 15, you will pay 12 and get the item. In an English Auction, the auctioneer, starts at a low price and slowly increments it by a fixed amount until only one person is willing to pay the offered price at which point the auction is over. So in the ebay system, you set your max at 15, I set my max at 12 and the auctioneer raises the price until 12. At that point, 2 of us are still willing to pay for the item, so he raises it to 12.50 where I drop out and you pay 12.50. It's the standard economic outcome you would expect under perfect competition.

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Jon, Jan 6th, 2012 @ 7:51am

Re: bleh
It is posted that they take a 6% cut plus listing fee when you sign up a s a seller. You cant just click the 'I Accept the terms of the agreement ' box, you have to actually read it.

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Anonymous Coward, Jan 6th, 2012 @ 7:52am

Re: FleaBay
I can name examples...
But I wont.

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Anonymous Coward, Jan 6th, 2012 @ 7:55am

Re: bleh
Typed ebay.com into address bar.
Hit 'Sell' in top right bar.
Hit 'User Agreement' near the bottom of the login page.
Went down to the section 'Fees and Services' and actually read it.
Followed the link for 'Fees Schedule' offered there: http://pages.ebay.com/help/sell/fees.html

The entire process from start to finish took considerably less time than composing this message but far be it from me to accuse you of a lack of effort and bitching about your own ignorance after the fact as if that was somehow someone else's fault.

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Anonymous Coward, Jan 6th, 2012 @ 8:01am

Always Worked?
Not that it matters, but I vaguely remember the beginnings of E-Bay working a bit differently.

I remember sitting at my computer waiting for the timer to tick down to 5 seconds and place my bid. I'd pray my 28.8K modem would be fast enough to get my bid in. Then the wait for the refresh of the screen was agonizing. Would someone else have done the same thing but bid more the I?

Then they implemented an incremental "end time". Every bid within the last minute reset the timer to add another minute for bidding. Or something like that.

I was singing praises when they came out with the "maximum bid" concept.

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nasch (profile), Jan 6th, 2012 @ 8:03am

Re: Isn't this the whole point of an auction?
Isn't this the whole point of an auction, compel people to bid? That is why it is called bidding.

But what's mystifying about eBay (to me anyway) is why most people don't just set the max they're willing to pay, and leave it. Apparently virtually all auctions are won by sniping now, so I can't even tell by entering a bid if I'm going to win. The "99 cent" current bids on almost everything, and even the higher bids on some items, are meaningless, because they're just going to get sniped at some unknown higher price.

I would probably use eBay more if everyone just entered bids and left it at that.

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Anonymous Coward, Jan 6th, 2012 @ 8:03am

Re: Isn't this the whole point of an auction?
What they're getting at is that there's no reason at all to bid more than once with the ebay model. Logically the value of the item to an individual shouldn't change over the course of an auction so only one maximum bid is necessary. However, for a human the prospect of loosing the item is often enough to change the value of the item temporarily in spite of the long term value remaining exactly the same.

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Anonymous Coward, Jan 6th, 2012 @ 8:05am

Re: Re: Isn't this the whole point of an auction?
I think you're irrationally attaching too much value to knowing before the auction is over if you're going to win or not. Just bid you max and leave it be. If you get outbid it's because someone overpaid for it (from your perspective) and that's no loss to you.

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Anonymous Coward, Jan 6th, 2012 @ 8:06am

Isn't this just the same theme as every other story here?

Someone sues someone else for not maximizing their profits for them.

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HRHaig (profile), Jan 6th, 2012 @ 8:09am

I say if this guy wins, we should all sue him for jacking up the prices on us when we bid on eBay. That'll learn him a lesson!

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John Doe, Jan 6th, 2012 @ 8:12am

Re: Re: Isn't this the whole point of an auction?
I don't understand your post. Auctions encourage bidding more than once by the bidder. That is why it is bidding. Whether or not the item gets sniped in the end is irrelevant. You are bidding against other live bidders, snipers or not, and the automatic bidding. I see nothing underhand or even unfair about the process. Bid what the item is worth to you and don't cry if you don't get the item. I am speaking of the general "you" here, not you in particular. :)

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Nick, Jan 6th, 2012 @ 8:16am

Sheesh. And here, as I was reading the article, I formed a thought in my mind of what the complaint probably is. I thought that, in the case of a 12 and 15 dollar max bid, that the 15 dollar person was complaining that they had to bid 12.50 to win, instead of 12. If you think about it, if you have the highest bidder automatically bid the max of anyone else, that means nobody else will bid higher, so it follows the rules.

Again, I at first thought that it was the highest bidder of an item complaining over what is essentially a 50c tacked on price, not a SELLER complaining that "max bid" doesn't automatically get submitted instantly.

What the client here fails to notice is that this is essentially a live auction, not a silent auction. Live auctions you pretty much just know that you were out-bid, and have time to determine if you wanna go again. Silent ones, you put up a price, and if you are highest you win. Ebay is NOT hiding which one this is.

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FarSide (profile), Jan 6th, 2012 @ 8:19am

Re:
You have it basically right.

However, as the basic premise can take many forms, I feel there's plenty of value in calling attention to the different forms.

The more times one is exposed to all the variations in an idea, the easier it is to spot them on one's own.

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Anonymous Coward, Jan 6th, 2012 @ 8:45am

If you're going to make a lawsuit against an auction site, do it against these penny auction sites like qBids. That shit should be illegal.

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Jay (profile), Jan 6th, 2012 @ 8:46am

How does this work?
Lemme get this straight...

Ebay is the new Google and needs to be auction neutral?

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Steve R. (profile), Jan 6th, 2012 @ 8:50am

The Case of the Clueless Seller
I dropped E-bay a long long time ago. In one case, I won the bid for substantially less then the seller wanted. The seller made all sorts of ludicrous noises to the effect that he could simply cancel the transaction since it was far less than his perception of market value. In the end, the seller grudgingly shipped.

