This isn't a TSA story, since it takes place up in Canada, but it involves the Canadian equivalent, who apparently had a bit of trouble dealing with an 82-year-old woman
who had a (gel-filled) prosthetic breast to replace the one she lost in a mastectomy due to breast cancer. By failing to alert them to this "gel" on her body, she was later accused of lying to officials. She was also put through one of the lovely new full body scanner machines, in which passengers are required to lift their hands above their head. The problem? This woman is no longer able to do so. Rather than understanding this, security officials told her she had to
. She then tried to lift her left arm with her right arm, and again security told her she was not allowed to do that. At this point she broke down and started crying. Eventually, security did let her get on the plane, but you have to ask what exactly they accomplished here in embarrassing this woman and making her cry.