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Anonymous Coward, Jan 6th, 2012 @ 9:16am

Re:
"Isn't this just the same theme as every other story here?

Someone sues someone else for not maximizing their profits for them."

Yes, but no, what it is, is someone suing someone else for not doing something that they in their ignorance believe would maximise their profits but would in fact cause utterly different behaviour which would actually reduce the profits that they make.

You know, like claiming piracy is destroying their business when there are more movies making more money and more musicians writing more songs and more able to make a living etc etc.

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Anonymous Coward, Jan 6th, 2012 @ 9:30am

Re:
Well, you do have to consider that in the movies, when there's a high-stakes auction going, there's always someone at the end that way overbids because they're made of money.

These people probably want something like that to occur, where someone doubles the previous bid at the last second and writes them a check on the spot.

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ComputerAddict (profile), Jan 6th, 2012 @ 9:31am

Re:
Who do you think is filing the complaints (through other companies...) I'd bet that qBids, et. all is the real motivator behing this lawsuit.

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DevVM, Jan 6th, 2012 @ 9:33am

Re: bleh
It's not their fault that you didn't read things completely.

There is no way in hell those fees aren't spelled out.

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MrWilson, Jan 6th, 2012 @ 9:40am

Re: Where's the common sense
Yeah, it appears that the plaintiff is just confusing the difference between a bid and a bid limit. The bid limit is how much you're willing to bid, but the bidder in no way intends to pay that much if the highest bidder with whom they are competing doesn't bid nearly that high. The bidder's willingness to pay the high amount is contingent on it being necessary.

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Killercool (profile), Jan 6th, 2012 @ 9:46am

Re: Re: Isn't this the whole point of an auction?
I use Ebay regularly to buy retired Lego sets. For some of them, I am willing to pay $50. If at all possible, though, I WANT to pay less.

I have a lot of free time, so I just bid the minimum amount to qualify for one of the sets. If I get outbid, I bid again. Y'know. Like an auction. Amazing, really.

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smacdav, Jan 6th, 2012 @ 9:48am

Re: The Case of the Clueless Seller
The seller's resistance is not EBay's fault. On the contrary, probably the only reason that the seller shipped in the end is that EBay wouldn't allow them to cancel the transaction. Once someone has won an auction fair and square, the seller is required to sell to the winner for the winning price. You have EBay to thank for helping you out by requiring the seller to play by the rules.

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Killercool (profile), Jan 6th, 2012 @ 9:49am

Re:
Even in a silent auction, you can usually raise your bid.

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Killercool (profile), Jan 6th, 2012 @ 9:52am

Re: Re: The Case of the Clueless Seller
Also, isn't there a "Minimum Value" function? Like, the seller sets a price below which the auction is invalidated?
I believe it is separate from the starting bid. I dunno. I've only ever bought stuff.

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Anonymous Coward, Jan 6th, 2012 @ 10:03am

Re: Re: Isn't this the whole point of an auction?
Having used ebay quite a bit in the past, I've occasionally run into what I believe is a common seller trick of creating shill accounts to bid up to someone's maximum bid before the auction ends. They know that most people can't stand being outbid and will bid again before it ends.

As such, I started the practice of "bid sniping" as well, although I would usually just bid in the last hour of an auction, and then put my maximum bid in within the last couple minutes to circumvent other snipers.

At this point, most sellers aren't going to mess with it, as they may risk having to buy their own item back.

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Anonymous Coward, Jan 6th, 2012 @ 10:07am

Re: Re: Re: The Case of the Clueless Seller
You mean like setting a reserve?

Both setting a reserve and setting a higher starting bid incur higher fees to list an item, so that's why they try to avoid it if they're sure an item will reach their predicted market value.

The fees for selling items on ebay are ridiculous these days, and on top of that, if you use paypal, they double-dip.

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Travis, Jan 6th, 2012 @ 10:23am

Re: bleh
Don't care for reading much either? http://pages.ebay.com/help/sell/fees.html

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Anonymous Coward, Jan 6th, 2012 @ 10:24am

Re:
nobody cares bob

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Anonymous Coward, Jan 6th, 2012 @ 10:28am

auction explanation confusing
I realize you took that auction example from them, but did you leave something out? Having never used ebay I found it confusing. Why is it not $12.01 instead of $12.50 for example?

To make this example make sense I would removed the "current bid is $10" from #1 because it is irrelevant and adds confusion. And in #3 add "because ebay has $0.5 as a minimum increment".

After that it makes sense, but I would remove all the crap about "bid" vs "maximum bid". Your bid *is* your maximum bid. The whole thing comes down to simply, "The maximum bidder actually gets the item for the cost of the second highest bidders bid plus a small increment."

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Anonymous Coward, Jan 6th, 2012 @ 10:37am

Re: Re: Second-price auction
But it really is exactly the same thing in the end, except in one case there is an increment added on. English Auction == Second Price Auction + increment.

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Violated (profile), Jan 6th, 2012 @ 11:05am

Snipe
People bidding early are being stupid when this only causes a bidding war. They beat you, you beat them and so on. Price goes up and up beyond what the item is worth.

It is much better to snipe the auction. Just figure out the maximum fair price you want to pay and bid at 3 to 10 seconds before auction close.

The snipe service I use is PhantomBidder but you can get PC software like HammerSnipe.

Doing snipe saves you much time and money.

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CrushU, Jan 6th, 2012 @ 11:06am

Ebay
I've used it to buy and to sell. I have never had problems (except that I think their fee is a bit excessive, but hey, saves me time so I don't begrudge them.)

One time, I bid on an item and it did not make it over the seller's listed minimum price. I negotiated with him and he posted it for a lower minimum price and I won that bid as well. (Mostly for covering shipping costs.)

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Steve R. (profile), Jan 6th, 2012 @ 11:22am

Re: Re: The Case of the Clueless Seller
Agreed, it is not an issue concerning Ebay. My intent was to illustrate another example of how clueless some of the people (who sell on Ebay) are concerning the auction process.

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CrushU, Jan 6th, 2012 @ 12:08pm

Re: Re: Re: Second-price auction
"exactly the same ... except"
I do not think that word means what you think it means.

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Jeffrey Nonken (profile), Jan 6th, 2012 @ 12:13pm

Re: bleh
Um... you know, I've been both a buyer and seller on eBay for years, and they've always been pretty upfront about their fees. The first time I tried to sell something I read through their information several times to make sure I understood the process details, but all the information was right there in the instructions.

Maybe you should have read ALL the words.

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Jeffrey Nonken (profile), Jan 6th, 2012 @ 12:16pm

Re: Re: Re: Second-price auction
It's exactly the same, only different.

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Anonymous Coward, Jan 6th, 2012 @ 12:26pm

Re: Re: Re: Re: Second-price auction
"I do not think"

Was more truth ever spoken?

Intended meaning is derived from words taken in context.

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Jeffrey Nonken (profile), Jan 6th, 2012 @ 12:36pm

The stupid! It burns!

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nasch (profile), Jan 6th, 2012 @ 12:57pm

Re: Re: Re: Isn't this the whole point of an auction?
I think you're irrationally attaching too much value to knowing before the auction is over if you're going to win or not. Just bid you max and leave it be.

I don't agree. If everyone bid their max immediately, I could see which auctions are still in my budget and which ones are already more than I want to bid, as well as take some guesses. For example one that's close to my max and still has a week to go probably isn't worth the time to bid on it. As it is now, the price might as well be listed as "?". I have no idea how much someone is planning to bid on it.

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How about it, Jan 6th, 2012 @ 12:58pm

Let's do it
How about we dig a really deep pit, or find a old mine shaft. Then put all the lawyers in the world into it and seal it. The world would be a much happier place.

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nasch (profile), Jan 6th, 2012 @ 1:00pm

Re: Re: Re: Isn't this the whole point of an auction?
Having used ebay quite a bit in the past, I've occasionally run into what I believe is a common seller trick of creating shill accounts to bid up to someone's maximum bid before the auction ends.

I suspect there's quite a bit of that type of fraud going on, which is another turn-off of eBay. The real problem is eBay isn't directly hurt by this, and in fact benefits from it in the short-term, so they don't particularly want to crack down it unless it's necessary to retain buyers.

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Claiborne (profile), Jan 6th, 2012 @ 1:15pm

Um .... I believe that this is the exact definition of an auction, as opposed to paying the marked retail price for an item.

The price is not set but is negotiable, depending on the demand of those parties interested in purchasing the given item. The point of placing your items for sale in this way, is to try and get the maximum amount the market will bear in a given time period. Sometimes the seller gets more than they would have asked for the item. And sometimes the buyer gets a the item for below what the seller would have originally asked for the item. But throughout the transaction, the market demand is what drives the price/value of the item.

If you dislike this business model, don't sell your items at auction.

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Drew (profile), Jan 6th, 2012 @ 1:22pm

Re: The Case of the Clueless Seller
Umm, that is not E-Bay's fault in any way whats-ever. There are ways to ensure that a seller ensures that a particular 'base-price' is met when they create the auction, if he wasn't savvy enough to configure it properly that's no fault of the winning bidder. However, again, E-Bay is not responsible for someone trying to hold out on you.

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HavaCuppaJoe, Jan 6th, 2012 @ 1:27pm

You linked right to it, Dude
Dude,
The sale percentage fee is right on the page that you linked to. They call them "Final value" fees and the price is different depending on how much the item sold for and whether it was an auction or a fix-price sale. It's right in the fee schedule on the page you linked (bold below):

Insertion fees for auction-style format listings
Final value fees for auction-style format listings
Insertion fees for fixed price format listings
Final value fees for fixed price format listings
Business and Industrial equipment fees
Optional feature fees
Reserve price fees
Buy It Now fees
Listing upgrade fees
eBay picture hosting fees
Seller tool fees
Half.com fees
Other terms

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HavaCuppaJoe, Jan 6th, 2012 @ 1:31pm

Can't read, can I?
Woops. Responded to the wrong guy. I guess I should learn to read also....

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Drew (profile), Jan 6th, 2012 @ 1:36pm

Re: auction explanation confusing
Wow, why comment on the process if you have never used the process?

On E-Bay when a seller creates an auction they can set a starting bid, and the minimum bid increments. When someone puts in a bid on a given item they can set what their bid is and set their bid to automatically re-bid the next increment up to a maximum bid if another person bids on the item.

For instance I put something up for auction with a starting bid price of $10 and minimum increment of $0.50, Tom comes along and bids on the item for $10 and sets the maximum he wants to bid on the item to $12. Well when Laura comes along and bids on the item for $10.50 and sets her maximum bid to $15, the E-Bay system will cycle through the intervening bids very quickly. Meaning Laura bids $10.50, well Tom said he would pay more than this so the system bids $11 for Tom, then $11.50 for Laura, then $12 for Tom, and finally the system bids $12.50 for Laura which is above Tom's maximum bid.

In the example above remember that Tom, or someone else says Steve, could come back and bid more for the item since auctions last for days or weeks.

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Philip Cohen (profile), Jan 6th, 2012 @ 2:39pm

Where do these nutters spring from?
I do hope that the shyster was not stupid enough to have taken the case on a "no win no fee" basis.

But, how could any one, even this idiot lawyer, think that it was lawful/ethical for the auctioneer to disclose the maximum bid of an "absentee/proxy" bidder?

Well, as most of us already know, if the seller is smart enough, the eBay system will disclose the maximum proxy bid. This dill apparently has not yet figured that out.

eBay / PayPal / Donahoe: Dead Men Walking.

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Philip Cohen (profile), Jan 6th, 2012 @ 2:40pm

Where do these nutters spring from?
I do hope that the shyster was not stupid enough to have taken the case on a "no win no fee" basis.

But, how could any one, even this idiot lawyer, think that it was lawful/ethical for the auctioneer to disclose the maximum bid of an "absentee/proxy" bidder?

Well, as most of us already know, if the seller is smart enough, the eBay system will disclose the maximum proxy bid. This dill apparently has not yet figured that out.

eBay / PayPal / Donahoe: Dead Men Walking.

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Philip Cohen (profile), Jan 6th, 2012 @ 2:40pm

Where do these nutters spring from?
I do hope that the shyster was not stupid enough to have taken the case on a "no win no fee" basis.

But, how could any one, even this idiot lawyer, think that it was lawful/ethical for the auctioneer to disclose the maximum bid of an "absentee/proxy" bidder?

Well, as most of us already know, if the seller is smart enough, the eBay system will disclose the maximum proxy bid. This dill apparently has not yet figured that out.

eBay / PayPal / Donahoe: Dead Men Walking.

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Nick, Jan 6th, 2012 @ 11:18pm

Re: Re:
Sure, but since it's silent, you have no idea if you NEED to raise it, so I'm sure everyone's first price quote stands.

I am I guess not counting the kinds that inform people if they aren't the highest bidder, but won't say what is highest at the time.

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Anonymous Coward, Jan 7th, 2012 @ 4:38pm

Re:
Mike, I think you need to post less articles like these. Agreeing with what you post gives Bob an allergic reaction.

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Vincent Clement (profile), Jan 8th, 2012 @ 7:57am

Can we file a class action lawsuit against sellers for their outrageous Shipping and Handling fees?

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Anonymous Coward, Jan 8th, 2012 @ 10:44pm

Re: bleh
Seriously? They tell you the percentge cost up front. Yes they do.

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Anonymous Coward, Jan 8th, 2012 @ 10:53pm

Re: Re: Re: Re: Isn't this the whole point of an auction?
Again, bid your max. If you win, you are happy. If someone else bids more then you are out nothing and have the satisfaction that they paid more than you thought the item was worth. They might be thinking they got a bargin, but what do you care?

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Anonymous Coward, Jan 8th, 2012 @ 11:06pm

Re: bleh
If Ebay were truly like a regular live auction, Ebay would take the "sellers fee" (auction fee in reality) from the buyer. Regular live auctions charge a 15% or 20% fee on the final sale price, paid by the buyer.

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nasch (profile), Jan 9th, 2012 @ 7:52am

Re: Re: Re: Re: Re: Isn't this the whole point of an auction?
It's wasting my time. I don't want to bid on something, wait a day to find out I lost, bid again, wait another day to find out I lost, etc. And I don't see much difference between sniping and just shopping, so I just go elsewhere, unless I specifically need something that's not available new.

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Adam, Jan 14th, 2012 @ 1:09pm

This is how ALL auctions work
Obviously the person who created this idiotic lawsuit has never been to a REAL auction before. Ever single person sitting in an auction has the maximum amount they are willing to spend tucked in their brain somewhere. The auctioneer doesn't ask them what is their maximum bid is, they ask what their CURRENT bid is. This whole lawsuit is so stupid the attorney filing the case should be disbarred IMMEDIATELY.

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Eric, Jan 14th, 2012 @ 1:32pm

Re: bleh
Obviously you didn't read eBay's terms and conditions very well as they clearly state that you pay to list and you pay a percentage. JUST LIKE YOU DO AT A REGULAR AUCTION, except at a regular auction they jack the price on the purchaser.

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Philip Cohen, Jan 14th, 2012 @ 2:01pm

Proxy bidding
Still, the fact that a nutter and his idiot shyster have taken this absurd case to court tells us something about the total absence of intelligence of some in this world. Sheesh! Or, as some would say, "only in America".

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Steve Stav (profile), Jan 15th, 2012 @ 3:33am

Re: Where's the common sense
This suit may require some mind-clearing for some to grasp, and admittedly the "proxy bidding" angle is ingenious. The essence: eBay does not claim to be an auctioneer. It does not have an auctioneer's license. In fact, its legal claim as a hands-off "online bulletin board" that merely "facilitates" auctions has allowed them to circumvent various regulations, including the Internet Communications Act. It has allowed them to not be responsible for the site's content, for example. This has been the biggest elephant in one room of a house of cards for more than a decade, and eBay has thumbed their nose at the lagging legal system while inventing and cornering a huge market share. PayPal shenanigans, facilitating libel via feedback, acting as an arbitrator/return center with sellers' funds, etc., etc.... and David's "proxy bid" case comes along with a slingshot. We'll see if anyone pays attention to his aim. - 14 year eBay member

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Philip Cohen (profile), Jan 15th, 2012 @ 11:52am

@ Steve Stav,

Well, if you really want to open the unscrupulous eBay's "can of worms":

A tale of two unscrupulous and clunky commercial entities: eBay and PayPal
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24533

eBay-Facilitated Shill Bidding Fraud on eBay Auctions: Case Study #1
http://forums.auctionbytes.com/vbulletin/showthread.php?t=22659

eBay-Facilitated Shill Bidding Fraud on eBay Auctions: Case Study #2
http://forums.auctionbytes.com/vbulletin/showthread.php?t=22904

eBay-Facilitated Shill Bidding Fraud on eBay Auctions: Case Study #3
http://forums.auctionbytes.com/vbulletin/showthread.php?t=22986

eBay-Facilitated Shill Bidding Fraud on eBay Auctions: Case Study #4
http://forums.auctionbytes.com/vbulletin/showthread.php?t=23540

PayPal claims PayPal Is Not a Payments Processor!
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24148

Amazon and eBay on the collection of state sales taxes
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24517

And from along the way a compilation of (mostly inane) quotes from eBay executives:
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24159

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Steve Stav (profile), Jan 15th, 2012 @ 1:59pm

Re: Proxy Bid lawsuit
eBay is an incredible ongoing case study in how to build an unprecedented empire while keeping at least two steps ahead of the courts. Time has been on their side.

This suit's pretty clever in its simplicity, and everyone leaving comments on various websites are fixated on the proxy bidding process. It's like one of those weird pictures you have to stare at the right way to see.

The suit contends that eBay is breaking California state law by inserting itself into the auction. Among other things, EBAY DOES NOT HAVE A CALIFORNIA AUCTIONEER'S LICENSE. I honestly don't know how many suits have argued that eBay is hardly a hands-off, neutral third party, etc. But this specific avenue might get someone's attention.

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Philip Cohen (profile), Jan 15th, 2012 @ 2:24pm

Anything that irritates that bumbling "Pain from Bain" John Donahoe is OK with me.

eBay / PayPal / Donahoe: Dead Men Walking

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AuctionsASAP (profile), Feb 2nd, 2012 @ 12:18pm

Auction Law, Dual Agency and a mine field
If eBay can be held to auction laws within many states then this lawsuit may have a dramatic impact. I agree with the vast majority that its understood how eBay works and that eBay�s process appears to balance the needs of the seller with those of the buyer however that is not the case with auction laws.
It gets into the debate of dual agency which is a mine field in the auction world. Auctioneers normally only represent their client the seller and that makes it nearly impossible to represent the buyer. Dual agency is like having the same attorney represent both the plaintiff and defendant in the same case. Most of us realize the problems with that situation.
I believe the attorneys in this case will argue that eBay must represent the seller and not the buyer. If they are successful on that issue eBay has a problem because they are being made aware that the buyer is willing to purchase the item for a much higher price than what was paid. If eBay is representing the seller, shouldn�t they then sell the item at the higher price? I�m sure the attorneys will be making that point.
Some of the other users have mentioned auction houses and I believe they have slightly missed the mark. EBays bidding rules and process are closer to that of accepting absentee bids at auction. Believe me its something that is very tricky for auction companies.

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Philip Cohen (profile), Feb 2nd, 2012 @ 1:29pm

eBay / PayPal / Donahoe: Dead Men Walking
�When Do We Start Calling eBay A Payments Company?�

http://www.businessinsider.com/ebays-transformation-when-do-we-start-calling-ebay-a-payments-compa ny-2012-1

A picture is worth a thousand words, so they say. This linked �Business Insider� article contains a graph of eBay revenues since 2003. It shows, quite starkly, how eBay�s Marketplace revenue has stagnated since 2008, about the time that the headless turkey from Bain & Co, John Donahoe, got hold of the tiller and started his �destructive renovations�, and eBay�s share price has moved little in the same period; ergo the eBay Marketplace has effectively been in decline since 2008.

It should be obvious, even to the simplest of analysts, that as time passes, the Amazon River flows ever more strongly, whereas the eBay Marketplace now consists of little more than a chain of stagnant ponds covered in slimy green algae�and isn�t that a couple of rusting Chinese-made shopping trolleys that I can see dumped therein?

The graph also shows the eBay-underpinning increases in revenue eBay has received from PreyPal during the same period, that is, from roughly when the �eBafia Don� effectively mandated PreyPal�s use on the eBay Marketplace. Some analysts therefore think then that eBay�s future lays in PreyPal.

Well, if anyone thinks that the retail banks are going to let such a clunky, parasitic, flea-sized, upstart, middleman, �merchant of sorts� such as PreyPal�who after all does no more than ride precariously on the back of those banks� own payments processing systems�continue to nibble away at one of the banks� principal areas of business for any length of time, all I can say is, dream on �

PreyPal is little more than a clumsy, fraud-enabling middleman that also nullifies the statutory protections that, in many countries, would otherwise be available to users paying directly with a real bank�s credit card.

Then there is PreyPal�s current testing of �mobile payments� at POS in Home Depot stores. Are people actually leaving their funds �on deposit� with this clunky, unlicensed, prudentially unregulated, PayPal �non-bank� that is itself not even licensed to provide credit? Otherwise, how are the funds for such mobile payments being sourced by PreyPal from the payer�s real banking account in a way that the merchant can be sure of ultimately getting paid by PreyPal? Not with the standard non-guarantee of payment that PreyPal serves up to its online merchants, I hope.

And, unfortunately for eBay�s chief headless turkey, Visa�s professional online offering �V.me�, when it is up and running later this year, will undoubtedly put paid to whatever success that the clunky PreyPal has had with professional online merchants outside of its mandated use on the eBay Marketplace�and soon thereafter both these unscrupulous and clunky entities should commence/continue their long-deserved journeys down the gurgler.

Scott Thompson saw the writing on the wall; John Donahoe remains delusional, that fact confirmed by the many reported sightings of him waving his mobile phone about and mumbling about UFO sightings over San Jose.

�How secure is PayPal for sellers?��UK �Guardian�
http://www.guardian.co.uk/money/2012/jan/27/is-paypal-safe-protection?commentpage=last#e nd-of-comments

And an interesting follow up to this UK "Guardian" article at:
http://www.hadess.net/2012/01/getting-conned-ebaypaypal-fun.html

�Vendor Claims eBay Plays Dirty� (Who could have believed it?)
http://www.courthousenews.com/2012/02/01/43529.htm

Scott Thompson abandons the struggling eBay for the struggling Yahoo
http://forums.auctionbytes.com/vbulletin/showthread.php?p=166803#post166803

PayPal claims PayPal not a debit card or payment network!
http://forums.auctionbytes.com/vbulletin/showthread.php?t=24148

eBay / PayPal / Donahoe: Dead Men Walking

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onme23 (profile), Feb 11th, 2012 @ 10:00pm

Well I do know sooner or later they will have a class action suit against them for suspending accounts for miss categorization of digitally delivered goods. How can they suspend these peoples accounts when they make a policy and can not even police it.

They rely on other members that are jealous to report other members yet watch each week millions of auctions go by with out flagging or removing these auctions.

Case in point even many members that are violating this policy that are top rated sellers and even being reported none of there auctions were removed or there accounts suspended.

Case in point when you see an auction in the wrong category for a penny start bid with free shipping and the seller has listed 100's even a thousand of the same auction and the highest auction won is 40 cents with most selling for a penny what does ebay think they are doing? paying 44 cents to ship each auction:) they have been told over and over to do something about this and yet to date they offer zero solution except to flag who they feel they want.

Ebay's stance is if it does not say by email in the listing it's okay because we can not investigate all these auctions.

Simple to prove they are doing it regardless if they put by email in there listings, check out there feedback. when you see 100's of comments the same day the auction ended saying fast shipping um does ebay think an auction that just ended for a penny that this was shipped by a rocket ship.:)lol.

They should not have a policy even the members can not keep up with. It's unfair to flag a few and let millions of auctions and 100's of members get away with it.

Sound like a fair policy to any of you? I hope ebay continues to suspend more accounts for this stupid policy because the more peoples accounts they suspend the more to join a class action against them.

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Brian Faber, Mar 6th, 2012 @ 2:35am

Probably not gonna fly
However,

I do have something I believe is class action worthy.

Has anyone lost money using eBay as a seller? Recently, I have had several cases open against me by one individual. He is claiming I never shipped the items he purchased. Not only do I have a receipt from the USPS, it had tracking and delivery confirmation which comes back as delivered. If eBay awards this user his money despite the fact that I have rock solid, legitimate proof, I will be taking my case to a lawyer.

I will also be filing mail fraud charges with the USPS. What's funny to me is, with the solid proof I have, the postmaster general has given me 100 percent confirmation
that I have not done anything wrong and my charges will stick. The user in question will have to provide proof without the slightest doubt that I never shipped them, and that is impossible. Hopefully stealing 30 dollars worth of records is worth several thousand dollars in fines plus criminal charges. WOOT WOOT.

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jo, May 16th, 2012 @ 9:12am

Re: FleaBay
i agree all this suit is crazy and not justified im am totally pleased to see the scammers getting it as a seller on then im sick of there rubbish and lack of protection from evil buyers,, no matter what proof we hav ebay isnt interested we are treated with disregard as the hold OUR money...the whole sight needs suing till its crooked arse blows lol

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jo, May 16th, 2012 @ 9:29am

Re: Auction Law, Dual Agency and a mine field
very clever response!! your comments is very interesting :), i personally hope ebay gets stung.. for all the other crooked ways they have squashed their sellers who are in effect what keep ebay going

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jo, May 16th, 2012 @ 9:32am

Re:
can we file a law suit over crooked timewasting buyers, who are favoured in ebays eyes

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Eleanor, Jun 11th, 2012 @ 2:04pm

ebay abuse
I have been an ebay customer for many years I aways bought items ,& never sold any items . but, this year I decided I had too much jewelry so I decided to sell some on ebay , I checked out on line how to sell & so I started a sellers account I did very well selling some designer pieces & I knew that ebay would get there share of what I made , not a problem with that . One day I listed an item & posted one picture of it & made my discription of the item brief & to the point about five mins after I posted the listing I got an email from ebay stating that due to the fact that I was a new seller they had blocked my listing because it may be a fake listing , I have never cheated anyone in my whole life , but I called & talked with a customer service rep & was told that I did'nt have enought pictures of the item & I may be cheating people & so I could'nt list this item . Iwas not too upset until I was told that I still had to pay the listing fee . Also next month if I still wanted to list I could relist it for free I closed my account . Enought said

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Ron Radice, Jul 3rd, 2012 @ 11:08am

Class Action Against eBay
eBay charges the seller a percentage of the shipping fee. This is basically a tax. eBay says this is due to some sellers charging too much for shipping fees to buyers. BUT when I purchase a fixed priced USPS package how could I be making money by charging buyers. This ploy bu eBay is simply a way for them to make more money from the seller.
I don't know how to start a class action on eBay for this --- but someone who knows how should. There is a lot on money eBay should be returning to all sellers it has taxed with this ploy. If anyone knows how to go about a class action on eBay --- please do --- or let me know.

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jane, Jul 11th, 2012 @ 2:01pm

ebay-fraud
Ebay supports fraud. It's that simple! A buyer can scam the seller out of their product and ebay will side with buyer. I gave every shread of evidence to show a woman in california who bought old restaurantware jadeite plates from me, was selling my plates on her site!! She said after over one week of receiving them that they were broken, they weren't-a truck could have run over them they were packaged so tight. I asked for detailed photos, never got them. 6 weeks later buyer filed a complaint. I told my story, showed eveidence told them this person was blantanly committing fraud, she was lying, EBAY sided with her and took money out of my account. I closed them down. Got my bank involved. After 2 months my bank prevailed and i got my money put back into my account. Now EBAY is sending me harassing e-mails and has put my name in collections because they want their money back!! EBAY should be closed down!!

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Michael, Jul 24th, 2012 @ 9:59am

eBay Fraud
Seller ratings is just a guise to scam more money from sellers. Now that they've tied fee discounts to this ratings system, buyers who don't get their products can now game the sellers for further discounts or they will leave poor seller ratings.

Case in point,

I ship via UPS through the eBay site. I ship within 1 business day of printing the UPS label that eBay claims is discounted, but is in fact on average 30% more expensive than printing on the UPS.com site. The buyer leaves glowing remarks about my products, service, communication, price blah blah blah, but leaves the worst possible rating for shipping.

I lose my "Power seller" status, lose my 20% seller fee's discount, lose my top-placement on products that are shown to buyers, etc, etc, etc........

If you can't see the fraud lining my issues, the collusion with the other sellers on eBay, the fraud and non truthful and deceiptful-advertising about discounted shipping, the collusion with its eBay owned payment system "PayPal", the unfair trade practices related to larger resellers who are ticked off at my lower prices and initiate targeted attacks through eBay against smaller sellers with bays blessings because of the fee's ebay collects from the large volume houses, (Proof?) Big Box Seller sells 2K items per month, gets 144 negative ratings still has top-rated, power seller status. I sell 124K worth of products in 350 transactions, 298 Positive feedbacks, and only 2 negatives ever!! (IN EIGHT YEARS OF DOING BUSINESS ON EBAY, I lose my seller status and my fees go up. (HOW IS THIS POSSIBLE?)

If you don't see the issues and fraud, interstate collusion with other sellers, Paypal on fee's, (Should be clearly stated that PayPal charges on top of eBay fees, not hidden or buried) the efforts on the part of eBay to fleece its smaller sellers for unfair trade practices that are CLEARLY highlighted through their own feedback system, and the outright support of fraud by the criminal element that scours the eBay system looking for victims, and eBays refusal to credit sellers who have been scammed in their system. You need to pull your head out of your proverbial ass and take a refresher course in Business Law.

IN SUMMARY, I call out eBay, with its snarky airheads that operate the business, at best, A FAULTY PRODUCT. I call them out on all of this fraud and really hope some politician on "Capital"-Hole puts together a BILL for Congress to Ban eBay from doing business until they address these issues.

Time to clean out the RATS NEST

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Wayne, Aug 26th, 2012 @ 6:04pm

Lost Revenue
Wow... that would mean that I am entitled to about $45 billion in lost revenue from my 12 years as a seller on Ebay. I like it.

Seriously, though, the model Ebay has chosen and enacted on their site has worked.... and is understood by everyone except seemingly the plantiff. This guy needs to stop dreaming of being the next bill gates and simply own up to the fact that he's Homer Simpson. Doh!

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Philip Cohen (profile), Aug 26th, 2012 @ 6:51pm

Fraud on eBay
This lawsuit was never anything but an absurdity; the plaintiff and attorney involved must both be idiots ...

Now, if you want to see real eBay calculated and knowingly facilitated fraud in action ...

�Shill Bidding Fraud on eBay: Case Study #5�
http://www.ecommercebytes.com/forums/vbulletin/showthread.php?p=167554

eBay / PayPal / Donahoe: Dead Men Walking

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Steve Stav (profile), Aug 26th, 2012 @ 6:59pm

Re: Lost Revenue
Not big on reading, are ya Wayne?

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Anonymous Coward, Sep 26th, 2012 @ 10:55am

Re: Re: Isn't this the whole point of an auction?
I started using sniping software after getting outbid at the last second time and time again. Works like a charm.

Could eBay neutralize sniping software? Absolutely. Just use a captcha (random numbers and or letters you must type in to validate) or reset the last minute.

Since there have been many analogies to "real" auctions, I'd like to point out that the auctioneer does not stop the auction when there is active bidding. That is why I like the last minute reset.

I think there should be as little "friction" in the transaction as possible. Currently, the friction goes against the seller when maximum bids aren't achieved because the bidding closes when there are willing bidders with more money.

My biggest complaint with eBay is the PayPal monopoly. You are virtually forced to use PayPal (owned by eBay). As far as the seller is concerned, PayPal takes a second bite of the apple after he's already hit with auction fees. PayPal then holds the sellers money (without interest) and charges the seller (a third time) if he spends that money using a debit card.

I remember when Microsoft was king of the hill and there was this little "niche" player in Cupertino California that now has beat the "king" in a big way.

I see eBay as a lot like Microsoft. They abuse their "monopoly" and will continue to do so. In the meantime, it's only a matter of time until somebody comes along and makes a better online auction site.

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Tercio Neves, Oct 16th, 2012 @ 9:17am

eBay final value fee
Currently being harassed for $48 on final value fees.
Is there a class action lawsuit going on?
I was never notified of an actual percentage, was never told of final value fees until the invoice came out. They state it's in their agreement (of course it is), but just because you write out that an unknown percentage will be invoiced at the end of the month it doesn't mean they cleared stated it. That is a hidden fee.
What can I do or who can I go to so this doesn't go to to collections agency.

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Jaw (profile), Oct 16th, 2012 @ 6:22pm

Best damn lawsuit Iv'e seen in a while. The rest of you don't have a clue about what you are reading...read slower and read it repeatedly...until you get it...

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Jaw (profile), Oct 16th, 2012 @ 6:23pm

I've

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Larry white, Dec 23rd, 2012 @ 1:57pm

Terminated Account
A little over a month ago I started buying and selling on ebay. I purchased some items and I sold two items I had 5 star ratings on all transactions. After the sale of my second item they cancelled all my auctions and terminated my account. They said they would send me an email explaining why. They sent me an email that told me absolutely nothing of any use. When I called to discuss it they said they would not discuss it and that I was banned from the site forever. Well I am a disable retired married man in my 60's just trying to sell a few things to make ends meet. I was astounded at their attitude and humiliated. Next they send me a bill for my transactions and I called them about that and in short I decided that I probably owed it and allowed them to debit my checking account for the $34.00 in transaction fees. Today I get a notice from a collection agency for $89.00 saying it had been turned over to them by ebay and there was no explanation. I have no money for a lawyer, how can I join in on a class action suit against them. This is no way to treat their customers.

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Gerard Joseph, Feb 3rd, 2013 @ 12:02pm

samsung s3g
Same thing about a couple months ago I sold a item that to me was in the description. The seller said it was not as described and asked for a refund after they recrived the item. So ebay held the money until the item was returned because they agree with the buyer the tracking info was bogus and I never received my phone back plus they refunded that guy. Now I asked what can I do to get back phone from ebay and they replied nothing

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JD, Mar 6th, 2013 @ 9:16am

eBay getting to big for its britches
What some may not know about eBay and PayPal is that all payment transactions go through a reserve bank. If there are any glitches in the email address or mis-information in someone account, the payment for what ever amount paid for an item can get held for a period of time by the reserve bank until the arror is corrected. Creating a lag time for a refund for what ever reason. This allows the reserve bank to draw interest on your money. That's the main reason they don't get into any hurry refunding money transaction.

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Philip Cohen, Mar 6th, 2013 @ 4:25pm

Re: eBay getting to big for its britches
"... all payment transactions go through a reserve bank."

What utter nonsense ...

And the ugly reality for consumers dealing with the clunky, unscrupulous eBay/PayPal complex ... http://bit.ly/11F2eas

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ebayisacriminalcorporation, Mar 17th, 2013 @ 10:37am

This supposed lawsuit is a lie. eBay has countless serious criminal and fraudulent practice as the usual method of operation. This nonsense has been strategically planted to bury the actual criminal actions of eBay. It is designed so when you research the lawsuits against eBay, you see these fake unreasonable charges and not the truely criminal activity eBay does as their standard business practices.

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ebayisacriminalcorporation, Mar 17th, 2013 @ 10:57am

Re: Terminated Account
I would write a letter to the collection agency stating that you do not owe eBay anything. Do this in no uncertain terms. Tell them that they are NEVER TO CONTACT YOU AGAIN regarding this matter and that if any negative data is reported to your credit agencies, that you will document this and the damages that you incur because of the false information. This has worked for most people. They never hear from the collector again and their is no negative information reported. The reason this works is because these agencies are given vast amounts of these to process and they are well aware that 90, 95 percent of these are fraudulent on eBay's part. They understand they are indeed vulnerable big time if you did as the letter states. Save a copy of the letter and send it with tracking. As they know they are operating on false information from eBay, they can avoid being vulnerable if you don't have evidence of your disputing the debt. Simply put, knowing that the owed money is fraudulent data, they will take the money from those who are intimidated and will back off those who properly resist (putting them in a legally vulnerable position). If you haven't done so, do so anyway, despite it being passed the 30 days you are supposed to respond. I can't promise anything but the chances are about 99 percent that this will resolve your problems.

[ reply to this | link to this | view in thread ]
turd ferguson, Mar 18th, 2013 @ 8:13pm

Re: bleh
no, that's clearly explained, called a 'final value fee' aka commission, just like real auctions

[ reply to this | link to this | view in thread ]

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Class Action Lawsuit Filed Against eBay Because Of The Way Its Auctions Work

from the oh-come-on dept

Reader Comments (rss)

Where's the common sense

Re: Where's the common sense

FleaBay

Bottom line is this

bleh

Motive!

Drain...

How is ebay's model any different than a 'book' bid?

Re: FleaBay

Second-price auction

How about...

Isn't this the whole point of an auction?

Re: Second-price auction

Re: bleh

Re: FleaBay

Re: bleh

Always Worked?

Re: Isn't this the whole point of an auction?

Re: Isn't this the whole point of an auction?

Re: Re: Isn't this the whole point of an auction?

Re: Re: Isn't this the whole point of an auction?

Re:

How does this work?

The Case of the Clueless Seller

Re:

Re:

Re:

Re: bleh

Re: Where's the common sense

Re: Re: Isn't this the whole point of an auction?

Re: The Case of the Clueless Seller

Re:

Re: Re: The Case of the Clueless Seller

Re: Re: Isn't this the whole point of an auction?

Re: Re: Re: The Case of the Clueless Seller

Re: bleh

Re:

auction explanation confusing

Re: Re: Second-price auction

Snipe

Ebay

Re: Re: The Case of the Clueless Seller

Re: Re: Re: Second-price auction

Re: bleh

Re: Re: Re: Second-price auction

Re: Re: Re: Re: Second-price auction

Re: Re: Re: Isn't this the whole point of an auction?

Let's do it

Re: Re: Re: Isn't this the whole point of an auction?

Re: The Case of the Clueless Seller

You linked right to it, Dude

Can't read, can I?

Re: auction explanation confusing

Where do these nutters spring from?

Where do these nutters spring from?

Where do these nutters spring from?

Re: Re:

Re:

Re: bleh

Re: Re: Re: Re: Isn't this the whole point of an auction?

Re: bleh

Re: Re: Re: Re: Re: Isn't this the whole point of an auction?

This is how ALL auctions work

Re: bleh

Proxy bidding

Re: Where's the common sense

Re: Proxy Bid lawsuit

Auction Law, Dual Agency and a mine field

eBay / PayPal / Donahoe: Dead Men Walking

Probably not gonna fly

Re: FleaBay

Re: Auction Law, Dual Agency and a mine field

Re:

ebay abuse

Class Action Against eBay

ebay-fraud

eBay Fraud